2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews of OUTRIGGER Koh Samui Beach Resort

5 out of 5
OUTRIGGER Koh Samui Beach Resort
173/41 Moo. 4 Robkoh Road, Maret, Koh Samui, Surat Thani

Reviews

8.6

Excellent

Rating 10 - Excellent. 276 out of 649 reviews" "
Rating 8 - Good. 268 out of 649 reviews" "
Rating 6 - Okay. 77 out of 649 reviews" "
Rating 4 - Poor. 17 out of 649 reviews" "
Rating 2 - Terrible. 11 out of 649 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

kate

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were wonderful, so friendly & helpful especially the waiting staff. The property was lovely & clean but, although I thought I had researched it thoroughly & looked at all the photos I didn’t realise the full property was not on the beach. Accommodation was across a busy main road from the pools, bar & beach. There are staff to cross you over safely but I was still very disappointed when we arrived. The other disappointment was the beach, the small area of sand was full of seaweed & rubbish so we were unable to swim in the sea until our last day. The tide was then changing & taking the seaweed away from the beach & water. Overall we enjoyed our stay but would recommend maybe going later in March/April for the better brach
Stayed 10 nights in Mar 2024

8/10 Good

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
glorious pool bar right on beach room is luxurious
Stayed 3 nights in Feb 2024
Response from Leah Matters on Mar 5, 2024
Thank you Brian for your time in writing and sharing valuable feedback with regards to your recent stay.We are delighted to read that our Edgewater beach club positioning and facilities exceeding your expectations. It truly is the perfect spot for a cocktail with views of the ocean and sunset. We do hope to welcome you again soon to Outrigger Koh Samui Beach Resort.Kindest RegardsLeah MattersGeneral Manager

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated colonial style resort/hotel with large rooms. Staff is absolutely wonderful, some of the many that come to mind are Ice & Kawee, Non & Tom. Beds were very comfortable with large oversized pillows. Towels were thick & fluffy. The resort was immaculate, staff worked hard to keep it exceptionally clean in all areas. Our room faced the pool in the center of the resort, it was never busy. There is a main pool area located across a busy road however the resort has two crossing guards to ensure everyone's safety as they cross the road. This is the resort's main pool & beachfront access area with lots of lounge chairs & a smaller children's pool with a water slide. It's lovely & includes a bar/restaurant as well as access to paddle boards. The beach in front of the resort is ok, however there is a long walkable beach to the right (facing the water) with great swimming. Breakfast is served in a dining area at the center of the resort where all the rooms area in a lovely relaxing area. There were lots of options with several hot dishes, breads, cereal, yogurt & fresh fruit, a grill for eggs, bacon etc. They had (3) coffee machines juices, water & chocolate milk.There was definitely something for everyone. We didn't eat dinner at the resort altho food looked delicious. There are lots of great local restaurants nearby. I used the gym several times while we were there, it was never busy & was open 24/7. There's a nice games room with ping pong, billiards & air hockey.
Stayed 5 nights in Feb 2024
Response from Leah Matters on Feb 9, 2024
Thank you Karen for your time in writing a detailed review on your recent stay with us at Outrigger Koh Samui Beach Resort.We are delighted to read that all aspects of your stay warranted a 5 star review, thank you! Our resort features a number of fun activities including Koh Samui Laser tag (indoor laser tag), games room, Coral Kids Club and an extensive activities program for both adults and children.We do hope to welcome you again soon to our piece of paradise.Kind RegardsLeah Matters

8/10 Good

STEPHEN, HUNTINGTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was well kept bed comfortable and room quiet.The staff always helpful, pools clean buffet breakfast fantastic.Great restaurants all around you with fresh fish to your liking.The crossing guards had the hardest job so thankful for them so people can go to the beach,Had dinner and drinks the first and last night at Edgewater and the quality of the food and drinks were not there.
Stayed 7 nights in Jan 2024
Response from Leah Matters on Feb 9, 2024
Thank you Stephen for your time in writing and sharing valuable feedback via this forum, it is greatly appreciated. It was wonderful to read that your comfortable room, Edgewater Beach Club, Outrigger hosts and our security guards at the crossing met with your expectations. I can't wait to share your feedback with the team.We do hope to welcome you again to Outrigger Koh Samui Beach Resort.Kind RegardsLeah Matters

