Suite, 1 King Bed (Alpine Suite)
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Reviews of Secrets Inn Lake Tahoe

2.5 out of 5
Secrets Inn Lake Tahoe
924 Park Ave, South Lake Tahoe, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 311 out of 774 reviews" "
Rating 8 - Good. 254 out of 774 reviews" "
Rating 6 - Okay. 97 out of 774 reviews" "
Rating 4 - Poor. 63 out of 774 reviews" "
Rating 2 - Terrible. 49 out of 774 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Samuel R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place. Is the role model of quick check in. I reserved the room and let them know my check in would be after 10pm. They informed me there is a lock box with the key. And preceded to inform me that I could finish check in in the morning. When I arrived the lock box didn’t work (user error) and the night staff was there to help. Check in the next day took less then 5 minutes. The room was immaculate. I actually locked myself out smoking a cigarette but the housekeeper was there to let me back in. I highly recommend this hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Better and more coffee.
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

8/10 Good

Woodie

Liked: Cleanliness, staff & service
Close and convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Yu Hsuan

Stayed 1 night in Mar 2024

6/10 Okay

Tierney

Travelled with family
Disliked: Amenities
I like that it was close to town. I didnt like the room and its feeling. wasnt homey and looked really used.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Raymond

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley, Stockton

Liked: Property conditions & facilities
5 min walk to the beach!! Jacuzzi tub great for cold nights. Very romantic for couples.
Stayed 1 night in Mar 2024

6/10 Okay

Laurie

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
4 things were broken/missing in the bathroom alone. You can hear /everything/ your neighbors are doing above or next to you. The jet tub seemed nice but not when particles of who knows what start coming out of the jets.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and clean, cosy room with a much appreciated hot tub, would stay here again
Stayed 1 night in Mar 2024

8/10 Good

Maria

Stayed 1 night in Mar 2024

2/10 Terrible

Elissa

Liked: Cleanliness
Disliked: Property conditions & facilities
It’s a dump. The housekeeper, however, is extremely good and pleasant
Stayed 2 nights in Feb 2024

10/10 Excellent

Ana, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is right on down town area. Lots of restaurant's casinos movies very convenient
Stayed 3 nights in Feb 2024

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you get a room with a jacuzzi- they must not run it often because black particles came out when we turned on the massaging knobs. Other than that the room was clean. Parking was very limited it’s a first come first serve bases. You may have to park on the street like we did. Late check out is $35 extra and our door got pounded at 10minutes before check out.
Stayed 1 night in Feb 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the convenance and location of the hotel. It's close to shops, restaurants.
Stayed 1 night in Feb 2024
Response from Secrets Inn on Feb 15, 2024
We appreciate your feedback. Thank you for staying with us.

4/10 Poor

Felix

Travelled with family and small children
Disliked: Amenities
Muy pequeńo y la calefacción no funciona
Stayed 1 night in Feb 2024

10/10 Excellent

Kayla

Stayed 1 night in Feb 2024

8/10 Good

Jihoon, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet. I had no issues
Stayed 1 night in Feb 2024
Response from Secrets Inn on Feb 15, 2024
We appreciate your feedback. Thank you for staying with us.

6/10 Okay

Antonio

Travelled with family
Liked: Staff & service
Didn’t care for the beds. Weren’t very comfortable. Overall interior looked pretty cool. Staff was nice. Exterior of the hotel looked like they slapped dark paint over a beat up motel 6. That could use updating
Stayed 4 nights in Dec 2023
Response from Secrets Inn on Feb 15, 2024
We appreciate your feedback. Thank you for staying with us.

8/10 Good

Wen-Chin, San Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Secrets Inn on Feb 15, 2024
We appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Gurbindar

Stayed 1 night in Jan 2024
Response from Secrets Inn on Feb 15, 2024
We appreciate your feedback. Thank you for staying with us.

8/10 Good

Cortney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was okay, but would have been a lot worse if it was snowing or much colder. You have to go to the hotel next door to check-in. The room was recently renovated which was nice, but pretty small. Upcharge for room with a jetted tub was $37. Ran out of T.P. and no extra roll in the room. Really! Overall, conditions were clean and bed was comfortable.
Stayed 1 night in Jan 2024
Response from Secrets Inn on Feb 15, 2024
We appreciate your feedback. Thank you for staying with us.

