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PlumpJack Inn – Avis

3.5 out of 5
PlumpJack Inn
1920 Squaw Valley Rd, Olympic Valley, CA

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 88 avis sur 178." "
Note de 8 – Bien, d’après 48 avis sur 178." "
Note de 6 – Acceptable, d’après 26 avis sur 178." "
Note de 4 – Médiocre, d’après 11 avis sur 178." "
Note de 2 – Terrible, d’après 5 avis sur 178." "

8,8/10

Propreté

9,2/10

Service et personnel

8,0/10

Commodités

8,2/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

Vesna, Palo Alto

Points forts : Propreté, service et personnel
I was surprised to learn there was no hot breakfast served at a ski resort. First time I experienced this in 40 yrs. Of skiing. In Europe, breakfast Buffett is common.
Séjour de 3 nuits en mars 2024

10/10 – Excellent

Lindsay, San Francisco

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Kevin O a répondu le 13 avr. 2024
Thank you Lindsay, we look forward to your next stay with us.

10/10 – Excellent

Erin

Séjour de 2 nuits en mars 2024
Kevin O a répondu le 22 avr. 2024
Thank you for your recent stay and feedback Erin. We hope to see you again soon

10/10 – Excellent

Alex

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Kevin O a répondu le 26 mars 2024
Thank you for your feedback Alex. We hope to see you again soon.

10/10 – Excellent

Stefan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location, Skilifts are only a stone throw away!
Séjour de 3 nuits en mars 2024
Kevin O a répondu le 20 mars 2024
Hello Stefan,Thank you for your recent stay and feedback. We hope to see you again soon!

10/10 – Excellent

AMY

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
the only thing that would make this better is if they had breakfast on site...and a TV that could stream content. otherwise it's a top notch location for anyone that is skiing at palisades!
Séjour de 2 nuits en mars 2024
Kevin O a répondu le 12 mars 2024
Thank you for your feedback Amy. We hope to bring breakfast back one day.Look forward to your next visit with us.

10/10 – Excellent

Doug, Morgantown

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Kevin O a répondu le 12 mars 2024
Thank you for your feedback Doug. We hope you join us again soon.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023
Kevin O a répondu le 19 sept. 2023
Thank you for your recent stay and feedback

6/10 – Acceptable

Craig, San Jose

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Great staff, front desk and bar, but the facilities are old. Our room had nasty carpet and stains. It’s a pet friendly place and the room smells like it. Kinda gross for the price. Totally overpriced. I would not recommend.
Séjour de 2 nuits en septembre 2023
Kevin O a répondu le 14 sept. 2023
Hello Craig, thank you for your recent stay with us. We do have a tremendous staff here and do hope you come see us again.

10/10 – Excellent

Christina

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Located in beautiful Palisades Tahoe Valley, we didn’t know PlumpJack had rooms, we thought it was just a restaurant. Foremost, the staff was outstanding and made us feel welcome the moment we arrived. They catered to our needs and our stay was very comfortable. Taryn asked us our plans the morning we left and recommended a local restaurant for breakfast, which we tried, and it was outstanding! Our visit to the area was perfect!
Séjour de 1 nuit en août 2023
Kevin O a répondu le 7 sept. 2023
Hello Christina. Thank you so much for your feedback and choosing us. We have a tremendous team here on property.We do hope you come see us again!

8/10 – Bien

Boris

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pricing is on the high end, but liked it otherwise. Clean spacious room, friendly staff
Séjour de 1 nuit en septembre 2023
Kevin O a répondu le 8 sept. 2023
Thank you Boris. We do hope you join us again.

10/10 – Excellent

Colette

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Our first time staying here and won’t be the last. We had to cancel one of our dates because our car was stuck in the shop longer then expected and we passed the 7 day cancellation policy but the manager Andrea was able to help us out and refund our money. All of the staff were friendly and hospitable. The hotel was small and cozy located right next to the Olympic village. Convenient to walk to. It was very quiet and peaceful over here. The hotel had bikes you could borrow to cruise and explore the area. The pool and spa area was inviting and had lots of tables and lounge chairs to relax in. The room was spacious with large bathroom and soft comfy bed. We originally planned to go mountain biking but we ended up just making it a romantic quality time spent and enjoying the Olympic Village area. There’s a cool tram you can take next door that take you to the top of the mountain with breathtaking views. Expensive but cool experience.
Séjour de 2 nuits en août 2023
Kevin O a répondu le 18 août 2023
Hello Colette, thank you for your recent stay and feedback. Our staff endeavors to strive for exceptional guest experiences. We are so pleased you enjoyed your stay and look forward to you joining us again.

10/10 – Excellent

Jonell

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
Kevin O a répondu le 26 juill. 2023
Thank you for your feedback and joining us. Jonell. We do hope you come visit again soon!

