The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make my stay enjoyable. I highly recommend this hotel for anyone visiting Krakow.
Special thanks to Kamila who booked my tours and was so nice to deal with , nothing was an issue , provided excellent customer service and well done.
Katarzyna was also so helpful and making sure I felt comfortable and happy during my visit, always up for a laugh thank you
Danuta was also helpful and so nice to deal with, double checking that my taxi was booked for and early morning pick up and offering me an early morning breakfast box
I also saw a few more people at the front reception that came across as being lovely to deal with but didn't get their names, not forgetting the lovely cleaning ladies and breakfast staff.
Again, I would highly recommend this lovely hotel to anyone visiting Krakow.
Again thanks to the brilliant staff, the hotel is so lucky to have you. Will visit again next year. Keep up the good work.
Colm
Ireland