Front of property - evening/night

Reviews of Hotel Spa Congreso

4 out of 5
Hotel Spa Congreso
Rua das Mamoas de Montouto, 4, Teo, La Coruna

Reviews

7.8

Good

Rating 10 - Excellent. 53 out of 163 reviews" "
Rating 8 - Good. 61 out of 163 reviews" "
Rating 6 - Okay. 29 out of 163 reviews" "
Rating 4 - Poor. 15 out of 163 reviews" "
Rating 2 - Terrible. 5 out of 163 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Base for exploring Santiago
Used this hotel as a base for exploring Santiago. We had a car so the few minutes drive into town was no problem with lots of free on site parking at the hotel. Parking in Santiago itself is tricky but we found an excellent place called Parking Municipal Belvis just a short ten minute walk to the historic centre. Hotel itself was big, clean and with spacious rooms. Just the job. We were on a touring holiday so if you're not in a car then probably not for you as not walking distance into Santiago and public transport is patchy.
Stayed 2 nights in Jun 2023

10/10 Excellent

Pavla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COMFORTABLE STAY
It was very pleasured stay, maybe the best compleate spa, small but funccional. Will be back.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing spa
everything was as described. good price and spa
Stayed 2 nights in Nov 2021

8/10 Good

jose manuel

Liked: Cleanliness, staff & service, room comfort
deberian hacer un mantenimiento del hotel un poco mas exhaustivo, se ven pasillos deteriorados por el moho, el suelo de la habitacion muy desgastado, demasiada uralita...
Stayed 1 night in Jul 2021

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too far away
The hotel itself was very comfortable and had all the amenities one could ask for. However it's situation so far from Compostela was a big drawback. I was there over a weekend and although there appears to be a regular bus service during the week ant weekends this is not available. Taxis had be used and this added a considerable amount to the cost of the stay for which I had not budgeted. The hotel information was not clear the distance issue.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
This place doesn't deserve a 4 stars... It's more a 2 stars. Really bad soundproofing! Only one elevator whichever was really slow. Really bad light system in the room and bedroom.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Second rate treatment in a second rate hotel
What an overrated place! This place is in need of a makeover for sure, but mostly we were made to feel second class, I guess because we booked through Hotels.com. Our rooms were dumpy and small, and when we went down for breakfast we were quickly shunted away from the room with the white table cloths and into an adjacent room that was nothing more than basic. Even though I'm sure we paid more for our rooms, it was obvious the tour bus crowd was being treated to a whole different level of service. This is not only tacky, but completely unacceptable in the service industry.

2/10 Terrible

Jenniferi, El saucejo . Sevilla

Disliked: Staff & service, property conditions & facilities, room comfort
If you want to hear other people using their toile
Over half an hour queuing to check in with no apology even though there was a manager floating around she didnt help the completely overwhelmed receptionist get people checked in.The bed had obviously been changed from a kingsize to a standard double as the bedside tables were integral to the headboard and were miles away from the side of the bed.the absolute worst thing was hearing other guests using their bathrooms at night. It was as if they were in the same room. This hotel has unhelpful staff, pokey rooms, bathrooms in stereo. ... nowhere near worthy of 4 stars. 2 at the most

8/10 Good

Michael, Galway, Ireland.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Enjoyable Stay at Hotel Congresso.
Hotel Congreso is located in a commercial/residential area close to a busy road network. The Eroski Center has a good supermarket,a five minute walk away. The local bus service is somewhat inconvenient for passengers going to the city centre. A bus stop within sight of the hotel is conveniently located but buses from there run at 60/90 min. intervals during the day. Another bus stop located 1km away serves the No.6 bus which runs at 30 min. intervals(one goes to a yellow bridge turns right on to a lower road and proceeds to No.6 bus stop). The service at Hotel Congresso was very good. The staff were efficient and helpful.The quality of service in the restaurant was good and prices reasonable.The swimming pool was not availed of very much by guests but a welcome facility, nevertheless. Reception staff and some other employees had fluency in English and Spanish people are unfailingly helpful and friendly anyway. There are a few good little cafes (eg Cafe/Bar Montouto),shops and a taxi service (10/12 euros taxi fare to city) in the Cacheiras area near the hotel. Those visiting the cathedral in Santiago De Compostella might like to have lunch or dinner at Restaurante Tarara (a 5 min walk from the rear of the cathedral) which has a very good English menu range, an excellent, friendly service and offers very good value.

