City view from property

Reviews of Divani Palace Larissa

5 out of 5
Divani Palace Larissa
19 Papanastassiou Street, Larissa, Thessalia

Reviews

8.4

Very good

Rating 10 - Excellent. 57 out of 130 reviews" "
Rating 8 - Good. 52 out of 130 reviews" "
Rating 6 - Okay. 13 out of 130 reviews" "
Rating 4 - Poor. 6 out of 130 reviews" "
Rating 2 - Terrible. 2 out of 130 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice hotel!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Stefan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 19 nights in Oct 2023
Response from The Divani Palace Larissa Customer Service team on Nov 6, 2023
Dear Stefan , Thank you very much for your excellent rating. It is our pleasure to know that you had a great time with us.We are looking forward to welcoming you back in the future.The Divani Palace Larissa Customer Service team.

10/10 Excellent

Kandise Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed all 4x we stayed at this hotel. Great staff, fantastic location. Views are amazing.
Response from The Divani Palace Larissa Customer Service team on Dec 28, 2022
Dear Kandise, First of all, we would like to thank you for your preference for the Divanis Chain and especially for choosing our Hotel. We are honored that you share your experience with us. We are glad you had a nice experience with us. We will be happy to have you with us soon. Yours sincerely, The Divani Palace Larissa Customer Service team

10/10 Excellent

Kandise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located for shopping with close proximity to Greek historical sites.
Stayed 1 night in Dec 2022
Response from The Divani Palace Larissa Customer Service team on Dec 27, 2022
Dear Kandise, First of all, we would like to thank you for your preference for the Divanis Chain and especially for choosing our Hotel. We are honored that you share your experience with us. We are glad you had a nice experience with us. We will be happy to have you with us soon. Yours sincerely, The Divani Palace Larissa Customer Service team

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and anything you need is provided and excellent service.
Response from The Divani Palace Larissa Customer Service team on Nov 8, 2022
Dear Guest, First of all, we would like to thank you for your preference for the Divanis Chain and especially for choosing our Hotel. We are honored that you share your experience with us. We are glad you had a nice experience with us. We will be happy to have you with us soon. Yours sincerely, The Divani Palace Larissa Customer Service team

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were EXTREMELY helpful and friendly. I’d say it is the best hotel in Larisa!
Stayed 2 nights in Jul 2022
Response from Hotel Manager on Jul 16, 2022
Dear Peter, we are delighted to read your exceptional review and we look forward to welcoming you back soon, for another divine hospitality experience in the town of Larissa. Kind regards, D. Vlioras Hotel Manager

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2022
Response from Hotel Manager on May 18, 2022
Dear guest, we would like to thank you for choosing our hotel as well as for your useful comments. It is very important for us your experience during your stay, and we thank you for giving us your info. Allow me to inform you that our staff is always present on duty in order to assist with any issue you might face. We will be happy to welcome you again in order to change your first impression for us. Till then stay safe. Kind regards, D. Vlioras Hotel Manager

10/10 Excellent

Herwig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Divani Palace, the place to be in Larissa
Divani Palace has a wonderful staff. Very professional and always ready to help the hotel guest. While the hotel is a bit vintage, the location and as said the staff make up for it. Breakfast is very good and the chef doesn’t mind to make satisfy special request
Stayed 4 nights in Nov 2021

8/10 Good

Kristjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, central location
Good locatipn close to the ancient theatre and lots of restaurants. Spa was unfortunately closed due to Corona so I didn't get to check it out.
Stayed 3 nights in Nov 2021

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel a little dated but good overall, Parking is an issue as it’s off site and confusing to get in. Also hotel is hard to access with car.
Stayed 2 nights in Nov 2021

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth check in, no parking but an arrangement nearby. Lively town with good restaurants nearby.
Stayed 1 night in Sep 2021

8/10 Good

Neville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best options when staying in Larissa.
It was very good but I missed two things if I may. I was not offered any of the benefits that the Hotels.com described for VIP guests. Also the Wifi was very spotty especially in the evenings. Otherwise very professional staff, both at the reception and the breakfast area, spotless large and comfortable rooms - can't complain. And the location could not be better for accessing all the best spots of Larissa.
Stayed 3 nights in Sep 2021

4/10 Poor

Milica

Liked: Cleanliness, amenities, property conditions & facilities
The room is pretty small, and the check in person wasn’t so welcoming. Also, I didn’t receive any of the vip perks that I was promised.
Stayed 1 night in Sep 2021

10/10 Excellent

Drakontis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great location
Very good hotel with a great location.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location...in the heart of the city.
Stayed 1 night in Jun 2021

10/10 Excellent

VASILIKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for shopping and dining!
Superb location and great premises. Breakfast was fantastic and fresh. And most importantly, the room was super clean and the bed very comfortable. Just walked out the door and was within minutes to shopping and dining. Highly recommend.
Stayed 1 night in Oct 2020

