Extérieur

White Exclusive Suite & Villas – Avis

5 out of 5
White Exclusive Suite & Villas
Rua Rocha Quebrada, 10, Lagoa

Avis

9,8

Exceptionnel

Note de 10 – Excellent, d’après 93 avis sur 105." "
Note de 8 – Bien, d’après 8 avis sur 105." "
Note de 6 – Acceptable, d’après 3 avis sur 105." "
Note de 4 – Médiocre, d’après 1 avis sur 105." "
Note de 2 – Terrible, d’après 0 avis sur 105." "

10/10

Propreté

9,8/10

Service et personnel

9,6/10

Commodités

9,8/10

État et installations de l’hébergement

9,6/10

Écoresponsabilité

Avis

6/10 – Acceptable

Yi

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Le prix fort non justifié, service limite.
Bon emplacement, mais pas assez de prestation pour un hôtel de luxe. Peu d'intimité...la suite unique 3 est à éviter, la cuisine juste à côté, l'odeur de cuisine en permanence, et les autres clients de hôtel passent leur journées devant notre chambre.
Séjour de 4 nuits en août 2021

8/10 – Bien

FRANCOIS

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un belle adresse
Tout était super, je donnerais juste 2 bémols 1. forte odeur d'humidité en chambre 2. parfois manque de personnel (service boissons et petit-déj)
Séjour de 4 nuits en juillet 2018
João Almeida- Guest Relations Manager a répondu le 26 août 2018
Bonjour Merci beaucoup pour votre message. Nous reconnaissons que nous avons parfois une odeur d’humidité dans cette pièce et que celle-ci sera résolue très prochainement. Nous nous excusons pour cette gêne. En ce qui concerne le manque de personnes dans le service, c'était aussi un problème identifié et déjà résolu. L'un de nos collègues a quitté notre équipe de manière inattendue et nous n'avons pas pu résoudre ce problème aussi rapidement que nous le souhaitions. Nous espérons que dans l'ensemble nous avons passé un excellent séjour et reviendrons un jour pour visiter l'hôtel. Encore une fois merci beaucoup et à bientôt!

10/10 – Excellent

Laulo, Lyon

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un très bel endroit face à l’Athlantique Un petit déjeuner exceptionnel avec vue sur les dauphins Le personnel est aux petits soins Piscine à débordement sur l’ocean
Séjour de 8 nuits en mai 2018
João Almeida- Guest Relations Manager a répondu le 17 mai 2018
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfation is ours also. Thank you very much and we hope to one day see you again as our guests.

10/10 – Excellent

Hélène, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect
Cet hôtel est absolument fantastique. Il est très beau et simple à la fois. La vue est extraordinaire (vue directe sur l'océan) et la piscine chauffée est magnifique. Les chambre sont confortables, très épurées, zen. Le personnel est très attentif au confort de chacun.
Séjour de 7 nuits en juillet 2017
S.Correia a répondu le 7 août 2017
Madame Hélène Merci d'avoir choisi le White Exclusive Suites & Villas. Ce fut un plaisir de vous accueillir.

8/10 – Bien

Ami

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff and the hotel were great. However being an adult only property, we were woken up by a baby and had to have breakfast with a family was not the quiet morning I was looking forward to. The staff explained its because the sister property was closed. This felt like their upgrade was my downgrade for what I paid for.
Séjour de 4 nuits en février 2024
Nuno Oliveira - Sales & Marketing Manager a répondu le 11 mars 2024
Dear M. Ami,We hope this message finds you well!Thank you for taking the time to share your feedback regarding your recent stay at our WHITE. We genuinely appreciate your input as it helps us improve and provide a better experience for all our guests.Firstly, please accept our sincere apologies for any inconvenience or discomfort you may have experienced during your stay. We understand that our adults-only policy is a crucial aspect of our guests' expectations and we deeply regret any deviation from that standard.Upon receiving your feedback, unfortunately, there was one booking that had to be moved from our sister property, and we sincerely apologize for this lapse in our usual standards. Once again, we apologize for any inconvenience you experienced and appreciate your understanding.Kind regards,

