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Windsor Inn Motel Lake Havasu City – Avis

2.5 out of 5
Windsor Inn Motel Lake Havasu City
451 London Bridge Road, Lake Havasu City, AZ

Avis

7,2

Bien

Note de 10 – Excellent, d’après 275 avis sur 1002." "
Note de 8 – Bien, d’après 301 avis sur 1002." "
Note de 6 – Acceptable, d’après 212 avis sur 1002." "
Note de 4 – Médiocre, d’après 113 avis sur 1002." "
Note de 2 – Terrible, d’après 101 avis sur 1002." "

7,2/10

Propreté

7,8/10

Service et personnel

6,4/10

Commodités

6,6/10

État et installations de l’hébergement

7,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Josee

Séjour de 1 nuit en juillet 2023
ma a répondu le 1 août 2023
Thanks

8/10 – Bien

Mart, Longueuil, Qc

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Bien situé, cet endroit n'est pas luxueux. Les chambre sont convenables et bien entretenues.
Séjour de 2 nuits en novembre 2019

6/10 – Acceptable

alain

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Bon pour une nuit seulement
Hôtel un peu vieillot mérite restauration mais propre Petit déjeuner frugal
Séjour de 1 nuit en août 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et commodités.
Séjour de 1 nuit en juin 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel sympa bien placé et propre petite piscine sympa petit dej correct
Séjour de 1 nuit en mai 2019

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Accueil froid et très antipathique qui ne donne pas envie de revenir. Sinon chambre petite mais propre et bien équipée. Bonne wifi et prix correct. Pas grand chose a manger au petit déjeuné. Nous ne le recommandons pas.
Séjour de 1 nuit en décembre 2018

8/10 – Bien

Jessica

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très correct !
Conforme à nos attentes pour une nuit étape pour le grand canyon. Frigo et micro-onde très apprécié dans la chambre. Lit très grand et confortable.
Séjour de 1 nuit en novembre 2018

8/10 – Bien

annie

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon motel
Bien situé proche de tout et surtout du lac où on venait pour la course de jetski Wifi fonctionne très bien
Séjour de 5 nuits en octobre 2018

2/10 – Terrible

Larry

Voyage de couple
Points forts : Commodités, état et installations de l’hébergement
Points faibles : Propreté, service et personnel
Our 1st room had long black hair in the bed. They gave us another room and there was hair on those bed sheets also. They gave us a 3rd room.
Séjour de 1 nuit en mai 2024
ma a répondu le 12 mai 2024
We appreciate your feedback and thank you for letting us know about the problem you faced during your stay. We will address the issue. Thank you for staying with us. Hope to see you again.

10/10 – Excellent

Michael

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Always treat me well o stay here alot.
Séjour de 3 nuits en avril 2024
SAGE a répondu le 1 mai 2024
We appreciate you taking the time for the review and thank you for staying with us. We appreciate your feedback and hope to see again soon.

10/10 – Excellent

Patty

Points forts : État et installations de l’hébergement
Very good for the price
Séjour de 1 nuit en avril 2024
SAGE a répondu le 29 avr. 2024
Thank you for taking the time for your review, we appreciate your feedback. Thank you for staying with us, and hope to see you again in the future.

8/10 – Bien

Randy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good location.
Séjour de 3 nuits en avril 2024
ma a répondu le 28 avr. 2024
Thank you for your feedback, and thank you for staying with us. Hope to see you again.

4/10 – Médiocre

Sherry, Portage

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Motel was mostly empty but we were given a room immediately under one being renovated and they worked until 11:00 pm and then started making noise at 5;30am. No Kleenex-very stripped down accommodations.
Séjour de 1 nuit en avril 2024
SAGE a répondu le 18 avr. 2024
Thank you for your feedback, however, we have no renovation work being done at the property and we do not have any crew working on anything at the property, so not sure what is going on, maybe you have been traveling and you gave the review to the wrong location, however, I will still address the issues.

8/10 – Bien

James

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly service
Séjour de 2 nuits en avril 2024
SAGE a répondu le 16 avr. 2024
Thank you for your feedback, and for staying with us. Hope to see you again soon.

8/10 – Bien

Fallon

Séjour de 2 nuits en avril 2024
ma a répondu le 6 mai 2024
Thank you for your feedback, and thank you for staying with us. Hope to see you again.

