Fitness facility

Reviews of See & Wellnesshotel Gerbi

4 out of 5
See & Wellnesshotel Gerbi
Hertensteinstrasse 48, Weggis, LU

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 89 reviews" "
Rating 8 - Good. 26 out of 89 reviews" "
Rating 6 - Okay. 12 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 1 out of 89 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great peaceful stay with great views, pool and foo
Comfortable hotel, great service and a beautiful lake view. Pool and Gym great and food excellent
Stayed 1 night in Nov 2023

4/10 Poor

Ryan

Disliked: Staff & service, property conditions & facilities
Not a 4-star or even close! AVOID this hotel!
Family run hotel but owners made me feel like I was an inconvenience. $650 for 2 nights turned into $900 when they messed up during check in and decided to charge $250 on check out. Room was spacious but dated and furniture frayed. Bathroom was updated. Ceiling in room was covered with splattered bug guts. I counted at least 20. No temperature control in room. Spa was ok but was told to save on energy only 2 of 5 sauna/steams were turned on. For the money - these owners need to make available all services they advertise. Do t be fooled by the pictures the views are ok but they need to cut down 2 trees that block view from in the outdoor pool. Breakfast was continental with cold eggs and odd tasting bacon. Decent selection but still a glorified continental breakfast. Bottom Line: I would avoid this hotel. It’s certainly not a 4-star experience. This is a 3-star hotel because of its spa but I give it a 2-star due to the level of service received. There are plenty of other hotels to stay at and I would strongly encourage you to explore other options.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place - perfect location to relax for a week
Stayed 4 nights in Sep 2023

8/10 Good

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the family-run atmosphere. Unfortunately, no A/C and the fan provided was noisy. Also, we booked accommodations for a party of 3 via Expedia and received a confirmation. However, the hotel charged us an extra 30 Swiss Francs for the third person…beyond what we had already paid via Expedia for triple occupancy. This was not right.
Stayed 1 night in Aug 2023

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

omid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying and i would like to back to this place for sure in future
Stayed 2 nights in Mar 2023

10/10 Excellent

Eugene

Stayed 4 nights in Aug 2022

10/10 Excellent

debbie

Stayed 2 nights in Jul 2022

8/10 Good

Ed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Some room for improvement
We were late informed at check in that the wellness area required 2G+ which cost us a lengthy trip into Lucerne Center for a PCR test. At checkout they tried to charge us for a very expensive breakfast, which we never had.
Stayed 2 nights in Dec 2021

10/10 Excellent

Morné

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic overnight spa break
Great overnight stay with the family. The spa was surprisingly nice and catered for all our needs. Will recommend it for anybody seeking a nice spa break.
Stayed 1 night in Oct 2021

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing stay
Staff are friendly, clean and nice rooms. Spa area was smaller than expected but was new and almost empty. Food was very tasty.
Stayed 1 night in Dec 2020

10/10 Excellent

Carolina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a break
It was a very nice stay for break. Not busy and the spa pool area was lovely. Gorgeous view.
View from the room
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Schöne Zimmer - Service kann verbessert werden
Schöne und saubere Zimmer. Wellness war kleiner als erwartet aber gut. Service etwas langsam und unaufmerksam.
Stayed 1 night in Oct 2020

10/10 Excellent

Salome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a Weekend Getawat
You can't get enough of a morning view of the lake, hills and mountains at this hotel. Although, it rained all day during one of our nights here, the hotel had an atmosphere were you don't feel guilty of staying in and just relaxing. The thermal bath was definitely the main attraction during our stay (especially for our 4 year old daughter).
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2019

8/10 Good

Tonje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for relaxation and calmness
Located in a nice and secluded place. It is quite and calm. The hotel itself is an old-style building but the service was very good. Facilities such as sauna, jacuzzi and outdoor infinity pool (there is also a small indoor pool shaped like half-moon) are really great and top-notch. For the price, it is excellent. The small downside is the WiFi connection which is quite weak (we got a room at the end of the corridor so it may have contributed to the poor signal).
Stayed 2 nights in Aug 2019

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waiting on a refund!
NEVER stayed there!! CAncelled trip . We’ve been assured by Hotels.com that refund is in the works! Still waiting!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, gorgeous setting. Truly an amazing place.
Stayed 2 nights in Jul 2019

10/10 Excellent

Noel, NYC

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location right on the lake. Amazing indoor and outdoor pools with unreal views. Delicious restaurant, very attentive and friendly staff. Awesome rooms. Weggis is a wonderful town with a non tourist feeling to it.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
More like a 3 star but rooms are very spacious. Restaurant is not bad. Facilities could be more well maintained.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, more breskfast
Nice hotel next to the lake. Could definitely offer a more generous breakfast, but staff in restaurant was very good and professional.
Stayed 1 night in Oct 2018

