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Reviews of Best Western Motherwell Centre Moorings Hotel

3 out of 5
Best Western Motherwell Centre Moorings Hotel
114 Hamilton Rd, Motherwell, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 330 out of 535 reviews" "
Rating 8 - Good. 151 out of 535 reviews" "
Rating 6 - Okay. 33 out of 535 reviews" "
Rating 4 - Poor. 10 out of 535 reviews" "
Rating 2 - Terrible. 11 out of 535 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vivien

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was only a short stay but the hotel was easy to find, the staff very helpful and pleasant. We had to leave early in the morning, but were served a continental breakfast before opening.
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reception Team on Mar 6, 2024
Dear Paul,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Nicola

10/10 Excellent

hylton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here often great hotel great staff and lovely breakfast.
Stayed 1 night in Jan 2024
Response from Reception Team on Jan 19, 2024
Dear Hylton,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Nicola

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
Its a walkable distance to strathclyde park
Stayed 2 nights in Jan 2024
Response from Reception Team on Jan 19, 2024
Dear Mary,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Nicola

10/10 Excellent

Pauline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel made so much more pleasant by great staff. I was on a business trip and feeling unwell and the staffs kindness made it so much nicer. Could not fault their personal service. Also food was excellent. Had the haggis bon bons yummy!!
Stayed 1 night in Dec 2023
Response from Reception Team on Dec 13, 2023
Dear Pauline, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

Siu Cheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Great service, clean rooms and amazing food
Stayed 1 night in Nov 2023
Response from Team Moorings on Nov 19, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

Rona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there were wonderful! Very friendly and helpful.
Stayed 4 nights in Nov 2023
Response from Team Moorings on Nov 19, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

Rhona

Travelled with partner
Spacious bedrooms;
Stayed 1 night in Nov 2023
Response from Team Moorings on Nov 19, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant night away,had a superior room which was amazing,brilliant walk-in shower,dinner and breakfast where a treat all in all 12/10
Stayed 1 night in Oct 2023
Response from Reception Team on Oct 30, 2023
Dear Barry,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Nicola

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay!
Had a great stay at this hotel, chosen for proximity to the motorway on a long journey. We were very pleased with the room....warm, cosy and comfortable with the best shower I have ever had. The breakfast was top notch....made to order and absolutely delicious! Would definitely stay again if in the area.
Stayed 1 night in Oct 2023
Response from Team Moorings on Nov 2, 2023
Dear Stephanie, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReception

10/10 Excellent

hylton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall.
Great hotel great staff.
Stayed 1 night in Oct 2023
Response from Reception Team on Oct 24, 2023
Dear Hylton,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Nicola Reception Best Western Motherwell Centre Moorings Hotel

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of noise from room above but otherwise great.
I've stayed here quite a few times now and generally had no major problems. Same this time however I was in one of the rooms on the lower floor to the rear of the hotel. The room iteslf was great, comfortable bed, large modern bathroom. But whowever was in the room above made an awful lot of noise. Like running up and dowm the room and bouncing on the floor? Fortunately it didn't go on through the night. But the sound proofing between the rooms seems to have been skimped on a little. Other than that the food was excellent and the staff pleasant and helpful as ever.
Stayed 1 night in Sep 2023
Response from Team Moorings on Oct 2, 2023
Dear Steven, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, with a nice bar and dining area. Our room was spacious, clean and very comfortable.
Stayed 3 nights in Sep 2023
Response from Reception Team on Oct 24, 2023
Dear William,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Nicola Reception Best Western Motherwell Centre Moorings Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel with very friendly and helpful staff. There is no lift and requests should be made for ground or first floor rooms if stairs cause difficulties.
Stayed 2 nights in Sep 2023
Response from Reception Team on Sep 30, 2023
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Kind RegardsNicola

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business in September
I have used this hotel a few times and always found team and hotel to be top class. Superior room is very spacious and good for working visit.
Stayed 1 night in Sep 2023
Response from Team Moorings on Sep 22, 2023
Dear James, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect
Lovely hotel, very comfortable. Bed very comfortable. Spacious room, lovely staff. Good value for money.
Stayed 1 night in Sep 2023
Response from Reception Team on Sep 19, 2023
Dear Barbara,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Kind RegardsNicola

8/10 Good

Shelby

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed here one night to break up a journey, but lovely hotel with friendly and welcoming staff, breakfast was tasty nice atmosphere to the hotel. Main road and people passing were quite noisy but couldnt be helped, all in all exactly what we were looking for :)
Stayed 1 night in Sep 2023
Response from Reception Team on Sep 11, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely, NicolaReception Best Western Motherwell Centre Moorings Hotel

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building but well restored Staff helpful and friendly My dog was allowed in the dining room and sat quietly under the table. Welcoming room and provided another fan as so hot. Air con would be useful though
Stayed 1 night in Sep 2023
Response from Reception Team on Sep 7, 2023
Dear Roger,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Nicola

8/10 Good

Rachelle

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were very friendly. Had an issue with toilet seat being loose . Recommend as good place to stay.
Stayed 1 night in Sep 2023
Response from Reception Team on Sep 4, 2023
Dear Rachelle,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours SincerelyNicola

10/10 Excellent

Patricia

Stayed 1 night in Aug 2023

8/10 Good

alan, new malden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2023

8/10 Good

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was really quick and easy, room was spotless
Stayed 1 night in Aug 2023
Response from Reception Team on Sep 11, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, NicolaReception Best Western Motherwell Centre Moorings Hotel

