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Reviews of Cernobbio Residence

2 out of 5
Cernobbio Residence
Via Alessandro Volta 21, Cernobbio, CO

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 8 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

8.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

CRAIG, Belfast

Disliked: Staff & service
OK stay, but misleading pictures.
The photo in the picture if the pool is not part of the hotel. It is a communal pool 500metres from the hotel which also is of extra cost. I complained to hotels.com about it because we booked the hotel simply for the pool, which it doesn't have, yet the picture is still there. Very misleading. Parking costs €5 overnight. Good location for wandering around the town. In fairness, the bed was comfortable and room was clean, but was very dated.
Stayed 1 night in Sep 2019
Response from Lorenzo on Oct 12, 2019
Grazie

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from Lorenzo on May 1, 2019
Grazie!

8/10 Good

AuntRee, NorCal USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quaint and comfortable... A bargain!
Large enough to comfortably accommodate four adult women. Nice location for walking through the neighborhood. The shower was small, but not unlike several of our lodgings. I would highly recommend to a small family traveling on a budget.
We're here!
Our window... top floor
Tree outside our window with the sound of birds... lovely

2/10 Terrible

David

Disliked: Staff & service
Decent apartment but terrible service from staff.
Apartment was clean and tidy, but unfortunately our stay was marred by experience afterwards in trying to get our son's jacket returned. The apartment staff eventually confirmed they had the jacket, but no response to various e-mails, texts and calls when we have tried to arrange (and pay for) postage back to us. I appreciate this is a particular instance and not relevant to many, but it has coloured our view of the Residence's management.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable appartment, Beware of check in times
We waited at a reastaurant to arrive within the short check in window. Nobody was there when we arrived. We had to call and wait 15 minutes. They said they send me an email asking for arrival time. I never received. Instructions indicate to call if you plan to arrive after 6 PM. The fact is, you need to call to schedule your check in because these are appartments and there is no desk. Other than that the appartment was good, it had a kitchinet and a washer machine (no dryer, shame we got wet under the rain and had no way to dry our clothes). The other issue was the swimming pool. They include a swimming pool picture and we thought it was part of the facility. The pool is by the beach, a few blocks away from the appartment. This is not a service included in the rental.

4/10 Poor

loredana

Liked: Cleanliness, property conditions & facilities, room comfort
COUAC
Surprise quand vous arrivez à 22h et que l'on vous dit qu'il n'y a aucune reservation a votre nom; malgré un numero de reservation . On vous dit heureusement il nous reste une chambre, sympa on nous applique le prix hotel. com, (geste commercial) apres appel hotel.com confirme la reservation effectuee. Le lendemain matin , l'hotelier nous explique qu'il vient de recevoir notre reservation , Bizarre, coup de chance sinon c 'etait la nuit dans la voiture
Stayed 1 night in May 2019
Response from Lorenzo on Jul 15, 2019
Ok grazie.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, free parking, helpfull staff and pleasant condo.
Stayed 2 nights in Jun 2019
Response from Lorenzo on Jun 25, 2019
Grazie

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Ho apprezzato molto la posizione e la possibilità di parcheggio gratuito.
Stayed 3 nights in May 2019
Response from Lorenzo on May 28, 2019
Grazie

8/10 Good

Leo Pekka

Liked: Cleanliness, property conditions & facilities, room comfort
Mukava loma-asunto
Kiva lomakämppä hyvällä paikalla, oma turvallinen parkkipaikka ja tilava huone sekä rauhallinen piha! ++++
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
街や湖に近い中長期滞在に良いレジデンス。
チェックインが18時までとは知らず、20時過ぎに着いたら入り口に鍵がかかっていた。隣のバーの人にレセプションの人を呼んでもらって、漸くチェックイン。 朝食が徒歩数分のカフェで。綺麗なカフェだし、朝の散歩を兼ねて苦にはならなかった。

8/10 Good

anne therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accueil charmant , propreté parfaite. parking gratuit.réductions pour le souper et petit déjeuner . accès à 3 min à pied du lac. ville de cernobbio trop sympa. le seul point négatif: mal insonorisé....

8/10 Good

Anne-Mette

Liked: Cleanliness, property conditions & facilities, room comfort
Det er en dejlig lejlighed, der ligger meget centralt. Dog vil jeg sige, at da jeg lavede reservationen, var jeg ikke klar over, at det var lejlighed og ikke hotel. Der er ingen reception og ej heller en restaurant, hvor man kan spise morgenmad eller andet. Det gør nu ikke noget fordi der er masser af cafeer tæt på-

10/10 Excellent

Safi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
I am really glad to have found this residence, which is just 5 minutes away from the cernobbio center. The rooms are big, clean and spacious enough for 2 or 3 people, the kitchen is well kept and has all the necessary amneties. The quality/price ratio is just unbeatable...recommend testing the restorant just next to it (within the residence gates..)