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great staff
Lovely family run hotel near to the lake. Very friendly and helpful staff, hotel was difficult to fault. Tremendous food in the restaurant with a wide choice. Buffet breakfast was a delight on a balcony overlooking the lake. The road outside was very quiet and there is a small underground carpark. If this fills up there is a public carpark free to use.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, wonderful staff!
Stayed 2 nights in Jun 2018

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service and facilities. Beautiful property.
Superb service and facilities, beautiful property, comfortable, great breakfast. Only problem is that it isn't that near Luzern and is extremely quiet.
Stayed 2 nights in Sep 2017

10/10 Excellent

Yossi, lsrael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife annnnnd myself stayed in the hotel five nights in April 2017 and we enjoyed it very much. Excellent location with fabulous lake and mountains view. Very pleasant atmosphare. Friendly and efficient staff. Very good restaurant, breakfast and dinner. Pleasant and very clean room and public areas. Easy access for luggage from the parking level to the elevator. Two cons. 1)The mattress of my bed (room 22) was not comfortale, l didn't sleep well. 2) There was no kattle in the room and for each cup of tea we had to call the room sevice. We will most probably come again to Gerbi Weggis but will verify in advance that these two issues are improved.

8/10 Good

Fs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Allan in New York, New York State, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Service and facility were first rate. We enjoyed everything about this hotel. The location was great. Fantastic view of the lake and mountains. Restaurant is "five star". We will return when in Switzerland.

6/10 Okay

Tamara

Disliked: Staff & service
Erhöhte Preise, keine gute Wellnesserfahrung.
Wir mussten innert 2 Nächte 12 Moskitos töten...fliegengitter wären empfohlen! Die Kleiderbügel sind festgemacht...wirklich in einem 4-Sterne Hotel? Servicemitarbeiter im Restaurant gar nicht freundlich. Im Wellness kein Garderobe vorhanden am check-out Tag sondern mit Tages wellness Gäste voll! Und wir, die 2 Nächte verbracht und gegessen hatten kein Platz! Nur Sauna angestellt und das ab 11 Uhr. Alles Andere erst ab 14Uhr...dies in einem 4Stern Wellness Wohlfühlhotel an einem Wochenende?? Im sogenannten Ruhezimmer lief eine Teemaschine andauern...störend! Komischer Geruch im Wellnessbereich. Alles in allem für diese Preise ist dies für ein 4Sterne Hotel inakzeptabel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Hoyong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적으로 훌륭한 숙소입니다
전체적으로 호수의 전경과 특히 수영장에서 바라본 뷰가 매우 훌륭했습니다. 단, 모기로 인해 잠을 설쳤으나, 새벽에 데스크에 사람이 없어 모기약등 상비약 관련 불편한 점이 있었습니다. 하지만 전체적으로 매우 좋았습니다.
Stayed 1 night in Oct 2023

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
War nur 1 Nacht! Alles okay
Stayed 1 night in Sep 2023

6/10 Okay

Ruth

Stayed 1 night in Sep 2023

6/10 Okay

Patrock

Stayed 1 night in Jul 2023

10/10 Excellent

Karsten

Stayed 2 nights in Jul 2023

10/10 Excellent

Dieter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Hotel mit hervorragendem Wellnessangeboten
Stayed 5 nights in Jun 2023

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Stayed 1 night in Mar 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 2 nights in Dec 2022

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel espectacular. Es una belleza. El.personal es muy amables . Todo es de.primera calidad . Es 100 porciento recomendble . Me encanto

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Simone

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima struttura, con vista direttamente sul lago e con due piscine, una all’aperto e una al chiuso, entrambe con acqua riscaldata e idrogetto/idromassaggio. Sono presenti anche varie tipologie di sauna. All’arrivo ci è stata assegnata una stanza superiore allo stesso prezzo di quella che avevamo prenotato, ed è stato davvero un pensiero molto gradito e utile. Cena buona ma troppo cara. Colazione abbastanza ricca e di qualità.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr feines Essen, schöne Wellnessanlage!
Stayed 1 night in May 2022

10/10 Excellent

Florence

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
L'amabilité des propriétaires et du personnel, très pro et attentif aux demandes. L'accueil si gentil vis-à-vis de notre chien. La chambre très spacieuse avec vue sur le lac et coin salon, balcon. Par contre, la salle de bain un poil trop petite et pas pratique pour poser ses affaires de toilettes.
Stayed 1 night in Mar 2022