Indoor pool, open 7:30 AM to 7:30 PM, sun loungers

Reviews of The Maple Suite

The Maple Suite
Changkat Raja Chulan, 1, Kuala Lumpur, Federal Territory of Kuala Lumpur

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 116 reviews" "
Rating 8 - Good. 60 out of 116 reviews" "
Rating 6 - Okay. 23 out of 116 reviews" "
Rating 4 - Poor. 4 out of 116 reviews" "
Rating 2 - Terrible. 2 out of 116 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Selvaraj

Travelled with family
Liked: Cleanliness, room comfort
I liked the the place
Well it's very good spot, nothing much to complain but the only thing is wifi connection is very bad.
Stayed 3 nights in Oct 2021
Response from san on Nov 13, 2021
Thank you for your review. We are so sorry that you having wifi issue during your stay with us. Will highlight this issue to the management to improve our service in near future. We hope to see you again. Thank you.

10/10 Excellent

BTravels2020, London

Liked: Cleanliness, amenities
Friendly staff , great location and large apartment. Some construction work nearby (March 2020) can be intrusive and the general decor of rooms is quite dated. However for me it's cozy and homey atmosphere makes up for any shortcomings.
Stayed 3 nights in Mar 2020

10/10 Excellent

Siddhi, Melbourne

Travelled with family
Liked: Cleanliness, amenities
Fantastic location in the KLCC just 10 m Walk to Petronas . Property very spacious and 3 bathrooms was amazing . Views were amazing . Convenience to transport .overall great place to stay .
Stayed 4 nights in Dec 2019

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

ASJ

Travelled with family and small children
The swimming pool is excellent, it’s clean and in a shaded area. My kids love to spend time there since it’s not crowded
Stayed 3 nights in Aug 2019
Response from Sediah on Sep 4, 2019
Hello ASJ, Thank you for your feedback. We look forward to welcome you again in near future Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment and has a nice view. Nearby to malls.
Stayed 3 nights in Aug 2019
Response from sediah on Sep 4, 2019
Dear Value Guest, Thank you for your feedback. We look forward to welcome you again in near future

8/10 Good

Vinod

Liked: Cleanliness, staff & service, room comfort
Decent Acco.
Breakfast was decent. The room was huge and comfortable.
Stayed 2 nights in Aug 2019
Response from sediah on Sep 4, 2019
Dear Vinod, Thank you for your feedback. We look forward to welcome you again in near future.

8/10 Good

Battegay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Nisa on Jun 19, 2019
Thanks for your feedback!

10/10 Excellent

faizu, Segamat

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
All about this suite i like
Stayed 1 night in Apr 2019
Response from Nisa on Apr 24, 2019
Thanks so much! Our team is looking forward to meet you again in future :)

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2018

8/10 Good

Robert, Bacong, PI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, Great Location and Good Value!
We arrived and were led to our room. It was huge and my main concern was the AC. It was awesome and we slept very comfortably. The WiFi was the best in history of staying in hotels. The only negative was the TV and it's channels. Granted We didn't spend huge sums of time in our room but when we did it would have been nice to have a better selection. I almost forgot they have a nice and reasonable restaurant on premise.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Past its sell by date..
The first room they game me nothing worked and the water was yellow from the tap. Window wouldnt close it was very poor service. Hotel is tired and old.
Stayed 2 nights in Aug 2017
Dear Guest, thank you for taking the time to give us your feedback. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place. my family enjoy stay at good location and quiet room . Nice view too.

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very spacious, clean. A bit dated but nothing to complain about. Very helpful staff. Would stay again. Great value.

10/10 Excellent

nor, b

Liked: Cleanliness, staff & service, room comfort
Safe & quiet
Great place to relax & lay back. Kids enjoyed spacious apartment and the privacy. Both room beds was very comfortable and the staff are excellent. Breakfast variety limited however it hoes with the price. The apartment are clean with washing machine, dryer rack, kitchen & balcony .

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Reasonable Price with big Suite.
The suite suitable for big family. Had room with it own amenities. Stay as we're at our own home. Will come again because of the reasonable price from online booking.

6/10 Okay

Verified traveller

Liked: Staff & service
Location is ok
I don't really like the stay in that residence. The cleanliness of the hotel is ok only. It's good idea for those with big family n cheaper rate.

10/10 Excellent

predoshni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Enjoyed the large apartment, washing machine, pool and great views.

6/10 Okay

Naz, Leicester, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap Large Rooms Hotel needing improvement
Needs refurbishment and proper cleaning of the rooms. My children got spots and itching on their extremities and initially could not find the reason. They discovered many bed bugs underneath their bed (cause of their spots and itching). Shower water drains out of bath and needed always to be cleared by soaking with towels. Had included breakfast, but this was big mistake. Hardly any variety and most of the time many food items would not be available (esp cereals for kids, fruits etc). We found in our apartment that there is another door that lead to main corridor which was not secure (latch not working) so, anyone can enter the room from this door without any keys (very insecure).
Bed bugs
Bed bugs
GoKL routes
View from windows

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price
The staff is friendly and helpful. Good for appointment with client as downstairs have cafe.
Thank you for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Perfect location
The 2 bedroom suite was very spacious and exellent location for sightseeing in the city centre.

