4 indoor pools, outdoor pool, open 7 AM to 9 PM, lifeguards on site
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Reviews of Rikli Balance Hotel

4 out of 5
Rikli Balance Hotel
Cankarjeva 4, Bled

Reviews

9.0

Wonderful

Rating 10 - Excellent. 190 out of 319 reviews" "
Rating 8 - Good. 96 out of 319 reviews" "
Rating 6 - Okay. 23 out of 319 reviews" "
Rating 4 - Poor. 6 out of 319 reviews" "
Rating 2 - Terrible. 4 out of 319 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Morgan, Nantwich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a stunning location
Stayed 4 nights in Mar 2024
Response from Tomaž on Apr 17, 2024
Dear Morgan,Thank you for your review and for choosing Rikli Balance Hotel for your stay. We are delighted to hear that you appreciated our stunning location, which indeed offers a unique setting that blends well-being with the natural beauty of Lake Bled.We would love to learn more about what aspects of your stay left you feeling that there was room for improvement, as we are committed to achieving the highest standards of guest satisfaction. Your feedback is invaluable to us in our ongoing efforts to enhance our service and ensure that each guest has a truly exceptional experience.Thank you once again for your feedback. We hope to have the opportunity to welcome you back and deliver a five-star experience on your next visit to Lake Bled.Warm regards,Tomaž Jastrobnik, Guest Experience Manager, Sava Hoteli Bled

6/10 Okay

Anique

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Room and facilities were lovely but housekeeping was terrible. Hardly cleaned our rooms and left lots of things out, did not do a good job!
Stayed 2 nights in Mar 2024
Response from Tomaž Jastrobnik on Apr 2, 2024
Dear Anique, thank you for sharing your feedback with us. We are delighted that you enjoyed our lovely rooms and facilities. Please accept our sincere apologies for the inconvenience you experienced with the housekeeping service. Rest assured that your comments will be shared with the housekeeping team for improvement. We strive to provide impeccable service, and we appreciate your valuable input. Tomaž Jastrobnik, Guest Experience Manager, Sava Hoteli Bled

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel great spa
Stayed 3 nights in Jan 2024
Response from Tomaž Jastrobnik, Guest Experience Manager at Sava on Feb 2, 2024
Dear Susan,Thank you for your wonderful review on Expedia. We are thrilled to hear that you found our hotel beautiful and our spa facilities to your liking. It's always our aim to provide a great experience for our guests, and we're glad we could do so for you.We appreciate you choosing Sava Hoteli Bled for your stay and hope to welcome you back soon for another enjoyable visit.Warm regards,Tomaž Jastrobnik, Guest Experience Manager at Sava Hoteli Bled

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Tomaž Jastrobnik, Guest Experience Manager at Sava on Feb 2, 2024
Dear Robert,Thank you for taking the time to leave a rating on Hotels.com. We're glad to see that you enjoyed your stay with us, giving an 8 out of 10 rating. Your feedback is important to us as it helps us understand what we're doing right and where we can improve.If there are any specific aspects of your stay that you particularly enjoyed or areas where you think we could do better, we would love to hear from you. Your insights are valuable in guiding our efforts to provide the best possible experience for all our guests.We hope to have the opportunity to welcome you back to Sava Hoteli Bled in the near future for an even more satisfying stay.Best regards,Tomaž Jastrobnik, Guest Experience Manager at Sava Hoteli Bled

10/10 Excellent

grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a corner room which has super big balcony facing lake Bled. The view is incredible. Staff is very nice, parking is on-site. Wonderful breakfast too.
Stayed 1 night in Sep 2023

10/10 Excellent

lenny, san francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel..great pool..good breakfast...walk anywhere..
Stayed 2 nights in Sep 2023

8/10 Good

Nevenka

Stayed 1 night in Aug 2023

10/10 Excellent

Clare

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lovely stay here with 2 kids (4 & 6). Staff were lovely, breakfast extensive and delicious. Kids loved the pool and spent hours on the slide, though it exits to deep water so needed supervision. It was a 3 minute walk to the lake which is just beautiful. They were even helpful a few days after we had checked out to go to another area with storing luggage while we used the pool on our final day. Would happily recommend.
Stayed 3 nights in Aug 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with amazing view of the lake and castle/island. When you walk in there's a lovely smell to greet you with kind and friendly staff. The rooms were spacious and well accommodated. Loved the pool and spa facilities as well.
Stayed 2 nights in Aug 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our lake view room ( do it, splurge) and I never tired of watching the colours change on the lake or when clouds rolled in. Thr buffet breakfast was immense and should satisfy all. We enjoyed the pool facilities as well. It was a nice reprieve when the weather was a bit rainy!
Stayed 5 nights in Jul 2023