10/10 Excellent

George, Benigembla, Alicante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable hotel
The hotel is tucked away off the road and could be a little difficult to locate. The police saw us looking at a map and when I told them where we wanted to go, we were told to follow them and they took us to the hotel. The hotel is very comfortable and the food quite good with about 4 main courses to choose from. We had half board and got a real bonus on checking out when told that half board included all the drinks we had had with dinner. We had expected to pay for them

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
room size is huge. free parking and fast internet. This is exactly what we need.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax, quite and clean hotel.
Away from city centre and not much to do around the hotel. This suit us because we want to relax and stay in a quite clean Hotel. Service is good. Reasonable price.

8/10 Good

Apolinar, Lindstrom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My trip to Santiago de Compostela.
The hotel was a bit out of the way but well worth the money. In fact it was a bargain. I had no issues with this place.

8/10 Good

Alfredo Matheus, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!! Wonderfull staff!!

10/10 Excellent

lynne, wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff
A little way from cathedral etc, but after reading other reviews was prepared for cost of taxis,value plus

8/10 Good

SimonB, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, exemplified by its service
A lovely relaxing stay. Hotel was nice. Breakfast was great and other food OK. A taxi ride from the centre of town but characterised by wonderfully friendly service.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great Hotel in Small Town
Local bars and cafes short walk away. Supermarket also short distance. 15 mins drive to Santiago. Very pleasant staff and very clean, well appointed hotel. Note the rather loud air conditioning units in rooms. Overall a great stay!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good touring base
A modern hotel about three miles out of town. Bus one Euro to town stop about quarter of a mile from hotel, taxi about seven Euros. Breakfast not included in price and at ten Euros plus was not inclined to try. Bar meals and restaurant good but they know how to charge. Could not fault the accommodation the room was very nice indeed certainly equal to if not better than hotels I have paid substantially more for. I used it for a base while touring on a motor bike and would use it again if in the area.

10/10 Excellent

Gammo, Andover, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You've got to stay here
This hotel has everything you require. Rooms are huge Clean and Comfortable and the price was amazing. I will be staying here again

10/10 Excellent

J P, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santiago
The Hotel is out of the hustle of the city and allows you to meet local people.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ok Hotel, away from Historical center
Although a bit removed from the Santiago historical area, and shopping. It wasn't too bad, but did require taxi service to do anything outside of the hotel. We weren't advised of the on-going construction/modifications around the pool area, but were able to change rooms after complaining of the noise. The room walls are very thin, so noise from neighbors is a problem. Breakfast was typical and was extra.

8/10 Good

judith grinberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Hotel Ratings
Hotel Congresso has a Excellent Breakfast Buffet. Staff very friendly and professional. The Hotel is a bit far from city. Cost @10 Euros each way. The room was stuffy and had dust on furniture.

8/10 Good

N J B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am satisfied.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and good value hotel
This is a nice hotel, pleasant bar and restaurant, clean and comfortable rooms. At the price it was superb value.

8/10 Good

rodolfo padron

Liked: Cleanliness, room comfort
Disliked: Staff & service
hotel convencion.
The hotel staff is not the friendliest. They where unable to make change for a 500.00 Euro bill. Great location.

10/10 Excellent

Tim, Madison, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
I loved this hotel, particularly because of its' staff. They were helpful and accommodating in every way possible. For someone unfamiliar with the area, Santiago de Compostela is an absolutely horrible city to drive in. The hotel is, unfortunately, inconveniently located out of town and away from the main areas of attraction. The staff stayed on the phone with us for a full 15 minutes as they guided us from being lost downtown to the entrance of the hotel. They were extremely helpful in recommending restaurants, and finding and returning an article of clothing my daughter had inadvertently forgotten in her room. I can't say enough about the place. Please just find a way to give people an accurate set of directions to get there.

