In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews of Hampton Inn Elkhorn Lake Geneva Area

2.5 out of 5
Hampton Inn Elkhorn Lake Geneva Area
40 W Hidden Trail, Elkhorn, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 447 out of 709 reviews" "
Rating 8 - Good. 179 out of 709 reviews" "
Rating 6 - Okay. 51 out of 709 reviews" "
Rating 4 - Poor. 18 out of 709 reviews" "
Rating 2 - Terrible. 14 out of 709 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the silence.
Stayed 1 night in Mar 2024
Response from Biren Patel on Mar 20, 2024
Thank you for your review, we are glad that you have enjoyed your time with us. Hope to see you in your future trip in the area.

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good service.
Stayed 1 night in Mar 2024
Response from Biren Patel on Mar 16, 2024
Thank you Gabriela for taking the time and review us,

10/10 Excellent

john

Stayed 3 nights in Feb 2024
Response from Biren patel on Mar 20, 2024
Thank you for review and we are glad that you have enjoyed your stay with us.

6/10 Okay

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
When I booked this hotel through Expedia I mainly booked it because when looking at the pictures, there was a hot tub in the pool area. When we walked in to stay the night we asked again about the hot tub but was told there was none. Someone needs to update the pictures so they are correct and true to what you are selling. The hotel is nice and pretty well updated, but you need to fix your pictures otherwise you are misadvertising your hotel.
Stayed 1 night in Feb 2024
Response from Biren patel on Feb 27, 2024
Hello Bonnie, We do not have any pictures of hot tub on Expedia on our account,We do not have any control on Guests previous pictures of hot tub,

10/10 Excellent

Miroslaw

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 1 night in Feb 2024
Response from Biren Patel on Feb 11, 2024
Thank you for taking the time and review us, we are glad that you enjoyed your stay with us, hope to see you again soon.

4/10 Poor

Marquis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Biren patel on Dec 28, 2023
Sorry to hear that you have experienced poor service,I really apologize for the inconvenience caused to you,

2/10 Terrible

ALI

Liked: Property conditions & facilities
Disliked: Staff & service
Bad service. Rude
Stayed 1 night in Nov 2023
Response from Cindy on Nov 13, 2023
Thank you for your feedback . We try to provide a safe, clean environment for all our guests. Please let us know what we can do to make your next stay with us as pleasant as possible.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean staff very friendly and professional loved our stay!
Stayed 1 night in Oct 2023
Response from Biren Patel on Oct 30, 2023
Thank you for taking the time and review us and we are glad that you have enjoyed your stay with us,

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean! I would definitely stay again!
Stayed 1 night in Oct 2023
Response from Biren Patel on Oct 23, 2023
THANK YOU FOR TAKING THE TIME AND REIVEW US.WE ARE GLAD THAT YOU HAVE ENJOYED YOUR STAY WITH US,HOPE TO SEE YOU IN YOUR FUTURE TRIP TO ELKHORN.

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean and modern. The staff is awesome and it's tucked off the main drag. It's quiet and a bunch of places are walkable. We felt safe and peaceful here. We will be back.
Stayed 1 night in Sep 2023
Response from Biren Patel on Oct 2, 2023
Thank you for taking the time and review us,we are glad that you enjoyed your stay with us, Hope to see you again,

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very modern and immaculate. Beds were comfortable with big fluffy pillows. Water pressure in the shower was excellent. Didn't try the breakfast, which included hot options as well as cereal and fruit, but the coffee was good. All in all a very pleasant stay.
Stayed 1 night in Sep 2023
Response from Biren Patel on Sep 18, 2023
Thank you for taking the time and review us and we are glad that you have enjoyed your stay with us.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Sep 2023
Response from Biren on Sep 3, 2023
Thank you for the taking time and review us, we are glad that you have enjoyed your stay with us