10/10 – Excellent

Denise

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A delightful hotel with wonderful staff, rooms, food, and incredible views. The magical sounds of the ocean crashing into the shore were the perfect lullaby. Sao Miguel is amazing and the people of the island are lovely. We came tired but left relaxed and energized. The entire staff at White Hotel was super friendly, welcoming, and made our stay memorable. Cannot recommend this hotel enough!
Séjour de 8 nuits en février 2024
Nuno Oliveira - Sales & Marketing Manager a répondu le 26 févr. 2024
Dear M. Denise,We hope this message finds you well!We thank you for your preference in choosing WHITE for your stay in São Miguel, as we are delighted to hear that you had a positive experience with us.We look forward welcoming you again soon.Kind regards.

10/10 – Excellent

Debra

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent service. Delicious breakfast. Beautiful view.
Séjour de 1 nuit en février 2024
Nuno Oliveira - Sales & Marketing Manager a répondu le 26 févr. 2024
Dear M. Debra,We hope this message finds you well!We thank you for your preference in choosing WHITE for your stay in São Miguel, as we are delighted to hear that you had a positive experience with us.We look forward welcoming you again soon.Kind regards.

10/10 – Excellent

Marcus

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
From start to finish we loved our stay at the White Exclusive Villas. Sara welcomed us excellently, we felt immediately relaxed yet amongst nature. The breakfast was outstanding, we also had an evening meal there and we loved the food. When we come back to the Azores, we will stay here.
Nuno Oliveira - Sales & Marketing Manager a répondu le 26 févr. 2024
Dear M. Marcus,We hope this message finds you well!We thank you for your preference in choosing WHITE for your stay in São Miguel, as we are delighted to hear that you had a positive experience with us.We look forward welcoming you again soon.Kind regards.

6/10 – Acceptable

Ina

Points forts : Propreté, service et personnel
Séjour de 4 nuits en janvier 2024
Nuno Oliveira a répondu le 30 janv. 2024
Dear M. Ina,We hope this message finds you well and that you had an amazing time at São Miguel island. We regret that we were not able to provide you with the quality of service you expected during your stay. We strive for flawless service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. Your feedback will help us to continue improving our training processes, and we hope you will return to stay with us to experience the results of our upcoming renovation and service improvements.Kind regards,

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A place that lives up to its positive reviews!
I stayed here for a solo trip, and I was extremely pleased. The hotel rooms have been recently renovated and are spacious and aesthetically pleasing. My hotel room was cleaned thoroughly everyday. My room (including most - if not all) opened out onto the deck overlooking the sea. Breakfast was included with a nice selection. Staff were friendly and super helpful every step of the way. Some nice additional touches include: 1) A cell phone was provided with my room to use during my visit. Daily suggested trip itineraries were texted to the phone. 2) Grey towels were provided for use at the hot springs. 3) Breakfast was packed for my early morning flight. I definitely recommend staying here! The capital is only a 15 min taxi ride away.
Séjour de 6 nuits en décembre 2023
Nuno Oliveira a répondu le 9 janv. 2024
Dear guest, We hope this message finds you well! All the Team is pleased to read your words and suggestions, as the comments of our guests allow us to continuously improve the service fulfilling your expectations and therefore, your experience. We are delighted to read you’ve had a positive experience with us.On behalf of the whole Team thank you once again for your time and preference. We truly hope to welcome you back at São Miguel in the near future.Kind regards,

10/10 – Excellent

Matthew

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Absolutely beautiful property. Amazing customer service. They cater to your every need. I have never felt more relaxed. We will definitely be back.
Séjour de 5 nuits en novembre 2023
Andre Branco a répondu le 20 nov. 2023
Dear Mr. Matthew,I trust this message finds you in good health.Our dedicated team puts in tremendous effort daily to ensure that our guests have remarkable stays. We are delighted to learn that your overall experience was satisfactory. Your positive feedback is greatly appreciated, and we will continually strive to improve our service.On behalf of the entire team, I extend our sincere thanks for your time and for choosing us.We genuinely hope to have the pleasure of welcoming you back to São Miguel in the near future.Kind regards,André BrancoSales Executive

