Exterior

Reviews of Rajasthali Resort and Spa

5 out of 5
Rajasthali Resort and Spa
Jaipur Delhi Highway, Jamwa Ramgarh, Rajasthan

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 53 reviews" "
Rating 8 - Good. 15 out of 53 reviews" "
Rating 6 - Okay. 16 out of 53 reviews" "
Rating 4 - Poor. 4 out of 53 reviews" "
Rating 2 - Terrible. 4 out of 53 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Staff & service
Good hotel. Peaceful stay.
Easy to locate,on highway. Most of Jaipur must see places in 10 to 15 km. Spa was good. Swimming pool had cold water only draw back.Room was clean. Dinner was good at sahi dawat traditional rajasthani thali.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Decent place but highly overpriced
Major disappointment was food served in the in-house restaurant. Nothing special about it. Rooms decor can be changed to look more royal, especially since from outside the place has got grand royal look. The rooms didn't even support non-indian electrical plug system, which was embarrassment. Not much facilities - things which are present are not properly maintained - except for pool and spa. Overall, its a decent place to stay, but it is overpriced and not worth the money.

8/10 Good

Girish, Sangrur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Had a great time.

2/10 Terrible

Beverley, Perth WA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locked Out!
The hotel was in lock down. The India Government closed it due to non payment of taxes. We were extremely dissappointed. It was booked and paid for.

4/10 Poor

prabhat, Delhi

Liked: Staff & service
Disliked: Property conditions & facilities
Worst stay (property seized by bank)
During our stay the hotel was seized by idbi due to non payment of loan by owner and we were moved immediately to other hotel, during this movement we forgot our belongings which we tried to get next day but we weren't allowed to enter the property as it was seized . No response from hotel even after several reminder to hotel over email. Worst stay

6/10 Okay

Shukan, Los Angeles

Liked: Cleanliness, property conditions & facilities, room comfort
Work in progress
Beautiful property and friendly staff. Needs more planned entertainment and activities for the guests. Sketchy services with issues in communication between staff. The lady who runs the spa is highly unprofessional. It's not a "spa" by any stretch of imagination.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to relax at leisure
It was good break for relaxing with family and freinds

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

10/10 Excellent

pawan anand, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and hotel staff is wonderful, staff is well trained. Services are real good in this hotel Housekeeping is quite prompt. Restaurant service staff is well trained and helpfull captain in restaurant was very helpfull.

10/10 Excellent

Ankur, Panipat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to relax. Friendly staff, good food...
Great Property, Lush green Lawns.. Great place for weekend getaway..

6/10 Okay

Paola, Miami, Florida. US

Liked: Staff & service, room comfort
Nice but no too much
It's ok, but far away! Terrible wifi! Need a little of reconstruction!

8/10 Good

Ashvani, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Good

8/10 Good

utsav, new delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend getaway
Let me start by saying that rajasthali is a very good resort to relax and spend a weekend. I and my wife were there for two nights to celebrate our anniversary. I was contemplating whether to book here or not because of some bad reviews but decided to give it a chance, and I am glad I did so. Nestled between two mountains, rajasthali is very palatial and the staff is also very courteous. Situated like 15-20 kms outside Jaipur, away from hustle bustle of the city, the resort is close to amer fort and is perfect if you want to just relax and maybe want to do little sight seeing as well. Special thanks to the manager ankush for making special arrangements. We would definitely visit again.

6/10 Okay

Keshav, New Delhi

Liked: Staff & service
Average Experience
The overall experience was average, I didn't found anything different in this resort. Royal tents were good but Jacuzzi was not up to the mark. Also, the food items on the menu are way too expensive as compared to their taste and quality.

10/10 Excellent

narayan, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it awesome Resort.. value for money.. n too good
it amazing stay at 'Rajesthali Resort.nice property. only pool is 4 Ft .. I face only one problem . must visit at once.