8/10 Good

Baidruel Hairiel, Pekan, Pahang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite that suits for Family and private moments
There are plenty of good hotels and residences around that area. Room was great with kitchen, living room and 3 shower rooms. Wait! there is a study room too... We also experienced their indoor pool which was less clorinated than most of the hotel in KL... We also experienced a warm but simple nice breakfast! We will come again...

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not very happy
A 3 stars is generous. Really a 2, maybe a 2.5. Staff were helpful, but hotel is rundown and the free breakfast was terrible. Handy to the downtown and various bars and pubs/restaurants but that's it.

8/10 Good

Lidia, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit dated with lots of space and value.
Suites are old, but very clean and spacious. Staff are friendly and helpful. Breakfast was disappointing. Few choices and VERY greasy potatoes! The location and spacious apartment makes this a great value when you consider the price of the suite. Internet works in the room if you get an individual name and password. I do not understand why staff do not offer individual password to every guest. Overall I recommend for the value , location and staff service.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

8/10 Good

Hossain, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well recommended, Very spacious apartments.
Apart from the air-con not being cold (which was immediately fixed by their maintenance crew), the 2 bedroom apartment is very spacious, reasonably priced. Clean and good service, will definitely come back in the future.

6/10 Okay

murali

Disliked: Staff & service
well, wanted to order ice only to discover they wont serve... even from the resident cafe...hardly any room service..slight bit of a walk...was disappointed on the person who attended to my check in... being the only check in, i found her asking me to fill up the all the details in the form,instead of her just asking me to sign n she taking care the rest of the details and giving a lame excuse this being a old apartment,old school rules, disappointing! only saving grace was the manager azman(the guy with a constant smile) whom i met on the wee hours on new year"s morning..nw, he"s an asset.. he knows hospitality..kitchen was pretty old looking..beds fortunately were comfy..u gotta do your stocking up if u wanna stay here.. shops are abt 5-10mins walk..

8/10 Good

Alison, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Large comfortable room
This was a very nice apartment. Quite large, we had two bedrooms three bathrooms an office, kitchen, laundry room with washer and large living room. It was quite clean and made for a comfortable stay. It took us about 20 minutes to walk to China town but, there is a free bus that runs fairly often and stops just down the street from the hotel. We would stay again. Good value for the money.

8/10 Good

Benito

Liked: Staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIG space
Felt really comfortable, room size is huge. Great neighbourhood with convenience. The only hassle is road traffic back to the hotel is a downside.

10/10 Excellent

Koranich, Songkhla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well situated in KL, 20 min walk from Petronas Towers. The hotel is close to restaurant and night club also. The hotel restaurant is small but good food. The hotel condition is good. The size of rooms is very good for a family stay.

8/10 Good

Sharifuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for price
We had a two bedroom apartment with 3 bathrooms and paid only 150 RM each for 2 nights. We were 4. We also had breakfast included which was decent. Nice stay overall.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
kL tower, petronas towers,markets,City Central all within walking distance . Excellent holiday

8/10 Good

Ong

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Matthew, Georgetown

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Big size apartment/suite for family
It was a one night stay for us of 4. The condition of the hotel is rather old, rooms needs refurbishing especially on hardware like doors and utilities. Generally it is good if you need a big space suite for 4 person.

6/10 Okay

KHAIRUDIN, singapore

Liked: Staff & service
Very friendly staff. Clean. Worth the money.

6/10 Okay

My Huong, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Very friendly and helpful staff. No internet in the room. Breakfast was simple but adequate.

8/10 Good

Shaik Mohammed Faisal, DHAKA

Liked: Room comfort
PLEASENT
IT WAS AMAZING FOR MY KIDS, ROOMS ARE SPACIOUS AND I WOULD COME BACK AGAIN.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

G.L.Dinesh, Vijayawada, India

Liked: Cleanliness, property conditions & facilities, room comfort
Maple is Nice
We are really comfort , happy & feel very happy with hotel management.

10/10 Excellent

rao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel friendly staff everyone was helpful .they went out of the way to make the stay helpful,located at a good point could go on foot to most of the places and shopping centres good taxi access ,inhouse man friday robert good and helpful giving information and dropping when necessary .we loved the view from the room of the kL towers great

8/10 Good

GURUPRASAD, Bangalore,India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place..Great value for money.
Very comfortable stay.It was a two room apartment with all facilities.Staff was extremely friendly and responsive.Excellent value for money.Ideally recommended for a family/group of four adults.Very conveniently located to access important places like the KL Tower,the Petronas Towers,The KL central Terminal , China Town,good eating joints and Night clubs.Will surely head there on my next visit too.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
spacious suites, a bit aged
Staying just for one night..close to Jalan Alor / Chang kat

6/10 Okay

Norra, Singapore

Holiday for family
So far everything is okay. In the suite they have everything. Only the kitchen study room and hall must put a blind instead of white curtain... :)

10/10 Excellent

ZAHEER NASIR, INDORE.M.P.INDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel,cordial staff,City center.
good neat and clean accommodation,full of of required house holds.all shopping malls at walkable distance. feel sorry that we could not spend more time.

8/10 Good

Manuel, Bogotá, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm, convenient and nice place to be
Friendly staff, good cleaning service and close to turistic spots, calm and safe area if you are with kids

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
nil
Affordable for the 3 NigHts n 2 bedrooms. NiCe pool.. loCation facing kl tower..

10/10 Excellent

Alexus

Liked: Cleanliness, property conditions & facilities, room comfort