Terrace/patio

Reviews of Amber Boutique Hotels - Hotel Amber

3 out of 5
Amber Boutique Hotels - Hotel Amber
ul. Garbarska 8-10, Kraków, Lesser Poland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 350 reviews" "
Rating 8 - Good. 114 out of 350 reviews" "
Rating 6 - Okay. 14 out of 350 reviews" "
Rating 4 - Poor. 2 out of 350 reviews" "
Rating 2 - Terrible. 0 out of 350 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of the city center, and many attractions. The free breakfast was delicious with a variety of warm and cold options. The bed was comfortable. Good value for the money.
Stayed 2 nights in Nov 2023
Response from Reception on Dec 1, 2023
Dear Katie,Thank you very much for your kind comments, great to read you enjoyed your stay with us. We are very happy you have decided to stay with us. Choosing a hotel is never easy and we are very grateful that you have chosen us. We are very fortunate indeed to be situated just steps away from the Old Town and Jewish District. I am pleased that you could enjoy the short walk to some of Krakow’s beautiful parks, historic attractions, and cultural sites.Thank you also for your comments about the breakfast. Indeed there is a great selection on the buffet, a great way to start your day! We hope to see you at our hotel in the near future- see you soon!

10/10 Excellent

Ariadna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I enjoyed the sauna - very hot and very relaxing
Stayed 1 night in Oct 2023
Response from Dominika Majcher on Oct 14, 2023
Dear Ariadna,Thank you for leaving us your wonderful review. We are delighted to know that we made it up to your expectations and that you were able to take advantage of our sauna.It would be lovely to have you back one day at our hotel, so we could serve you with another memorable stay in the City of Kraków!Thank you for choosing us for your stay.Many regards

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Manager with the reception of Amber Boutique Hotel on Sep 12, 2023
Dear Guests,thank you for your kind review! We are happy to hear that you’ve enjoyed your stay in Kraków and that our hotel met your expectations :) Hopefully, in the nearest future, we’ll be able to have you back here and host your next stay in Kraków - see you soon back in Kraków!

8/10 Good

Leena Piritta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and the staff super friendly.
Stayed 4 nights in Jun 2023
Response from Manager with the team of Amber Boutique Hotels on Jul 25, 2023
Dear Leena,thank you for sending your opinion - we are very pleased that you are satisfied with your visit with us. We are pleased to read that you enjoyed our breakfast and that the quality of our service met your expectations. We hope that during your next visit to Krakow, we will be able to host you again!See you soon!

8/10 Good

Steven

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel but room could do with a refurb.
Room is looking a bit dated and tired. Bed was comfy. TV screen size was tiny given the large size of the bedroom.
Stayed 1 night in Jul 2023
Response from Manager with the Team of Amber Boutiqe Hotels on Jul 13, 2023
Dear Steven we would like to thank you very much for your stay at our property. It was our pleasure to meet you and host you in Krakow. We hope your whole stay was brilliant and you come back home only with positive memories of our city. We would like to also thank you for the suggestions regarding the size of the TV. We'll take them into consideration to improve our services so everybody can feel fantastic :) We would love to see you again. If you'll have any questions or requests regarding your stay do not hesitate to contact our Reception. They are available 24/7 for you because you are our Guest before, during, and after your stay. Have a lovely day!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean hotel. Very friendly staff.
Stayed 1 night in Jun 2023
Response from Reception on Jun 30, 2023
Dear Thomas Thank you for sharing your positive feedback! We are glad to hear that you found the location to be good and the hotel clean. It's also wonderful to know that the staff was friendly and accommodating. Your comments will surely be helpful for others looking for a great place to stay.Kind regardsReception of Amber Boutique Hotels

10/10 Excellent

Meika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely room, great location and friendly staff
Stayed 3 nights in Jun 2023
Response from Reception of Amber Boutique Hotels on Jun 25, 2023
Dear Meika Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us. We take pride in providing our guests with comfortable and pleasant accommodations, so it's wonderful to know that you found the room lovely. Our team also strives to create a welcoming atmosphere and offer excellent service, so we're glad you found our staff friendly.We believe that a great location can enhance the overall experience, and we're delighted that our property's location worked well for you. If there's anything specific you'd like to mention about the location or any particular staff member who went above and beyond, please let us know.Your kind words mean a lot to us, and we truly appreciate you taking the time to share your positive experience. Should your travels bring you back to this area, we would be honored to host you again and provide you with another fantastic stay.Kind regardsReception of Amber Boutique Hotels