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel with lovely views and food!
A beautiful hotel with great food, service and comfort. Definitely recommend the lake view balcony rooms on the top floors, stunning views of the lake! The spa is huge and great for relaxation, it was empty most times we visited too! The half board option is recommended, the buffet food was excellent including rotisserie chicken, fillet steak, mussels, salmon and langoustines as well as unlimited ice cream and a lovely salad bar. I'll definitely be back!
Stayed 2 nights in Jul 2023

8/10 Good

Elise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place; service mixed
Hotel rooms, spa and location were fantastic. Service was mixed. Was told by front desk staff there was no food available in town (all groceries and restaurants were closed) when arrived at 21:20pm and was starving. Funny enough thankfully was able to buy a sandwich from their own bar so it was bizarre that a few steps away at the front desk was told nothing was available. I also noticed the next day all other restaurants in town are open until 10. The breakfast and buffet quality and selection overall was great. I also have a food allergy and they were extra careful and accommodating to point out what I could eat safely. For dinner, it’s a bit awkward. It is Buffett only and have to order drinks (even tap water) and pay separately- which is odd and a bit inconvenient. They should better explain how dinner works when you check in as that would have been helpful and aided our decisions.
Stayed 2 nights in Jul 2023

10/10 Excellent

Marina

Liked: Cleanliness, property conditions & facilities
Hotel is really nice , continently located for lake access. Rooms are nice and modern and breakfast buffet is excellent
Stayed 1 night in Jul 2023

10/10 Excellent

alice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous view .
Stayed 2 nights in Jun 2023

8/10 Good

yuen ling

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
1. Air conditioner, it was not cool enough even it was mid May. The room temperature was set 23 degrees that was a bit high for sleeping and daytime. 2. The shower pressure is weak for avoid making the bathroom floor wet due to having no shower door installed.
Stayed 1 night in May 2023

2/10 Terrible

Maria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
If you like a hotel mainly for tour groups and mediocre food, the Sava Hotel-run Rikli Balance hotel is for you. It advertises itself as being green and sustainable. The infrastructure does as with furnishings and recycling. But the food doesn't live up to the 2022 green award that it is supposed to have received. Instant coffee pockets in rooms, canned fruit cocktail salad, and overcooked, boiled veges showing up in buffets. Sava Hotel management can certainly do better than this if it wants to keep its reputation and live up to the spirit of Rikli. That's the challenge to their creativity.

4/10 Poor

Abdulla

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Modern renovations - but with a 1-star soul.
Despite tasteful and modern renovations the hotel tries so hard to be a 1-star property. The decent hard product is so poorly let down by terrible service. All aspects of the soft product seem to be defined by stinginess. I have never encountered such unhappy reception staff worldwide - a poor reflection of otherwise wonderful Slovenian hospitality encountered everywhere else in the country. Reception staff are bothered by mere existence of guests - whether at check-in, asking for recommendations, or asking about hotel facilities. The only "smile" (at best a smirk) was seen when checking out. Expect one-word replies to any queries- getting any further information would be like pulling teeth. When asking receptionist about bike-rental facilities at the hotel, was sharply told that bike rental was only available to hotel guests despite clearly being a hotel guest myself. Made the terrible mistake of forgetting my keycard in the room one day. When asking for a replacement card, was scolded loudly "Why, where is your key?!" After establishing that the key was just left behind in the room and not lost, receptionist finally and begrudgingly cut a new keycard. Bathroom only stocks 3-in-1 hand/body/hair liquid soap. Finally, despite unseasonably warm weather in Bled, aircon was completely shut off with no possibility of turning on, and when inquiring about this was sarcastically told "if you feel hot just go out". Hardly the 4* Sup property the hotel claims to be.
Stayed 2 nights in May 2023

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in this hotel. The lake view from our view was amazing and very impressive. The spa was a lovely experience and we enjoyed the indoor/outdoor pool option. Some small things would have made our experience better including the room clean. Some things were missing like a glass not being replaced etc but other than that it was a wonderful stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Would def love to stay here again - great location, couldn’t fault the hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was open and clean. Great view of the lake, castle and church. Toilet lights up at night. Great location. Great breakfast buffet
Stayed 2 nights in Oct 2022

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Fabulous clean hotel, great food, great service and super helpful staff. Great views in a great location only 5 mins walk from the lake. The pool and wellness centre were amazing and recommended the massages after all the walking !
Stayed 4 nights in Oct 2022

10/10 Excellent

Mate, Split

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. One minor thing would be is which I think breakfast should be improved.
Stayed 2 nights in Oct 2022

10/10 Excellent

Seonag

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very eco friendly hotel. Great staff, comfortable beds
Stayed 1 night in Sep 2022

10/10 Excellent

Debra, Jensen Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a beautiful view!
Stayed 2 nights in Sep 2022

