Front of property

Reviews of Sandos Atlantic Gardens Hotel - Adults Only

3 out of 5
Sandos Atlantic Gardens Hotel - Adults Only
Calle El Hierro, 1, Playa Blanca, Yaiza, Lanzarote

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 280 reviews" "
Rating 8 - Good. 138 out of 280 reviews" "
Rating 6 - Okay. 26 out of 280 reviews" "
Rating 4 - Poor. 10 out of 280 reviews" "
Rating 2 - Terrible. 0 out of 280 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Jan 2024
Response from Sandos Atlantic Gardens on Feb 29, 2024
Dear TracyFrom Playa Blanca and enjoying another beautiful day in Paradise we all greet you cordially and thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you.Thanks also for your score, it is fantastic to know that you enjoyed your stay among us. It makes us very proud.Now You know that Your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente of Sandos Atlantic Gardens among the Sandos Atlantic Gardens Family!. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel.If you return remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.We look forward to your next visit. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Best regards,Sandos Atlantic Gardens.

8/10 Good

Olivia

Liked: Cleanliness, staff & service
We had a lovely stay. The pool side bar could be better as there was only beer available at some times.
Stayed 7 nights in Oct 2023
Response from Sandos Atlantic Gardens on Oct 27, 2023
Dear Olivia,from Playa Blanca and enjoying another day in Paradise we all greet you cordially and thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. .Thanks also for your beautiful review, it is fantastic that you enjoyed a lovely stay among us. Now you Know that your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente of Sandos Atlantic Gardens among the Sandos Atlantic Gardens Family!. We also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel. We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.We would love to see you back. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Kind regards,Sandos Atlantic Gardens.

8/10 Good

Bunthan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and welcoming.
Stayed 4 nights in Aug 2023
Response from Sandos Atlantic Gardens on Sep 4, 2023
Dear Bunthan,From Playa Blanca and enjoying another day in Paradise we all greet you cordially and thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. Thanks also for your wonderful review, it is fantastic that you enjoyed your holiday among us.Now You know that Your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente of Sandos Atlantic Gardens among the Sandos Atlantic Gardens Family!. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel.We would love to see you in the future.Remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.We look forward to welcoming you soon. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Kind regards,Sandos Atlantic Gardens.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful tranquil holiday in the sun
We arrived at 11.30am so knew our room would be be ready. We were welcomed by a lovely receptionist who immediately set about giving us our all inclusive wrist bands so we could start our holiday. She told us to head back after lunch when our room would be ready. We enjoyed a couple of cocktails each, then our lunch and a walk to the promenade before checking in to our bungalow. The bungalow was decorated in white and was clean and spacious There was a lounge/diner with a sofa, English TV, and a dining area, with patio doors leading to our private outdoor seating area. There was also a bedroom to the rear and a shower room. To the rear was an enclosed garden… too hot to sit in but ideal for drying clothes on the airer. Food was good, as were drinks. There seemed to be just one drinks menu which is kept behind the bar so just ask for it. Meals can be eaten inside or outside and outdoor tables are laid at mealtimes. The resort is shielded from the wind so always warm and calm. It’s much windier outside. Mini golf was covered in gravel so couldn’t be used but we walked up a nearby volcano and also walked along the promenade to the strip of shops. Both walks were lovely, picturesque and not too far. There were 2 pools, a jacuzzi and plenty of sunbeds even with people reserving theirs by 8am There was a singer on each night for entertainment. This was a lovely peaceful resort. If you’re looking for a chilled hot holiday this is the place for you.
Stayed 3 nights in Apr 2023
Response from Sandos Atlantic Gardens. on May 10, 2023
Dear Caroline,Thank you ver much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. Thanks also for your fantastic review, it is fabulous that you enjoyed a peaceful and tranqui holiday in the sun and found the hotel to be lovely for a chilled holiday.Now You know that Your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente of Sandos Atlantic Gardens among the Sandos Atlantic Gardens Family!. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel.If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.From Playa Blanca and enjoying another day in Paradise we all greet you cordially and look forward to welcoming you home soon. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Best regards,Sandos Atlantic Gardens.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel ticks all the boxes. Exactly as advertised. Absolutely nothing to complain about.
Stayed 14 nights in Mar 2023
Response from Sandos Atlantic Gardens on Mar 31, 2023
Dear Michael,From Playa Blanca and enjoying another day in Paradise we all greet you cordially and thank you for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. Thanks also for your fantastic review, it is great that you enjoyed your holiday, it makes us very proud as this is one of our most important aims when we come to work.Now You know that Your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente among the Sandos Atlantic Gardens Family. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel.Remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.We look forward to welcoming you home soon. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Yours faithfully,Sandos Atlantic Gardens.