10/10 – Excellent

Jennifer

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful
What a fabulous experience! Staff, accommodations, restaurant - all excellent. Hope to go back someday…
Séjour de 3 nuits en octobre 2023
Leonor Manaças | Reservations Coordinator a répondu le 26 oct. 2023
Dear Mrs. Jennifer,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Excellent

Matthew

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
One of the best hotels I have ever stayed at! Staff is amazing.
Séjour de 7 nuits en octobre 2023
Leonor Manaças | Reservations Coordinator a répondu le 26 oct. 2023
Dear Mr. Matthew,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Excellent

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023
Leonor Manaças | Reservations Coordinator a répondu le 19 oct. 2023
Dear Mr. Richard,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

8/10 – Bien

Leila, RICHMOND HILL

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
The view of the property was breathtaking . Staff were very friendly . Quality of breakfast was good but very careful with the serving portions. We were staying at junior suite , room was very small and very inconvenient, the side tables were a block , no drawer . Bathroom too tight , generally I didn’t like the design of the room ,
Séjour de 2 nuits en septembre 2023
Leonor Manaças | Reservations Coordinator a répondu le 19 oct. 2023
Dear Mrs. Leila,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Excellent

Sonya

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Serene retreat in beautiful setting
Amazing experience. From the unbelievable setting, to the gorgeous property and incredible food, it was the stay of a lifetime. Lovely staff and serene setting made for the perfect retreat to come back to after a busy day of sightseeing. Loved all of the extra touches like the welcome tea and evening sleeping rituals.
Welcome tea
Evening tea
Vegetable Wellington
Shrimp and squid hotdog
Séjour de 2 nuits en septembre 2023
Leonor Manaças | Reservations Coordinator a répondu le 4 oct. 2023
Dear Mrs. Sonya,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Dear Mrs. Sonya,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Excellent

Sibel

Séjour de 2 nuits en septembre 2023
Leonor Manaças | Reservations Coordinator a répondu le 19 oct. 2023
Dear Sibel,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Excellent

Lesley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
What a place! One of my favourite hotels I have ever stayed at! The staff were amazing. Food was delicious. Will be back again!!
Séjour de 2 nuits en septembre 2023
Leonor Manaças Reservations Coordinator a répondu le 28 sept. 2023
Dear Mrs. Lesley,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.I remain at your entire disposal to any additional question.Best regards,Leonor Manaças Reservations Coordinator

10/10 – Excellent

Amy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a wonderful time at White. It was a perfect place to relax by the pool while looking at and listening to the ocean. The staff were very attentive. The food was delicious and the massages were excellent. I highly recommend
Séjour de 2 nuits en août 2023
Nuno Oliveira - Sales & Marketing Manager a répondu le 14 sept. 2023
Dear M. Amy,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.Kind regards,

6/10 – Acceptable

Natale

Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Nice view but expensive.
Séjour de 3 nuits en août 2023
Nuno Oliveira - Sales & Marketing Manager a répondu le 14 sept. 2023
Dear M. Amy,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, We are delighted to read you’ve had a positive experience with us and we have taken note of the improvement points shared. Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.Kind regards,

10/10 – Excellent

Toni

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 8 nuits en juillet 2023
André Branco a répondu le 9 août 2023
Dear Toni,Thank you for sharing your experience at Santa Bárbara Eco-Beach Resort. We're thrilled to hear that you enjoyed your stay! We hope to welcome you back soon!