2/10 – Terrible

Taylor

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Sheets had stains and hair in them. Towels and wash clothes had hair on them. Someone that was clearly high out of there mind banging on our door at 2 am. When i told him he had the wrong room he went into the room next door. Lots of weird activity all night long poeple in and out of rooms.
Séjour de 1 nuit en avril 2024
ma a répondu le 7 avr. 2024
Your feedback is appreciated. We will address the issues you pointed out. Thank you for staying with us, hope to see you agai

6/10 – Acceptable

Paulette

Séjour de 1 nuit en mars 2024
SAGE a répondu le 22 avr. 2024
Thank you for your feedback, and thank you for staying with us. Hope to see you again.

10/10 – Excellent

Tallynn

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My room was very clean
Séjour de 1 nuit en mars 2024
ma a répondu le 1 avr. 2024
We appreciate your feedback. Thank you for staying with us. Hope to see you again soon.

10/10 – Excellent

Lisa

Points forts : Service et personnel
Séjour de 1 nuit en mars 2024
ma a répondu le 1 avr. 2024
We appreciate your feedback. Thank you for staying with us. Hope to see you again soon.

10/10 – Excellent

longfa

Séjour de 1 nuit en mars 2024
SAGE a répondu le 19 avr. 2024
We appreciate your feedback, we are glad to know you had a pleasant stay with us. Thank you for staying with us, hope to see you again.

2/10 – Terrible

Madelynn

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The pictures that were shown online did not even come close to accurately representing the property. Not only this, but the whole place just felt sticky and gross. Also, the water in the tub was constantly running and the door barely locked. It made us feel very unsafe and uncomfortable.
Séjour de 3 nuits en mars 2024
SAGE a répondu le 17 mars 2024
We appreciate your feedback, we will address the issues you have pointed out. However, you stayed for 3 nights and as mentioned all the issues you had in your room I am just curious did you report any of this to the front desk? I am sure there should not have been any issue in giving you a different room. Thank you for staying with us.

10/10 – Excellent

Earl

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place it's my 3rd time there
Séjour de 2 nuits en mars 2024
SAGE a répondu le 11 mars 2024
We are glad to know you had a pleasant stay with us. We appreciate your feedback, thank you for staying with us. Hope to see you again soon.

6/10 – Acceptable

Christopher

Séjour de 2 nuits en mars 2024
SAGE a répondu le 12 mars 2024
We appreciate your feedback. Thank you for staying with us, hope to see you again.

6/10 – Acceptable

Weifeng

Points forts : Propreté
Points faibles : Commodités
The motel has no drink water or coffee available, nor coffee machine. The sound proof is poor. I woke up at 3 am because the person on the 2nd floor was walking in the room and I could hear clearly every step he/she walked.
Séjour de 1 nuit en mars 2024
ma a répondu le 8 mars 2024
We appreciate your feedback, thank you for staying with us. Hope to see you again.

6/10 – Acceptable

Rilie

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
You get what you pay for. Old property that needs a lot of help. Toilet seat was so loose it almost fell off. Convenient location not far from London Bridges. Can’t recommend.
Séjour de 1 nuit en mars 2024
ma a répondu le 8 mars 2024
Your feedback is appreciated. We will address the issues you pointed out. Thank you for staying with us, hope to see you again.

4/10 – Médiocre

bonnie

Points faibles : Propreté, commodités et état et installations de l’hébergement.
Really didn't like much of anything. First room had one bed broken down at an angle. Second roon had poor drainage in tub which was dirty. Upstairs person very noisy. Pictures of property totally inaccurate!
Séjour de 2 nuits en mars 2024
ma a répondu le 3 mars 2024
We appreciate your feedback. Thank you for staying with us, hope to see you again.

10/10 – Excellent

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very quite. When i took a shower, i couldn't believe what a nice strong shower stream, it was(great shower). Clerk was muti lingual, could converse in many different languages.
Séjour de 1 nuit en février 2024
ma a répondu le 3 mars 2024
We appreciate your feedback. Thank you for staying with us, hope to see you again.

6/10 – Acceptable

Jim

Voyage en famille
Points forts : Propreté
Tissues in bath would be nice. Somewhat noisy at night, mostly due to other clients...
Séjour de 2 nuits en février 2024
ma a répondu le 1 mars 2024
thank you

4/10 – Médiocre

Sherien

Voyage de couple
Points faibles : État et installations de l’hébergement
Noisy and people coming & going all hours .
Séjour de 1 nuit en février 2024
ma a répondu le 20 févr. 2024
Your feedback is appreciated. We will address the issues you pointed out. Thank you for staying with us, hope to see you again.

