Located in New Town neighborhood, Novotel Kolkata Hotel & Residences Hotel is connected to a shopping center. Axis Mall and Salt Lake City Centre Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Nicco Park and Aquatica Water Park. Looking to enjoy an event or a game? See what's going on at Salt Lake Stadium or Netaji Indoor Stadium.
Novotel Kolkata Hotel and Residences Hotel - 3 min walk
47 South Tangra Road - 3 min walk
The Square - 4 min walk
Starbucks - 11 min walk
Bite Junction - 2 min walk
About this property
Novotel Kolkata Hotel & Residences Hotel
Luxury family-friendly hotel near Biswa Bangla Convention Centre
Located close to Axis Mall and Mother's Wax Museum, Novotel Kolkata Hotel & Residences Hotel provides a terrace, a coffee shop/cafe, and a garden. Indulge in a facial, a body treatment, and a body wrap at the onsite spa. The on-site restaurant, The Square, features international cuisine. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/game room.
You'll also enjoy the following perks during your stay:
A children's pool with sun loungers
Free self parking
Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
An electric car charging station, express check-out, and express check-in
Room features
All 340 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Eco-friendly toiletries and hair dryers
32-inch TVs with satellite channels
Wardrobes/closets, mini fridges, and free infant beds
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: INR 799 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
Blue Tokai
Sante
The Square
Things to do
24-hour health club
Arcade/game room
Bicycle rentals
Billiards/pool table
Children's club
Children's pool
Full-service spa
Library
Sauna
Steam room
TV in common areas
Family friendly
Arcade/game room
Babysitting (surcharge)
Children's club
Children's pool
Free crib
Laundry facilities
Mini-fridge
Snack bar/deli
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
14 meeting rooms
Business center
Computer station
Outdoors
Garden
Picnic area
Pool loungers
Terrace
Vegetable garden
Full-service spa
Body scrubs
Body wraps
Couples treatment rooms
Facials
In-room massages
Manicures/pedicures
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Elevator (39 inch wide door)
Thin carpet in room
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
100% renewable energy
12 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2014
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Down comforter
Free crib
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels
Entertainment
32-inch TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Mini-fridge
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of INR 1000 per pet, per night
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately INR 799 per person
Airport shuttle fee: INR 1400 per vehicle (one-way, maximum occupancy 3)
Pet fee: INR 1000 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property is also known as
Kolkata Novotel Hotel
Novotel Kolkata Hotel opening September 2014
Novotel Kolkata Hotel
Novotel Kolkata
Novotel Kolkata & Residences
Novotel Kolkata Hotel Residences
Novotel Kolkata Hotel & Residences Hotel Hotel
Novotel Kolkata Hotel & Residences Hotel Kolkata
Novotel Kolkata Hotel & Residences Hotel Hotel Kolkata
Novotel Kolkata Hotel & Residences Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 88 out of 202 reviews" "
10 - Excellent
88
Rating 8 - Good. 71 out of 202 reviews" "
8 - Good
71
Rating 6 - Okay. 17 out of 202 reviews" "
6 - Okay
17
Rating 4 - Poor. 15 out of 202 reviews" "
4 - Poor
15
Rating 2 - Terrible. 11 out of 202 reviews" "
2 - Terrible
11
8.6/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Kyle
Travelled with family, Travelled with family and small children, Business traveller
This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again.
Had booked multiple rooms with family. Good hotel, comfortable rooms. Staff polite and very obliging. However, on several occasions the room service and requests took a long time to be fulfilled and at times not fulfilled at all. Breakfast was very good, but the live action items were very slow and once again on several occasions our orders did not come through and had to be chased a few times.
Overall a comfortable and good stay. Management should work on looking at speeding up some service requests.
We made a reservation for 12 nights sight unseen. Unfortunately we had to check out after the first night because of overwhelming smell of pesticide that irritated our lungs, loud music late into the night and during the day. They are listed as offering a full kitchen, however, in reality what you get is a kitchenette with a tiny refrigerator.
We made the mistake of paying them in advance sight unseen. They declined to issue a refund.
Very good hotel, very friendly staff, very clean throughout, check-in and check-out was easy, room was good, enough toiletries in the bathroom.
But the hotel authority needs to accommodate more seats around the reception areas, lots of people came early check-in, so not enough available seats around or occupied by other customers. People either standing or roaming around the coffee shop.