6/10 Okay

World traveler, USA-germany

Liked: Cleanliness, staff & service
A bit disappointing
We stayed here for two nights. It's a nice looking property and impressive at night. But we were disappointed with the amenities when compared to a three star hotel. Our room had no good view although we were the only guests the first night and they could have shown off their hotel. This was the only hotel without hot water- nothing happened after we asked about it. The Internet is slow and way overpriced in comparison to five star hotels. And at check out their credit card machine wasn't working putting us into a very uncomfortable situation. Not all was bad- the rooms are large and the food s very good. The general staff - waiters and doorman- are all providing excellent service.

8/10 Good

karan, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great. Dint have any problem with anything. Was smooth from check in to check out. Recommended

6/10 Okay

Digish, US

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
An excellent resort but terrible staff.
The Rajasthali Resort is very pleasing on the eye and the rooms are clean as well. However, the hotel staff is horrible and their service is very slow or does not exist. On the first day of my stay the water went out during shower (I think it was turned off by one of the staff member). The water was not turned on for another 15 minutes, by which time I had to come out of shower. I had requested additional towels and they never showed up. The service at their only restaurant was extreemly slow. The wait staff never asked us for water let alone anything else. We had to call them time and again to get something during breakfast or dinner. I would recommend this place if the service of the staff was better. FYI, It is very close to the Amer Fort which in my opinion is the best place to visit in Jaipur.

6/10 Okay

Nagendra, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beauty without soul
Stayed there with an intention of booking the entire resort for my daughter's wedding and to have a feel of this resort. We had to keep extending our stay to get a proper quote. Finally we did get; only to be told a day later that there was some mistake in their calculations and now the corporate office shall give a perfect offer in a day. It is now eight days but there is no information! The resort is good only if one is on his own and just wants to spend some time peacefully without expecting any service. Almost all the staff here is either confused or busy without work. Service is very poor. May be the staff feels that mere beauty of the resort will keep bringing business. If it is for looks alone and no expectation of service, people would rather spend a day sitting at Taj Mahal.

10/10 Excellent

Dhaval, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Stay
It was a perfect anniversary stay for us. Very good service and the staff here is very very pleasant and welcoming. They arranged a private dinner for us for our anniversary. I would recommend it to everyone coming to Jaipur.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Out of town
The hotel was lovely, so was our room. The reception desk was ok - they were constantly taking other calls whilst I was waiting for my room key. We stayed in the grand tent room which was beautiful. It included a spa. Breakfast was included and was a buffet style - the person cooking the eggs did a great job. We got the hotel to organise a car and your guide for us. Both of these services was excellent.

8/10 Good

Malik, UK

Liked: Cleanliness, property conditions & facilities
Great but lacked final touch
Great hotel let down by the service
Response from GeneralManager on Oct 21, 2013
We thank you for staying at Rajasthali Resort & Spa, Jaipur. Our resort is perfect to experience the grandeur of Rajasthan and we are immensely pleased to know that you found our property worthy of appreciation. However, we regret the inconvenience caused to you due to our service and assure you that we would work on it. We thank you again for your patronage and look forward to the opportunity of serving you again with amended service.

10/10 Excellent

Angelina, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay at this hotel...peaceful
Enjoyed very much...wished we had stayed more nights as very peaceful and quite hotel.
Response from GeneralManager on Oct 21, 2013
We would like to thank you for choosing to stay at Rajasthali Resort & Spa and boosting the moral of the entire team with your gratifying remarks. It is our objective to extend a stay par excellence to our guests and we are delighted to know that we succeeded in our endeavors. We are pleased to know that you were charmed by our offerings and had an outstanding experience. We thank you again for your valuable patronage and look forward to the pleasure of serving you in future.

10/10 Excellent

Nikunj, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal resort
We visited Jaipur for our Wedding Anniversary and we made such a right decision by choosing to stay at Rajasthali. It was one of the best experience we ever had and just made our trip from good to Wow. Thanks a lot everyone at Rajasthali for being so warm and welcoming, which includes the Guard at the main entrance, reception managers, chef in the morning, who cooked awesome breakfast for us. Vanilla Milk was the best.