8/10 Good

D A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from Sandos Atlantic Gardens on Mar 6, 2023
Dear D A,first of all we thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. Now you know that Your Relax, Rest, Joy and your Health are Our Passion!.Thanks also for your score, it is great that you enjoyed your stay among us. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel. If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy. We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.From Playa Blanca and enjoying another day in Paradise we all greet you cordially and look forward to welcoming you in the future, we will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Kind regards,Sandos Atlantic Gardens.

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Love this hotel brilliant staff
Stayed 14 nights in Jan 2023
Response from Sandos Atlantic Gardens on Jan 20, 2023
Dear Angelina,Thank you very much for choosing us to spend your holiday, it was a great pleasure to meet you, attend you and have you among us,the Sandos Atlantic Gardens Family! Thank you very much for your lovely review. it makes us very happy and proud that you enjoyed youy stay and that you found the staff brilliant and love the hotel. We love that.Let us please thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel.We all work very hard every day in order to make your stay perfect, and achive your expectations.If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.From Playa Blanca and enjoying another day in Paradise we all greet you cordially. We will be deligthed to attend you again and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too. Now you know that Your Relax, Rest,Joy and Health are Our Passion!.Best regards,Sandos Atlantic Gardens.

10/10 Excellent

NICHOLAS, HUMBLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Sarah

Stayed 4 nights in Oct 2022

8/10 Good

Martine

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2022
Response from Sandos Atlantic Gardens on Feb 23, 2022
Dear Martine, first of all we all want to thank you for choosing Sandos Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your first moments in the hotel with us and for scoring it 8 above 10. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. Thanks for your score, it makes us feel very proud and we promise that we will work very hard every day in order to make your stay perfect, and achive your expectations in case you return. Best regards, Sandos Atlantic Gardens.

10/10 Excellent

Teodora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Response from Marconfort Atlantic Gardens on Feb 1, 2022
Dear Teodora, thank you very much for your review. Now Let us please thank the team for their hard work, they all do an amazing job and they are a big credit for the Hotel. We all want to thank you for choosing us to spend your holiday, and for sharing your experience with us. It is always very important for us to receive guest´s feedback. If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy. Best regards, Sandos Atlantic Gardens.

6/10 Okay

Julie

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2021
Response from Sandos Atlantic Gardens on Dec 21, 2021
Dear Julie, First of all we want to thank you for choosing Sandos Atlantic Gardens to spend your holiday among us and for sharing your experience with all of us. We really regret that we did not meet your expectations. Best regards, Sandos Atlantic Gardens.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and nice environment in excellent location. Adults only is a big plus.
Stayed 7 nights in Oct 2021
Response from Marconfort Atantic Gardens on Nov 2, 2021
Dear Marcus, Thank you very much for your review. We all want to thank you for choosing Sandos Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 10 above 10. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. Let us please thank the staff for their hard work, they all do an amazing job and they are a big credit for the Hotel. It is also great to know that you enjoyed your holiday among us at Sandos Atlantic Gardens. We all work very hard every day in order to make your stay perfect, and achive your expectations. If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. From Playa Blanca and enjoying another day in Paradise we all greet you cordially and we look forward to welcoming you again and count you amongst the many happy Sandos Atlantic Gardens guests. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are already waiting for you. Now You know that Your Relax, Rest and Joy are Our Passion!. Kind regards, Sandos Atlantic Gardens.

4/10 Poor

shirley

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overpriced basic accommodation in poor condition
This accommodation was hugely disappointing. Very small, with basic living furniture and in dire need of repair. On the first night the bungalow entry lock was faulty and we had to call for someone to try and open the door for us. It had to be repaired the following morning. My husband got an electric shock from some exposed wires below the bedside light. No soap was provided for the hand basin and the shower had little power with only a curtain screen. The shower plumbing was also hanging off the wall. The coffee from the machines at breakfast was undrinkable. Price-wise it was comparable with the smart hotels nearby! Maybe the price seemed more reasonable for those on an all-inclusive package which seemed to be the majority of guests.. Thankfully we were only there for 2 nights.
Stayed 2 nights in Oct 2021
Response from Marconfort Atlantic Gardens on Oct 25, 2021
Dear Guest,shirley, First of all we want to thank you for choosing Sandos Atlantic Gardens to spend your holiday among us and for sharing your experience with all of us. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We all work very hard to deliver an exceptional guest experience and it is clear that we fell short in your case.We understand that we will not satisfy all our guest, but we do try hard to do it, we do in many other cases as you can see from others reviews..It is really a shame for all of us that you did not enjoy your stay as much as you deserved We really regret that we did not meet your expectations, and please be sure that we will bear all your remarks in mind, giving the information to the respective departments so we can improve our services and facilities. Yours sincerely, Sandos Atlantic Gardens.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
No air conditioning
The air conditioning in our bungalow did not work and they were unable to do anything until the following day. It was 31 degrees and we were offered a fan. Neither myself or my wife slept that night. Not sleeping ruined the following day as we were like zombies. Trying to get a taxi was a complete joke. We had to wait and hour. Completely unaware it would take so long and having to wait outside wasn’t pleasant at all.
Stayed 2 nights in Aug 2021
Response from Sandos Atlantic Gardens on Aug 23, 2021
Dear Sophie, first of all thanks for choosing Sandos Altantic Gardens to spend your holiday, it was a pleasure to attend you. We apologize for not being able to fix the aircon of your bungalow faster, we did have to change many of them that were also broken due to the heat. An the taxi issue is a problem in Playa Blanca right now and they are try to fix it but we have nothing to do with that. We hope that once the air con was changed you could enjoy the rest of your stay. Best regards, Sandos Atlantic Gardens