10/10 Excellent

Rosemary

Stayed 1 night in Aug 2022

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the lake. Modern and clean refurbishment. Excellent pool complex. Friendly and helpful staff.
Stayed 7 nights in Aug 2022

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Brilliant stay and wonderful facilities at the hotel.
Stayed 2 nights in Aug 2022

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location. Hotel had everything you needed but was a bit soulless
Stayed 3 nights in Jul 2022

10/10 Excellent

Chirayath, Purley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A high quality hotel with a view of the lake. Great pool and spa facilities as well.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely. Clean and tidy. We had a suit and the view was stunning. The staff were nice but as an English person staying there thought that they were a bit blunt and that we were bothering them when we asked something. Just down from the hotel is a little plaza shopping place they have the best place to eat if you have kids called Tropical lounge bar. Could not thank the staff enough they made us feel very welcome and the food was lovely. We ate here most nights.
Stayed 7 nights in Jul 2022

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view from our room, the pool area was incredible and location was perfect. Highly recommend and would book again
Stayed 2 nights in Jul 2022

6/10 Okay

Sara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We had an issue with the cleaning staff as we were told they were new so the room was not cleaned properly nor the towels were changed for the whole two days stay until we complained and they managed it then. The access to the hotel is not directly on the walkway .. during the day it’s a lot of stairs to get there .. and during the night the doors are closed and you have to go around to the back street to get to the front door.
Stayed 3 nights in Jul 2022

10/10 Excellent

Richard

Stayed 1 night in Jul 2022

10/10 Excellent

Kelly, CALGARY

Stayed 1 night in Jun 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

8/10 Good

daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, 5 minutes walk from Union bus stop. Fantastic indoor pool complex for all ages. Dining room had a slight cafeteria feel. Nice and helpful staff
Stayed 4 nights in May 2022

10/10 Excellent

Judit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel at a super location, providing a unique wellness experience and nice selection of food. Very clean and öko friendly. A stunning sauna world, for additional fee. The Staff is very helpful and kind.
Stayed 3 nights in May 2022

10/10 Excellent

Sharon

Stayed 1 night in May 2022

10/10 Excellent

Timothy, Sunnyvale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the lake, fantastic breakfast and a fun swimming pool!
Stayed 3 nights in May 2022

8/10 Good

Kristina

Liked: Staff & service, property conditions & facilities, room comfort
Better for families vs. of adults without children
The location of the hotel is great and the room was very nice. The pool however is very much geared towards children and families visiting for the day as guests. We felt like we were in a loud water park instead of being a wellness destination. Unfortunately, there were no adult areas and the hot tubs were filled with babies and young children so not conducive to relaxation. I would recommend this property to families with children and advise others to look elsewhere.
Stayed 1 night in May 2022

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities, room comfort
Bad attitude for such a pretty view
Such a beautiful hotel and location, stunning views from the room I was staying in. Just a pity that for a hotel at that price there is no one to help with your luggage (whereas all my other accommodations there were), reception staff not even a smile and the person serving in the lobby were so dismissive towards me when I asked about the Bled Cake that I eventually left to go and eat it somewhere else (at a fifth of the price) as he just ignored me. Also, other accommodations provide free parking yet at this hotel with an ample parking lot your still have to pay on top of everything 10 euro per day for a parking? So the view made up for this, however, I prefer the more humble friendlier places with staff who are helpful.
Stayed 1 night in May 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury with fantastic lake view
Had a fantastic premier suite overlooking lake. Bed really comfortable. Loads of space to spread out. Great value buffet evening meal only 15 euro. Great choice at breakfast and dinner. Reception staff very helpful. Great location just a short walk from centre of Bled.
Stayed 5 nights in Apr 2022

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would definitely return
We really enjoyed our stay here over the Xmas period. The hotel is spotless & modern yet cosy. We paid extra for a lake view which was worth it, stunning view. The shower was amazing, hairdryer fantastic (often they aren't), towels were changed daily. Plenty of storage etc. Our only issue is that the fridge wasn't cold, as we were there in winter, we stored our drink on the balcony but this would have been an issue in Summer. We loved it here & would come back. The staff were very helpful, Thomaz especially helped us book the winter shuttle for a day trip to Pokljuka. Lots of covid measures in place so we felt very safe. The spa was wonderful although not included & an additional €11 each (no swimming costumes allowed either!) The pool is included & was a nice activity. Location of hotel is great, just off the lake with great views due to its elevated position. Breakfast was great, loads of choice.
Stayed 5 nights in Dec 2021

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time we have stayed here and the hotel is fabulous. Some staff not as friendly as others, but if you look past that this hotel rates highly. Great location great hotel.
Stayed 1 night in Dec 2021

8/10 Good

Chia-Shyh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

6/10 Okay

Pui Yee

Travelled with family
Liked: Staff & service
Stayed 2 nights in Sep 2021