Outdoor pool, pool umbrellas, sun loungers
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Reviews of Villa VIK hotel – boutique hotel

5 out of 5
Villa VIK hotel – boutique hotel
Calle Hermanos Diaz Rijo, 11, Urbanizacion La Bufona, Arrecife, Lanzarote

Reviews

9.2

Wonderful

Rating 10 - Excellent. 22 out of 35 reviews" "
Rating 8 - Good. 11 out of 35 reviews" "
Rating 6 - Okay. 1 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Vik was a great place for a peaceful holiday with excellent accommodation, food and staff. Swimming in the pool was a real pleasure. Our only reservation was that there were too few staff on duty; often it appeared that just one person had to set tables, staff reception and serve drinks at the bar / pool. They did so cheerfully and helpfully but were stretched.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Quiet, great sevice, great accomodation and food - and Belfa
Stayed 7 nights in Feb 2019
Response from Lorea Santos - Sales Manager on Mar 19, 2019
Dear guest, Thank you very much for your kind comments, we are very pleasesd to know that you spent a nice stay with us. We will send your comments to our staff - specifically to Belfa. Kind regards,

10/10 Excellent

bernadette, coventry

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay was a tad disappointed with room as on line photos were misleading ie suite photos are shown and not bog standard room. Didn't spoil my stay as everything else was spot on staff are amazing work so hard
Stayed 3 nights in Jan 2018

10/10 Excellent

Steve, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, comfortable and relaxing.
We found this lovely hotel very pleasing, the staff were very efficient and friendly. The ambience around the pool and bar area was very relaxing.We spent a very pleasant and carefree week at this very agreeable small hotel. We would be happy to return.
Response from Lorea Santos - Sales Manager on May 12, 2017
Dear Steve, Thank you very much for sharing your experience with us and with our future guests. We hope welcome you again in a near future. Kind regards,

8/10 Good

Helen, Bucks UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, peaceful hotel.
This is a very quiet and tranquil hotel no hustle or bustle. Just the place t o recharge your batteries. There is a lovely sea front very close to the hotel and one can walk briskly or stroll towards the town. The staff are always trying to please you and make your stay enjoyable. The menu , though limited is nicely cooked and presented. Sadly some of the guests smoked in the semi enclosed area near the dining room.

8/10 Good

Jon T.

Liked: Cleanliness, staff & service, room comfort
Relaxing Break
Spent 4 nights here and really enjoyed it. Staff couldn't do enough for us and despite a few previous negative reviews about the food, we found it to be tasty and well presented. Breakfast was excellent, evening meal choices were however usually limited to 3 starters and 3 mains - no surprise in an hotel of just 14 rooms though! Our bedroom was well appointed and the free Wi-Fi in both bedrooms and reception area worked well. Our twice-daily maid service was thorough and our room was kept spotlessly clean. Choice of TV channels was poor - but not a deal-breaker for us. You definitely need a car when staying here as there is little within walking distance to visit. As stated, the hotel is situated in a residential area, so may not be for everyone.

10/10 Excellent

Jon, surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel with warm welcoming staff
We were fortunate to have been allocated the best room In the hotel which was beautiful and spacious with a fantastic balcony and jacuzzi looking out across the garden to the sea. All the staff were eager to please and warm and friendly. The decor was complimented with interesting and aesthetically pleasing art. Whilst the menus were limited in choice the quality was good for the size of hotel. The free bike hire was an unexpected benefit too.
The art in the atrium

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet friendly hotel
Staff were always willing and smiling.Nothing was too much trouble. Hotel is very comfortable.

10/10 Excellent

Philip, Silverstone UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very exclusive, a private villa with staff!
Being such a relatively small Hotel it was like staying in a private Villa. In a quiet residential location the skillfully laid out poolside areas allow privacy or a more communal experience where you can chat with other guests if you so desire. The staff are good humoured and friendly and made one feel very at ease, the service good but relaxed without the tip seeking over attentiveness one can experience elsewhere. Worth the slightly higher price for an up market experience.