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely hotel. Staff very pleasant. The room was very warm despite the heating being off but we couldn’t leave the windows open due to the constant traffic noise. A fan in the room would have been useful
Stayed 1 night in Aug 2023
Response from Reception Team on Sep 4, 2023
Dear Sheena,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours Sincerely,Nicola

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for 2 weeks at beginning of August. Staff were very friendly and helpful, the room was reasonably appointed, functional and clean. The breakfast, included in the room rate, was excellent with porridge, cereal, fruit juice, full cooked breakfast and toast with tea or coffee. One major criticism was the WiFi, which is OK downstairs but in the room was very poor., often dropping out, and unable to cope with multiple devices. Get the WiFi sorted and this would be a 5* review. Hotel location is ideal at heart of the central Road network to all parts of Scotland. It’s a mere 10 mins into Glasgow itself. Motherwell has an array of shopping available, if required, and roads aren’t that busy considering proximity to a major city.
Stayed 14 nights in Jul 2023
Response from Reception Team on Sep 4, 2023
Dear Dianne,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours Sincerely,Nicola

8/10 Good

Patrick

Travelled with partner
Liked: Amenities
The service was either great or bad. The front desk service was great. The room was very far and if someone had disabilities it would not be accessible. There were no elevators that we noticed either. The room was stuffy, and got extremely hot and humid because the air didn't circulate well. We had to open the window to cool down the room. The walls between the rooms and hall are very thin and we could hear the tv from another room very clearly as well as room doors being banged shut. The breakfast food was good, dinner was ok.
Stayed 2 nights in Aug 2023
Response from Reception Team on Sep 4, 2023
Dear Patrick,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours Sincerely,Nicola

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but a couple of minor issues this stay
Stayed here a few times now and always had a pretty good experience. Staff are freindly and helpful. Food is good and the rooms are pleasant and comfortable. A couple of minor issues during this particular stay though. The TV signal kept breaking up and was unwatchable. The TV's in some of the rooms are a bit dated and old now and I don't think they've ever been re-tuned! I suspect a problem with the antenna cable or distribution amp. This sadly is not uncommon in many hotels, not just this one, I think there should be some sort of maintainence check done periodically. Also the Wi-Fi seemed very slow for some reason. It's usually been OK when I've stayed here before. Both issues were reported to reception on checkout.
Stayed 1 night in Aug 2023
Response from Team Moorings on Aug 10, 2023
Dear Steven,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

8/10 Good

jenn

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel.
Lovely comfy bed, perfect for a one night stopover. Breakfast ok, more choice on the continental buffet would be nice. Only downside, my daughter is coeliac and there was no provision for people who can’t eat wheat.
Stayed 1 night in Aug 2023
Response from Team Moorings on Aug 10, 2023
Dear Jenn, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Any dietary requirement can be reported to our restaurant team, so we could accommodate that or see what we could offer as alternative.We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the single room which was small but clean and functional
Stayed 1 night in Aug 2023
Response from Team Moorings on Aug 10, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Reception Team on Sep 4, 2023
Dear GuestThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours Sincerely,Nicola

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Anne

Stayed 3 nights in Jul 2023

10/10 Excellent

hylton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel staff brilliant.
Stayed 1 night in Jul 2023
Response from Team Moorings on Aug 10, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

Steven

Stayed 1 night in Jul 2023
Response from Team Moorings on Jul 26, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

6/10 Okay

Helen

Stayed 2 nights in Jul 2023

10/10 Excellent

Alison

Stayed 1 night in Jul 2023

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding event
Stayed for a second time, we love the hotel, room 15 we had this time, was clean and tidy but shower pressure wasnt the best, we had food and was very nice, hot and fresh, drinks reaonably priced, the staff couldn't do enough for you from the front of house to the waitresses and managers alike, we had a wedding reception here and we had a 3 course meal, the room was lovely , area is fine, a couple of pubs walking distance that we ventured too and people were very friendly and pubs nice, v quiet hotel and suited us fine, we will be back
Stayed 3 nights in Jun 2023
Response from Team Moorings on Jul 7, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,MichaellaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Team Moorings on Jul 26, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

Stuart

Stayed 1 night in Jul 2023
Response from Team Moorings on Jul 26, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel. Decent choice of food in restaurant. Good service. Room was spacious and clean.
Stayed 1 night in Jun 2023
Response from Team Moorings on Jul 26, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

Nicole

Stayed 1 night in Jun 2023
Response from Team Moorings on Jul 26, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

8/10 Good

Sam

Stayed 2 nights in Jun 2023
Response from Team Moorings on Jul 26, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

8/10 Good

James

Stayed 1 night in Jun 2023
Response from Team Moorings on Jul 26, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

Emily

Stayed 1 night in Jun 2023
Response from Team Moorings on Jul 26, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buisness in Wishaw
Have used this Hotel a few times and always look to nook here when Stayong around Glasgow. Great service, clean and very well kept.
Stayed 1 night in Jun 2023
Response from Team Moorings on Jun 11, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

4/10 Poor

Julie

Stayed 1 night in Jun 2023
Response from Team Moorings on Jun 6, 2023
Good afternoon, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, we would appreciate if you could provide us on feedback for the reason of that score, so we can take it on board and provide the assistance.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

Scott

Stayed 1 night in Jun 2023
Response from Team Moorings on Jun 5, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel

10/10 Excellent

Amieleah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2023