4/10 – Médiocre

Chace

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I will say that the bed was comfortable. I stayed for four nights. In the time I stayed, they didn't clean my room, replace the towels or take out the trash.......despite my requests on a daily basis!!! There wasn't any breakfast, although it is advertised as an amenity. If there were anywhere else to stay in Havasu, my recommendation would be for future travelers to stay anywhere but here!!! Hospitality???? It's non existent at Windsor!!!! Keep looking as this hotel should be an absolute last resort in an act of desperation!!!!
Séjour de 4 nuits en février 2024
ma a répondu le 20 févr. 2024
Your feedback is appreciated. We will address the issues you pointed out. Thank you for staying with us, hope to see you again.

6/10 – Acceptable

Debra

Points faibles : Propreté
Séjour de 1 nuit en février 2024
ma a répondu le 21 févr. 2024
Your feedback is appreciated. . Thank you for staying with us, hope to see you again.

10/10 – Excellent

Christina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
SAGE a répondu le 19 févr. 2024
Thank you for staying with us. Glad to know your stay with us was pleasant. Hope to see you again.

10/10 – Excellent

Christina

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The gentleman at the desk was so kind and gracious. We always stay at this inn and always will.
Séjour de 1 nuit en février 2024
SAGE a répondu le 17 févr. 2024
We are glad to know you had a pleasant stay with us, and we appreciate your feedback. Thank you for staying with us, hope to see you soon.

2/10 – Terrible

Stephen

Voyage de couple
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Seemed sketchy. We booked 2 nights -unrefundable. Stayed one fairly sleepless night. Nuff said
Séjour de 2 nuits en février 2024
SAGE a répondu le 14 févr. 2024
We appreciate your feedback and thank you for staying with us, however, we wish we knew why it seemed sketchy to you and did you talk to the front desk about whatever the problem could have raised during your stay?

8/10 – Bien

Jace

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Just the basics
No frills basic hotel room. Quiet comfortable and has the basic necessities. Hot shower, mini fridge and microwave. For ~$60 it's a good deal.
Séjour de 1 nuit en février 2024
SAGE a répondu le 11 févr. 2024
We appreciate your feedback and are glad to know your stay with us was pleasant. Thank you for staying with us. Hope to see you again.

8/10 – Bien

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
SAGE a répondu le 30 janv. 2024
We appreciate your feedback, thank you for staying with us. Hope to see you again.

10/10 – Excellent

David

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great value for the money. Older motel being kept nice, Bed linens & mattress like new. Bath towels a little older and thin. Great location next to the lake.
Séjour de 1 nuit en janvier 2024
SAGE a répondu le 29 janv. 2024
We appreciate your feedback and we are pleased to know that your stay with us was pleasant. Thank you for letting us know about towels we will address the issue. Thank you for staying with us. Hope to see you again on your next trip.

8/10 – Bien

bill

Points forts : Service et personnel
Nice place , great savings
Séjour de 7 nuits en janvier 2024
SAGE a répondu le 27 janv. 2024
We appreciate your feedback, and we are glad to know your stay with us was pleasant. Thank you for staying with us. Hope to see you again.

6/10 – Acceptable

Jose De la

Voyage en groupe, Voyage d’affaires
Good place
Séjour de 2 nuits en janvier 2024
ma a répondu le 25 janv. 2024
We appreciate your feedback. Thank you for staying with us. Hope to see you again on your next trip.

2/10 – Terrible

Patricia

Séjour de 2 nuits en janvier 2024
ma a répondu le 20 mars 2024
We appreciate your feedback. Thank you for staying with us. Hope to see you again soon.

6/10 – Acceptable

Brian

Voyage en famille
Good value
Room was comfortable for two people. It was close to the river and restaurants. We've stayed there twice now, so the value is good.
Séjour de 1 nuit en janvier 2024
SAGE a répondu le 17 janv. 2024
We appreciate your feedback. Thank you for staying with us. Hope to see you again on your next trip.

8/10 – Bien

Antoon, Red Deer County

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel
It was busy and noisy on a Friday night
Séjour de 1 nuit en janvier 2024
SAGE a répondu le 16 janv. 2024
We appreciate your feedback. And very sorry for any inconvenience you had to face during your stay, however, yes it does get busy, and there are many late check-ins so very sorry again. Hope to see you again.