4/10 Poor

Paul

Disliked: Staff & service, amenities, property conditions & facilities
The description of the hotel and rooms should state in bold that it's a speciality "LOVE" hotel without private showers, mirrors everywhere, and special jacuzzi. I missed that and had an unpleasant surprise explaining my teenage daughter the room setup. The staff said: "it's your problem, the reservation is not refundable". There were, at least, two other families in the same precarious situation.
Stayed 1 night in Jan 2024

6/10 Okay

Pedro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Secrets Inn on Feb 15, 2024
We appreciate your feedback. Thank you for staying with us.

8/10 Good

Gerson

Stayed 1 night in Jan 2024
Response from Secrets Inn on Feb 15, 2024
We appreciate your feedback. Thank you for staying with us.

6/10 Okay

Richard

Very average property. I just stayed there the night of January 11 and it was cold and the heating system works but not great they need to put in new beds. The beds are really disgraceful. The place itself was clean. The bathroom was nice it was redone recently had very nice tub. If you like to take a bath had a very clean shower, but it is a small room, they should have extra blankets if it’s gonna be cold as well. I don’t think I’d stay there again. I probably stay across the street at the three peaks motel or at one of the casinos.
Stayed 1 night in Jan 2024

8/10 Good

adalberto

Liked: Amenities, property conditions & facilities
Good place

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good for the price . Nice staff
Stayed 1 night in Dec 2023

6/10 Okay

MARIO

The room was a lot smaller on person then in pictures but was still very nice.
Stayed 2 nights in Dec 2023

6/10 Okay

Marvin

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
coo
Stayed 2 nights in Dec 2023

10/10 Excellent

Jose l

Stayed 1 night in Dec 2023

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff . Rooms super clean!! Comfortable Beds. And the most special for me is the hut tub! Love it!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect place to relax!! My husband and I really love this place. Super clean!! Quiet!! Beds are super comfortable and the hut tub in your own room is a Plus!!! Love it!!
Stayed 1 night in Dec 2023

4/10 Poor

Nicole

Stayed 1 night in Dec 2023

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun for a couple's night away
A fun place for a couple's night away! The bed was very comfortable and the Jacuzzi and shower were very clean. And the fireplace was a great addition and kept the room warm. I would recommend!
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I really like my room. The fireplace and hot tub are fabulous ! It would be nice to have some movie choices on the cable, bathrobes and slippers too. I had a great birthday here.
Stayed 1 night in Dec 2023

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and room were amazing
Stayed 2 nights in Nov 2023
Response from Secrets Inn on Nov 29, 2023
We appreciate your feedback. Thank you for staying with us.

6/10 Okay

Pete, Norfolk

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos don't match facilities. It's like a catfish hotel. The staff seem shady. No greeting. They just wanted my credit card. Handed over the key to a janky room with an electric fireplace that made the room 100 degrees. You can't turn it off. Had to open the door to let the hot air out. Didn't feel safe leaving the window open overnight, as the area and other people staying there seemed questionable. The shower was strangely huge, as if it was used for shooting movies--so random. The ONLY reason we stayed at this location was because it was late, and we were just passing through. Do not recommend unless you're really trying to save money.
Stayed 1 night in Nov 2023
Response from Secrets Inn on Nov 29, 2023
We appreciate your feedback. Thank you for staying with us.

2/10 Terrible

Farzad

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Nov 2023
Response from Secrets Inn on Nov 29, 2023
Thank you for your feedback.

10/10 Excellent

Mayra

Stayed 1 night in Nov 2023

10/10 Excellent

Ana, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is quiet clean easy convenient parking. Room is very nice
Stayed 3 nights in Nov 2023
Response from Secrets Inn on Nov 20, 2023
We appreciate your feedback. Thank you for staying with us.

6/10 Okay

Aseri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The convenient part of this place is that it’s walkable the stay is so so noise wise. We stayed there and if we happen to go there again I would definitely request to be upstairs cause downstairs if you are early sleeper you’ll be disturbed with all noises coming from the room above you .
Stayed 3 nights in Nov 2023
Response from Secrets Inn on Nov 17, 2023
We appreciate your feedback. Thank you for staying with us.

10/10 Excellent

LAQULISHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Secrets Inn on Nov 17, 2023
We appreciate your feedback. Thank you for staying with us.

4/10 Poor

Melissa

Stayed 1 night in Nov 2023
Response from Secrets Inn on Nov 13, 2023
Thank you for your feedback.

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Secrets Inn on Nov 11, 2023
We appreciate your feedback. Thank you for staying with us.

6/10 Okay

Aldrin Nino

Stayed 1 night in Nov 2023
Response from Secrets Inn on Nov 29, 2023
We appreciate your feedback. Thank you for staying with us.