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we were shown to the unit, with fresh bottle of milk, owner informative of location, room very clean and comfortable, lots of heating for room, and electric blankets, good kitchen, no noise for sleeping, good location, highly recommend it
Clean, tidy good location for our stay in Taupo. Owners were friendly. Great having a supermarket down the road. Was a cold weekend we were in Taupo, the heating in the room was excellent.
Friendly, attentive service. Nice touches such as a bottle of milk to go with the tea/coffee which included hot choc/decaf sachets and a plunger coffee bag to go with the standard selection. Nice to be shown around the room on arrival too.
Loved the little extras---a free standing lamp for beside the bed, real milk, huge number of TV channels and great bath salts for the spa. The owners were super friendly.
Beautiful room comfy bed, But the old man who managers their was a dick and a creep both nights we stayed. Deffs a good place if you are in your 60s 70s ...
Familiar with property and facilities. Have not stayed for a couple of years. Still a good location to stay. Some aspects are starting to get a bit tired and worn.
Very nice family run hotel. Clean and comfortable with great pools, hot and cool. Not far from many restaurants and shops. Owners are on site and very helpful with any needs!
Friendly and welcoming. Value for money accommodation. Very cool
Verified traveller
Stayed 1 night in Jan 2020
10/10 Excellent
Verified traveller
Travelled with partner
Jan 9, 2020
Liked: Cleanliness, staff & service, amenities
Outside spa & pool. Plus a spa in the room. The owners were amazing. Explained everything to us, showed us to our room etc. were very polite and friendly!!
Amazing service, the best hotel in Taupo. Bruce and Deborah are the perfect hosts who care deeply about their guests. Friendly, welcoming and so generous. Wouldn't stay anywhere else now!
The hosts were superb. We were escorted to our studio and everything shown and explained to us. We were made to feel very welcome and will definitely stay there again.
Loved it was quiet, enough room for 4 adults. We were given a room right next to the pool and spa which was fabulous. We will stay at same place again if gone to Taupo.
the customer service was amazing, the owners are lovely people. Breakfast was always tasty, the room was always clean, no noise within the complex, great vibe, very friendly place.
Verified traveller
Stayed 3 nights in Sep 2019
Response from Deborah on Sep 22, 2019
Thank you for your great feedback. Very glad you enjoyed staying here. Hope to see you again one day.