6/10 Okay

Diane

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was happy with my stay, but the shower curtain was cloth and when my friend and I were taking showers, the water got all over the floor! A plastic shower curtain is needed. Our stay was pleasant otherwise. The room was clean. No other complaints.
Stayed 1 night in Jul 2023
Response from Biren patel on Aug 4, 2023
Sorry to hear that, our shower curtains are Hilton brand standard compliance and are water resistant,

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jul 2023
Response from Biren Patel on Jul 5, 2023
We truly appreciate your feedback regarding your stay with us. I will share your comments with our staff, they will appreciate that they can attribute to our guests having a pleasant stay with us. Please feel free to come back and visit us anytime.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient location. Stay was very pleasant.
Stayed 1 night in Jun 2023
Response from Biren Patel on Jul 2, 2023
Thank you for taking time and review us. we are glad that you have enjoyed your stay with us.

10/10 Excellent

Gjorgji

Stayed 1 night in Jun 2023
Response from Biren Patel on Jul 27, 2023
Thank you for taking time and review us, we are glad that you have enjoyed your stay with us.

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly hotel
We took out puppy and everyone was so nice and friendly! Lots of places to eat around us too !
Stayed 4 nights in Jun 2023
Response from Cindy on Jun 14, 2023
Thank you for feedback!! We appreciate your survey scores, and will share them with our front desk team. They will appreciate that they can contribute to our guests having a pleasant experience.

10/10 Excellent

Becky

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind receptionist. Very clean, comfortable and quiet.
Stayed 1 night in May 2023
Response from Biren patel on May 21, 2023
Thank you for taking the time and review us and we are glad that you have enjoyed your stay with us,

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that the front desk friendly, helpful and room was clean and comfortable. great amenities of frig, big tv and desk and big bathroom. Great accommodations for the prices
Stayed 3 nights in Apr 2023
Response from Cindy, Front Desk. on May 3, 2023
We truly appreciate your feedback regarding your stay with us. I will share your comments with our staff. They will appreciate that they can attribute to our guests having a pleasant stay with us. Please feel free to come back and visit us at anytime.

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Apr 2023
Response from Biren on Apr 17, 2023
Thank you for reviewing us

10/10 Excellent

Denise

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, friendly, efficient service and great accomodations
Stayed 1 night in Mar 2023
Response from biren on Mar 30, 2023
Thank you for taking time and review us,

6/10 Okay

Douglas

Disliked: Staff & service, room comfort
Won't stay there again
The rooms were fairly clean and the staff was nice. However, someone in the next room was yelling at someone on their cellphone at 12:30 am and we called the front desk to ask them to take care of it. Their initial response was "Yeah?" with dead silence. I said "It needs to stop" and after a second call up there I could hear the phone ring in the next room (thin walls) and they quieted down some but had a couple more outbursts. The Hampton person did the absolute minimum required and left it at that.
Stayed 3 nights in Mar 2023
Response from Cindy, Front Desk. on Mar 30, 2023
Since I was the person at the Front Desk that night, I did respond to his first call and second call. I had gone down to the room and the other guest was told to quiet down and to be considerate of other guests around him. He said that he would.

10/10 Excellent

MARLIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent, even a great breakfast!
Stayed 1 night in Mar 2023
Response from Biren patel on Mar 20, 2023
We truly appreciate your feedback regarding your stay. We are glad to hear youenjoyed your experience at our property as much as we enjoyed having you here.Once again, thank you for staying with us. Let us know next time you're in our area; we would bedelighted to welcome your return.