6/10 Okay

Liam, Ireland

Liked: Room comfort
Hotel Congreso
It is almost impossible to locate this hotel. The outdoor pool is very shabby and looks uninviting for use. The buffet breakfast was excellent.

2/10 Terrible

Anonymous

Liked: Staff & service
Disliked: Cleanliness, room comfort
remote and outdated
this is a typical 50s type of hotel. Staff is nice but overworked and don't have much time to spend with individual guests when checking in and/or out. They are so busy that they really don't know if website they have agreement with offered breakfast and/or wi-fi. Although they resolved that confusion after we checked in it is obvious that they are in chaos. Mostly because they are very cheap (to other customers) the place is so busy that one can not believe that all these people are actually paying for this lousy service and accommodation. We are talking of over 100 US$?!!! Noisy aircondition Sticky laminated floor Noisy hallways (in front of rooms) Breakfast tastes as if it was made a day earlier!

8/10 Good

Ann, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy location
Catering to large tour buses, Congresso Hotel is easy to reach by car, with plenty of free parking. Public transportation into Santiago is at least a kilometer's distance from the hotel and not easy to find. Breakfast is ample and various.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Nuno

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Antigo.
Sanita Não estava particularmente bem limpa. Quarto foi renovado, mas, ainda assim, acusa o peso dos anos. Hotel antigo. Para uma noite é suficiente, mas não voltaria. Cobrar 17 euros por pessoa para usar a piscina interior é um abuso. Já foi certamente um bom 4 estrelas,mas já não é.
Stayed 1 night in Dec 2023

8/10 Good

Maria Pilar, Llano de brujas .Murcia

Liked: Cleanliness, staff & service, property conditions & facilities
Jjh
Stayed 1 night in Oct 2023

4/10 Poor

Johnny

Stayed 1 night in Oct 2023

4/10 Poor

Jose

Business traveller
Disliked: Property conditions & facilities, room comfort
Hotel para reformar
Precio calidad muy bajo, instalación en general muy muy viejas
Stayed 4 nights in Oct 2023

10/10 Excellent

Per

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt ophold med hund
2 overnatninger med hund. Venligt personale, fin standard, service og restaurant OK (og billig)
Stayed 2 nights in Sep 2023

2/10 Terrible

Bruno

Stayed 1 night in Aug 2023

8/10 Good

Miguel Mora

Liked: Cleanliness, staff & service, property conditions & facilities
Para ser 4 estrellas no tiene mini bar
Stayed 2 nights in Aug 2023

4/10 Poor

Juan

Stayed 2 nights in Aug 2023

8/10 Good

José Alberto

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Estadia de 1 noite com SPA e pensão completa
O hotel no geral tem boa apresentação e os funcionários são de uma simpatia extrema. O SPA é bom. Quanto às refeições poderia ser bem melhor: falta de opções alimentares e no pequeno-almoço falta de reposição de alguns alimentos. No geral é um bom hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

EVA MARÍA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

EVA MARÍA

Stayed 1 night in Jul 2023

10/10 Excellent

Marcos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Habitación amplia, cómoda. El persona, muy amable. Desde recepción a cafetería/restaurante. Parking frente al hotel.
Stayed 1 night in Jul 2023

8/10 Good

Ovidio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jun 2023

8/10 Good

Kleinecke

Stayed 1 night in May 2023

2/10 Terrible

JOSE

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
HORRIBLE
Nefasto, antiguo,descuidado,la calefacción HORRIBLE,aparato de los años 70 que hace un ruido infernal y no te deja descansar,hoteles así,deberían plantearse el cierre si no pueden acometer una reforma para garantizar las condiciones mininas de descanso y confort No volveré y no recomiendo a nadie,mejor ir a un buen hotel de 3 estrellas e incluso uno de 2 que a este,lo de las 4 estrellas no se porque será,pues no llega ni a 2,el desayuno pobre y de calidad baja,lo único que se salva es la amabilidad y prestancia de la recepcionista que había cuando llegue por la tarde noche,el resto,para olvidar...
Stayed 1 night in Feb 2023

8/10 Good

AURELIE

Stayed 2 nights in Nov 2022