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019
Response from Marconfort Atlantic Gardens on May 11, 2020
Thanks for your score, it is a pleasure to know that you enjoyed your stay among us. We hope you, your family and friends are all well. We are all ready and wishing to return to the hotel and start seeing you all. We are looking forward to your next visit it will be reat to meet you again in the future. Best regards.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff really friendly. Reception very helpful -Sun beds brought down to our room, organised packed lunches, car hire organised Food great and very hot - also good mix of Spanish/Canarian food and international food Drinks great Bungalow spacious Maintenance friendly but there does need to be a look at the doors on the bungalows. The locks are inconsistent and need changing.
Stayed 7 nights in Feb 2020
Response from Marconfort Atlantic Gardens on Feb 23, 2020
Dear Guest, thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve. Thanks also for your review,it is a pleasure for us to know that you enjoyed your stay among us at Marconfort Atlantic Gardens. It makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. From Playa Blanca and enjoying another day in Paradise we all greet you cordially and we look forward to welcoming you soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Now You know that your Relax, Rest and Joy are our passion! Kind regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great value and location. Really friendly staff. If ever visiting Lanzarote I would stay again.
Stayed 3 nights in Dec 2019
Response from Marconfort Atlantic Gardens on Dec 18, 2019
Dear Guest, first of all we want to thank you for choosing us to spend your holiday and it has been a great pleasure to meet you and atend you. Thanks also for your score given to your experience among us and for your feedback, it makes us very proud to know that you enjoyed your stay and it makes us very happy that you would return if you visit this unique and wonderful island. It would be a pleasure to see you among us and we would try our best to deliver once more a most enjoyable and relaxing stay. We also thank the whole team for their tireless effort they do to make your stay as you deserve. We are looking already for your next visit to Paradise!! Best regards, José Ángel Gil Parrilla Manager at Marconfort Atlantic Gardens

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2019
Response from Marconfort Atlantic Gardens on Nov 5, 2019
Dear Guest, thanks for choosing us to spend your holiday and for your 3 star rating. We wish we have done it better in order to deliver a more enjoyable stay to you. Best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bungalows are perfect air conditioned couch tv two chairs dining table with a decent shower and hairdryer. Wi-Fi wouldn’t work for us but we didn’t bother trying to fix it either as we didn’t really need/want it. Pool area is nice decent number of beds however it’s dead silent it’s missing some background music. We only found out on the last day that there was activities we could have done throughout the day but nobody approached us to make us aware of this. Food was good it’s all inclusive we know it’s not going to be gourmet but we had a choice every night and were pleased with everything. Staff in the restaurant were very good and abdul in the bar was very fast! Entertainment was the exact same every night one person singing 70s and 80s which was fine except they all sing the same songs so very repetitive. Overall though we went for a relaxing trip and that’s exactly what we had!
Stayed 4 nights in Aug 2019
Response from Marconfort Atlantic Gardens on Aug 14, 2019
Dear Guest, Now You know that you Relax, Rest and Joy are our passion! We all want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. Thanks also for your great comments, it is great for us to know that you enjoyed your holiday among us. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality From Playa Blanca and enjoying another day in Paradise we all greet you cordially and look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Best regards.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bungalows were great as they were very quiet yet near to the prom and the facilities. They were very clean and the amenities in them were good including the beds which were comfortable and there was a fridge too. The air con was very welcome.
Stayed 11 nights in Jul 2019
Response from Marconfort Atlantic Gardens on Aug 5, 2019
Dear Guest, First of all we thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work. From the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and look forward to welcoming you home again and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Now You know that Your Relax and Rest are Our Passion! Kind regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from Hugo regarding Gluten Free was exceptional, he didnt make me feel like i was awkard at all.
Stayed 7 nights in Jul 2019
Response from Marconfort Atlantic Gardens on Jul 31, 2019
Dear Guest, From Playa Blanca and enjoying another day in Paradise we all greet you cordially and Now You know that your Relax,Rest and Joy are our passion! We want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for sharing your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. We look forward to welcoming you home soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience, we are all already waiting for you. Best regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, room comfort
Lovely Quiet Break - Don't go foer a sea view!
Loved our stay. quiet and relaxing. The food and staff were great We booked a Sea View (and paid for it!} but only got sea glimpses. Did report this on you checking in feed back but the hotel incorrectly said it had been resolved with us - it had not. We didn't want to ruin our stay by complaining so left it. Loved it there and would return but would NOT pay for a sea view!
Stayed 3 nights in May 2019
Response from Marconfort Atlantic Gardens on Jun 12, 2019
Dear Guest, Nan, From the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and Now You know that Your Relax and Rest are Our Passion! We thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. We also feel very sorry for not having the chance to get in contact with you during your stay, in order to explain you about the issue of the view of the bungalow and we apologize for that. We also understood that staying for only three days it would have been a waste of time to move to another bungalow. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. Thanks also for your review, it is great for us to know that you loved your stay among us and that you had a quiet and relaxing time at Marconfort Atlantic Gardens. It is a big pleasure and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We look forward to welcoming you home again and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Yours faithfully, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019
Response from Marconfort Atlantic Gardens on Apr 28, 2019
Dear Guest, Andrew, From the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and Now You know that Your Relax and Rest are Our Passion! We thank you for choosing us to spend your holiday and for scoring your experience 8 above 10. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. It is great for us to know that you enjoyed your stay among us and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. We look forward to welcoming you home again, we would be pleased to attend you once more. Yours faithfully, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 Excellent