10/10 – Excellent

robert

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The checkin was simple and efficient. The room was very clean. I had some difficulty finding my room in the dark but it worked out
Séjour de 1 nuit en juillet 2023
Kevin O a répondu le 21 juill. 2023
Thank you for your recent stay and feedback Robert. We do hope you join us again soon!

4/10 – Médiocre

Rylee

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Ingrid

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juin 2023
Andrea B a répondu le 20 juin 2023
Thank you Ingrid! We hope you will visit us again soon.

10/10 – Excellent

Denis

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean and comfortable rooms, friendly staff
Séjour de 1 nuit en avril 2023
Kevin O a répondu le 30 mai 2023
Hello Denis, and thank you for your feedback. Our staff works hard to ensure our guests have exceptional experiences.We do hope you join us again soon.

10/10 – Excellent

John

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Dog Friendly
I loved how dog friendly everything was!!!
Séjour de 1 nuit en avril 2023
Kevin O a répondu le 25 avr. 2023
Hello John, we are so pleased you enjoyed your stay, and our dog-friendly facilities.We do hope you are able to join us again soon!

10/10 – Excellent

Christopher, Austin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great people, right by the lifts and the best food in Palisades. I'll be back.
Séjour de 6 nuits en janvier 2023

10/10 – Excellent

Daniel

Séjour de 1 nuit en octobre 2022

10/10 – Excellent

Jennifer

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best staff ever!! Loved the pool and the rooms were large. The Cafe has excellent food and cocktails. We will definitely stay here again! Jennifer and Brad
Séjour de 3 nuits en octobre 2022

10/10 – Excellent

Jessica

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay and wonderful staff.
Séjour de 1 nuit en août 2022
Andrea B a répondu le 27 août 2022
Thank you Jessica! We are glad you had a wonderful stay and hope to have you as a guest again. Best, AndreaGuest Service Manager

10/10 – Excellent

Julie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en juillet 2022
PJ Guest Services a répondu le 1 août 2022
Thanks for your review Julie. We are glad to hear your enjoyed your stay. Guests can cool off at our outdoor pool and enjoy PJ Cafe our fine dining restaurant.

8/10 – Bien

becki

Voyage en groupe
Points forts : Propreté, service et personnel
Always beautiful in Olympic valley. Small two story hotel. Nice pool and lounge chairs. Kinda expected the rooms to have more ambiance. Pretty simple for the cost. But comfortable and clean. Staff were very nice and accommodating. Tons of aspen trees.
Séjour de 1 nuit en juillet 2022
PJ Guest Services a répondu le 25 juill. 2022
Hi Becki - Thanks for your review and we are glad to hear you enjoyed your recent stay at PlumpJack Inn. Our pool is a great place to cool off with a drink after a hike in nearby Shirley Canyon. Please come back again soon.

6/10 – Acceptable

Racerx

Voyage de couple
Points forts : Service et personnel
The hotel is just across the street from Olympic Valley so easy walk back and forth. The hotel had an old world feel but unfortunately, I think it is about time for a remodel. Everything is old and shabby; the rooms were showing the years from the carpet to the tile in the bathroom. But the Staff were very helpful and friendly. Again, nice location but in need of an upgrade.
Séjour de 2 nuits en juin 2022
PlumpJack Inn Guest Services a répondu le 5 juill. 2022
Hi and thanks for your review. We are happy to hear your enjoyed your experience at PlumpJack Inn. We pride ourselves on providing outstanding service and hospitality from making the reservation to the trip back home for our guests. The Village at Palisades Tahoe offers some great shopping and dinning options along views off the mountain. Please visit us again soon.

10/10 – Excellent

james

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2022

6/10 – Acceptable

Lee Ann

Séjour de 2 nuits en avril 2022
PlumpJack Guest Services a répondu le 31 mai 2022
Hi Ann - Thanks for sharing a review of your recent stay. Please let us know what we can do to improve your next guest experience with PlumpJack.

10/10 – Excellent

Dawn

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2022

10/10 – Excellent

Edward

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel and fantastic service
The hotel staff was amazing. We had had a small issue with noise ( a barking dog) and the manager moved us the following day. Why people travel with pets and leave them in the hotel room is beyond me.
Séjour de 4 nuits en mars 2022
PlumpJack Guest Services a répondu le 11 avr. 2022
Edward - thanks for reviewing your recent stay. We are glad to hear our staff was able to make your stay as enjoyable as possible. Please come back again.