10/10 Excellent

Georgios

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Georgios

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Larissa was a pleasant surprise!
Everything was really nice.
Stayed 2 nights in Oct 2020

4/10 Poor

Nuno

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
NO 5 STAR HOTEL
I am chocked that this is rated as a 5 start Hotel. I can assure to anyone staying there that this hotel is maximum a 3.5....not even close to a 4 star. The rooms are outdated and with just the minimum confort. old furniture, old toilete and WIFI is poor, there was also a lot of noise from the outside and from the central air-conditioning system. Overall very disapointing. The gym/spa are closed due to COVID, the breakfast starts after 7:00 only.
Stayed 3 nights in Oct 2020

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020

8/10 Good

Claire, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very friendly staff, clean, lovely location for attending a local wedding and useful situation with parking nearby. Nice breakfast. Unfortunate that we weren’t told the swimming pool wasn’t open when booking but we obviously understand why it has to be closed. Thank you for our lovely stay.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Alexandros

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent city hotel
Very good hotel ih all the amenities in the center of the city, near to ancient Greek theatre.
Stayed 3 nights in Nov 2019
Response from Hotel Manager on Nov 29, 2019
Dear Alexandros, We would like to thank you for choosing to stay at Divani Palace Larissa for your recent visit to Larissa and for investing some time to share with us your comments. We are happy to hear that the hotel's location was an advantage for your stay and we look forward to welcoming you again for more divine experiences. Kind regards.

8/10 Good

Bruce

Liked: Cleanliness, room comfort
Great location, across street from amphitheater
Great location, walk to central areas of town. An older hotel. Our view was of a cell phone tower and some roofs. Some of staff were not so friendly, some excellent.
Stayed 3 nights in Oct 2019
Response from Hotel Manager on Nov 29, 2019
Dear Bruce, We would like to thank you for investing some time to share with us your feedback. We are happy to hear that you enjoyed your stay with us and that the hotel's location was a plus for your stay; however, it is sad to hear that you found our hotel outdated since we constantly proceed to renovations and refurbishments so that we can provide to our guests the most up to date five-experience. Your comments have been noted and they will be shared with our staff members. We look forward to welcoming you again for a more pleasant stay with us. Kind regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff where very pleasant, and extremely helpful . We would recommend dining in the hotel restaurant, we would also recommend the Hotel.
Stayed 4 nights in Oct 2019
Response from Hotel Manager on Nov 29, 2019
Dear Guest, Thank you for choosing to stay at Divani Palace Larissa in your recent visit to Larissa and for investing some time to share with us your comments. We are happy to hear such nice words for our staff members as well as for our restaurant and facilities. We are glad to hear that you enjoyed your stay with us and we look forward to welcoming you again for more divine experiences. Kind regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s location is excellent and the rooms and breakfast were good. The staff were friendly and very helpful. The only drawback was that we had to pay 10€ each to use the pool and sauna.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hotel Manager on Jul 11, 2019
Dear Guest, thank you for your exceptional review and we look forward to welcoming you back soon, for an another divine hospitality experience. Kind regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a huge balcony with view to the ruins of an old theater. Wish I could've stayed longer.
Stayed 1 night in Mar 2019
Response from Hotel Manager on Mar 27, 2019
Dear Guest, we are so glad to read your exceptional review for Divani Palace Larissa. We look forward to welcoming you back soon. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Hotel Manager on Feb 8, 2019
Dear Guest, we are delighted to read your exceptional review and we look forward to welcoming you back soon. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Hotel Manager on Oct 19, 2018
Dear Guest, thank you for choosing Divani Palace Larissa for your stay.We look forward to welcoming you back soon. Kind regards.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2018
Response from Hotel Manager on Oct 15, 2018
Dear Guest, thank you for choosing Divani Palace Larissa for your stay and for taking some time to share your review. Will be our pleasure to welcome you back soon and offer you more divine hospitality experiences. With appreciation.

10/10 Excellent

Evan

Divina Palace Larissa = Definetly a thumbs up !!
Absolutely Fantastic location , amazing staff happy to answer any question promptly & thourouly. Great local shopping & so many bars and restaurants all within walking distance - everything is at your fingertips. Room was very clean and spacious, bathroom was great with super soft fluffy towels on offer - would definitely stay here next time we are in town! Thank you for adding to our already great holiday.
Stayed 3 nights in Sep 2018
Response from Hotel Manager on Sep 14, 2018
Dear Evan, Thank you so much for your kind comments and review regarding your most recent stay with us. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. We can't wait to give you another five star experience!