8/10 Good

Kalpesh, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic & Royal Experience
Enjoyed the stay very much
Response from GeneralManager on Oct 3, 2013
We thank you for choosing to stay with us during your recent trip to Jaipur and sharing your experience with us on this public platform. Warm atmosphere and tranquility of nature at Rajasthali Resort and Spa makes it a preferred gateway among travelers. We endeavor to provide opulent comfort and facilities to our patrons to ensure that they have a memorable and mesmerizing experience. Once again, thank you for your valuable feedback. We would deem it a privilege to serve you again

6/10 Okay

Anesh

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

kritika, New Delhi, Delhi, India

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
location is a thumps up
Aweesome location with average service.The food was not all that great even though they charge as per 5 star hotel..

2/10 Terrible

Hate it, USA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Would not recommend
No one answers your calls. No service. No lights at night. Had to walk in darkness to for service. Very bad .

6/10 Okay

JOGINDER, DELHI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
GREAT LOCATION
THE SERVICE IS VERY POOR, CLEANLINESS OF ROOMS ALSO MEDIUM,LOCATION IS VERY GOOD,OUT DOOR GAMES ALSO VERY GOOD,FRONT DESK EARNS POPULARITY BUT INTERNAL SERVICE BOY LOST ALL. . . . . . .
Response from GeneralManager on Jun 27, 2013
Thank you for sharing the feedback. On the onset, please accept our sincere apologies for not being able to meet your expectations. While it is our constant endeavor to provide our guests with exceptional standards of products and services, in this particular instance, we seem to have not been able to achieve the same. I hasten to add that your experience is not reflective of our usual services that we provide to our valued guests. I hope this revert would be seen as gesture to acknowledge and convey the message of our commitment to constantly improve our product and services. We would be delighted to welcome you back in future and keep up the good work as in the past and showcase the highest level of service standards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
The best part was the private jacuzzi in the room and the quality of food was also good.

8/10 Good

Geet, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good getaway
I was there for a weekend and as I am from delhi the location is conveniently placed 26kms before city. Even if you want to go to the city it hardly takes 20 mins as the highway is really good. The rooms are fantastic. They are very spacious and have all the luxurious amenities. Front desk staff is very polite and supportive especially Mr. Chaki. Swimming pool gets dirty by evening due to the flora n fauna in the area especially because it is one of the very few water resource in the area for birds. Food is expensive but it balances the cheap room tariff. Overall the infrastructure is huge with big lawns. A very good place for wedding functions as the backdrop is good. I would recommend it for 1 night getaways,wedding functions and offsite conferences.
Response from GeneralManager on Jun 9, 2013
We thank you for choosing to stay at Rajasthali Resort & Spa, Jaipur and for sharing your review here on this public platform. We are glad that you were impressed by our spacious rooms, luxurious amenities and the location of our resort. On the whole, it’s nice to know that you felt comforted by our accommodation and services. Your feedback is truly appreciated and we are glad that you took out your precious time to give your suggestion for the swimming pool. We definitely look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Comfy beds"
Gr8 place to stay.
Response from GeneralManager on May 27, 2013
We thank you for choosing Rajasthali Resort & Spa Jaipur for your recent stay and for sharing your feedback on this public forum. We are glad that you felt comforted by our accommodation and services. Your feedback is truly appreciated. Thank you once again for taking time out to review our property and we hope to be your host again.

2/10 Terrible

Malay, New Jersey, USA

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
3 star dull hotel for 5 star price
We were travelling to this hotel from US for vacation. The room and bathrooms are nice. And thats about it. Restaurant is unimpressive. Morning inclusive breakfast is whatever. Service is inattentive. Spa is pathetic. Location is far out from city center ( Rambagh palace is a winner -stayed there past trip)

6/10 Okay

Amreen, Ahmedabad

Liked: Cleanliness, room comfort
Not satisfied!!
The hotel is of course very far from the main sight seeing areas... the manager at the reception is very rude!! Its not worth the money spent... my husband & i were truly disheartened...
Response from GeneralManager on Jun 13, 2013
Thank you for taking the time to review your recent stay at Rajasthali Resort & Spa, Jaipur. We regret that the resort and its services did not meet with your expectations. We are disappointed to learn that the staff at the reception was not at the peak of their service. We are one of the finest resorts in the princely city of Jaipur that offers an ideal escape from the hustle and bustle of the city. Once again, thank you for sharing your feedback. Hope to welcome you again and assure of a much better overall experience at Rajasthali Resort & Spa, Jaipur.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice resort for couples and families
Yes it is nice to have a Jacuzzi in the room but the concept of open area between the room and the bathroom is embarrassing. This is the only thing I felt uncomfortable with, otherwise it is an excellent place.

