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Reviews of Joya Andina Puno

3 out of 5
Joya Andina Puno
Av. El Sol, No. 823, Puno, Puno

Reviews

6.0
Rating 10 - Excellent. 2 out of 25 reviews" "
Rating 8 - Good. 6 out of 25 reviews" "
Rating 6 - Okay. 9 out of 25 reviews" "
Rating 4 - Poor. 5 out of 25 reviews" "
Rating 2 - Terrible. 3 out of 25 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Marko

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very comfortable room and amazing location. Close to everything you need
Stayed 3 nights in Apr 2022

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities
room was much nicer than what was shown on the internet. Beds were a little harder than I like but were do able.
Stayed 3 nights in Feb 2018
Response from aide on Apr 28, 2018
muchas gracias por su colaboracion suerte

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Okay room and bathroom. Hot shower. Good basic breakfast. Service not very good, there was never anyone in the reception.

6/10 Okay

Robin, Portland

Liked: Cleanliness, staff & service
Very kind staff.
Just be aware that cheaper hotels in Puno don't have central heat. Mostly space heaters and lot of blankets.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The hotel has a good location, but the rooms need renovation. Especially the bathroom. The breakfast was not bad considering the price. There was a misunderstanding with the receptionist regarding a tour they organized from the hotel but at the end when we mentioned our concerns they tried to make us feel better

8/10 Good

Ayako, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but friendly hotel.
The building was a little bit old but the room was comfortable. Staffs are very friendly and kind. The location is also nice because the main street is just behind the hotel.

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Unprofessional
Stayed 4 nights in Feb 2020

4/10 Poor

DEMETRIO

Fake na pontuação
Hospedagem com pontuação nao condizente com as instalçaoes, deixou muito a desejar qto.todos os aspectos.
Stayed 2 nights in May 2019
Response from joya on Jun 7, 2019
muchas gracias por valoracion tomaremos en cuenta suerte

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dette hotellet har max 2 stjerner og ikke 3
Hotellet drives av en småbarnsfamilie. Dusjhodet var nedgrodd av skitt og det var nesten ikke vann i servantkrana. Rydding og vasking av rommene gjøres ikke hver dag.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok hotell
Senger og rengjøring blir ikke blir gjort hver dag. Årsak kan være at det er en småbarnsfamilie som driver hotellet. Ikke mulighet for frisk luft eller lufting.
Response from joya on Oct 31, 2016
gracias por su tiempo por dejar su comentario que tenga mucha suerte en su viaje

4/10 Poor

Mikkel

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
位置方便但整潔不佳
房間桌面灰塵密佈 聯絡電話永遠沒有人接 早餐普普，但住宿兩天的品質相差很多，覺得失望 但飯店人員態度親切，英文不太通

2/10 Terrible

Roberta, brasil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrivel, pessimo
Quando chegamos estava chovendo, o hotel nao era no endereço q estava no hoteis.com. Cansada e chovendl tivemos q carregar pelas ruas de Puno nossa mala até o outro hotel porq este estava de reforma. Na saida foi pior, a atendente disse q nao tinhamos pago as diarias ( estavsm pagas ha meses pelo hotel.com ) ficsmos la na saida tentando provar q tinhamos pago . Foi horrivel. Nao recomwndo esse hotel. Nao recomendo, foi pessimo, horrivel. Ao final a atendente disse q eles tinham comprado esse hotel a pouco tempo. Pedi prs falar com a gerente desde o dia q chegsmos e ela nao veio. Pelo q entendi, a dona do hotel Suites Antonio, comprou esse Titicaca. Nao gostei do Suites Antonio. Nao va.

6/10 Okay

Maria Amelia de

Disliked: Cleanliness, property conditions & facilities, room comfort
Foi tranquila, mas poderia ser melhor

10/10 Excellent

Nicolas, Francia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plutot correct et bien placé
Hotel recommandable en tous points (confort, salle de bain, calme, emplacement par rapport au lac et a la place principale). Nous retiendrons le petit déjeuner le plus varié et le plus consistant de notre sejour au Pérou. Points négative : la volonté de l'équipe de nous vendre des circuits sur le lac (avec insistance).

6/10 Okay

Alessandro, Blumenau - SC - Brasil

Liked: Staff & service
Somente razoável.
Hotel bem localizado, perto da plaza de armas. O problema é a rua, muito barulhenta. Além disso, o quarto que ficamos tinha um cheiro no banheiro nada agradável. Café da manhã não era ruim. Wi-fi ok no quarto. Acho que dá pra conseguir coisa melhor na região

8/10 Good

MARCIA, curitiba

Liked: Staff & service, property conditions & facilities, room comfort
Muito bom
custo benefício acima do esperado. Localização ótima. O sr. Gary nos atendeu muito bem.

8/10 Good

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preço x benefício
Excelente opção em puno

6/10 Okay

Maike

Preço e localização
Hotel simples, próximo à Plaza de armas. Café da manhã simples. Quarto razoável e banheiro idem. Atendimento cortes. Serviço condizente com o preço cobrado.

6/10 Okay

Verified traveller

Liked: Staff & service
Sehr nette Bedienung
Der Service war sehr freundlich. Wir sind mit dem Bus um 5.00 Uhr morgens angekommen und wir durften im Aufenthaltsraum auf dem Sofa schlafen bis um 8.00 Uhr unser Zimmer bereit war, obwohl Checkin erst um 11uhr wäre. das Zimmer recht warm im Winter. Da wir am 28. Juli dort waren, war es in der Nacht sehr laut.

2/10 Terrible

Ariatna Guadalupe, Pachuca México

Liked: Room comfort
Disliked: Cleanliness, staff & service
Lo salva la amabilidad de su propietario
La ubicación es buena así como la calidez y amabilidad de su propietario pero estuve tes días alojada en los que no me dieron papel higiénico, nunca me cambiaron la toalla de baño, en el lugar que la dejaba ahí la encontraba, el cesto de la basura tampoco lo limpiaron, el desayuno es bastante escaso.

6/10 Okay

Jens

Disliked: Property conditions & facilities

8/10 Good

Saulius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Bon hôtel bien situé . Ils proposent un bon tour sur le lac. Chambre spacieuse et propre. Bon petit déjeuner. Attention toutefois au service de laverie, ils ont failli nous oublier la moitié de notre linge.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok, mais pourrait etre mieux
bel hotel, bien situe, mais un probleme majeur, il ferme les portes a 22h.