2/10 Terrible

Tierney

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction, heat wasn’t working in the rooms, pool and jacuzzi was out of order and that’s Why we took the kids. I didn’t even stay at the hotel I have a newborn baby in the heat without the rooms are freezing. We left and had to drive home that night with our children. did not get a refund, we told about all the policies and rules to why we can’t gt a refund even though we aren’t staying, etc. but we weren’t refunded for none of the amenities were available, hotel was dirty, dusty without heat and unlivable for a family like mine.
Response from Biren patel on Mar 25, 2023
Sorry to hear that, we are under renovations and which we have posted on all booking sites and also notified that our pool will remain closed, All our rooms has working Heaters

2/10 Terrible

PETER

Travelled with family
Disliked: Cleanliness, room comfort
frequent stayers disappointed
Hotel was under renovation. we had 2 rooms, both clean. room #1 hot water was warm, room #2 no hot water. swimming pool area was very cold. water was warmer than the air but could not stay in there long, kids disappointed. NO HOT TUBE!!! we stayed in this hotel years past and it was nicer than. past years more enjoyable than this year. will probably not stay here again.
Stayed 1 night in Feb 2023
Response from Biren patel on Feb 20, 2023
Sorry to hear that your stay with us was not enjoyable, we check our pool water temperature daily and it’s in compliance,

6/10 Okay

Victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would Not Stay Here Again
The hotel is being renovated. Some rooms are done so I specifically called the hotel to ask for a renovated room after reading some of the reviews. After checking in and walking in to our room, we knew immediately this room had not been touched. The bathroom counter was filthy, missing trim in bathroom, wallpaper falling off the wall, the beds did not look like they had been changed. The furniture was falling apart. The toilet barely flushed. Needless to say, this was not a renovated room. I talked to the manager who was very nice and accommodating, and he moved us to another room. Unfortunately, this room wasn’t much better. We could also hear everything going on above, below and next to us. Plus, it was a lot to pay for the condition of the room.
Stayed 1 night in Feb 2023
Response from Biren patel on Feb 20, 2023
Thank you for your feedback regarding your stay with us on February 18th. We would like to assure you that we will review your comments with our staff.We are under renovation and rooms will be done in april.We would like to extend a personal invitation for you to return to our property and experience the quality of service we provide ourselves as a Hampton Inn. Please let us know if there'sanything we can address your comments further and make sure your stay with us is as pleasant as possible.

6/10 Okay

Mary

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is being renovated. The pool and hot tub were not operating. No carpet in many areas. Our room had not been renovated yet. It was worn and outdated.
Stayed 1 night in Feb 2023
Response from Biren patel on Feb 9, 2023
Thank you for taking time and review us, As you have mentioned we are under renovation and will be fully in operation within next month,

2/10 Terrible

Schnell

Stayed 2 nights in Jan 2023
Response from Biren Patel on Mar 9, 2023
Sorry to hear that you have not enjoyed your time with us

10/10 Excellent

JOSEPH

Liked: Cleanliness
Disliked: Staff & service
The hotel was being renovated, no pool
Stayed 1 night in Jan 2023
Response from Biren Patel on Feb 3, 2023
Thank you for taking time and review us, we are Glad that you have enjoyed your stay with us, hope to see you in your future trip in the area.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel too bad the pool was under maintenance
Stayed 1 night in Dec 2022
Response from Biren on Jan 5, 2023
Thank you for taking the time and review us and we are glad that you have enjoyed your stay with us

10/10 Excellent

James G

Stayed 1 night in Dec 2022

8/10 Good

Penny

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here b4. We have family close by. Super nice staff, being able to have the dog and a neighborhood or farm path to walk her is so very nice.
Response from Biren on Dec 28, 2022
Thank you for taking the time and review us, we are glad to hear that you have enjoyed your stay

10/10 Excellent

Gary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and knowledgeable. Easy check in and check out. Rooms were clean and comfortable during our stay
Stayed 4 nights in Dec 2022
Response from Biren Patel on Dec 7, 2022
Thank you for taking the time and review us, we are glad to hear that you have enjoyed your stay with us

8/10 Good

Graphic

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022
Response from Biren patel on Dec 3, 2022
Thank you for taking time and review us, we are glad that you have enjoyed your stay with us, hope to see you in your future trip,

