Dear Gabriella, Everyone here at the HomeTowne Studios by Red Roof Lake Charles - Sulphur was proud to see your 5/5 score. I am thrilled that you found our staff to be the best. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience. With thanks, Red Roof Management

Hello Coty, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Thank you, Lazerich, for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Lake Charles - Sulphur and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for your positive rating, Zig, following your stay at the HomeTowne Studios Lake Charles - Sulphur. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Leslie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR. It’s great to hear that you found our staff to be very hospitable in addition to our property being suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Dear James,We at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Red Roof Management

Dear Laketa, We at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

Thank you for taking the time to write a review of your stay, Bernita. I am disappointed to hear that the heater did not work and the shower was cold. I am so sorry for miserable this made your experience. HomeTowne Studios by Red Roof offers the basic essentials for a comfortable visit, so I will share your feedback with the property's management team in an effort for the room to be inspected. However, in future visits should you have any concerns please reach out the front desk immediately for real time assistance. Your feedback is very important to us, so thank you for sharing.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Edwin. The staff at our HomeTowne Studios by Red Roof Lake Charles - Sulphur was elated to see that we earned your perfect score. You mentioned some highlights, such as our quiet property, along with our clean rooms and good prices, which were pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hello Barry, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score following your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Connie, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Damien,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR. It's great to see you enjoyed your stay, resulting in a 5/5 score. We are proud to know you had a friendly experience with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Farron,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR. We are proud to know that your visit was quiet, safe and all the other positive comments you highlighted. However, regarding your comment that the Wifi was an issue this will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Thank you for taking the time to write a review of your stay at HomeTowne Studios by Red Roof Lake Charles - Sulphur, Dakota. It's great to hear that everything was clean. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Devorine RediResponse Specialist

Hello Mikey,Thank you for taking the time to write a review of your stay at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR. I am glad that everything went well for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OliviaRediResponse Specialist

Dear Joe,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our good breakfast options. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management

Dear Tammy, We at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR are disappointed to have earned your scoring of 2/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Dear Tony, We at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR are thrilled to have earned your scoring of 8/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Hello Joe,The staff at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope to see you soon. Sincerely,OliviaRediResponse Specialist

Hello Matthew, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Thank You for your Review have a wonderful day.

Hello James,It's nice to see that you found your room to be quiet, which positively impacted your stay, resulting in your 4/5 score. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

Dear Veronica,Thank you for sharing your feedback regarding your experience at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding your highlights of how awesome our staff are and also our clean and fresh rooms.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Recordo Rediresponse Specialist

Hello Kris,Thank you for taking a moment to complete our survey. Myself and the staff at the HomeTowne Studios by Red Roof Lake Charles - Sulphur appreciate your 10/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We would love to know what went well throughout your stay and where we can improve so in the future, please consider adding comments to your survey.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Tianna RediResponse Specialist

Hello Francisco,Thank you for taking a moment to complete our survey. Myself and the staff at the HOMETOWNE STUDIOS LAKE CHARLES - SULPHUR are sadden by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Thank you very much for your review! Have a wonderful day!

Hello Jammie, I received a copy of your survey, and wanted to take a moment to personally respond. I appreciate your 5/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with an even better experience. I do hope that you will return to our hotel, or any other Extended Stay locations in the future. Sincerely, Toni-Ann RediResponse Specialist

Dear LeAnnI appreciate you sharing your feedback following your stay at the HomeTowne Studios by Red Roof Lake Charles - Sulphur. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the other concerns you highlighted that hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Adraine RediResponse Specialist

Hi Jose,Everyone here at the HomeTowne Studios by Red Roof Lake Charles - Sulphur was proud to see your 5/5 score. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests at Red Roof is always welcome as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Wallace, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Lake Charles - Sulphur and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Osvaldo, The staff at the HomeTowne Studios by Red Roof Lake Charles - Sulphur and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Jasmine,Thank you for taking the time to write a review of your stay at the HomeTowne Studios Lake Charles - Sulphur. I am disappointed you had a less than satisfactory experience which prompt your 1/5 score. Please accept our apologies for the inconvenience caused by the issue you highlighted. To uphold our company's high standards, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all our guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Basil, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Lake Charles - Sulphur and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Linda Thank You for the review. I hope you have a wonderful stay.