Reception

Reviews of Hotel Il Chiostro

3 out of 5
Hotel Il Chiostro
via Fratelli Cervi, 14, Verbania, VB

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 319 reviews" "
Rating 8 - Good. 154 out of 319 reviews" "
Rating 6 - Okay. 33 out of 319 reviews" "
Rating 4 - Poor. 6 out of 319 reviews" "
Rating 2 - Terrible. 3 out of 319 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Olesya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how friendly and helpful everyone was!! Great location, great price :)
Stayed 1 night in Dec 2023
Response from Lorella Reception on Dec 30, 2023
Thank you for your appreciation and support.We hope to receive one of your visits soon: in the meanwhile Best wishes for a happy new year!

10/10 Excellent

Maurizio

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A wonderful stay in a very elegant hotel, we loved it. Going back for sure.
Stayed 1 night in Nov 2022
Response from Il Chiostro reception on Nov 28, 2022
Dear Maurizio,we thank you for your appreciation and do hope to receive one of your visits soon.We are willing to do our best to enhance your next experience in our premises.All the best!

4/10 Poor

GEORGIOS

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Checkout 10:00 to 10:30. You hardly had time to wake up while on vacation and you had to check out. Also no fridge in the room. On the plus side very clean and friendly staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine
Stayed 2 nights in Jun 2022

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful location! Very restful and relaxing. Thank you Il Chiostro
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Maroulla

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2020

8/10 Good

Irene

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel ok, restaurant poor.
Old rooms, the bathroom was so old and cramped, but comfy bed and lovely staff. Dinner wasn’t very good, though. Our food arrived still frozen.
Stayed 1 night in Dec 2019

8/10 Good

Milan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large and comfortable rooms, nice staff, noisy A/C
The staff was very helpful. There was a coffee machine at the breakfast buffet producing some really odd liquids but the waiter was always ready to make a proper coffee for all of us at no oncost. Just one thing was annoying which is now becoming common - the A/C works also as central heating and as it was already cold it started heating at 4 am with such a noise that woke us up and its operation was so noisy that we had to turn it off till the morning.
Stayed 1 night in Nov 2019

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Very economical, friendly staff, beautiful gardens
Stayed 5 nights in Sep 2019

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely gardens and surrounds, great spot to walk from bars and cafes and down to the waterfront.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money, lovely staff
A very beautiful setting just off the historical centre of Intra. Internal restaurant. Plenty of space to relax. Good breakfast. The Staff couldn’t please enough, they are so lovely. Recommended!
Stayed 1 night in Dec 2018

8/10 Good

Artem, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities
In Intra there are a lot of pointers "Il Chiostro", therefore, finding it in the city is easy. Near the hotel there is a small parking lot, but it is usually always busy. We left the car in another closed parking lot of the hotel, 100 meters away. The room was very cold. At night, we had to cover ourselves with a blanket, but still we froze. The breakfast is excellent with lots of cakes.
Stayed 1 night in Nov 2018

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verbania
We stopped for one night on our way to Zurich. A very nice and clean hotel with very friendly staff. Very handy to the old town. Good secure free parking.
Stayed 1 night in Oct 2018

8/10 Good

Michele, Allendale, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at the center of town, with pleasant amenities and efficient service.
Stayed 2 nights in Sep 2018

8/10 Good

Stefan

Liked: Cleanliness, staff & service, room comfort
A comfortable and clean hotel in Intra
I chose this hotel to be my base in a convenient part of Lago Maggiore. Transport connection in that part of Italy are somewhat strange (and most of them - completely unknown to every online tool starting from Google Maps and ending with Rome to Rio, but still the area is serviced by some public transport, and if you don't expect frequency and speed like in Germany or the UK, you can go from almost anywhere to almost everywhere - considering you have enough time and don't expect to visit more than 2-3 places per day. That said about the area, let me say also something about the hotel. It's easy to find, about 10 minutes walking from the port and the bus station, and even closer to Intra's centre. The rooms are spacious, clean, comfortable and good looking for a 3-star hotel. The check-out time is a little non-standard (10 am) but if you ask at the reception, they will most likely accept something like 11:30 (at least that's what I needed). Wifi is working and fast enough, air conditioning is extremely silent and also working well... The hotel definitely won't make you say "wow", but it's good enough so that you don't feel you made a compromise. I would stay there again, if I'm traveling to the same place.
Stayed 1 night in Aug 2018

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with pride in itself. Helpful staff
The hotel is partly based on old cloisters although on the interior it has a modern feel. The staff clearly take pride in the hotel. Nice well kept gardens. There is an auditorium that hosted a concert one night. The staff were very helpful and sorted out a problem I'd had with the toll motorways. This was very much beyond the basic role of reception staff. Location is fine and the ferry harbour is an easy walk. Plenty of restaurants nearby. Large Co-Op supermarket across the road. On site parking is limited but the hotel staff indicated other free places to park nearby. Breakfast is adequate but nothing special. Overall it is a very good place to stay.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Clean pretty basic room in lovely surroundings. Would go again
Stayed 10 nights in Jul 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxed ambience partly due to the historic nature of the property
Stayed 2 nights in Nov 2017

6/10 Okay

Jacqueline

Liked: Staff & service
Ok
our stay was ok, but we were a bit dissppointed by the hotel. The room was clean at first sight, with a closer look tough, it definitely has room for improvement, especially in the bathroom. In addition, the shower was tiny, so even if you're slim, you can hardly turn naround in it. Breakfast was basic, but for italian standard not too bad. Everything in the village is reachable by foot, so that's very convenient, as well is the free parking right in front of the hotel.
Stayed 1 night in Aug 2017