10/10 Excellent

Dell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing!! Thanks for a wonderful stay!
Stayed 8 nights in Dec 2023
Response from Leah Matters on Feb 9, 2024
Thank you Dell for your glowing review and for sharing via this forum. We are delighted that your stay was worthy of 5 points. We do hope to welcome you again soon to Outrigger Koh Samui Beach Resort.Kind RegardsLeah Matters

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
3 star hotel
Absolutely not a 5 star hotel lol. 3*. And not a resort either haha! The main pool is across the main dangerous road, handled by another company. The pictures are extremely old. Rooms and areas are outdated. Broken tiles, dirt marks everywhere. Dining area is all open so all the lovely mosquitoes join you for food. Room floorboard creeks. You only get 2 water bottles per day. Breakfast is standard 3* chain basic food. Staff are lovely and helpful. Cleaning staff can only do so much. Whole hotel needs to be urgently renovated. Rooms smell of damp when raining. Bathrooms exteremly small and icky. Absolutely nothing good or nice surrounding this hotel. Basically like a Blackpool bed and breakfast.
Stayed 6 nights in Dec 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and cheap
Great experience here. One of our best trips as a family. Would recommend.
Stayed 7 nights in Dec 2023

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Disappointed
Wonderful stay. Good location. Quiet. However the pool closes early at 7pm, could be better if 8pm.
Room balcony
Stayed 3 nights in Dec 2023

8/10 Good

Raissa, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely upgraded hotel amazing pool area and the bar friendly staff
Stayed 5 nights in Nov 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and friendly staff. Absolute recommend this property.
Stayed 3 nights in Nov 2023

8/10 Good

Hanna

Stayed 2 nights in Jul 2023

6/10 Okay

Choi Ian

Travelled with partner
Pool was great, property a bit dated compare to the pictures on website… overall the stay, quality of food, services, lack of in room toiletries unless requested and location of the property makes it 3 of out 5
Stayed 3 nights in Jun 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Outrigger was excellent in every way. Check in was easy and all property staff was welcoming, very kind and exceptionally accommodating. Our rooms were very clean, large and comfortable. We spent a lot of time at the pool, which was amazing. We would definitely love to return!
Stayed 3 nights in Apr 2023
Response from Leah Matters on Apr 14, 2023
Sarah, we are absolutely delighted to read that your stay was worthy of 5 stars. Thank you.Thank you for highlighting our spacious and well appointed rooms, swimming pools and most of all, our amazing Outrigger hosts. We are most fortunate to have a team who go above and beyond to deliver genuine and friendly Outrigger hospitality.We can't wait to welcome you again in the near future.Until then, safe travels and sawasdee.Kindest RegardsLeah Matters

10/10 Excellent

Laureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amenities! Beach not that nice due to seaweed and litter!
Stayed 2 nights in Mar 2023
Response from Leah Matters on Apr 14, 2023
Thank you Laureen for choosing to spend your vacation with us at Outrigger Koh Samui Beach Resort.We are delighted to read that all aspects of your stay meet with your expectations. We do hope to have the pleasure of welcoming you again in the near future. Until then, Sawasdee.Kindest RegardsLeah Matters

4/10 Poor

Carson

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The beach was great views but the free breakfast didn't have any good breakfast to eat
Stayed 4 nights in Mar 2023
Response from Leah Matters on Apr 14, 2023
Thank you Carson for sharing your personal feedback regarding your recent stay with us.As hosts, we commit to grow together as a hospitality company of choice by providing our guests with distinctive Outrigger hospitality. Feedback here is reviewed, shared and discussed; our intentions always to improve the stay experienced by our guests. Kindest RegardsLeah Matters