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Amber Boutique Hotels reception on Jun 4, 2023
Dear Tanya,we would like to thank you for your kind rating of our hotel - we are thrilled to know that we were able to meet and even exceed your expectations and earn a full 10 points :) Hopefully, in the nearest future, we'll be able to once again have you here - see you soon back in Kraków!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful! We visited on a holiday and they went above and beyond to have a lovely display for Easter over the long holiday weekend. Breakfast was delicious each morning.
Stayed 3 nights in Apr 2023
Response from Reception of Amber Boutique Hotels on Apr 15, 2023
Thank you very much for your lovely words regarding your recent stay with us. It is great to know that you nevertheless found your entire experience to be great, especially the food. We very much hope that you will return for a second stay perhaps later this year, and look forward to welcoming you back to your Krakow's home soon!

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in centre of Krakow
Excellent hotel only 5 mins walk to town square. Spotlessly clean. Good large selection for the free breakfast. Very helpful staff too. Would recommend it for sure.
Stayed 4 nights in Mar 2023
Response from Karol Górecki on Mar 18, 2023
Dear Guests,thank you for your kind opinion! We are thrilled to know that your stay here was so pleasant and that we met and even exceeded your expectations :)Our location is something that many of our guests (as well as the personnel) value really highly - while being on a quiet little side street, it will take you only a few minutes to get to the Main Market. That means that all of the most popular attractions are available by walking or using public transportation. Additionally, the interior of our hotel is really peaceful and cozy - just perfect for a bit of relaxation ;)Thank you for noticing and putting first our staff. Every day, we do our best to cater to all our guests' needs and wants - no matter the time of day, the urgency, or the subject, we help you find answers to all your questions, solutions to all your problems, and ideas for all occasions. The housekeeping department makes sure that all the hotel spaces are clean and spotless, while the restaurant personnel takes care of our delicious breakfasts in the form of a buffet.All in all, we would like to once again thank you for your stay and for your heartwarming review. We hope that in the nearest future we'll be able to host your next stay in Kraków - Easter is particularly interesting here due to many region-specific traditions, but any time is good to pay us a visit ;) See you soon back in Kraków!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a good location
Excellent hotel! Highly recommend.
Stayed 3 nights in Feb 2023
Response from Amber Design Residence Team on Feb 19, 2023
Dear Paul, thank you for rating us so highly. We are really happy that you enjoyed your stay and decided to reward us after coming back home. Thank you!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended.
We arrived late evening and were disappointed in our initial room as it had been made up as a single, we had to contact the reception on a couple of occasions regarding the bed, bedding and facilities, however the night receptionist Krystian was exceptionally helpful and made things acceptable for the night and passed on our concerns to the day staff who changed our room and made the rest of our stay very enjoyable. Overall it is a beautiful building with all modern day amenities including a fitness room and sauna that we used on a couple of occasions. The breakfast was very good with a wide variety and again with staff that were very helpful. It is set in an ideal location within a 10 minute walk to most places of interest. Thank you for an enjoyable memorable stay.
Stayed 4 nights in Feb 2023
Response from Reception of Amber Boutique Hotels on Feb 18, 2023
Dear John, Thank you very much for writing such a nice opinion about us. It is really rewarding to read that you enjoyed your stay and have positive memories about our place. Both reception and housekeeping staff are doing their best so our guests can feel they are in a place, where passionate people are working. We are more than happy to know that you come back home satisfied. It is the best reward we can achieve.Please, feel always warmly welcome at Garbarska 8/10. It will be our pleasure to host you once again. Kind regards

10/10 Excellent

Jamilyn

Stayed 3 nights in Dec 2022
Response from Hotel Manager and Reception on Dec 17, 2022
Dear Jamilyn, thank you for rating us so highly. We are really happy that you enjoyed your stay and decided to reward us after coming back home. Thank you!