10/10 Excellent

Tony, Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in quiet residential area
Very pleasant small hotel - more of a 'villa with staff'.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely private small hotel
Wonderful staff & personal service. Quiet location & perfect if you want to get away from the hustle & bustle, but plenty of bars & restaurants within walking distance. However, although indicated as 5 star it is not that and I think someone used to 5-star hotels would come away disappointed, but it is a very good 4-star. The one area that does let the hotel down is the food, it is of a pretty poor standard and you are better off just having breakfast and then eating out

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Not truly a 5 star but very good4 need to upgrade the menu

10/10 Excellent

Steve, S London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Hotel has only 14 rooms all excellently maintained and cleaned daily including new sheets etc and towels. Towels were also changed in the evening if used. Small staff, very discreet, and capable. Excellent meals with choice of 4 starters, 3 mains and 4 desserts including cheese. Wine and drinks reasonably priced, clearly displayed on the wine list. Excellent local wines also available. Recommended. Gardens and pool area well maintained although the jacuzzi was not filled, not a problem for us. Clean beach towels laid out each morning on the numerous sunbeds. Drinks served around the pool during the day. Although a bus could be taken to either the local capital town or beach area and tours could be arranged by the hotel, a car proved much more practical for sight-seeing, again arranged by the hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is remote.
The hotel is remote. It is a brisk 25 minute walk into Arrecife and a 30 minute walk in the opposite direction to Playa Honda. There are no bars or places any nearer than this. The hotel itself lacks any atmosphere, albeit the rooms and general setting are acceptable, but certainly not five star. Breakfast is poor, we had no bread for toasting or beans until we complained. Evening menu is restricted with a choice of three dishes only, often two fish and one meat. Quality of food was average. The staff were pleasant but obviously under pressure as management visited one day with a letter of complaint which seemed to put them all on edge.

10/10 Excellent

ValerieP, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
Staying at the Villa Vik is like being invited to the home of friends. The staff are very friendly and helpful, but unobtrusive. The food was excellent. The hotel is in an area of exclusive villas and there are no tourist amenities, but that suits us. We walked miles in both directions along the promenade. We will be booking to return soon.

10/10 Excellent

heather, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel - relaxing, comfortable, great.
Perfect place to spend a relaxing week (longer would have been nice). Winter sun & warmth.

10/10 Excellent

Ian, Liverpool, Merseyside, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Vik-Tory a true gem and great fomat
Tend not to believe reviews, but in this case it was all true. Our stay was everything we wanted and more, hotel is private and staff superb in every aspect. Menu in Restraunt somewhat limited but adequate, wine excellent choice and fairly priced, try the local wines which where a nice surprise and great value. Will we return? a resounding yes!!!!

10/10 Excellent

les and jaye, derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful
Super quiet and relaxing, near the sea but not on a beach. Nice beach nearby.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful couples retreat in the sun
Really attentive staff and a great place for a relaxed week, the look of the place is really good and food is excellent With only 14 rooms it feels very intimate

10/10 Excellent

Scrimhouse

Liked: Cleanliness, staff & service, room comfort
Beautiful relaxing hotel
This beautiful hotel is perfect for a chill holiday. The decor is tasteful, the gardens very well thought out, the food delicious and the staff can't do enough for you. All in all this is the perfect place to just relax and enjoy some peace and quiet!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kleines, persönliches und gepflegtes Boutiquehotel mit wunderschönem Garten
Stayed 7 nights in Jan 2019
Response from Lorea Santos - Sales Manager on Mar 22, 2019
Sehr geehrter Gast, Vielen Dank für Ihre Bewertung. Es freut uns sehr zu hören, dass Sie Ihren Urlaub so sehr genossen haben und richtig entspannen konnten. Mit freundlichen Grüssen,

4/10 Poor

S.

Liked: Cleanliness
Disliked: Staff & service
Sauber, gutes Essen und ruhige Lage sind die positiven Aspekte des Hotels. Leider beschränkt sich der Service darauf, daß den Gästen zu den Essenszeiten die Mahlzeiten serviert werden. Die Rezeption ist nie besetzt, für Checkin/-out und Fragen muss man nach Personal suchen. Die Steingartenanlage wurde von einem Gärtner in Ordnung gehalten, aber leider ist die Poolanlage in einem äußerst schlechten Zustand. Außerdem wird der Pool nicht geheizt und im zerschundenen Whirlpool befand sich kein Wasser.
Stayed 9 nights in Nov 2018

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lanzarore 2018
Es war ein wunderschoener Aufenthalt, sehr ruhig, entspannt. Was mir fehlte ist der Empfangsdrink , das Wasser auf dem Zimmer, Matratzen koennten mal ausgetauscht werden, Personal sehr sehr nett !
Response from Lorea Santos - Verkaufsleiterin on Apr 19, 2018
Sehr geehrter Mario, Vielen Dank für Ihre Bewertung. Wir haben für alle unsere Gäste Wasser, Obst und Sekt bei der Ankunft ins Zimmer, es war wirklich ein Fehler mit Ihnen, es tut uns sehr leid. Wir hoffen, dass Sie uns in naher Zukunft wieder besuchen können. Mit freundlichen Grüßen,

8/10 Good

Scholli, Dinslaken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ruhig gelegen, individuell
Lanzarote ist eine interessante Insel wegen der Vulkanstruktur. Die Infrastruktur ist sehr gut ausgebaut. Man kann die Insel mit dem Auto sehr gut erkunden.