10/10 Excellent

Piyush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service
Hotel Facilities and Service
There was a wedding taking place and a business conference during our stay. As a result we couldn't use many of the facilities, eg swimming pool. The food was poor quality and check in/check out was very slow. I cancelled last night booking and moved to another hotel.
Response from GeneralManager on May 27, 2013
First of all, thank you for choosing to stay with us and sharing your feedback here on this public forum. We are disappointed to know that you had less than a pleasant stay experience with us at our luxury resort and spa in Jaipur. Our team strives to make guest’s stay a complete respite, however we regret the discomfort caused to you. We take this opportunity to inform you that our five star resort in Jaipur has been described as a perfect retreat by guests on various occasions, testimony to which are the encouraging reviews we receive from our patrons on this public forum. Hope this will not put you off on us as a brand and would give us another opportunity. We look forward to welcoming you again during your next visit with the best in hospitality.

10/10 Excellent

Manik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Getaway from Delhi
It was a good one night getaway from Delhi. Really enjoyed out stay at Rajasthali
Response from GeneralManager on May 27, 2013
Thank you for staying with us and giving a five star rating on all departments. We are very happy to know that even though you stayed only for one night, you enjoyed your time at our luxury resort in Rajasthan. Your kind words have motivated us to increase the bar of our service and hospitality. Once again, thank you for staying with us and providing a motivational feedback. We look forward to welcoming you again in near future.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Rathasali Resort and Spa- Very Dissapointing
Booked a Grand Tent room, the staff were ignorant and the hotel was far out from the city... no local taxi's available longside the road... they had to call an expensive car service. The hotel did not notify us that there was a big event, the music was blaring and very disruptful to enjoying the stay. We had to be moved to another tent so the noise from the music would not be an issue, however this did not help. The walls still vibrating from the music outside (techno). Horrible. The restuarant was "ok", nothing special.

10/10 Excellent

FREQUENT TRAVELLER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT HOTEL WITH ATTENTIVE STAFF!!!
WOULD HIGHLY RECOMMEND THIS HOTEL! MY FAMILY AND I REALLY ENJOYED OUR STAY. THE STAFF WERE VERY ATTENTIVE TO OUR KIDS WESTERN DIETARY NEEDS, THEY REALLY SURPRISED US WITH ALL THEIR EFFORTS! WOULD GO BACK TO STAY THEIR AGAIN!!!
Response from GeneralManager on Jul 2, 2013
Thank you for choosing to stay at our luxury resort & spa in Jaipur and for sharing your review on Hotels.com. We put forward our best endeavors in providing comfort along with best amenities to our guests so as to make their stay soothing and memorable. Once again, thank you for staying with us and providing a motivational feedback. We look forward to welcoming you again in near future.

8/10 Good

ASHISH, New Delhi, Delhi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property if you want your own space!
A great property if you are going with your family and prefer a out of city, peaceful experience. Staff is friendly but the hotel lacks the finesse (rates were comparable to Trident but there is some catching up to do if they have to be in the league) Front desk staff was friendly and prompt in accommodating the early check-in request and upgrading us (Many thanks to the team) Watch out for - 1) You must have a conveyance/transport if you prefer going to the city too often. 2) There is nothing much to do in the hotel other than walking in the lawn, having a drink at the bar etc. (didnt try the spa) 3) Sound from the highway/and there was some wedding with loud music going on in the visity do disturb you in the tent 3) One suggestion for the management- you must include options like buffet dinner with local cuisines and folk dances, since the city almost sleeps after 10 and also the hotel is far off, give an option to guests to spend their time (and money which is great for you) in the hotel itself.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Too Much Money
This hotel is extremely expensive for the quality of the stay. It was not completed and they had a private function going on; which was very loud until after 11PM. We appeared to be the only other guests outside of that company and food or any other services was very slow. They couldn't get the internet up and running, the fitness club was not completed, the spa could only call a local masseuse from the town, which would take 2 hours to get there, and then only in your room could they accomodate you and the event was around the pool so you couldn't use that either. We had at least expected a complimentary dinner after moving our rooms twice and not have any other conveniences; but even that they had to call someone they couldn't reach. We were in India for 2 weeks with our teenage children and booked this hotel although it was more expensive than all the other ones for its look and photos and to treat ourselves to a night of luxury; but were very disappointed!

