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Reviews of Heban Hotel

3 out of 5
Heban Hotel
ul. Małe Garbary 7, Torun, Kujawy Pomerania

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 6 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

2.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was closed. I didn't have the opportunity to stay in this Hotel. No reception desk contact. Waiting for money back immediately!
Stayed 1 night in Feb 2021

6/10 Okay

Kenneth M

Liked: Cleanliness, property conditions & facilities, room comfort
a stay at the beach
We had no WiFi in the room. This was to be fixed on Monday, we were scheduled to leavet Sunday. Parking was charged as an extra, 10 euros. This was not communicated on check in and the room info said it was 8 euros. Although the hotel was beautiful we felt communications were very poor and guests did not mater that much.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and a wonderful bed!
Very friendly staff and a wonderful bed! The room was very spacious and incredibly clean. The new renovations were impressive!
Stayed 1 night in Feb 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay in Torun
Excellent service all around.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Craig, Torun Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this hotel.
We were very happy with the hotel and the staff. The room was spotless and the bathroom was spacious. Breakfast was traditional polish, which is not very exciting but helped you start the day.

8/10 Good

gilad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room
Lovly hotel old building nice food. אין מעלית קשה לעלות לקומות הגבוהות

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bowds, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in the old town of Torun
I spent three nights at the Heban on a bed and breakfast basis and I would recommend this hotel to anyone wanting to be located in the heart of the old town but in a quiet street. The room we stayed in was in the main part of the Hotel ( there is an annexe building across the road also belonging to the Hotel ) and it was comfortable, roomy with a lovely bathroom and great shower. The breakfast offer was comprehensive - a pity about the coffee though as it was instant. The staff were very helpful and provided us with an adaptor as the one we had was not suitable. This is a good place to stay if you want something authentically Polish, with a small number of rooms and being very central for the Old Town of Torun. If you are looking for something modern, busy with a late night bar - this is not the hotel for you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
very nice hotel, friendly service, lovely room.

6/10 Okay

Arkadiusz

Liked: Staff & service, room comfort
Drobne mankamenty w pokoju typu uszkodzone gniazdko i lampka, butelka po piwie pod łóżkiem ;) poza tym całkiem dobrze. Śniadania proste podawane przez obsługę. Lokalizacja w samym centrum. Bardzo blisko wszędzie ale w nocy głośno jak chodzą grupki imprezowiczów, którzy właśnie odkryli swoje talenty wokalne. Mimo to mogę polecić ten hotel
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11. Bella Skyway Festival
I gå afstand til den gamle del af byen. Alt var rart og rent. Vil kan anbefale hotellet til andre der besøger Torun. Dejlig morgenmad med et godt udvalg.
Stayed 2 nights in Aug 2019

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Iwona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beznadziejne śniadania,
Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very loud, uncomfortable bed, pillows too small, shouting from the streets. We didnt sleep well. Not sure if its the location or very soft mattress and pillows.
Stayed 1 night in Apr 2019

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
Personnel très aimable et accueilland.Hotel super bien placé au centre. Petit déjeuner varié et copieux.Chambre propre et confortable.Rien à redire.
Stayed 9 nights in Mar 2019

8/10 Good

Gianluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel! i love the interior design and the top roof window! staff are friendly with smile on their face. I had to take an early bus and couldnt eat the paid breakfast (they offer breakfast from 7am), they kindly packed the breakfast for me to take away! just a few walks to the old town. the only downside is no elevator. But it's ok. The staff took the baggage to the 3rd floor for me!
Stayed 1 night in Aug 2018

6/10 Okay

MP, HK

Liked: Staff & service
Room
The building is old and not fashioned. No bed room air conditioning service. The good thing is the room is very large.
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mocne 11/10
Dawno nie byłem w tak dobrze zorganizowanym hotelu. Cena świetna, wygląd apartamentu znacznie powyżej oczekiwań, lokalizacja na samym starym mieście. Obok sklepy i miejsca do spacerów. Śniadania bardzo bogate, bufet jak w drogich sieciowych hotelach. Kuchnia w apartamencie pozwala na samodzielne gotowanie. Będąc w Toruniu na pewno wrócę :)
Stayed 1 night in Mar 2018

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godne polecenia
Bardzo dobra lokalizacja, wspaniały obiekt
Stayed 2 nights in Jul 2017
Dziękujemy bardzo za tak miłą ocenę i oczywiście zapraszamy w przyszłości. Dołożymy wszelkich starań, aby Państwa pobyt był udany.

8/10 Good

Slawomir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Było ok, ale brak windy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecany hotel
Mając wolne dni, postanowiliśmy z żoną że odwiedzimy znajomych w Toruniu, a przy okazji zwiedzimy miasto Kopernika. Aby nie robić kłopotu znajomym z noclegiem, postanowiliśmy zanocować w hotelu. Wybór padł na hotel heban. Był to bardzo dobry wybór. Jeżeli następnym razem będę potrzebował noclegu w Toruniu, mój wybór będzie oczywisty, hotel HEBAN

6/10 Okay

Veronica, Göteborg

Liked: Cleanliness
Bra läge i gamla stan
Väldigt centralt läge precis vid gågatan i gamla stan.

10/10 Excellent

Andrzej, lublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bardzo udany, dopisała pogoda, jednym słowem świetnie

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Michal, Wrocław

Liked: Cleanliness, room comfort
Hotel ok tylko trochę nie wygodny z racji przechodzenia przez ulicę na śniadanie oraz toczących się szkoleń piętro niżej w budynku wielofunkcyjnym.

10/10 Excellent

Janina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo dobre miejsce na nocleg.
Bardzo przyjemne miejsce na nocleg. Bardzo kompetentna, miła i uprzejma obsługa. Śniadania bardzo smaczne, każdy znajdzie coś dla siebie. Był to miły pobyt.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Luigi Lorenzo, Brescia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima sistemazione nel centro medievale
La family room è un trilocale spazioso e silenzioso. La dotazione dell'angolo cottura inizialmente nulla è poi stata integrata prontamente. Personale molto gentile è disponibile. Posizione centrale perfetta. Unico appunto la colazione senza dolci.

8/10 Good

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort