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It was really nice being able to get off the train with heavy bags and make it to the hotel in under 5 minutes walking. Easy walk to all of the sites. Staff was very friendly and the breakfast was very good. My only two complaints would be that the breakfast ends too early in my opinion. Also the pillows on the bed were pretty useless. Overall a great stay though
Carroll
Stayed 2 nights in Oct 2023
Response from La réception/ Narjis on Oct 16, 2023
Bonjour,Merci d'avoir pris le temps de nous laisser un commentaire.Nous prenons en compte votre remarque.
Bonjour Geoffrey. Merci beaucoup pour cette magnifique note. Au plaisir de vous revoir prochainement au Campanile Annecy Centre Gare.
6/10 Okay
steven
Sep 19, 2023
Disliked: Amenities
It was a practical room. Found out in the middle of my first shower, no soap or shampoo. Miserable. Breakfast was fine but nothing spectacular.
Run of the mill, barely 3 stars.
steven
Stayed 2 nights in Sep 2023
Response from La Direction on Sep 22, 2023
Dear Steven, Thank you for your feedback. We are sorry that our hôtel did not meet your expectations.
Jeremy is supersmartand very helpful during our stay.
Great hotel, great hospitality staff, great breakfast, easy parking and perfect location.
Room is very comfortable with AC, nice bedding, balcony and nice shower.
Lionita
Stayed 2 nights in Sep 2023
Response from La direction on Sep 22, 2023
Dear Lionita, Thank you for your beautiful comment. We are delighted that you appreciated our stay in our hôtel and we really hope to welcoming you again.
The reception staff were exceptionally friendly and knowledgeable. The location is a block from the train station. It is in close proximity of the local market and a wide variety of shopping and dining. They provided a nice choice of breakfast options.
Caterina
Stayed 2 nights in Sep 2023
Response from N on Sep 15, 2023
Dear,It gives us great pleasure to receive your compliments. Looking forward to seeing you again!Front desk.
Bonjour,Merci d'avoir pris le temps de nous laisser votre avis.A bientôt peut-être !La réception.
8/10 Good
Thomas
Jul 28, 2023
Thomas
Stayed 1 night in Jul 2023
Response from La Direction on Jul 31, 2023
Bonjour Thomas, Nous vous remercions d'avoir consacré un peu de votre temps pour laisser votre ressenti sur votre séjour au Campanile Annecy Centre Gare. Au plaisir de vous accueillir lors d'un prochain séjour,
10/10 Excellent
Judith
Jul 24, 2023
Judith
Stayed 3 nights in Jul 2023
Response from La direction on Jul 26, 2023
Dear Judith, Thanks a lot for your comment. We hope to seeing you again,
Perfect centre of town location, easy parking, beautiful area with very clean and great accommodation. The staff were very helpful and always cheerful and welcoming.
Sallyann
Stayed 2 nights in Jun 2023
Response from La Driection on Jun 26, 2023
Hi Sallyann, Thank you very much for your beautiful comment that we will share with the whole team of the Campanile Annecy Centre. We hope to welcoming you again,
8/10 Good
michel
Travelled with partner
Jun 23, 2023
Liked: Cleanliness, staff & service
Close ro train for those that come by it. They pay overnight parking at parking lot nearby. Good breakfast, rooms ok.
Pictures on the webpage may disappoint when one sees reality.
Guests that we crossed by during breakfast are those types that don’t necessarily say ‘excuse me”, “please” or care taking the whole plate of cheese for themselves, but that’s not the hotel fault…
michel
Stayed 1 night in Jun 2023
Response from La Direction on Jun 23, 2023
Dear Michel,Thank you for your feedback. We are happy that you appreciated your stay in our hôtel. We are sorry about the inconvenience caused during breakfast time. However we hope to welcoming you again for a next coming.
Very clean and comfortable hotel, with plenty of space in the rooms and very modern bathrooms with plenty of hot water. The desk staff couldn't have been friendlier! They were all wonderful and if you don't speak, their English is perfect too! The hotel is less then a 5 minute walk from the station and a 3 minute walk into town. You can get to the lake in less than 10 minutes. I will absolutely stay here again and highly recommend this hotel.
Christopher
Response from La Direction on Jun 15, 2023
Hi Christopher. What a beautiful feedback! We are delighted to read it and and we won't miss to share your beautiful comment with the whole team. We hope to seeing you again,
This hotel is closely located to Old Town which is fabulous for exploring. Staff extremely helpful and friendly. The breakfast available for purchase is worth the price..plentiful and many choices. Room was clean, comfortable and quiet. Hotel also very close to bus/train station. I would recommend this hotel.
Verified traveller
Stayed 6 nights in May 2023
Response from La Direction on Jun 15, 2023
Hello, Thank you very much for your nice comment. We are pleased that you appreciated our hôtel and location in the city centre. We hope to welcoming you again,
Very clean and spacious room. Lovely big, comfortable bed. Only downside was that we couldn't get the air con to work!
Louise
Stayed 2 nights in May 2023
Response from Anne GUICHARD, Directrice on Jun 1, 2023
Dear Madame, Thank you for your beautiful comment and appreciation. Regadring the air conditioner, please apology for the inconvenience caused. We hope to welcoming you again in the futur,
Friendly staff, great location (we always stay within walking distance of the train station) short walk to Old Town, and comfortable, quiet room. Would recommend.
Horace
Stayed 2 nights in May 2023
Response from Anne GUICHARD, Directrice on Jun 1, 2023
Hi Horace! Thank you very much for your beautiful feedback. It's a pleasure to have contributed to make your stay unforgattable! We hope to seeing you again,
Great hotel! Close to the Gare and to the Vieu Annecy. Would stay here again.
Carlos
Stayed 5 nights in Jan 2023
Response from La direction on Feb 15, 2023
Hi Carlos, Thank you very much for your beautiful feedback. We would love to seeing you again in the Campanile Annecy Centre Gare.
8/10 Good
MARTA
Jan 23, 2023
Liked: Cleanliness, staff & service
Service was excellent, cleaniness was also perfectt!! The room was good.
The only thing is that you have a very tiny variety of food for bk
MARTA
Stayed 2 nights in Jan 2023
Response from La Direction on Jan 23, 2023
Dear Marta! Thank you very much for your nice feedback. We are glad that you enjoyed your stay in our Establishment. I am surprised to see that the choice on our Breakfast was not enough for you because we have different type of pastries, deli, cheese, and yogurt, and we just added bacon and scrambled eggs. However, we hope to welcoming you again,
The photos are misleading: rooms are small, have shabby decor and smell. A bad odour is present in many of the corridors and in both the rooms we had. The staff tried to sort things out for us but there was not much they can do when all rooms appear to be in the same unfortunate state. The area is lovely but don’t book this hotel!
simone
Response from La Direction on Jan 20, 2023
Dear Simone. Thank you for your feedback on your experience at our establishment. We are sorry to see that your stay did not go as you wished. I do not understand why you did not mentioned at the hotel the bad smell you are talking about. I checked the last room you had and it did have any bad smell. And I am surprised that you did not mentioned you had booked 2 twin rooms and you asked at your arriving 1 double room with a king size bed, instead of a twin room, that we accept without any extra cost.
The location is absolutely fabulous. Close to the train station and the lake and the old town. Great restaurants around as well as shopping. Staff were terrific and welcoming. They went the extra mile always.
Wendy
Stayed 2 nights in Nov 2022
Response from Anne GUICHARD, Directrice on Nov 18, 2022
Hi Wendy, What a beautiful feedback ! Thank you very much and we will be very pleased to seeing you again at the Campanile Annecy Centre.
8/10 Good
Nigel
Nov 1, 2022
Nigel
Stayed 1 night in Oct 2022
8/10 Good
Agathe
Oct 24, 2022
Agathe
Stayed 3 nights in Oct 2022
Response from Anne GUICHARD, Directrice on Oct 26, 2022
Bonjour, Merci pour votre commentaire, au plaisir de vous revoir au Campanile Annecy Centre,
Response from Anne GUICHARD, Directrice on Oct 25, 2022
Hello, Thank you very much for your beautiful feedback that motivates the whole team of the Campanile Annecy Centre. To the pleasure to welcoming you again,
Response from Anne GUICHARD, Directrice on Oct 20, 2022
Hello, Thank you very much for your beautiful feedback. To the pleasure to welcoming you again,
6/10 Okay
Verified traveller
Oct 7, 2022
Liked: Staff & service
The receptionist were very friendly and the location good. The bath in our room was been fixed when we arrived and the breakfast includes mostly sweet unhealthy food (no eggs or vegetables), our room was noisy due to the bar on the street and over all there is no noise isolation between the hotel rooms. They offer a parking ticket for a 10 min walking distance parking lot, which is valid only for the night hours (1 euro per hour before and after).
Verified traveller
Stayed 2 nights in Oct 2022
Response from Anne GUICHARD, Directrice on Oct 9, 2022
Hello, Thank you for your feedback about your stay in the Campanile Annecy Centre. We are delighted that you appreciated our staff and our location in the city centre. As you have mentioned in your appreciation, we are located in the cnetre and even if we have double glazing, we still hear some noise from outside. About breakfast, in addition of sweets, we also have yogourt, fruit salad, or fresh fruit. We hope to welcoming you again and satisfy your stay better next time.