Annette, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and friendly staff. Great selection of different foods in restaurant. Kept very clean everywhere. Lots of sunbeds all around the pools. It was very peaceful and quiet at night and if you wanted to you could take a short walk along the seafront to shops bars and restaurants. Everyone we spoke to were either returners or first timers who wanted to return.
Stayed 4 nights in Apr 2019
Response from Marconfort Atlantic Gardens on Apr 11, 2019
Dear Annette, Now you know that Your Relax and Rest are Our Passion!. Thanks also for your great review, it is a pleasure for us to know that you enjoyed your stay among us at Marconfort Atlantic Gardens. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations. We also want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. We thank our staff also for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience. From Playa Blanca and enjoying another day in Paradise we all greet you cordially and we look forward to welcoming you home soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Best regards, José Ángel Gil Parrilla.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Liked: Excellent location, great staff & nice gardens. Disliked: Reserving of sunloungers despite notices disallowing. Food was fine but a little repetitive.
Stayed 4 nights in Mar 2019
Response from Marconfort Atlantic Gardens on Apr 1, 2019
Dear Guest, lainey2007, first of all we want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. Thanks also for your great post, it is a pleasure to know that you enjoyed a wonderful rest among us at Marconfort Atlantic Gardens. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the staff .for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. From Playa Blanca and enjoying another day in Paradise we all greet you cordially. and we look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. You know now that you Relax and Rest are our passion! Yours sincerely, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens

8/10 Good

Verified traveller

Stayed 7 nights in Mar 2019
Response from Marconfort Atlantic Gardens on Apr 2, 2019
Dear Guest, from the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and Now You know that Your Relax and Rest are Our Passion! We thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. Thanks for your great post, it is great for us to know that you enjoyed a fantastic break among us at Marconfort Atlantic Gardens and taht you found your Paradise and Nirvana. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the staff for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. We look forward to welcoming you home again and count you amongst the many happy Marconfort Atlantic Gardens guests

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That it was relaxing in a great location. The food and staff were great too.
Stayed 5 nights in Mar 2019
Response from Marconfort Atlantic Gardens on Mar 13, 2019
Dear Guest, cornwall-blue, From Playa Blanca and enjoying another day in Paradise we all greet you cordially and Now you Know that Your Relax and Rest are Our Passion!. Thanks for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you are dping now. We also want to thank the staff for their hard work, they all do a fantastic job and they are a big credit for the Hotel. It is a pleasure for us to know that you enjoyed your stay among us. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations.We look forward to your next visit next year and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Yours sincerely, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

