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Reviews of Blue Sea Costa Teguise Gardens

3 out of 5
Blue Sea Costa Teguise Gardens
Avenida del Golf s/n, Costa Teguise, Teguise, Lanzarote

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 120 reviews" "
Rating 8 - Good. 47 out of 120 reviews" "
Rating 6 - Okay. 33 out of 120 reviews" "
Rating 4 - Poor. 20 out of 120 reviews" "
Rating 2 - Terrible. 4 out of 120 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Tamara

Travelled with partner
Disliked: Property conditions & facilities
Good price but most guests on all inclusive and making the most of inclusive alcohol. Lots of groups. Pool was rammed, never managed to get a space so went out every day. Cooking facilities and equip very limited. Staff ver nice, helpful and polite. Rarely cleaned tables in bar and pool bar. Would I stay again, probably not
Stayed 7 nights in Feb 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We really liked are stay. Obviously weather helped. Apartments big and spacious. English channels when ye need a break from the sun. Kitchen abit dated but did the job. Cleaners and a staff very friendly and keep the complex very clean. Drinks cheap. Really enjoyed are stay and would stay again.
Stayed 5 nights in Feb 2024

4/10 Poor

Janet

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a very basic hotel with nothing good about it at all. Very rough and feels very dated. The food was absolutely terrible, there were flies flying all over the salad bar. Beds hard as rock and very uncomfortable. I’d give it one star. Don’t waste your money.
Stayed 4 nights in Jan 2024
Response from RECEPCION on Jan 30, 2024
Firstly thank you for taking the time to comment on your stay with us. It is with regret that Costa Teguise Gardens was not the hotel for you, we aim to provide always a price/quality stay but understand that this is not to each and everyone’s liking. Your comments will help us to look at making changes where possible in the near future. Kind Regards

8/10 Good

Dawn

Liked: Cleanliness
Stayed 4 nights in Dec 2023

8/10 Good

JANUSZ, NORTON FITZWARREN

Travelled with partner
Liked: Cleanliness
Nice and helpful staff
Stayed 4 nights in Nov 2023

6/10 Okay

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Blue Sea Costa Teguise Gardens is a solid 3/5 stars. The food is basic at best, often below satisfactory. The rooms lack Air Conditioning, there was no iron or ironing board (you had to pay), and the sofa in the apartment was poor. The balcony was ok. The all inclusive drinks aspect was good. The staff were polite. Communication was not always good as there is a coach to teguise market on sunday but this was not comminicated to us and instead was just on an A4 poster on the wall so easily missable. I would come here again but i wouldnt eat here in future.
Stayed 9 nights in Nov 2023

8/10 Good

Iwona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2023

6/10 Okay

julie

Stayed 7 nights in Nov 2023

10/10 Excellent

Nicola Jane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay, was in a fantastic location. Only downside is the entertainment isn't that good.
Stayed 6 nights in Oct 2023

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, amenities
The staff was helpful, good variety of food options, and the bed was comfortable, no air conditioning, only a ceiling fan, managed to create a draft through the apartment with a window and door, and went in Sept. Mainly used as a base. Stayed for 5 nights but booked 6 as the flight was a late one. I was a little concerned when reading the reviews, but you not going to please everyone, I had no issues.
Stayed 6 nights in Sep 2023

8/10 Good

Helen

Liked: Cleanliness, room comfort
Holiday was relaxing near to local restaurants walkable distance to beach. Kitchen could have been better equipped but this was only a small issue. Quiet at night.
Stayed 7 nights in Dec 2022

10/10 Excellent

Rui

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff member's they are very helpful. Spa and jacuzzi was closed because of Covid apart from that was a great experience. Many thanks
Stayed 3 nights in May 2022
Response from RECEPTION TEAM on May 10, 2022
Nice to hear that you had such a good experience with us, all our staff work hard to make our customers happy on their holidays. We are trying to open spa as soon as possible.