2/10 Terrible

Esther

Don’t bother, even if it’s for one night.
The hotel pictures and info at your site was misleading this is a chain so you presented the best pictures,Larisa Divani is at the center of the busiest place,it has a nice lobby and restaurant but our room was basic ,no parking,we had to pay for it ,swimming pool is with extra payment,breakfast was ok though. I won’t recommend it to any of my friends, very busy area,difficult to commune.
Stayed 1 night in Sep 2018
Response from Hotel Manager on Sep 14, 2018
Dear Esther, thank you for choosing Divani Palace Larissa for your stay but we are surprised to read your comments, since,one of the values of the hotel, is its central location and this is why it is choosed by our selected guests. Kindly note, that our prices are totally aligned to the prices of the other 5 star hotels of the area. With appreciation

10/10 Excellent

Mayank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Very clean hotel At center of city. Wonderful breakfast and overall good
Stayed 2 nights in Aug 2018
Response from Hotel Manager on Sep 10, 2018
Dear Mayank, thank you for taking some time to share your review after your recent stay. Will be our pleasure to welcome you back soon, for an another divine experience. With appreciation.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was fantastic!! The staff were very friendly and accommodating. They were very helpful with information about where to go and booked us an appointment that same day upon arrival. Would only stay there again when in Larisa. Thank you Vicky
Stayed 3 nights in Jul 2018
Response from Hotel Manager on Jul 26, 2018
Dear Steve, thank you so much for your kind comments and review regarding your most recent stay with us. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. We can't wait to give you another five star experience! Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Hotel Manager on Jun 15, 2018
Dear Guest, thank you for taking some time to share your exceptional review about your recent stay at Divani Palace Larissa. Will be our pleasure to welcome you back and offer you more divine moments. Warm regards.

10/10 Excellent

Franck

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel well situated in Larissa.
Small room. Difficulties to manage the Air Co (too hot). For the rest (breakfast, staff,facilities), it is excellent.
Stayed 3 nights in Mar 2018
Response from Hotel Manager on Mar 28, 2018
Dear Franck, thank you for choosing Divani Palace Larissa for your stay in Athens and for taking some time to share your review on Expedia. We appreciate your kind comments about staff, facilites and breakfast. As far as the technical issues are concerned, we have shared them with the appropriate department. We are looking forward to welcome you back and offer you more memorable experiences. With appreciation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, recommended hotel
Overall we were pleased with our stay. The hotel is very clean, centrally located within walking distance to restaurants and shopping. The breakfast was varied and delicious. The beds were comfortable and bathroom updated in our unit. The staff was inconsistent, some were extremely friendly (Nancy at the front desk), others not very helpful or seemed bothered by simple requests. However, we would recommend this hotel over others in Larissa and overall enjoyed our stay.
Stayed 2 nights in Mar 2018
Response from Hotel Manager on Mar 19, 2018
Dear Guest, thank you for choosing Divani Palace Larissa for your accommodation and for taking some time to share your review on Expedia. We truly appreciate your kind words about the hotel and some of the staff. We are looking forward to welcome you back and offer you more memorable experiences. With appreciation.

8/10 Good

Kyriacos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly environment, rooms a bit small
Stayed 2 nights in Jan 2018
Response from Hotel Manager on Feb 20, 2018
Dear Kyriakos, thank you for choosing Divani Palace Larissa for your stay and for taking some time to share your review. We truly appreciate your kind comments about the great location and friendly enviroment. Will be our pleasure to welcome you back. With appreciation.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Larissa
Great part of town.
Stayed 2 nights in Oct 2017

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel great - shame about the parking
Great place to stay but would be perfect if it had its own parking - parking is located 2 streets away and costs Euro10 per night and is not 24 hour access. Apart from this annoyance the hotel was in a great location - near to the centre but not noisy. Will happily stay again especially if there is a better deal for the parking.

10/10 Excellent

Niklas, Waterloo, BELGIUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very close to the centre. Unfortunately I only stayed one night, working until late afternoon and leaving early in the morning. I would love to come back as a tourist.

8/10 Good

Tomas, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities
1 night in Larissa
Divani Palace Larissa is an excellent place in the heart of the city, close to everything. The staff is helpful, the breakfast is fair (but not good at all), the room was a bit small, but actually i don't think, that it's a five star hotel. We checked 3 others before we arrived there, they were really disgusting so i can truly say, Divani Palace might be one of the best options in the city. Big minus that they don't have garage, you should park with your car nearby on the street.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

Kristi, Kansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good hotel with pleasant and helpful staff. Good variety of choices for breakfast and accomodating wait personnel. Only downside was the sleeping arrangements.. Twin beds pushed together, (which is common), but there was no spacer between beds. It would have been nice to fee las if it was a double or queen size bed. Otherwise all was good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Location is ritgh in centr of the city but finding the hotel's entrance with a car is very difficult. The entrance to the hotel is from the promenade, and don't hesitate to drive in to this street with your car.