8/10 Good

theirishlion

Liked: Cleanliness, staff & service, room comfort
Vacationing in Rajasthan
This was a very pleasant resort to stay at. The staff was very accommodating, and the place was beautiful. My only qualm is that the map on the website had said that the resort was only 1.6 miles from downtown Jaipur. In reality it was 20-30km from the city. There wasn't complementary taxi rides so that was an added unexpected expense, but if you want a tranquil place outside of the city, this is a great stop.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Lidia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Variable
The service is what lets this hotel down - not at all up to 5 star levels. Examples were often, nobody on reception. The pool has no lifeguard and no attendants so there is nobody to get towels or offer poolside drinks/food. Even when someone did pass by and i requested towels and drinks, only the towels arrived. In addition, our departure was chaos - we had an early morning train to catch and our breakfast boxes were not prepared as requested, and neither was the bill. We were 20 mins late departing. However, the restaurant staff were very good and in constant attendance, and we were very happy with the quality of service there. It's a shame, as the building itself looks quite new and the hotel has potential, but at present, there is not a good reason to base yourself outside of Jaipur to stay here.

8/10 Good

Gaurav

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Resort
The resort is GRAND. The accommodations in the palace and luxury tents is amazing with every thing you need in a luxury resort. The pool is clean, the location is serene and calm and the staff is polite. The only problem is that they are new and a little understaffed, which results in delays at times.

4/10 Poor

manu

Disliked: Staff & service
Desorganização e falta de respeito
Chegamos no hotel, e tivemos a surpresa de que o mesmo nao tinha um quarto para a duracao de nossa reserva, apos uma longa discussão com o hotel acabamos reservando o JW marriot ao lado por 4x o preco que estavamos pagando e exigimos uma noite gratuita no dia da chegada, os mesmos nos informaram que podiamos comer por cortesia no hotel como nao haviam taxis ou carros na propriedade para nos levar a nenhum restaurante. No dia seguinte nos cobraram a refeição (terrivel).
Stayed 2 nights in Jan 2018

10/10 Excellent

Antonio, Recife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!

2/10 Terrible

gent, gurgaon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪なホテル
年末年始に宿泊したが大晦日の夜にホテルの庭でホテル主催のニューイヤーパーティーのようなものをしていて、宿泊客以外も参加していたようで深夜までものすごい騒音で不快感でいっぱいだった。次の日の朝、昨日のパーティーでガラスを割った輩がいたようで、レストランのガラスの扉、フロントの窓ガラスが割れまくっていて信じられなかった。レストランは客室に近いので本当に危ないと思った。 客室の設備、アメニティ等、最悪、レストランも節電なのか殆ど電気を消しているので薄暗かった。料理もメニューに載っているのに無いと言われるものが多かった。 客室からレストランに行く道も電気がなく真っ暗で、子供連れや年配の方は段差や階段が本当に危ないと思った。 朝食もビュッフェだが品数少なく、美味しくなかった。 もう2度と来ない。

6/10 Okay

Mimosa, Tokyo

Liked: Staff & service
Disliked: Property conditions & facilities
中心から離れているので、買い出しをしていくといいと思います。 ダブルルームに案内されましたが、ツインが良いとリクエストすると対応してくれました。 スタッフはとても親切で感じが良かったです。 部屋も清潔で、ベッドもそれなりに快適でした。 ただ、ホテルが工事中部分があったりして現時点での完成度はあまり高くないかと思います。 今後に期待したいところです。