6/10 Okay

Gareth

Liked: Cleanliness, room comfort
Hotel nice food bad
Property nice and clean. Staff nice especially Samuel. Drinks OK. All inclusive food is like really bad school dinners. Breakfast sausage was horrible and the grilles meat twice was liver and onions.
Stayed 6 nights in Mar 2022
Response from reception team on May 10, 2022
Thank you for your comments and rating, we will use this to improve our Service. Best regards

8/10 Good

Francis

Stayed 10 nights in Feb 2022
Response from reception team on May 10, 2022
Thank you for your rating

10/10 Excellent

Ross

Liked: Cleanliness, room comfort
Was transfered from Blue Sea Gardens that was closed to nearby Blue Sea Costa Bastian Hotel
Stayed 9 nights in Feb 2022
Response from reception team on May 10, 2022
Thank you for your rating

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i didn.t like the walk to my apartment as i was alone i had to walk around the building and pass 3 blocks and up 3 flights of stairs a bit daunting on my own
Stayed 7 nights in Dec 2019
Response from RECEPTION on Jan 7, 2020
Thank you for yor comments and rating, we will use this to improve our Service. Our complex is a closed and safe place, being separated apartments with a sunny terrace, entrance has to be in different places. Best regards

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019
Response from RECEPCIÓN on Dec 23, 2019
Gracias por su valoración

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
The food at the hotel was awful wasnt much selection and had alot of the good wasnt even cooked some of the chicken was purple when i opened it
Stayed 7 nights in Aug 2019
Response from Recepción on Sep 4, 2019
We are sorry to hear about your comment, we have no further complaints about food; we we use your remarks to improve.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
The staff was polite Had to pay for tv and also never had a iron in the room
Stayed 5 nights in Aug 2019
Response from Recepción on Sep 4, 2019
Tvs are from an external company, and in our info you can see beforehand that you have to pay for it, also to rent electric devices. But several services are for free (Wifi, Sports...). Thank you for your comments

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall, room excellent, staff very helpful Entertainment needs reviewing, Bingo 3 nights, Quiz was a joke as we weren't told the answers !!
Stayed 7 nights in May 2019
Response from OSCAR on May 21, 2019
Thank you for your kind comments, we will use them to improve our service even more. Best Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised that there was no hairdryer and a charge was made for tv channels
Stayed 4 nights in Feb 2019
Response from Reception on Apr 3, 2019
Thanks for your kind ratings, we will use your comments to even improve our service.

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2019
Response from Reception on Apr 3, 2019
Thanks for your kind rating.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2019

2/10 Terrible

Katy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service Grumpy staff Bugs in room Poor bed bad quality Not all inclusive (set times)
Stayed 7 nights in Jan 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All inclusive but they really need to get bigger glasses.
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Cockroaches
Cockroaches found in room several times and in the bar. Very loud guests, seemed to be a mainly welsh contingent while we stayed and very few other nationalities present. Food was good but certainly wouldn’t stay again as stayed in much better places near by.
Stayed 7 nights in Sep 2018

10/10 Excellent

jodie, buckie scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
brilliant hotel, staff are really friendly and always there to help. very clean, family friendly, great pool and relaxing atmosphere for all.
Stayed 3 nights in Aug 2018

6/10 Okay

Shaun , Devon

Liked: Cleanliness, staff & service
Lovely pool and very clean rooms. The staff were friendly and the entertainment staff were friendly and funny. The food was hit and miss, as some times it was great and others it wasn't. The food was not always warm, which was frustrating. Entertainment was standard and nothing special but entertainment staff were lovely . Couldn't understand why the hotel could not purchase pens to play bingo with as they only provided guests with cocktail sticks. The hotel was under going refurbishment and the sofas that were placed outside rooms made the place look unsightly and was an eye sore. This could have been more carefully planned and prepared. Overall an ok stay for a cheap get away and we did have a lovely time. You get what you pay for, but I'm not sure I can honestly say I would want to stay again. Although as I said for what we paid we did have a nice time.
Stayed 7 nights in Apr 2018
Response from Oscar on May 8, 2018
Thank you for your comments, we'll use them to improve

8/10 Good

Supercook, Antrim

Liked: Staff & service, property conditions & facilities
Hotel close to the beach
Love it there staff r great Franco and hammit r so friendly the rest of the staff r great too
Stayed 7 nights in Feb 2018
Response from Oscar on Apr 10, 2018
Thank you for your nice comments!!!