8/10 – Bien

Derek

Séjour de 1 nuit en janvier 2024
SAGE a répondu le 13 janv. 2024
Thank you for staying with us, hope to see you again.

2/10 – Terrible

HiPPer

Voyage en groupe
Points faibles : Service et personnel, commodités
When I went to the reception to check in, the worker asked me for my ID and bank card, at that moment it seemed to me that he didn’t know that I bought a room through Expedia, so I asked, the man didn’t even listen to me and told me to get out of here and that he is canceling reservations. The tone of his voice was very rude and arrogant, he asked me what country I was from, and when I answered, he hinted that I should go back there. Finally, when he finally bothered to explain the situation to me, he told me never to return to this hotel again. As a result, I was insulted, the receptionist did not show any hospitality.
Séjour de 1 nuit en janvier 2024
SAGE a répondu le 13 janv. 2024
Let me begin by saying sorry for the misunderstanding or miscommunication you had due to your language barrier, however, he was well aware of the room being paid online to Expedia the card he had requested was for incidental which is required anywhere you are checking in. According to the video clip that includes audio it seemed that you were refusing to provide any debit/credit or cash for incidental deposit to check in, to check into the room you are required to debit/credit card or cash deposit. However, it was clear that you had 2 extra unclaimed guests and you didn't want to get charged for them which is why you took half an hour arguing and not wanting to give any form of deposit. Your reservation was for 4 guests in the room with 2 queen beds where it was 6 adults stayed in 2 queen beds and you know your rate would have been different if you had claimed all 6 adults. And very sorry again if you feel insulted by the receptionist.

2/10 – Terrible

Michael E

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
No light in the bathroom, toilet lid was broken, vanity was tiled tiles were cracked broken and missing, the room smelled, pillows were old and flat, a continental breakfast was advertised but no area was set up. Building and grounds are run down the room was dingy and not at all like the photos provided.
Séjour de 3 nuits en décembre 2023
SAGE a répondu le 31 janv. 2024
We are sorry to hear that your stay with us was unpleasant, however, you were checked into room #151 which is one of our updated rooms so not sure how there were cracked broken, and missing tiles at the vanity, and you stayed for 3 nights so if there was no light in the bathroom you should have informed the front desk they would have taken care of the problem. Also, I am not sure where you see the advertising for breakfast because even on the Expedia site we are not advertising for breakfast. again very sorry for the inconvenience you may have faced during your stay we will address the issues. Thank you for staying with us and hope to see you again.

8/10 – Bien

Sergio

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good location
Séjour de 1 nuit en janvier 2024
SAGE a répondu le 13 janv. 2024
We appreciate your feedback, thank you for staying with us. Hope to see you again.

4/10 – Médiocre

Cheryl

Voyage de couple
Points faibles : État et installations de l’hébergement
The room was sparce. No water glass, old rooms However the room was fairly clean Dirty floor.
Séjour de 1 nuit en décembre 2023
SAGE a répondu le 13 janv. 2024
We appreciate your feedback and thank you for letting us know about the issues you had during your stay, very sorry for your unpleasant stay, and we will look into the issues you had. I hope you will give us another chance in the future.

10/10 – Excellent

Bruce

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Extremely friendly ownership and staff.
Séjour de 1 nuit en décembre 2023
SAGE a répondu le 13 janv. 2024
Thank you for staying with us and for your feedback. Hope to see you again.

10/10 – Excellent

Robert

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very helpful and pleasant.
Séjour de 2 nuits en décembre 2023
SAGE a répondu le 13 janv. 2024
We appreciate your feed back, thank you for staying with us. hope to see you again.

8/10 – Bien

John

Voyage en famille
Points forts : Service et personnel
I like the price and location and have spent time here on multiple occasions, We usually only spend the nights here as we are visiting family in town. What I didnt like is that we were gone all day and the room was not cleaned, the towels not refreshed, along with the soap and shampoo. The bathroom is very small and hard to turn around once inside. Some of the other rooms I have stayed in have been bigger. I had closed the curtain before we left for the day, when we came back the curtain had been opened, but the room had not bee cleaned.
Séjour de 2 nuits en novembre 2023
ma a répondu le 28 nov. 2023
Thanks