10/10 – Excellent

Neldinne, Rancho Cucamonga

Séjour de 1 nuit en avril 2023
Leonor Manaças | Reservations Coordinator a répondu le 20 juill. 2023
Dear Neldinne,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.I remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Excellent

Sylvia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 8 nuits en février 2023
Leonor Manaças | Reservations Coordinator a répondu le 20 juill. 2023
Dear Sylvia,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Excellent

Daniel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Spectacular Stay!
What a beautiful stay in a magical place. Sandra at the front desk was so warm, welcoming and friendly. She helped us book last minute couples massage which was out of this world on their sea-view platform. Breakfast was spectacular and the rooms were beautiful and large.
Séjour de 1 nuit en février 2023
Leonor Manaças | Reservations Coordinator a répondu le 20 juill. 2023
Dear Daniel,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Excellent

Jaime

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful accommodations. Friendly staff. Fantastic food and service.
Séjour de 3 nuits en février 2023
Leonor Manaças | Reservations Coordinator a répondu le 20 juill. 2023
Dear Jaime,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Excellent

Shelby

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
If you’re looking for somewhere to stay in Sao Miguel, stop looking and book this property. I cannot say enough good things about it. From the first moment we got there, the customer service is unmatched. The food was delicious, breakfast is included and was our favorite part of the day. Room was clean, comfortable, and included everything we could possibly need. Staff was extremely friendly and helped us plan where we should go during the day. We stayed a week and it was hard to leave this beautiful property! We went in the winter (January), so the weather wasn’t ideal but they have space heaters on the patios/heat the pool etc to make it more comfortable. We will be back!
Leonor Manaças | Reservations Coordinator a répondu le 20 juill. 2023
Dear Shelby,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Excellent

Rebecca

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff at White went above and beyond - they were always incredibly helpful and friendly. The food was delicious! I can't wait to go back.
Leonor Manaças | Reservations Coordinator a répondu le 20 juill. 2023
Dear Rebecca,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Excellent

Ragan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en octobre 2022

10/10 – Excellent

Franciscus

Séjour de 3 nuits en septembre 2022

10/10 – Excellent

Maria

Séjour de 1 nuit en septembre 2022
Nuno Oliveira - Sales & Marketing Manager a répondu le 6 nov. 2023
Dear M. Maria,We hope this message finds you well!All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.We are delighted to read you’ve had a positive experience with us.On behalf of the whole Team thank you once again for your time and preference.We truly hope to welcome you back at São Miguel in the near futureKind regards,

10/10 – Excellent

Maria

Séjour de 1 nuit en septembre 2022

10/10 – Excellent

Joselle, Brampton

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property is truly one of a kind. Stayed 8 nights and it wasn’t enough. There are only 10 rooms so felt quite exclusive. We stayed in the villa and it’s definitely our top 3 resort stays and we travelled a lot. The ambiance of the place should be 10 stars. The great service started before we arrived. The manager João and receptionist Heloise were exemplary and made sure we had the welcome we desired. We were always happy to see Heloise beautiful and welcoming smile. Joao was always around checking in to ensure you were having a memorable stay. Marlene, Flavia, Andre were servers who helped in making our stay memorable. You get my point. The staff is amazing. There is a lovely lady at front desk wears glasses (can’t recall her name) loved her as well. This hotel is wasaaaaaaay more exclusive, ideal and beautifully appointed that you can imagine. The photos do not do it justice. You will not be disappointed.
Séjour de 8 nuits en septembre 2022

10/10 – Excellent

Stephanie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stayed here for 2 days at the end of our trip and it was fantastic. Very relaxing, excellent service and excellent food. We would definitely return.
Séjour de 3 nuits en août 2022

10/10 – Excellent

Colleen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms and grounds are beautiful and relaxing. The pool and the view are gorgeous. The staff was over-the-top gracious. Loved it here.
Séjour de 1 nuit en juillet 2022

10/10 – Excellent

Stephanie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing! Beautiful views. Much more beautiful in person. Top quality service. Delicious food! Will definitely be back.
Séjour de 2 nuits en juillet 2022

