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Reviews of Days Inn by Wyndham Lafayette/University

2 out of 5
Days Inn by Wyndham Lafayette/University
1620 N University Ave, Lafayette, LA

Reviews

4.6
Rating 10 - Excellent. 46 out of 553 reviews" "
Rating 8 - Good. 64 out of 553 reviews" "
Rating 6 - Okay. 112 out of 553 reviews" "
Rating 4 - Poor. 103 out of 553 reviews" "
Rating 2 - Terrible. 228 out of 553 reviews" "

4.8/10

Cleanliness

5.6/10

Staff & service

3.4/10

Amenities

4.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

William

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD experience.
We arrived and there was a construction fence around it. The office was closed with 2 phone numbers on the door to call for service. Called both numbers numerous times, with no answer. All the rooms were gutted and the furniture was outside. Looked like they are in the middle of renovating (hopefully, because the place looked rather run down and shady.) We had to waste at least 2 hours going to numerous hotels to find a room because there was a state volleyball tournament, and other events, going on in town over the weekend. I will never use Hotels.com to book reservations for a hotel again. It was not a good situation
Stayed 2 nights in Nov 2021

2/10 Terrible

Marilyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Defunct non operable hotel. Closed.
The hotel no longer in service. Drove up and only shape of sign on post, no sign. Building was torn apart and bed frames out in parking area as well as parking lot with large storage cargo containers. No sign of life and just a big deserted hotel. Possibly beginning a huge renovation project? I called hotels.com but they will need to contact Wyndham to refund my money since not a refundable reservation. Hoping a non existing hotel will be an exception for a refund.
Stayed 1 night in Jun 2021

4/10 Poor

Tre

Disliked: Cleanliness, staff & service
Never again couldn't get in touch with the front desk to check in
Stayed 1 night in Oct 2020

2/10 Terrible

Paul

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
dont stay here
I don’t smoke and wanted a non smoking room, room smelled like an ashtray. Paint peeling from the walls, no baseboard trim. Furniture broken. Vanity dilapidated. Would highly recommend you find another place to stay. Poor example for a hotel.
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Needs repairs
This establishment is in severe disrepair. There was literally a piece of roof hanging in front of our door. I realize this is from the recent storms, but I at least would not rent these particular rooms. The carpets turned our feet black. The peep hole was missing and there was a piece of tissue shoved in it. The tub was full off hair. The door lock was broken. The pool was black. Despite all of that, the staff was super nice. She did promise that next time we come back it would be better.
Piece off roof hanging.
View from our room
Peep hole
Broken lock
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dated, missing clothes rack, stained carpets and sheets. Needs lots of TLC
Stayed 1 night in Oct 2020

2/10 Terrible

Vincent, Baton Rouge, La

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a dump, Sheetrock falling down, Receptacle hanging out, hand prints on wall, rest room door falling off hinges, to many other things to list
Stayed 2 nights in Oct 2020

2/10 Terrible

Christina

Disliked: Staff & service
Stayed 2 nights in Oct 2020

2/10 Terrible

LawProfFranks, Baker, Louisiana

Travelled with family, Travelled with pets
We reserved the room to avoid the expected flood in Baker, Louisiana. We guaranteed payment. Only after we paid were we told our reservation would be wiped out without refund if w`e didn't get their approval for a late arrival. We tried calling. The hotel didn't answer their phone for well over an hour. I called Expedia and they too were unable to contact the hotel. I told Expedia to cancel the reservation and get my money back. They said they would get back to me in 24 hours. We stayed at a different hotel. I want my money back or I will complain to my credit card issuer and/or file a small claims lawsuit. A court will take a dim view of their renting one room to two customers and collecting from both. I expect my money back.
Stayed 1 night in Oct 2020

2/10 Terrible

Kenneth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room in terrible shape no hot water
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Crappy, the room was dirty, the bathroom was dirty
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Oct 2020

2/10 Terrible

Wallace

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel ever.
Stayed 1 night in Oct 2020

2/10 Terrible

Karen, MS

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Key did not work in the door. My tech was told by staff to just let security know when needed in and out, toilet didn’t work. ROACHES all over the bed and room. I do have pictures. Have tried calling since last night and no one will answer the phone for myself nor Expedia. Do NOT stay here!!!
Stayed 1 night in Oct 2020

2/10 Terrible

Gladys

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bait and Switch DO NOT BOOK HERE OR THROUGH HOTELS
did not stay this hotel is under construction/ Renovation and it is a bait and switch do not reserve or book when you go to check in room are dirty exposed old furniture not clean and no refund policy once you get there the owner stated they were getting new furniture and have been saying this since 2019 on a previous review I just seen …...bait and switch is all I can say this place needs to be condemned and hotels.com was no help the hotel phone doesn't even work >>>>> they should not be allowed to rent rooms to people under these conditions and hotel.com should do better customer service
Stayed 1 night in Oct 2020
Response from front desk on Oct 14, 2020
refund was granted within the hour of your arrival. you cancelled at 2:08 pm and was refunded. I will email you the cancellation notice with refunds that were granted. please send email address

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2020

2/10 Terrible

Jonathan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

2/10 Terrible

Eduardo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Chelsea

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The photos are out of date. This place is run down. Nice people seems to work there, but the rooms are so run down. There were no baseboards. And the lights flashed off and on all night. It desperately needs upkeep
Stayed 1 night in Sep 2020

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

2/10 Terrible

Lisa M

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HARD PASS
DO NOT STAY HERE! Key cards, don’t work. Had to have someone let me into my room every time. Ice machine, nope. WiFi, nope. Toilet paper.... had to ask for some. I even had to ask for an extra washcloth to wipe down sticky surfaces. Definitely not following Covid cdc regulations! Move on!
Stayed 1 night in Sep 2020

2/10 Terrible

Chlsea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Leonard, Lake Charles, LA.