6/10 Okay

Laura

Liked: Cleanliness
Very average - would not book again
The hotel is average, wouldn’t rate it more than 2 stars! Pro - located on the south coast of the island, sea view, walking distance to bus stop, lighthouse and a few small bars/restaurants. Playas Papagayo 2 hours walk away or 30 mins/1 hour by bus/car. Cons - Basic bungalow accommodation, cold shower (hot for 30 secs only!), single beds put together to make a double, not a great variety of food at dinner time and food labels not clear (careful if you are intolerant to specific ingredients as they aren’t specified - always ask the chef), breakfast lacking of sweet spreads (chocolate/peanut butter) and burnt pancakes! Also, not the best customer service, the staff kept themselves to themselves and never even mentioned there’s a lovely sauna area with showers within the hotel.. by the time we realised there was a sauna it was too late for us to use it! And it would have been included in the price! Overall, Playa Blanca is a quiet area ideal for who wants to stay away from the busy side of Lanzarote and wants to visit the Papagayo beaches, however I’ve seen other hotels around the area which could be possibly offering a bit more than the Marconfort Bungalows. I wouldn’t personally book again.
Stayed 3 nights in Mar 2019
Response from Marconfort Atlantic Gardens on Mar 6, 2019
Dear Guest,Laura, first of all we want to thank you for choosing Marconfort Atlantic Gardens to enjoy your holiday and for taking a few minutes of your time to share your experience with us. It is always very important for us to receive guest´s feedback, because we always have in mind our guest´s remarks and comments in order to improve. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. As you know from others reviews we all work very hard to deliver an exceptional guest experience and it is clear that we fell short in your case.We understand that we will not satisfy all our guest, but we do try hard to do it, we do in many other cases as you can see from others reviews. Thanks also for your remarks because they give us the chance to improve. We will have them in mind and we will do our best in order to resolve them. We all greet you cordially and wish you enjoy your next holiday wherever you decide to go. Yours faithfully, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 Excellent

Lydia, Finch

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location, Excellent service & staff so friendly and helpful. Great food and plenty of sun beds . Peaceful & relaxing . Would return .👍
Stayed 10 nights in Feb 2019
Response from Marconfort Atlantic Gardens on Feb 27, 2019
Dear Guest, Lydia, From the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and now You know that Your Relax, Rest and Happiness are Our Passion! We thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. Thanks for your pleasant post, it is a great pleasure to know that you enjoyed your stay among us at Marconfort Atlantic Gardens.It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations. That is why we also want to than the stafffor their hard work, they all do a fantastic job and they are a big credit for the Hotel. We look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Best regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay T Atlantic Gardens, this being our second. Good food, plentiful and varied and served hot! Room comfortable Beds very comfortable. Weather not too great this time, but about what you expect for January. The staff were very friendly and helpful. The hotel is nicely situated out of the back gate and on to the promenade. It's a bit of a walk into Playa Blanca of around 40 minutes but the taxi's are plentiful and very reasonably priced. Be very aware of THE step outside the bar and dining room. It falls from about half an inch to four inches over about 10 feet. My wife missed the step and fell awkwardly. We would recommend it to other travellers and we would be happy to stay here again.
Stayed 14 nights in Jan 2019
Response from Marconfort Atlantic Gardens on Feb 4, 2019
Dear Guest, first of all we want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday once more, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. Thanks also for your great post, it is great to know that you enjoyed a pleasant time among us. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. It makes us even prouder and happier to know that you will recommend us and also would consider returning in the future again as this is one of the most important aims when we come to work. From Playa Blanca and enjoying another day in Paradise we all greet you cordially. and we look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. You knew now that you Relax and Rest are our passion! Yours sincerely, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All inclusive gem
It was superb - excellent food. Pool could have been warmer
Stayed 13 nights in Jan 2019
Response from Marconfort Atlantic Gardens on Jan 30, 2019
Dear Guest,Irene, Now you know that Your Relax and Rest are Our Passion!. Thanks for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. We also want to thank the staf for their hard work, they all do a fantastic job and they are a big credit for the Hotel. Thanks also for your great post, it is a pleasure for us to know that you enjoyed a superb stay among us. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. We look forward to welcoming you home soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you again. Yours faithfully, José Ángel Gil Parrilla. Manager.

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, great food and very relaxing.
We booked a sea view and fed back to Hotels.com that it wasn’t really a sea view. Very quickly the local management reacted and moved us to a junior suite with a great sea view. The food and service were excellent. We were also very impressed with the amount of time the maids spent cleaning the rooms daily. The all inclusiveness was very relaxed with no fuss.
Stayed 13 nights in Dec 2018
Response from Marconfort Atlantic Gardens on Jan 14, 2019
Dear Guest, ALEX, First of all we want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. We also want to thank the staff.for their hard work, they all do a fantastic job and they are a big credit for the Hotel.Thanks also for your great review, it is a pleasure for us to know that you enjoyed your stay among us. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations. From Playa Blanca and enjoying another day in Paradise we all greet you cordially and we look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Yours sincerely, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

