Stayed 6 nites, room was upgraded on arrival. Front desks staff super friendly and efficient, concierge were ready to please with a big smile on face and always a big friendly greeting, Property in great condition, awesome pool area, walk to Ao Nang beach in 5 minutes, lots food options close by, but more impressive was the wonderful meals I enjoyed at the Hotels Rakhang Thai Bistro, food quality and taste was superb, and staff were attentive and super friendly.