8/10 Good

Susana, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy tranquilo en una zona bien comunicada
El Hotel está en una urbanización muy cerca de la ciudad y de Arrecife. Con coche es muy fácil ir a cualquier dirección de la isla, estás muy bien comunicado. Es un hotel muy pequeño y tranquilo frecuentado por parejas. Dispone de una agradable piscina con un entorno muy cuidado. La cena es de buena calidad. El personal es super amable y atento con los huespedes. Si he de encontrar algún fallo es la decoración de la habitación, para mi un poco obsoleta y cargada. El desayuno también tiene una pega, los embutidos, son de poca calidad, aunque todo lo demás es muy bueno y te cocinan lo que te apetezca. Nuestra habitación era muy amplia y disponía de jacuzzi, aunque estaba un poco deteriorado. De todas formas no dudaría en volver a alojarme en este hotel, estuvimos muy comodos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico hotel, ideale per soggiorno di relax su
Location dell'hotel fantastica, sembra un angolo di paradiso, ideale per rilassarsi. La stanza bellissima e spaziosa, il personale gentilissimo e disponibile. La cucina ottima.

10/10 Excellent

Klaus T.

Liked: Cleanliness, staff & service, room comfort
Ungestresst und komfortabel relaxen
Ausgezeichnete Lage zwischen Flughafen und Arrecife, hervorragender Zimmerservice, gute Küche, sehr ruhig und privat.

10/10 Excellent

Jan-Martin/Ans, Zaandam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erg fijn hotel, geweldig personeel, rustige plek!
Wij hebben 10 dagen genoten van het heerlijke hotel, de relaxte en niet toeristische omgeving, de tuin met de vogels, het lekkere zwembad, het eten, het erg vriendelijk en attente en zorgzame personeel!! Kortom: super vakantie!!
Heerlijk zwembad, super rustig
Mooie groene tuin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ruhiges erholsames Hotel
Sehr ruhig gelegenes, sauberes Hotel, von dem aus man zu Fuß/per Fahrrad entlang der Promenade sehr komfortabel nach Puerto del Carmen und Arrecife kommt. Trotz Flughafennähe keine Lärmbelästigung. Abendessen ist verbesserungswürdig.

10/10 Excellent

MARCOSK, VI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTICO. PREZZO/QUALITA = OTTIMO
Fantastico Hotel Appena fuori del centro popolato ,a 50 metri dal mare è ben collegato alla rete urbanistica. Personale gentilissimo e disponibilissimo. Cucina più che degna di merito sia a colazione che a cena. Camere ben arredate in stile locale ma moderno; dotate di connessione internet buona, servizio in camera efficiente e rapido. Qualche piccolo dettaglio sulle dotazioni personali trascurato e qualc'un altro su piccole riparazioni/difetti delle camere, che comunque si tralasciano una volta trascorsi i primi 2 giorni Great Hotel near the downtown ,at 50 meters from the sea is well connected to urban net. Staff very friendly and proffessional. Kitchen eccelent for the breakfast and the dinner. Good rooms design in local style but oriented to modern; with good internet connection, room service very efficiently and quickly. Few details on amenities and personal neglected qualc'un other small repairs on / defects of the rooms, however, are omitted once spent the first 2 days

8/10 Good

Mia, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing
everything was lovely, but to reach a 5 they need to improve their kitchen. Breakfast was good, dinner could have been better.

10/10 Excellent

Roberto, Venezia, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel per una vacanza in famiglia
Oltre al comfort complessivamente molto buono sottolineo la qualita dei cibi e la squisita cortesia del personale

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ariane, Alkmaar Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rust en comfort maar geen strand
wij zijn zeer tevreden over villa Vik maar waren blij dat we er niet weken hadden geboekt. Het is er wel erg rustig. Deligging vlakbij Arrecife is prettig, om autochtonen te zien en te spreken moet je toch daar naartoe. De kamers waren prachtig maar toch ook gehorig. we hebben er twee avonden gegeten, hetgeen een beetje tegenviel omdat in de beschrijvingen het restaurant met superlatieven werd aangeduid maar de kwaliteit viel ons niet mee, een 7!

10/10 Excellent

chantal, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nous y retournerons
parfait sur tous les points.