When we booked the hotel, the room we chose on the computer showed a double bed AND a twin bed. When we checked in, no problem arose. Upon checkout, however, we were charged an additional 10 Euro for our son, a third person in the room. Nothing was said about this on the web or at check-in! We have traveled Europe, especially Italy, extensively, and have never experienced a hotel doing this. Charges should be announced up front! Then the consumer can make appropriate decisions.