6/10 Okay

Katie, Wales

Typical 3star great for what you pay for.
Staff were friendly and helpful. Variety of foods available with all inclusive option. Facilities spread out around hotel but all available. We enjoyed it. You get good value for money at this hotel.
Stayed 4 nights in Feb 2018
Response from Oscar on Apr 10, 2018
Thank you for your nice comments

8/10 Good

C, UK

Liked: Staff & service, room comfort
Aparthotel within 20min walk to good beach
The apartment was comfortable and spacious enough for me. I like to have cooking facilities when I’m away, but could have done with more cookware. The room’s terrace was good and the pool area was pleasant. Hotel staff were really friendly and breakfast even had stuff that vegans can eat. The apartments are about 20min walk from the beaches and from the main shops, restaurants etc. There are other shops close by though.
Stayed 6 nights in Dec 2017

4/10 Poor

Quest, South UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Far from most things
If you want cheap drink and noisy guests, this is for you. Hotel staff helpful and cheap taxi's are with you in a minute or two. Everything costs extra, WI-Fi in room, kettle etc but there were cooking facilities and cutlery. A double means two beds pushed together. Breakfast was mediocre and unimaginative and fellow guests who had full board were not impressed.
Stayed 7 nights in Nov 2017

6/10 Okay

Barry, belfast

Liked: Staff & service
Teguise Gardens, couple week break
I would recommend a few improvements to the owners of the hotel, first is have a shop on site as nearest shop is a walk away. We needed to buy towels as we like to pack light. The hotel could make money from the shop instead of charging hire for a kettle. The town is a good 15-20 min walk. More sun beds as my wife and I had to make do with a space on the ground as there was no beds and no seats available at bar (Clear one of the garden areas for beds). rooms need moped not just brushed. Instal a/c as fans don’t cool warm air they just move it around the bed room. Food is not very exciting but eatable.
Stayed 7 nights in Sep 2017

4/10 Poor

Zevvie, London

Liked: Staff & service, room comfort
Young Adults, please do not book
So 5 girls including myself recently just returned from Lanzarote. I would not recommend this hotel for these reasons: 1. Bad Location (Very far from the good clubs, restaurants) 2. After 11 pm there is no food to eat, no take away, no supermarkets are open 3. Hotel food is very crap, we spent £300 per person even though we were all inclusive. They reuse the same food each night and make a different dish out of it, there was constantly hair in my food, drinks were boring, restaurant staff were horrible, dessert was same every day, all we ate was chips as that was the only fresh thing. Breakfast was disgusting, all foods were terrible and out of date. Eggs stank strange, baked beans were watery, only the pastries were delicious. 4. Burger and hot dog by the pool were not edible, some of us were not able to eat it as it was only PORK burgers. Chips was horrible by the pool, they didn't cook it for long 5. Hotel is full of elderly people, no young adults! They were so grumpy 6. Puerto Del Carmen or Playa Blanca, are the best areas to go, not Costa Teguise !!!!!!
Stayed 3 nights in Jun 2017

6/10 Okay

Jason, London

Liked: Property conditions & facilities, room comfort
Nice, spacious room.
The hotel is a bit out from the centre. It takes about 15 mins to walk in. The room was nice and spacious. WiFi was free in reception but in the rest of the hotel it cost €7 a day or €15 for three, which seems quite expensive. There was a TV but most of the channels were pay for view only. I arrived on a Sunday and left the following Saturday. For some reason, my room was only cleaned on the Wednesday and the Thursday. I have no idea why. Breakfast was buffet and was good, though the coffee wouldn't win any awards. I was on a B&B basis, so didn't eat any other meals there.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Breakfast wasn't the best

6/10 Okay

John

Disliked: Cleanliness, room comfort
Hotel staff were very good.The room let the hotel down.Managment need to get on top of the cleaning of the room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Caroline M

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Sorry this Hotel is not for us!!! Disapointing
Very disappointing. Staff good and hotel was quite clean. The rest was pretty basic and very tired. Needs total overall. Access to apartments was difficult and very badly lit. Bed no mattress protector...rock hard and pillow like a stone. Cigarette burns on furniture. Broken tiles, fan broken, no hair dryer in the room. Hotel a long way out from main area. Luckily only one night here! Sorry not for us. Feel sorry for people booking a long saved for holiday. They tried to charge us 20 euros each for supper too!! Breakfast was fine.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Did not get what we booked
We booked this 3 star hotel and upon arrival we were immediately told we were being moved to their sister hotel the blue sea beach. We were not told why but were assured the hotels were identical except the location. We found out later that the blue sea beach is in fact only 2 star and found we were not the only guests to have been moved. The food here is almost identical every day and is very poor quality, the staff all look fed up most of the time but the hotel entertainment rep was doing his best. Only the beach bar was open for the whole of our stay, the lounge bar was never opened even when it rained during a couple of days. The rooms are out of date but were a fairly good size. The sofa bed in our room was so uncomfortable that we actually brought a sun lounger into the room to sleep on instead. The maids only came into our room to change the beds and towels once during the week and only gave us 2 lots of everything when there were 3 of us, when we went to request more the receptionist did not even know where to find them! Overall this hotel is probably better located than the blue sea gardens but the fact remains we paid for a 3 star hotel and got 2 star, and it was a pointless argument with the hotel to get any kind of money back.