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I did not like anything about the place!😡 The place is run down and should be a listing.
Stayed 1 night in Sep 2020

2/10 Terrible

Chad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel i ever been to, the room was dirty it smelled horrible,had holes in the walls,they wouldn't give me a remote for the tv,one of the beds had was wet and the blankets and sheets smelled horrible,there was np towels,drug deals in the parking lot. Me and my family was there maybe 20 minutes and packed our stuff and left and wouldn't give me my money back,
Stayed 1 night in Sep 2020

4/10 Poor

Trimain

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Dave, Eden Utah

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s a nasty nasty nasty hotel Smoked in rooms Door locks don’t work Trash in parking lot Not to mention drug deals in parking lot
Stayed 1 night in Sep 2020

2/10 Terrible

Amy, Lake Charles,LA

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
First of all the hotel wasn’t wanting to give us a room even though we had a reservation. They finally let us stay in a smoking room (I’m allergic) with a king size bed for the four of us. The ac barely blew any cold air in 98F degree weather. The pool which was advertised as a nice blue clean pool was black and slimy. The hotel was undergoing renovations so the noise was almost unbearable. Don’t believe the pictures at all
Stayed 7 nights in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

2/10 Terrible

Na, Lafayette

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Nothing and my room was giving too somebody else l had too find any room for me & my family at the last minuntes l was very desspointed
Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They cancelled our reservation and didn't even bother to let us know.
Stayed 2 nights in Aug 2020

2/10 Terrible

Carlette, Lafayette,La

Disliked: Staff & service, amenities, property conditions & facilities
Roach infested and they bring no clean linen even when asked..No ice machine and the woman managing it has horrible customer service!..They have no concept of owning or managing a business..Holes in walls in the rooms, the place was filthy..
Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay Here
Y’all. This place is horrible. Bad part of town & the service was bad bad. There were no key cards for the doors; once you left & had to come back you had stop at the front desk to get a maintenence man to open the door back up for you every single time. The AC vent in the bathroom was secured by duct tape & under the sink there was part of the wall missing. The only good things I can say about this place was that the bed was comfortable & the AC was cold. Stay somewhere else if at all possible!
Stayed 2 nights in Aug 2020

2/10 Terrible

Bethany

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rs Bethany mraucous
I had ppl aproch me and me for drugs and they had all king of ppl out side I was bbq and ppl was bothering me and knocking on my door could not sleep I was so disappointed over here in this hotel I would like my money bk no phone on our room it smelt bad and the beds was no comfortable
Stayed 1 night in Jun 2020

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible
Did not stay. Walked to the room and the door was open. Walked in the room and immediately saw a roach ok the AC unit... full trash can, beds not made, cigarette butts and ash all over the floor and window sill. We immediately left and turned in our key and went to park at a gas station to sleep.
Stayed 1 night in Jun 2020

8/10 Good

Ana, Overland Park, KS

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
You get what you paid for. The room it self was clean as much as a housekeeper could clean, however the carpet feels really dirty like you do not want to put your bare feet on that. Property surrounding was clean.
Stayed 1 night in Jun 2020

2/10 Terrible

Wayne, Lafayette, Louisiana

Business traveller
Liked: Cleanliness, amenities
Besides having readom people banging on everyones door at 3am and the only wall socket in the room was behind the bed which had it very hard to get to and it was hanging out of the wall. The stay was okay. Worst night i ever had in a hotel.
Stayed 1 night in May 2020

6/10 Okay

James

Stayed 1 night in May 2020

2/10 Terrible

Jared

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Management and Customer Service Skills
Management of hotel didn't allow us to cancel booking and receive refund even though I had accidentally booked the wrong Days Inn. It was a Human error and mistake. So I'm out of $60
Stayed 1 night in Feb 2020

6/10 Okay

Mabel

Travelled with family
Stayed 1 night in Jan 2020

6/10 Okay

bridgette

Horrible
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. Place is cheap for a reason sheets were dirty, cigarette burns in pull over. The moment I check in the room couple homeless people were knocking on my door and asking to use my personal phone. Did not feel safe.
Stayed 1 night in Dec 2019

2/10 Terrible

V, Fl

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Have written you, am asking for a refund. Hope you can support. Thanks!
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Jaclyn

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled of stale cigarettes even though it was a non-smoking room. The door looked like it was not shut all the way even when it was locked. You could easily see in and out of the door when it was closed and locked! Room was not stocked (Kleenex, soap, and wash rags were missing). Check-out was for 11am and at 9:30am house keeping banged on the door until we answered it (we were still asleep). They wanted to know if we were staying an extra night or if we had checked out yet. Forgot a pair of shoes and called 20 minutes after checking out to tell them we were coming back to get them and to please hold them just for them to tell us the shoes were not there! WILL NOT STAY HERE EVER AGAIN!
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

shea

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely awful we waited 30 minutes to check in and the guy pointed to a sign with room numbers and i had to ask room 16 or 18 he wasn’t clear but he said 16 we get to the room and it is occupied along with room 18, we went back to the front to tell him but there are three other people in the lobby after waiting 15 minutes we left and did not bother and found another room. The conditions on the outside were awful. Very sketchy and was worried about my vehicle getting broken into. Would never recommend the hotel ever. It seemed like some sketchy stuff goes on at the hotel.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Nicole

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It was not clean an it was in a very bad area housekeeping was horrible an i will never go back
Stayed 3 nights in Jul 2019