10/10 Excellent

Scott

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for the wedding we’re in town for.
Stayed 3 nights in Oct 2022
Response from Biren patel on Oct 25, 2022
Thank you so much for taking time and review us, We glad that you have enjoyed your stay at our hotel, Hope to see you for your future stay,

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the hotel were very friendly and helpful would definitely stay again at this hotel.
Stayed 3 nights in Oct 2022
Response from Biren patel on Oct 20, 2022
Thank you for taking time and review us, we are glad that you have enjoyed your stay with us, we hope to see you for your future stay

10/10 Excellent

Gerry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
No ice machine on the third floor
Stayed 2 nights in Sep 2022
Response from Biren patel on Oct 17, 2022
We truly appreciate your feedback regarding your stay. We are glad to hear you enjoyed your experience at our property as much as we enjoyed having you here.Once again, thank you for staying with us. Let us know next time you're in our area; we would be delighted to welcome your return.

10/10 Excellent

michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was good, room was clean. right in the middle of town.
Stayed 1 night in Sep 2022
Response from Biren patel on Oct 10, 2022
Thank you for taking time and review us,

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay in Elkhorn
I have to say the staff was excellent at customer service and breakfast bar was superb.
Stayed 1 night in Sep 2022
Response from Biren patel on Oct 10, 2022
Thank you for taking time and review us

10/10 Excellent

James

Stayed 1 night in Oct 2022
Response from Biren Patel on Feb 3, 2023
Thank you for review us, we are glad that you have enjoyed your stay with us,

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great place to stay!
Stayed 1 night in Sep 2022
Response from Biren patel on Sep 23, 2022
Thank you for taking the time and review us,We are glad that you have enjoyed your saty at our hotel.We would be waiting for you for your future stay

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff great energy
Stayed 2 nights in Sep 2022
Response from Biren patel on Sep 23, 2022
Thank you for taking the time and review us,We are glad that you have enjoyed your saty at our hotel.We would be waiting for you for your future stay

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022
Response from Biren Patel on Feb 3, 2023
Thank you for taking the time and review us,We are glad that you have enjoyed your saty at our hotel.We would be waiting for you for your future stay

8/10 Good

Davis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and professional. They made me pay for my service dog since I forgot the paperwork at home. However, they were very nice about it. I cant get mad at them for doing their job. Overall, I'd stay there again.
Stayed 1 night in Sep 2022
Response from Biren Patel on Sep 10, 2022
Thank you for your feedback and we Glad that you enjoyed your stay with is.

4/10 Poor

Kathleen

Stayed 1 night in Sep 2022
Response from cindy on Feb 3, 2023
Sorry to hear that your stay wasn't comfirtable,

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!!
Fantastic and Fabulous staff super friendly and helpful. The breakfast was awesome!! Also gracious breakfast staff. Great rooms and super clean. Great job youall. Hope all of you get a raise!!! We will book again next Fair time and hopefully bring 2 of our other families !!! Many Blessings til next year!! Lynn and Phil Herr💟✝️⭐️🌟🇨🇱
Stayed 2 nights in Sep 2022
Response from Biren Patel on Sep 6, 2022
We truly appreciate your feedback regarding your stay. We are glad to hear youenjoyed your experience at our property as much as we enjoyed having you here.Once again, thank you for staying with us. Let us know next time you're in our area; we would bedelighted to welcome your return.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Biren on Aug 30, 2022
Thank you so much for taking time and gave feedback to us, we glad to hear that you have enjoy your stay at our hotel

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean
Stayed 2 nights in Aug 2022
Response from Biren on Aug 30, 2022
Thank you so much for taking time and review us,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Had a great stay. Staff was friendly, checkin was quick. Nice room with comfortable bed. Pool and hot tub were nice. Breakfast before heading out is always nice.
Stayed 1 night in Aug 2022
Response from Biren Patel on Aug 20, 2022
Thank you so much for taking time and Review us, We are glad that you have enjoyed your stay at our Hotel.