4/10 Poor

BRAHM VIKASH

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a comfortable stay
The heating system doesn't work inpite of reporting to reception. Room is not cleaned. twin bed inspite of single large bed request.
Stayed 1 night in Sep 2022
Response from Sabina Dziedzic on Sep 29, 2022
Dear Brahm,Thank you very much for spending the time to share your impressions of our hotel. Your feedback is invaluable to us, and your comments are most certainly taken into consideration as we work to constantly improve our very high standards, therefore we are sincerely sorry that we did not meet some of your expectations.As per the heating system, please be informed that we are currently in a transitional period, as due to changes in the temperatures some of the guests require air conditioning to cool the room, and some prefer heating. The system turns on automatically if the temperature outside drops to a certain level, and it is not possible to change it. This information was provided to you by our reception, and as the temperature outside was not low enough for the system to start, we have offered extra blankets. Please note that our reception tried to do their best and have even contacted the maintenance department, but at that moment there was nothing else we could have done, as it was late in the evening. Unfortunately, you checked out the next morning and even though the maintenance department was ready to work with some extra source of heating in your room, we didn't have a chance to offer this service to you.We are highly surprised by your comment about the room being not clean. Can we ask for more details, please? All of our rooms are cleaned daily by our wonderful housekeeping team, and thousands of reviews online will confirm that. Your room was cleaned and checked before your arrival, and your stay was for one night so there was no cleaning on the next day. That is why it is difficult for us to believe that the room was not clean. We would highly appreciate more information from you regarding this matter.Two twin beds connected together to make a double is a standard practice in hotels. We are sorry that you were not satisfied with it. As your stay with us was so short, and we could not have changed your beds the next day, we can only promise to prepare an extra mattress for you, shall we have a pleasure to host you with us again.Nevertheless, we would like to thank you for staying with us and we hope that we will have a chance to see you again. It would be very important for us to have a second chance from you :)With best regardsSabina Dziedzic

10/10 Excellent

Lauri

Travelled with group
Liked: Cleanliness, staff & service
Clean, great service, lovely rooms, wonderful stay.
Stayed 1 night in Aug 2022
Response from Front Desk on Aug 20, 2022
Dear Lauri,thank you for your review! Good to hear that you've enjoyed your stay so much - that means the world to us and shows us that our work really pays out :) We hope to see you soon in Kraków again!Best regardsFront DeskAmber Boutique Hotels

10/10 Excellent

Dale

Liked: Cleanliness
Stayed 2 nights in Jul 2022
Response from Amber Boutique Hotels reception on Jun 25, 2023
Dear Dale,it was a pleasure to have you here - both then, and now :) Anytime, be our guest, and feel free to visit us again - see you soon back in Kraków!Best regardsKarol Górecki

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly, and very helpful with any questions related to the hotel or getting around Krakow. Checking in and out is very easy. The location is perfect as it's only a short walk to the busy areas, but it's still in a very quiet area. We had the window open all night and heard no outside noise. The bathroom size was very big, and was very clean. The were 2 minor issues - and I do mean minor, don't let this put you off booking a room here. It's a nice place. We had to ask for a remote to change the room temperature as there is no panel on the wall. And the rooms have a physical key rather than a keycard. Maybe this adds to the charm of the hotel, but it does mean having another item you need to carry on your trip.
Stayed 2 nights in Jun 2022
Response from Hotel Manager & Team on Jul 12, 2022
Dear Adam, We are very proud to read that your stay was enjoyable. We do our best everyday to make sure that you are comfortable and warmly welcomed. We are so happy to read that your check-in and check-out went smoothly. Your compliments about the feel of the hotel are exactly what we strive to achieve everyday, making sure you feel like at home among friends. The hotel, as you mentioned, is conveniently located in a quiet area and close to many attractions. Next time we encourage you to leave the key at the reception desk so you will not lose it and also have one thing less to carry. :) We were delighted to meet you!

8/10 Good

Johanna, Rijen

Travelled with family
Liked: Cleanliness, staff & service, amenities
A very nice hotel. Small but clean room, well equipped bathroom. Nice and helpful staff. Walking distance (5 minutes) from old city centre. We didn't eat at the hotel so no review on that. Only downpoint was that the airconditioning in our room wasn't working. It was 26 dgr. outside and the room was situated under the roof, so it was quite warm. Staff mentioned that they would get it fixed ASAP and offered us a different room. We were leaving that day so we didn't need to take them up on the offer. Overall a very pleasant place to stay in a beautiful city.
Stayed 2 nights in Jun 2022
Response from Sabina Dziedzic on Jul 14, 2022
Dear Johanna, Thank you for your recent stay and for taking the time to write a review of our hotel. I am delighted that you found the hotel to be nice and with great service. All of the team here work hard to ensure all of our guests have an enjoyable stay with us. I will pass on all of your wonderful feedback to the rest of the team who will appreciate it very much. I am very sorry for the problem with the air conditioning in your room. Unfortunately we have experienced some technical issues with it at this time, and the only option was to change rooms as we were waiting for the service to come and fix it the next day. thank you once again for choosing our hotel, and we are looking forward to seeing you again! I promise that next time you come everything will be working perfectly :) Best regards Sabina Dziedzic

10/10 Excellent

Henry

Stayed 1 night in Mar 2022
Response from Amber Boutique Hotels reception on Jun 25, 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

8/10 Good

Krzysztof

Stayed 1 night in Mar 2022
Response from Recepcja Amber Boutique Hotels on Jun 25, 2023
Drodzy Goście,raz jeszcze, bardzo dziękujemy za Waszą wizytę oraz za tę opinię! Chcielibyśmy przy tym zachęcić Państwa do ponownego odwiedzenia naszego hotelu – w najnowszych opiniach, mogą Państwo zobaczyć, że cały czas pracujemy nad jakością naszych usług oraz nad zadowoleniem naszych Gości. Mamy nadzieję, że już wkrótce znów będziemy mogli Was gościć!Z pozdrowieniamiKarol Górecki z zespołem Amber Boutique Hotels

10/10 Excellent

gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 3 nights in Feb 2022
Response from Amber Boutique Hotels reception on Jun 25, 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

4/10 Poor

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy Hotel. Limited Relaxation
A noisy hotel with noisy guests but, critically, almost no soundproofing between rooms. The hotel did respond to our calls on various nights (about 3:00am usually) to ask guests in multiple rooms to keep quiet which was appreciated. We got the impression that the noise wouldn't have been a problem if the rooms were better soundproofed. Just to add, at two breakfast sittings during our stay, we overheard at least two other guests making a similar complaint and they received the same response we did "sorry about that, we will speak to the other guests, they will be checking out today" etc. We booked the hotel because it isn't too close to the main square so it should have been quiet. Shame because the hotel is in a good location for trams and it is well presented.
Stayed 7 nights in Feb 2022

6/10 Okay

Joachim

Travelled with family
Liked: Cleanliness, staff & service
Very loud during evening hours. Complained and they said they were sorry. Did not help.
Stayed 1 night in Nov 2021
Response from Amber on Dec 12, 2021
Dear Joachim, Thank you for your feedback and your time. We are very sorry that these are your feelings after your stay at our hotel. We believe that the noise that lasted during your stay was silenced, but unfortunatelly we do not have influence on everything despite our best efforts. We assure you, that we have reacted to the situation and done our best to fix it. Such opinions make us think about what we need to work on, for which we thank you. And we sincerely hope, that we will have a chance to host you again – you are always welcome in Amber Boutique Hotels. Best regards, Amber Boutique Hotels Team

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make my stay enjoyable. I highly recommend this hotel for anyone visiting Krakow. Special thanks to Kamila who booked my tours and was so nice to deal with , nothing was an issue , provided excellent customer service and well done. Katarzyna was also so helpful and making sure I felt comfortable and happy during my visit, always up for a laugh thank you Danuta was also helpful and so nice to deal with, double checking that my taxi was booked for and early morning pick up and offering me an early morning breakfast box I also saw a few more people at the front reception that came across as being lovely to deal with but didn't get their names, not forgetting the lovely cleaning ladies and breakfast staff. Again, I would highly recommend this lovely hotel to anyone visiting Krakow. Again thanks to the brilliant staff, the hotel is so lucky to have you. Will visit again next year. Keep up the good work. Colm Ireland
Stayed 3 nights in Oct 2021
Response from Sabina Dziedzic on Dec 9, 2021
Dear Colm, Such opinions are honey to our eyes! Our team is extremely grateful for such kind words - even those that have not been mentioned :-)! Thanks to such guests and opinions, a smile automatically appears on our faces, and our service is a pleasure for us. We make every effort to meet all the expectations of our guests and that your stay will be the best memories of our beautiful Krakow, and even in Poland :-) We hope that we will meet next year in the same composition and we will be able to make your stay with us successful again. We are already looking forward to your return to us! Warm regards from Cracow :-)

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021
Response from Amber Hotel Staff on Oct 25, 2021
Dear Guest, Thank you very much for such a lovely review! We are glad you enjoyed your stay with us. We hope to see you again in the future! With our best regards, Amber Hotel Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very close to the old market square.
Stayed 1 night in Jun 2021
Response from Katarzyna Borowiec Amber Boutique Hotels on Jun 25, 2021
Thank you for such a high rating, we are glad that you appreciated our hotel and its location. We hope to be able to host you again. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room for the price, friendly and accommodating staff, close to old town, restaurants and bars, and all other amenities.
Stayed 1 night in May 2021
Response from Sabina Dziedzic on Jun 15, 2021
Thank you very much for such a lovely review! It is a pleasure for us to hear that our Guests appreciate our location and enjoy their stay. I will pass your kind words to all Amber staff. We are looking forward to hosting you again next time! Kind regards,

10/10 Excellent

Ed, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely return to Amber hotel because of the amazing service from all the wonderful receptionists especially Anna and Marta. The room is very clean and dustless. Nice bathroom with bath/shower. The free cherry vodka in the room with complimentary bottle of water and tea/coffee making facilities is a very nice touch. Umbrellas are also provided which was a dream when we were there with the constant rain. The hotel is 3 stars but feels like a 4 star accommodation with a small gym and a sauna / shower in the basement for individual use because of corona. Everything is very well maintained and clean. The hotel location is perfect and 15 mins walk from the main Krakow Glowny railway station which is also a big shopping mall with a food court on the top floor. Glowny is a 25 mins ride from Krakow airport for only 12 Zolty or £2.40. Don’t bother with a taxi (£25 approx) if your hotel is in the centre. The main square is 10 mins walk from the hotel and is worth a visit with so many restaurants, bars and historical buildings. I would definitely return to this hotel and beautiful Krakow. One thing I have noticed is the constant short change when eating in restaurants and being charged incorrectly so check your bills.
Stayed 5 nights in Sep 2020
Response from Marta Domagała, Manager on Oct 6, 2020
Dear Ed, Thank you very much for all your lovely words regarding your recent stay with us. Your compliments about the staff are what we are all about here at the hotel. We love our job and we take care of our Guests with real passion about their interests and needs. My Executive Housekeeper is equally as delighted to have her rooms described as very clean. We take great pride in our cleanliness and presentation, with my housekeeping team working diligently each day to ensure this. We are so pleased to be able to offer a wide selection of snacks for our guests to enjoy complimentary, and I am delighted that you could benefit from this. The hotel, as you mentioned, is conveniently located in a quiet area and close to many attractions. I am pleased that you could enjoy the short walk to some of Krakow’s beautiful parks, historic attractions, and cultural sites. We are glad that you could take advantage of additional services. Sauna and fitness room are available for free. I am delighted that the hotel stood out so much that you returned to us for your next visit. All of the team are thrilled with all of your lovely feedback. We certainly wish to welcome you back again in the near future. Please be sure to get in touch directly. Assuring you of our best attention at all times. Warm regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, decor, breakfast, little nice touches - like w nightcap left on tea/coffee tray in the room - friendly, helpful staff - very comfortable 4 nights stay ! recommended !
Stayed 4 nights in Jan 2020
Response from Marta Domagała, Manager on Feb 3, 2020
Thank you very much for all your lovely words regarding your recent stay with us. I am glad you enjoyed your stay. Your compliments about the staff are what we strive to aim for and we are incredibly proud to have met your expectations. We look forward to welcoming you again!

8/10 Good

yosef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from Marta Domagała, Manager on Jan 22, 2020
Thank you for staying with us!