4/10 Poor

Ronny, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We paid for WiFi but the connection was not really good. Bed was extremely uncomfortable. The staff was not very helpful. The food in the restaurant was good with quite some variety. There is no air-conditioning and the ceiling fan was not enough to cope with a country whose temperature at night doesn't go below 21 degrees in autumn.

8/10 Good

Dean

Liked: Cleanliness, staff & service
Slippery when wet
I booked 3 rooms for 6 over 40 men to have a get together and catch up. We had a great time, the hotel is nothing like as bad as some of the reviews. We had reason to speak with the staff on a few occasions but found them very helpful and curtious. It's a 10 minute walk into the main Teguise bars and shops which was ideal. The food at the hotel was perfectly adequate and we all found something different to eat every night. The bar in the hotel serves local beers and spirits all inclusive and premium beers, ciders at reasonable prices. Our rooms were cleaned at least 5 out of the 7 days and all requests catered for. Overall it's not 5 star but perfectly adequate and good value for money. My only criticism is the tiled area around the pool is very slippery when it rains.

4/10 Poor

Karen, Droitwich

Disliked: Staff & service, property conditions & facilities, room comfort
outdated, miss leading pictures, poor service

4/10 Poor

angela, liverpool

Disliked: Property conditions & facilities, room comfort
Please do not go to this hotel the food terrible
The hotel. Is not a hotel it is a shack terrible nothing to do in the evening only bingo your dog would not eat the food so please do not go go some where nice for your holidays

6/10 Okay

Phil.C

Disliked: Property conditions & facilities
Simple hotel with apartment style room.
Basic apartment type room. Simple cooking facilities but we did have to ask for more bowls and plates. All together a simple room which was fine for out needs.

6/10 Okay

stuart, England

Liked: Staff & service
Booking in
On arrival the room was not ready to check into, people arrive later than ourselves and were given a room straight away. the bar staff did`nt know how or what to charge for refreshments different prices for the same order..

8/10 Good

paddy, monaghan

Liked: Cleanliness, staff & service, property conditions & facilities
if you want peace and quite than this is the place
good quite place to stay will be going back.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We won't be going back!
On arrival the room appeared clean but was looking tired and in desperate need of refurbishment. However, after walking around (bare foot) it was clear that the floors were not as clean as they looked although the cleaning staff did appear to work hard. The beds were uncomfortable and only thin sheets and a blanket were provided in a room with no heating, meaning it was very cold in bed as temperatures were low in the evenings. The room was not very inviting or comfortable and we did not want to spend any time in the room. The food, in particular the evening meal, was dreadful. There was only a limited choice, and not much variation from day to day. Most food looked unappetising, but a good selection of salad was provided. The staff at meal times paid little attention to guests, and there was a general assumption that everybody was staying full board. If you decide to stay at the hotel the we would suggest bed and breakfast is the best way to go. The hotel was not up to the standard that we expected of a 3-star hotel (more like a 2-star), but if you are after something cheap and cheerful then the hotel will meet your needs. The pictures are deceiving and the rooms are much more dated than they appear.

6/10 Okay

John, Glasgow

Liz and john
It was as expected.staff were excellent.

2/10 Terrible

Elizabeth N.

Disliked: Cleanliness, staff & service, room comfort
horrendous!
Was in a self catering apt, no air con, no cooking utensils, towels were grey( supposed to be white), pool small and no chance of getting a lounger, but it was so crammed you would have been on top of the next person. Staff very unhelpful. Entertainment rubbish, bar didn't have rose wine. TV had 3 channels none of which were in English ...you had to pay for that. They tried to extort money from their customers by offering the hire of kettles, TV stations, cushions for the sunlounger etc. I would not recommend to anyone