Ratings based on 503 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Feb-2015
We had a Great time. Would definitely go back.vvvvcvvc cvvcvvccxccvvvvvvvvfffffgffddeeescgjudcjkyfccbbvffvfddsdsssviivddcbjcvj
2 out of 5
by A verified travellerfrom new york

Inside waterpark pricey

Posted 24-Feb-2015
Room was ok, but couldn't take a warm or hot shower, had issues . Had to call, and were told it was only for 90 minutes , but that was also true with other guests we were traveling with, that went on Saturday night and also Sunday morning before we went to waterpark, I would expect for paying such a high price I could take a warm shower.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom new York City

Water park was excellent

Posted 22-Feb-2015
It was okay, but the level of noise at night was terrible.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bronx Ny

Great activities . Close to everything !

Posted 18-Feb-2015
We booked this as a last minute winter get away over the presidents week . The resort was packed . We enjoyed the ease of having the indoor water park while temps were below freezing outdoors . But the room had dingy carpet and the bed sheets were stained . We had to call for replacements . The room is supposed to sleep six. We had three adults and two kids and we were a bit right . One plus!!! Was the food onsite. We ate at Johnny rockets and the tavern . All the food was delicious .
4 out of 5
Recommended
for Everyone
by A verified travellerfrom b

Great family fun that needs a little work cleaning

Posted 15-Feb-2015
Loved the water park options for older and younger kids. Bathroom and locker area in the water park needs a lot more attention from the cleaning staff and on a more regular basis. Our room was nice but again cleaning could've done much better with the table surfaces and fridge. Both were sticky and had food residue upon check-in. Hotel food options were plentiful but a little pricey for some items. Add on options like crafts were nice but also found some to be a little pricey. Interactive game was beyond the 9 year olds in our group and staff was helpful. Overall we felt good value and decent place and we will return!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Very nice, clean and friendly hotel.

Posted 9-Feb-2015
We were glad to choose this Hotel ! Everything there was excited , for my kiddos , and staff were so friendly and helpful .....definitely we'll comeback.
5 out of 5
Recommended
for Families
by A verified traveller

WOW un séjour magique!

Posted 30-Jan-2015
Pros: L'accessibilité des glissades d'eau! L'eau était chaude! Les enfants sont bien accueillis, ma fille était enchantee!
Location: Hélas tout est fermé au lac George en hiver! Même le McDonald :)
C'est fantastique! Une fin de semaine vraiment très agreable! Nous y retournerons pour sur!
3 out of 5
Recommended
for Families
by A verified travellerfrom Worcester, Massachusetts

Kid Friendly

Posted 27-Jan-2015
Pros: Very clean hotel. Staff very friendly and knowledgeable. Reminded us of Disney where their main goal is to help you out and make sure you're happy.
Cons: Reminding people to keep their children under control. On day the water park opened quiet later than scheduled but we assume there was good reason.
Location: Being winter we didn't go down to sight see, but not too far from the hotel was a mall area and a variety of restaurants for something different.
The hotel was very nice and clean. Plenty to do and keep the kids occupied. Our only complaints were that it is very loud. Kids running up and down the hall morning, noon and night. This is not the hotel's fault, but families need to be more considerate of others. Things never quieted down until after 11:00 p.m. (quiet time) and as soon as 7:30 a.m. (end of quiet time) hit, the noise began and not only above you but in the halls, constantly. Again, people should control their children and be respectful of others. I doubt they allow their children to run around like that at home. Not all visitors have small children but still go their with their children to enjoy the water park and get away.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Jan-2015
Very old rooms, needs an update, Breakfast was good
4 out of 5
Recommended
for Families
by A verified travellerfrom New York

Nice hotel with indoor waterpark and Wand games

Posted 20-Jan-2015
Pros: clean, big rooms
Cons: Free breakfast 11am checkout
Location: did not go elsewhere
My room (double bed) is clean, big and comfy. Hotel staff pleasant and really tries to be helpful. Waterpark decent but small. Between waterpark and the Adventure Trek (kids use a wand to play the game) it can be a full day thing. The free breakfast needs an upgrade. Or at least have a restaurant open serving full breakfast.