6/10 Okay

Gunay

Stayed 3 nights in Dec 2019
Response from Amber Boutique Hotels reception on Jun 25, 2023
Dear Guests,we would like to thank you once again for your stay and for your review! Additionally, we would like to encourage you to visit our hotel once again – by checking out the most recent reviews you can notice, that we work constantly to improve our standards and do our very best to meet and even exceed all our guests' expectations. Hopefully, see you soon back in Kraków!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Marta Domagała, Manager on Oct 2, 2019
Thank you for staying with us!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Close to main square. Carpet in room badly marked and in need of changing
Stayed 5 nights in Sep 2019
Response from Marta Domagała on Sep 14, 2019
I am delighted that you enjoyed your stay and that you took advantage of the fabulous location. Your feedback is invaluable to us, we will take your suggestion into consideration regarding carpets.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krakow experience
Fantastic
Stayed 4 nights in Aug 2019
Response from Marta Domagała on Sep 12, 2019
Thank you for leaving a review of Amber Hotel. We are looking forward to having you again as our Guest!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was very good, the cherry vodka in the crystal decanter with glasses in the room was a lovely touch.The two bottles of water put in the room every day was very helpful. The communal areas of the hotel were useful. All was very good
Stayed 4 nights in Jul 2019
Response from Marta Domagała on Sep 13, 2019
We are pleased to read that you enjoyed your stay with us. Your opinion is very important to us as we always try to deliver a flawless and relaxing experience to all of our guests. We sincerely hope we will see you again further down the road, and look forward to your next stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel just a couple of minutes from the old town. All the staff spoke. English and were very helpful. Breakfast was very good plenty to choose from. Room was small but very clean. We had a small balcony which was nice. I would definitely stay again.
Stayed 5 nights in Jun 2019
Response from Marta Domagała on Sep 13, 2019
I wanted to thank you again for the lovely comments. I have passed on your lovely comments to the entire team of the hotel who were delighted to know that you enjoyed their service. I certainly wish to welcome you back in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great location and great staff! Great value !
Stayed 2 nights in Jun 2019
Response from Amber Boutique Hotels reception on Jun 25, 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bank Holiday break
The hotel was very close to the Old Town, an easy walk from Krakow Glowny railway station, so great if you are travelling by train from the airport. My room was on the 1st floor at the front of the building, double glazing was amazing, you could not hear the street noise! Breakfast was quite limited, on our 2nd morning the bread rolls were like bricks, I think they were the leftovers from the previous day🙄 But that didn't really affect our stay. Eating out is very cheap, so treat yourself to breakfast elsewhere. I would stay at this hotel again.
Stayed 3 nights in May 2019
Response from Amber Boutique Hotels reception on Jun 25, 2023
Dear Guests,we would like to thank you once again for your stay and for your review! Additionally, we would like to encourage you to visit our hotel once again – by checking out the most recent reviews you can notice, that we work constantly to improve our standards and do our very best to meet and even exceed all our guests' expectations. Hopefully, see you soon back in Kraków!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Amber was great! The staff was very nice and helpful. The room was beautiful and comfortable. The breakfast delicious. The best part is the location. Close to the Square and a lot of mass transit.
Stayed 4 nights in Apr 2019
Response from Amber Boutique Hotels reception on Jun 25, 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Amber hotel & I have to say I was pleasantly surprised it was spotless it staff were so helpful & it's location was great would definitely recommend this hotel to anyone will definitely return
Stayed 3 nights in Apr 2019
Response from Amber Boutique Hotels reception on Jun 25, 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff!
The staff were very helpful and knew the area well. It was a short walking distance, maybe 10-15 minutes, from the main attractions and a very short walk for restaurants. The coffee machine for breakfast was great and made lattes, espresso, etc. The rooms were simple but clean and with plenty of space.
Stayed 4 nights in Apr 2019
Response from Amber Boutique Hotels reception on Jun 25, 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good hotel
This hotel is in a great area, just about 3 minutes walk from the old town with several restaurants in the vicinity. It is divided into the Amber Boutique hotel which is 4 star and the Amber Hotel which is 3 star. We stayed in the 3 star and whilst the furnishings were dated, the room was spotless and comfortable. The breakfast is the same whether you stay in the 3* or 4* The staff were very welcoming and happily booked an airport transfer and trip to the salt mines.
Stayed 3 nights in Mar 2019
Response from Amber Boutique Hotels reception on Jun 25, 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Amber Boutique Hotels reception on Jun 25, 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

shaul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from Amber Boutique Hotels reception on Jun 25, 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a lovely time, staff outstanding,hotel spotless every one connected to the hotel will go out of their way to organise trips for you what more can i say but thank you all and i highly recommend this hotel.
Stayed 4 nights in Jan 2019
Response from Amber Boutique Hotels reception on Jun 25, 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel very close to the city centre short walking distance
Stayed 3 nights in Dec 2018
Response from Amber Boutique Hotels reception on Jun 25, 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Grest
Stayed 2 nights in Oct 2018

10/10 Excellent

nellyjuke, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to old town & all amenities
Close to old town & all amenities. Clean & wonderful if you get room 104 with a balcony! Staff incredibly helpful & good buffet breakfast with fresh boiled eggs!
Stayed 3 nights in Sep 2018

10/10 Excellent

maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel
Just returned from a 5 night stay at this gem of a hotel. Very friendly and helpful staff. Answered all of our many questions and made great restaurant recommendations. Very clean rooms and comfortable beds and the cherry vodka in the room was a nice touch. Breakfast is included which was good but there could be a little more variety. Hotel is located in a quiet neighborhood but only a 5 minute walk to the center of town. You will not regret booking this hotel.
Stayed 5 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, comfortsble bed,
Stayed 3 nights in May 2018