We booked through Expedia and it was not conveyed to the hotel that we were coming with dogs. Rather than it being a problem, the receptionist said "we didn't know you had three dogs and will give you a larger room". Now that is service!
We booked last minute....no problem. We arrived to a great looking place with awesome amenities...very cool. And we stayed in a killer comfortable suite with everything included...awesome. My little girls got to see their first snow fall...Surprise!