Response from Anne GUICHARD, directrice on Sep 15, 2022
Bonsoir, Merci pour votre commentaire qui nous motive dans notre travail. Nous espérons avoir le plaisir de vous revoir dans notre Etablissement.
6/10 Okay
Susan
Sep 11, 2022
Liked: Staff & service
Staff were very helpful room was small and basic, hotel was well situated for everything
Susan
Stayed 6 nights in Sep 2022
Response from Anne GUICHARD, directrice on Sep 15, 2022
Hello, Thank you for taking times to giving your appreciation about your stay in the Campanile Annecy. We hope to welcoming you again and improve what you expacted about our Establishement,
10/10 Excellent
Steven
Sep 6, 2022
Steven
Stayed 2 nights in Sep 2022
8/10 Good
Edward
Sep 5, 2022
Edward
Stayed 1 night in Sep 2022
Response from La direction on Sep 9, 2022
Bonjour, Merci pour votre commentaire qui nous motive dans notre travail. Au plaisir de vous revoir dans notre Etablissement,
Everything was perfect. The one thing that I would have liked was a fridge in the room. The weather was extremely hot and I could have done with cold drinks to hand.
Marina
Stayed 3 nights in Aug 2022
Response from Sébastien HOARAU, Directeur on Sep 5, 2022
Hi, Thank you very much for your beautiful feedback that motivates the whole team. For another stay, do not hesitate to ask receptionnist to put something in our fridge. Reception is opened 24h/24h. To the pleasure to welcoming you again,
10/10 Excellent
ido haim
Aug 29, 2022
ido haim
Stayed 2 nights in Aug 2022
Response from La Direction on Sep 1, 2022
Bonjour, Nous vous remercions d'avoir pris un peu de votre temps pour donner sur votre séjour. Nous sommes ravis de voir que vous avez apprécié notre Etablissement. et espérons vous revoir au Campanile.
Be careful about which room you are given. Despite booking a ‘next generation room’ of which there were numerous pictures on the website I found myself in a pokey attic room lined in wood with a skylight. Extremely depressing! On complaining however the receptionist couldn’t have been more helpful and switched me to a
very nice light filled room looking onto the street. I feel a bit guilty that it meant someone else was then given the hole.
The new room was comfortable and reasonably spacious with a nice bathroom. I have marked the hotel down on eco friendly as there was one small hook and no rails in the bathroom for what was supposedly a double room. Obviously, any towels were not going to be left for use the next day.
Hotel is very centrally located and great if you’re arriving by train.
Donald
Stayed 3 nights in Aug 2022
Response from Reception on Aug 15, 2022
Hello,
Thank you for your feedback. We have well noticed that you didn't like the first room made with wood as a chalet. WE are pleased to see that you appreciated the new room you switched with.
We hope to welcoming you again in the futur,
Kind regards,
Three check in lady was warm and friendly (Lucy? Lucie?). Great place steps from the train and good food. Would gladly stay again.
Alex
Stayed 2 nights in Jul 2022
Response from Sebastien HOARAU, Director on Aug 2, 2022
Hi, Thank you very much for your beautiful feedback that motivate the whole team of the Campanile.
It's nice to hear that you enjoyed the location and the food recommended.
To the pleasure to welcoming you again,
Hello,
Thank you very much for your beautiful feedback that motivates the whole team. We appreciate that you enjoyed your stay and the location of our Establishment.
To the pleasure to welcoming you again,
Hello,
Thank you for your beautiful feedback that motivates the whole team. We hope to welcoming you again in the futur.
8/10 Good
SANDRA
Jun 11, 2022
SANDRA
Stayed 3 nights in Jun 2022
Response from La direction on Jul 12, 2022
Bonjour,
Merci d'avoir consacré un peu de votre temps pour donner votre ressenti sur votre séjour. Au plaisir de vous revoir au Campanile Annecy Centre.
The double bed room we stayed was clean and good size, with light and clean en suite.
There are lots of shops, restaurants and coffee shops near the hotel. Only 10 minutes walk to the beautiful Lake Annecy.
The receptionists are very well spoken in English. We didn’t try the breakfast as there are lots of good coffee shops near by. I have to say the mattress on our bed was very comfortable. Overall we had a very good and resting stay in the hotel.
Maryam
Stayed 4 nights in Apr 2022
Response from Sébastien HOARAU, Directeur on May 15, 2022
Hi, Thank you very much for your kind feedback. It's a pleasure to read your compliments that we will share with entire Team of the Campanile! We are happy to see that you enjoyed your stay in our Hotel and hope to welcoming you again in the future