8/10 Good

Verified traveller

Stayed 7 nights in Dec 2018
Response from Marconfort Atlantic Gardens on Dec 27, 2018
Dear Guest, We want to thank you for choosing Marconfort Atlantic Gardens to enjoy your holiday and for taking a few minutes of your time to share your experience with us. It is always very important for us to receive guest´s feedback, because we always have in mind our guest´s remarks and comments in order to improve. Thanks for your score, it is a pleasure to konw that you enjoyed your stay. As you know we all work very hard to deliver an exceptional guest experience. We also want to thank our staff for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. From Playa Blanca and enjoying one more day in Paradise we all great you cordially. We look forward to welcoming you home again when you need relax and quietnes and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you, in case you do not we wish you enjoy your next holiday wherever you decide to go. Best regards, José Ángel Gil Parrilla. Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was lovely, staff were exceptional, the bungalow was very clean and spacious. Fabulous location near the beach and the shops
Stayed 4 nights in Dec 2018
Response from Marconfort Atlantic Gardens on Dec 21, 2018
Dear Guest,thanks for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. We also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. Thanks also for your great comments, it is a pleasure for us to know that you enjoyed your holiday among us. It is wonderful and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations.We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. From Playa Blanca and enjoying another day in Paradise we all greet you cordially and we look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018
Response from Marconfort Atlantic Gardens on Dec 11, 2018
Dear Guest,Now you know that Your Relax and Rest are Our Passion!. Thanks for choosing us to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. We also want to thank for their hard work, they all do a fantastic job and they are a big credit for the Hotel. it is a pleasure for us to know that you enjoyed your stay among us. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations. From Playa Blanca and enjoying another day in Paradise we all greet you cordially and we look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Yours sincerely, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely layout and gardens. Excellent choice of food every day. Generally very peaceful - no loud, intrusive piped music. Easy access to the promenade with a small selection of shops and eateries about a 10 mins walk away. This was our second stay and we would consider going again.
Stayed 8 nights in Dec 2018
Response from Marconfort Atlantic Gardens on Dec 11, 2018
Dear Elizabeth, You knew that you relax and Rest are our passion! first of all we want to thank you for choosing us to spend your holiday again, for sharing your experience with us, and for scoring it 4 above 5. It is very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did.Thanks also for your great comments, it is a pleasure for us to know that you enjoyed a peaceful stay once more among us at Marconfort Atlantic Gardens. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. From Playa Blanca and enjoying another day in Paradise we all greet you cordially. and we look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Yours sincerely, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

8/10 Good

Olive, Ireland

Liked: Cleanliness, staff & service, room comfort
Great location, great Staff, good hotel.
The Staff are lovely, very hard working and always pleasant to guests. The food is good overall, lots of variety but fresh fruit salad would be nice rather than tinned. Little bit more work but it's the small things. The hotel it's self is getting tired, badly in need of the much talked about refurbishment! The pool area was okay, nice new double beds with sun shades, but could do with going around and getting rid of the few old and broken old ones. It was our second time staying here, would we go back again? Yes, would we recommend it to friends and family? Yes, but with a warning it's not the most fabulous hotel but it's good value for money!
Stayed 9 nights in Jul 2018
Response from Marconfort Atlantic Gardens on Aug 8, 2018
Dear Guest, Olive, first of all we all want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve. Thanks also for your pleasant comments. It is a great for us to know that you enjoyed your stay among us at Marconfort Atlantic Gardens. It is a pleasure and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the staff for their hard work, they all do a fantastic job and they are a big credit for the Hotel. It makes us even happier to know that you would recommend us as this is one of our most important aims when we come to work. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. From the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and we look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. Now You know that Your Relax and Rest are Our Passion!.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round great stay - Great location, great staff, food was fantastic!
Stayed 7 nights in Jul 2018
Response from Marconfort Atlantic Gardens on Aug 4, 2018
Dear Guest,Now you know that Your Relax and Rest are Our Passion!. Thanks for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. Thanks also for your great post.It is a pleasure for us to know that you enjoyed your stay among us. It is wonderful and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the staff for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing. From Playa Blanca and enjoying another day in Paradise we all greet you cordially and we look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing experience. Kind regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Stay, Fantastic Staff, Fantastic Food!
I can't rate this hotel highly enough. The bungalows are set in beautiful, quiet, well-kept gardens - each bungalow has a front and back patio area which are great for sitting and chilling out on. The bungalows are perfectly functional, clean and tidy with tea making facilities, a safe, hair-dyer and all the toiletries you could possibly need. The rooms are cleaned daily and towels are changed daily. The all-inclusive option is amazing! We ate like royalty for the duration of our stay - the food was always tasty, well-presented and plentiful. Wine was served at the table and food was buffet style. The options were endless with so much variety. We were a party of 6 and each one of our party (including 2 vegetarians) all found the food to be fantastic! A special thank you to the kitchen and waiting staff (especially Pablo) who were always so attentive, helpful and professional. The entertainment at the hotel was great - there is a varied programme of activities led by the amazing Konstantin who was enthusiastic and really very good at his job. Every day, there were several activities to try out, but equally if you did not feel like joining in, there was no pressure to do so. I would especially recommend the volcano walk which was a great experience. The pool area is beautiful, the 2 pools are clean and well-kept, there is a Jacuzzi and more than enough sunbeds to go around. A fantastic holiday at a very reasonable price. Thank you for the most chilled out holiday :)
Stayed 7 nights in Jul 2018
Response from Marconfort Atlantic Gardens on Aug 1, 2018
Dear Guest, thanks for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve. Thanks also for your great review.It is a pleasure for us to know that you enjoyed your holiday. It is great and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the staff for their hard work, they all do a fantastic job and are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing. We look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Now you know that Your Relax and Rest are Our Passion!