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Really nice hotel, slightly back from the main lakeside. (2 minute walk to Intra ferry port) Very clean, with pleasant gardens to sit in and sunbathe etc. Room (for three) was very pleasant, large with welcome air conditioning. High quality breakfast with plenty of choice and space to sit. Highly recommended, very good value.
Stayed 1 night in Jun 2017

6/10 Okay

Nick, uk

Arrived late and left early. Receptionist was miserable. Extractor fan noise from adjacent rooms during night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vectis folks, UK

Liked: Staff & service, property conditions & facilities
pleasant stay
Lovely stay. Not expensive and good value. Position near old town and large supermarket Excellent breakfast

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and setting
Lovely room and setting, and enjoyed the trip to the Isola dei Pescatori organised by the hotel staff

10/10 Excellent

Alan, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and relaxing.
The hotel offered a very tranquil setting about 10 minutes walk from the shore of Lake Maggiore. The cloisters area was a lovely area for simply sitting reading. The hotel has a small chapel off the cloisters which was in use for a small service on Sunday morning. The staff were incredibly helpful, the room clean, comfortable and a good size. The breakfast buffet was well stocked with the usual continental fare ranging from cereal to boiled eggs, ham and cheese. We ate evening meal in the restaurant one evening but were close enough to the town centre to try different local restaurants each evening including O'Conors Irish Pup which had a great atmosphere. The gym wasn't particulary good with equipment being domestic type equipment as per a home gym and parking adjacent to the hotel was limited but there were plenty of free parking locations nearby. Overall we had a great stay and are happy to recommend Il Chiostro to anyone looking for a tranquil place to stay in the Verbania area.

6/10 Okay

Rosie, Cheshire

Liked: Property conditions & facilities
Hotel good.Caters more more coach parties(2 in).
Hotel good. Excellent location. Parked directly outside (no charge). Good choice buffet breakfast but had difficulty finding somewhere to sit as tables all assigned to members of coach parties. (2 in whilst we were there). Did not eat in hotel restaurant in evening as coach parties were dining in. Room had balcony with chairs & table which overlooked garden so we could sit out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lupos, Melbourne VIC, Australia

Liked: Cleanliness
Be wary
This was an ok hotel, but I wouldn't describe it as a hotel. It was originally a hospital, which then turned into a convent. There are a lot of older generation using this facility and a lot of students, who I guess live or stay there whilst they study in Italy. Staff are varied most are good a couple were very short with us.

8/10 Good

Edwin, Hassocks

Liked: Cleanliness, staff & service, property conditions & facilities
Nice character Hotel
Good location, easy walking distance to town centre and lake ferries. Easy driving to local area tourist towns and sites. Breakfast buffet OK. Hotel also offers half and full board if you want it.

10/10 Excellent

Claude

Stayed 2 nights in Feb 2024

10/10 Excellent

Marco

Stayed 1 night in Dec 2023
Response from Lorella Reception on Dec 30, 2023
Ringraziamo per il suo apprezzamento e speriamo di poterla accogliere nuovamente come nostro ospite.Con i migliori auguri di Buon Anno nuovo!

10/10 Excellent

Fabio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lorella Reception on Dec 9, 2023
Ringraziamo per l'apprezzamento.Speriamo di avervi ospiti in una prossima occasione.Cordialmente

6/10 Okay

Federico

Travelled with partner
Disliked: Property conditions & facilities
Non è proprio il massimo, però vale quello che si paga
Stayed 3 nights in Nov 2023

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lorella Reception on Dec 9, 2023
Ringraziamo per l'apprezzamento.Speriamo di avervi ospiti in una prossima occasione.Cordialmente

10/10 Excellent

Therese

Stayed 1 night in Oct 2023
Response from Lorella Reception on Dec 9, 2023
Ringraziamo per l'apprezzamento.Speriamo di avervi ospiti in una prossima occasione.Cordialmente

10/10 Excellent

Giorgio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Lorella Reception on Oct 26, 2023
Ringraziamo vivamente per il suo apprezzamento e speriamo di poterla accogliere nuovamente nel nostro hotel.Cordialmente

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lorella Reception on Dec 9, 2023
Ringraziamo per l'apprezzamento.Speriamo di avervi ospiti in una prossima occasione.Cordialmente

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Tanja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Jürgen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr sauberes Hotel. Das Einzelzimmer war groß und sehr sauber Die Klimaanlage funktionierte einwandfrei. Das Frühstück war top. Alles da was das Herz begehrt ich war super zufrieden.
Stayed 2 nights in Aug 2023

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Bella camera bagno piccolo e datato l unoco motivo per le 4 stelle
Stayed 1 night in Aug 2023

10/10 Excellent

Markus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Hotel an ruhiger Lage. In wenigen Minuten am See und im Zentrum. Das Preis / Leistungsverhältnis hat mich voll überzeugt. Wenn ich wieder in der Region bin werde ich wieder das Hotel auswählen. Sehr zu empfehlen.
Stayed 1 night in Jul 2023

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

David

Stayed 1 night in May 2023

8/10 Good

Magali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour convenable. Chambre pas très modernes. Il manquait une prise qui était arrachée. Murs pas très insonorisés. Mais dm général bien !
Stayed 2 nights in Apr 2023

8/10 Good

Sascha

Stayed 1 night in Apr 2023

10/10 Excellent

Fulvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022