10/10 – Excellent

Lee

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was wonderful all around. The staff ( Joao, Sandra, Flavia) were so accommodating and friendly. Rooms were spotless and well kept. Highly recommend ❤️
Séjour de 8 nuits en mai 2022
João Almeida- Guest Relations a répondu le 11 juin 2022
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Excellent

Søren Høgsberg

Séjour de 6 nuits en mai 2022
João Almeida- Guest Relations a répondu le 4 juin 2022
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great customer service and location
Excellent stay. The staff is wonderful, the food is delicious and the rooms are comfortable and clean. The view cannot be beat. Impeccable customer service.
Séjour de 6 nuits en décembre 2021
João Almeida- Guest Relations a répondu le 20 déc. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing stay, the most beautiful views, the yummiest breakfast, and the kindest customer service. Loved everything about this stay!! Will definitely return! Worth the money :)
Séjour de 2 nuits en novembre 2021
João Almeida- Guest Relations a répondu le 29 nov. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

8/10 – Bien

Aaron

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
White was a great place to end our honeymoon. A relaxing view and sunset each night was the highlight of the trip.
Séjour de 2 nuits en octobre 2021
João Almeida- Guest Relations a répondu le 29 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Excellent

Claudia

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Simply the best.
Séjour de 3 nuits en octobre 2021
João Almeida- Guest Relations a répondu le 29 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Excellent

Meiling

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
What a fantastic view from our room! We loved our stay and everyone was so friendly and helpful. I only wish we had better weather to enjoy all the amenities. We would stay again!
Séjour de 3 nuits en octobre 2021
João Almeida- Guest Relations a répondu le 20 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Excellent

Jessica

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful views, helpful staff, amazing place
Stayed here for six days for our honeymoon and absolutely loved the island and the hotel. The staff were all friendly and extremely helpful with suggestions for things to do and restaurants. Our room (ocean suite) was lovely and so comfortable. We ate dinner at the hotel restaurant once and highly recommend it. Overall, it was an amazing stay!
Séjour de 6 nuits en octobre 2021
João Almeida- Gest Relations a répondu le 20 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you v and we hope to one day see you again as our guests.

10/10 – Excellent

wayne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Relaxing place to be! Staff was amazing!
Séjour de 2 nuits en septembre 2021
João Almeida- Guest Relations a répondu le 6 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you very much and we hope to one day see you again as our guests.

10/10 – Excellent

Steve

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Outstanding in every respect
Restaurant is amazing - fabulous flavours. Staff super friendly. Infinity pool, and fire pit superb. Best hotel experience in many, many years. Thank you to all the staff at White
Séjour de 3 nuits en juillet 2021
João Almeida- Guest Relations a répondu le 29 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing view! Quite. The stuff went above and beyond to meet our food restrictions.
Séjour de 1 nuit en juillet 2021
João Almeida- Guest Relations a répondu le 29 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

8/10 – Bien

Petra

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great views
Great hotel with superb views on the ocean. The service was excellent with the staff very helpful with regards to all of our requests. Dinner in the hotel was also very good.
Séjour de 4 nuits en juin 2021
João Almeida- Guest Relations a répondu le 29 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Excellent

Megan

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Just stay here!
Amazing hotel, well located in Sao Miguel Island. Close to Ponta Delgada and only a short drive from other tourist destinations throughout the island. Staff was helpful, food was incredible. The view, amazing. Brand new hotel. We loved falling asleep to the white noise of the ocean crashing on the rocks. What a lovely hotel!
Séjour de 3 nuits en mars 2021
Joâo Almeida- Guest Relations a répondu le 29 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Excellent

Voyageur vérifié

Séjour de 7 nuits en octobre 2020
João Almeida- Guest Relations Manager a répondu le 28 oct. 2020
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you very much and we hope to one day see you again as our guests

10/10 – Excellent

Voyageur vérifié

Séjour de 2 nuits en décembre 2019
João Almeida- Guest Relations Manager a répondu le 6 janv. 2020
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you very much and we hope to one day see you again as our guests