10/10 Excellent

lynne, Brighton uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to the sea, lovely view
Easy accessible rooms, they all have a little sitting room with a couch and tv and fridge. Large bedroom and a walk in shower. Very clean.
Stayed 7 nights in Jul 2018
Response from Marconfort Atlantic Gardens on Jul 23, 2018
Dear Guest, lynne, First of all we all want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve. Thanks also for your great review it is a pleasure for us to know that you enjoyed your stay. It is great and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the staff for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. We look forward to welcoming you home again soon,we will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Now you know that Your Relax and Rest are Our Passion!. Best regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic

10/10 Excellent

Julie, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3* hotel in a perfect location
We had a great 4 night stay here. The hotel was clean, in a great location and above all peaceful. The food was hot, plentiful and varied. The staff were all friendly, especially David in the Restaurant! We found the evening entertainment slightly ‘hit and miss’ but the atmosphere was warm and welcoming. Overall a fabulous hotel in a perfect location. We’ll be back!
Stayed 4 nights in May 2018
Response from Marconfort Atlantic Gardens on Jun 11, 2018
Dear Guest,Julie, First of all we all want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve. Thanks also for your great review.It is a pleasure for us to know that you enjoyed your holiday among us. It is wonderful and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. It makes us very happy to know that you will try to return in the future as this is one of our aims when we come to work. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. We look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you in and offer another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy it too.

10/10 Excellent

Christine, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really pleasant surprise. Great location. Good facilities. Super all inclusive food and drink. Happy to book another stay
Stayed 3 nights in Apr 2018
Response from Marconfort Atlantic Gardens on May 11, 2018
Dear Guest,Christine, first of all we all want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve. Thanks also for your great review.It is a pleasure for us to know that you enjoyed your holiday among us. It is wonderful and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel It makes us very happy to know that you will return in the future as this is one of our most important aims when we come to work.. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience,and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. We look forward to welcoming you home again and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience.

10/10 Excellent

vicky, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice to have separate lounge and bedroom.
Food excellent and unlimited drinks and tea and cofffee beside pool. Also great to have a kettle and tea and coffee in room in addition to fridge. Great to have a separate lounge with sofA to sit in and patio with table and chairs
Stayed 3 nights in Apr 2018
Response from Marconfort Atlantic Gardens on Jul 3, 2018
Dear Guest,vicky, first of all we want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday again, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve. It is a pleasure for us to know that you enjoyed your holiday among us at Marconfort Atlantic Gardens. It is great and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the staff for their hard work, they all do a fantastic job and they are a big credit for the Hotel. It makes us very happy to know that you will recommend to others and also that you will return as both are one of our most important aims when we come to work. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. We look forward to welcoming you home once more and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Best regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Good Location - needs updating
Good : location pool bar Poor: damp smell in room generally felt were an inconvenience to staff rather than the reason for them being there food repetitive - raw chicken one day! wait for tables in restaurant long some days general lack of maintenance in rooms and public areas
Stayed 10 nights in Feb 2018
Response from Marconfort Atlantic Gardens on Mar 12, 2018
Dear Guest, First of all we want to thank you for choosing Marconfort Atlantic Gardens to spend your holidays among us once more, and for sharing your experience with all of us. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We all work very hard to deliver an exceptional guest experience and it is clear that we fell short in your case.We understand that we will not satisfy all our guest, but we do try hard to do it, we do in many other cases as you can see from others reviews, but sometimes we fail. We take note of all your remarks and we apologize for all the inconveniences you found.Please be sure that we will bear all your remarks in mind, giving the information to the respective departments so we can improve our services and facilities. We really regret that we did not meet your expectations and we wish you you enjoy your next holiday wherever you decide to go. Yours sincerely, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

8/10 Good

linda, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the beach, good pools and good foo
We stayed for a week on all inclusive and didn’t need to eat out in the evening as there was plenty of choice. Staff helpful and friendly.
Stayed 7 nights in Feb 2018
Response from Marconfort Atlantic Gardens on Mar 1, 2018
Dear Guest, First of all we want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve. Thanks also for your great post. It is a pleasure for us to know that you enjoyed your stay at Marconfort Atlantic Gardens. It makes us feel very proud because we work very hard every day in order to deliver a perfect stay for you and all our guests, and achive your expectations, that is why we also want to thank the staff for their hard work, they all do a fantastic job and they are a big credit for the Hotel. Our aims are that you conect with us, with others visitors and mainly with yourself. That you can get rid of your daily routine at work full of emails, stress and pressure and have a time for just do simply things like talk to other people, read, enjoy the sun and the sea,enjoy the silence and the company having a wine looking at the pool or gardens...do you really need anything else? You experienced what we try to offer to our guest, the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.We look forward to welcoming you home soon it will be a pleasure to attend you again and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience.Best regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