10/10 – Excellent

Donna

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Overnight stay
We stayed one night it was great hotel bar and restaurant were not open. And the jacuzzi was closed
Séjour de 1 nuit en mars 2022
PlumpJack Guest Services a répondu le 11 avr. 2022
Thanks for taking the time to review your stay Donna. Please come back again and enjoy our award winning bar and restaurant during your next visit

2/10 – Terrible

Peter

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 3 nuits en janvier 2022
Amy a répondu le 10 févr. 2022
Good day Peter, Thank you for your recent stay and review. We would like to learn more about your negative experience. Thank you

10/10 – Excellent

Jacob

Séjour de 4 nuits en janvier 2022

10/10 – Excellent

Fiona

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff are excellent (especially Terren) rooms are spacious and comfortable. Couldn't ask for a better location
Séjour de 1 nuit en janvier 2022
Amy a répondu le 12 janv. 2022
Good day Fiona, Thank you for your recent stay and review. We are happy to see you enjoyed our hotel, staff and location. We look forward to welcoming you back in the future! Thank you

10/10 – Excellent

Stewart

Séjour de 2 nuits en janvier 2022

6/10 – Acceptable

Jefri

Séjour de 2 nuits en janvier 2022
Amy a répondu le 11 janv. 2022
Good day Jefri, Thank you for your recent stay and taking the time to write a review. We hope to welcome you back in the future. Thank you

6/10 – Acceptable

John Daniell

Voyage en famille
Points forts : Propreté, service et personnel
Séjour de 2 nuits en janvier 2022
Amy a répondu le 6 janv. 2022
Good day John, Thank you for your recent stay and review. We hope you enjoyed your stay and look forward to welcoming you back. Thank you

10/10 – Excellent

Marcus

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
No breakfast options. No microwave.
Séjour de 2 nuits en octobre 2021
Amy a répondu le 19 oct. 2021
Good day Marcus, Thank you for your recent stay and positive review. We do have a few microwaves available by request for your next stay, we apologize if this was not communicated. We look forward to welcoming you back in the future. Thank you

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good - Free bikes to use! Bad - pool needs heated; carpets in room need replaced or steam cleaned
Séjour de 2 nuits en juillet 2021
Amy a répondu le 4 août 2021
Good day, Thank you for your recent stay and review. We are happy to see you enjoyed the use of our complimentary cruiser bikes. We will speak with our team in regards to the carpet. We hope to welcome you back next time you are in Tahoe. Thank you

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The PlumpJack was everything my wife and I could have asked for! After two nights in south Tahoe at a casino (where we weren’t impressed). The service and style of this boutique inn was a breath of fresh air! We’ll definitely start and end every trip here anytime we come back.
Séjour de 2 nuits en juillet 2021
Andrea B a répondu le 3 août 2021
Thank you! We are glad you enjoyed your stay and look forward to having you again. Best, Andrea Guest Services Manager

6/10 – Acceptable

Anne Michelle

Voyage en famille
Séjour de 2 nuits en juillet 2021
Amy a répondu le 17 sept. 2021
Good day Anne Michelle, Thank you for your recent stay and review. We look forward to hosting you again in the future. Thank you

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Location and room rate was competitive
Séjour de 2 nuits en juillet 2021
Amy a répondu le 2 août 2021
Good day, Thank you for your recent stay and review. We are happy to see you enjoyed our location. We hope to welcome you back in the future. Thank you

4/10 – Médiocre

Voyageur vérifié

Voyage de couple
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Way below expectations as described on website. We took a chance.. first try at a room was dark and cave like and reeked of mold and mildew… second try was better but bathroom shower was a black mold fest. More like staying at a cheap roadside motel.
Séjour de 1 nuit en juillet 2021
Amy a répondu le 29 juill. 2021
Good day, Thank you for your recent stay and taking the time to write a review. We are sorry to see that you did not enjoy your stay, we strive to provide a great experience for our guests and we missed the mark during your stay. We hope you will give us another try in the future. Thank you

10/10 – Excellent

Lisa Lynn

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2021

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
beautifil
Séjour de 1 nuit en juillet 2021
Amy a répondu le 19 juill. 2021
Good day, Thank you for your recent stay and positive review. We hope to welcome you back! Thank you

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel
The property was beautiful! The staff was very nice. The rooms didn’t have AC so we weren’t too happy about that since it was a pretty hot day. Other than that we liked the place.
Séjour de 1 nuit en juillet 2021

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel
Séjour de 1 nuit en juillet 2021
Amy a répondu le 16 juill. 2021
Good day, Thank you for your recent stay and positive review. We look forward to welcoming you back in the future! Thank you

10/10 – Excellent

Voyageur vérifié

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en juin 2021
Amy a répondu le 2 juill. 2021
Good day, Thank you for your recent stay and review! We are glad to see you enjoyed your stay. Thank you

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location for quick trip to Lake Tahoe. Nice and clean hotel
Séjour de 1 nuit en juin 2021
Andrea B a répondu le 28 juin 2021
Thank you for the review, we hope to have you stay again! Best, Andrea B Guest Services Manager

8/10 – Bien

David

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2021
Andrea B a répondu le 29 juin 2021
Thank you so much for your review. We hope to have you as a guest here again. Best, Andrea B Guest Services Manager

6/10 – Acceptable

Matthew

Séjour de 1 nuit en juin 2021
Amy a répondu le 22 juin 2021
Good day Matthew, Thank you for your recent stay and review. We hope to welcome you back in the future. Thank you