8/10 Good

Michael

Liked: Cleanliness, staff & service
Quiet bungalow resort.
A quiet bungalow resort , well laid out and adults only. The all inclusive was fair but not great. Rooms were ok with bedroom bathroom and living area with cleaning ever other day. Staff were friendly and efficient. Check in was not so good as we arrived on time at 2pm but our room was nor ready until 3.30pm.
Stayed 7 nights in Feb 2018
Response from Marconfort Atlantic Gardens on Feb 20, 2018
Dear Guest,Michael, From the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially.Now You know that Your Relax and Rest are Our Passion!. We all want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. Thanks also for your great comments. It is a pleasure for us to know that you enjoyed your stay at Marconfort Atlantic Gardens. It makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank them for their hard work, they all do a fantastic job and they are a big credit for the Hotel. Thanks also fro your remarks we will try to improve that points. You experienced what we want to give, what we try to offer to our guest, the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. We look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience, we are all already waiting for you. Yours faithfully, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens

10/10 Excellent

william, stockton on tees England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly staff.very clean hotal food great 2mins to the sea
Stayed 7 nights in Feb 2018
Response from Marconfort Atlantic Gardens on Feb 18, 2018
Dear Guest, william, From Playa Blanca and enjoying another day in Paradise we all take this opportunity to greet you cordially. We all want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5! and as you know, happiness when shared increases rather than decreases. It is always very important for us to receive guest´s feedback, and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. Thanks for your great post. it is a pleasure for us to know that you enjoyed your stay among us.This makes us very proud because it is our most important aim when we come to work and it makes us feel very well as we work very hard every day in order to make your stay perfect, and achive your expectations. For that reason we also want to thank the staff for their hard work, they all do a fantastic job and they are a big credit for the Hotel.You experienced just what we want to give, what we try to offer to our guest, the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. We look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience, we are all already waiting for you.You know now that Your Relax and Rest are Our Passion! Atlantic is magic! Yours faithfully, José Ángel Gil Parrilla.

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit to Lanzarote
This is a great hotel with plenty of food and drink choices, with some nice evening entertainment in an excellent location. Bungalows are a little tired but clean and comfortable. My only negative comment would be the housekeeping is only every other day which is not advised at check in or in the literature provided. We would go back to this resort for another quiet and relaxing break
Stayed 4 nights in Jan 2018
Response from Marconfort Atlantic Gardens on Jan 17, 2018
Dear Guest, Lorraine, From Playa Blanca and enjoying another day in Paradise we all take this opportunity to greet you cordially.Now you know that Your Relax and Rest are Our Passion! Atlantic is magic!. We all want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5!.It is always very important for us to receive guest´s feedback, and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. Thanks for your great review, it is a pleasure for us to know that you enjoyed your stay among us at Marconfort Atlantic Gardens.This makes us very proud because it is our most important aim when we come to work and it makes us feel very well as we work very hard every day in order to make your stay perfect, and achive your expectations. For that reason we also want to thank the staff for their hard work, they all do a fantastic job and they are a big credit for the Hotel. It makes us eve prouder to know that you would like to return in the future for another quiet and relaxing break. You experienced just what we want to give, what we try to offer to our guest, the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. We look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Best regards, José Ángel Gil Parrilla. Manager

8/10 Good

Ellen, Cheltenham

Liked: Cleanliness, staff & service
Nice basic little hotel
We had a lovely 5 nights here in December. Few pointers that I hadn't read before booking here... 1) It is a really tiny resort, can't remember exactly but less than 200 bungalows. One small restaurant and bar. Not that this is a negative, it made a change, but you don't have the level of facilities. There were very few organised things to do, not really any classes. We did have a go at some archery one day. 2) The rooms were clean but very dated, do not expect anything posh. And yes beds were hard. Towels very old. 3) They do not have pool towels - bring your own! 4) Really good location, 30 mins walk into play blanca which is fairly chavvy so that's a plus really. 5) Food was nice - quite a lot of choice, but again it's a small resort so not as varied as i've had in the past. 6) Staff were friendly and helpful. 7) They did make an effort on NYE 8) Gym was tiny and pointless
Stayed 5 nights in Dec 2017
Response from Marconfort Atlantic Gardens on Jan 16, 2018
Dear Guest, Ellen, First of all we want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5.Now You know that Your Relax and Rest are Our Passion! Atlantic is Magic!. You experienced what we want to give, what we try to offer to our guest, the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. We look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Best regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. Thanks also for your great review. It is a pleasure for us to know that you enjoyed your stay at Marconfort Atlantic Gardens and that you found the hotel to be a great place to chill. It is great! and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank them for their hard work, they all do a fantastic job and they are a big credit for the Hotel