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2023
Response from Leah Matters on Apr 14, 2023
Thank you Robert for the positive rating and for choosing to spend your tropical island getaway with us at Outrigger Koh Samui Beach Resort. We do hope that we will have the pleasure to welcome you again soon.Kindest RegardsLeah Matters

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in Thailand. The property, rooms, pools, beach access, safety, staff -all exceptional.
Stayed 6 nights in Feb 2023
Response from Leah Matters on Apr 14, 2023
Thank you Carol for the 5 star rating. We, here at Outrigger Koh Samui Beach Resort, are thankful and appreciative of you sharing with other travellers. We do hope to welcome you again in the near future.Kindest RegardsLeah Matters

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would recommend staying here & I would stay here again
Stayed 4 nights in Feb 2023
Response from Leah Matters on Apr 14, 2023
Thank you Joshua for choosing to spend your Koh Samui vacation with us at Outrigger Koh Samui Beach Resort.We are thankful for the kind recommendation and look forward to welcoming you again in the near future.Kindest RegardsLeah Matters

2/10 Terrible

David

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Loud air-conditioning
Air-conditioning was way too loud. We swapped rooms but after two nights of no sleep, we arranged to cancel last two nights and went elsewhere. Hotel itself is lovely but if you are one that needs quite room to sleep, find another Hotel. Otherwise everything else was good.
Stayed 4 nights in Feb 2023
Response from Leah Matters on Apr 14, 2023
Thank you David for sharing valuable feedback regarding your recent stay.As hosts, we commit to grow together as a hospitality company of choice by providing our guests with distinctive Outrigger hospitality. Feedback here is reviewed, shared and discussed; our intentions always to improve the stay experienced by our guests.We hope to welcome you again to our beautiful island.Kindest RegardsLeah Matters

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort in LaMai beach! Beachfront pools were incredible and beach was great. The room and bathroom were very clean and modern, and the breakfast buffet was outstanding. Would absolutely stay here again!

10/10 Excellent

Charotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Loren

Stayed 8 nights in Jan 2023

8/10 Good

Ting

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort next to the beach. I love the White House style design. Our room was spacious, separate living area. Lounge was great with cocktail hour. Location is in between chaweng n lamai. Laundry machine next door is convenient. But everything else would be approx10 mins walk, rent a bike is very hardly there. Staffs are very friendly. The only thing we didn’t like is the breakfast section. Below average.

10/10 Excellent

Logan

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend Outrigger beach resort Samui. New build 2022, friendly staff, easy access, everything superb.

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022

4/10 Poor

Ido

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely beautiful. The staff were. Super friendly & helpful and even gave us an unexpected upgrade for our honeymoon. It was a true 5 star resort. Would love visit more outrigger resorts after staying here.

4/10 Poor

Susan, England

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’ve been to this property before and loved it hence why I went back won’t be back again hotels shouldn’t be open for guests as it is going through renovations
Stayed 20 nights in Sep 2022
Response from Leah Matters on Oct 25, 2022
Thank you Susan and John for choosing to return to stay with us at the newly renovated Outrigger Koh Samui Beach Resort (formerly Manathai Koh Samui Beach Resort).First, please allow me to take this opportunity to sincerely apologise for any disruption during the first couple days of your stay. We understand and appreciate your disappointment with regards to the works at the entrance of Edgewater Beach Club, hence our offer for you to relocate for the remainder of your stay. Your decision to spend your remaining 10 days with us was warmly welcomed and the team and I were delighted! We were also pleased that you expressed to our team that you had enjoyed your stay, the newly improved resort facilities and our Edgewater beach club experience.We are pleased to officially announce that all renovations are complete with the remainder of the resort opening on 01st November. Our colonial style, newly renovated resort now features 146 rooms including suites, our exclusive Voyager 47 club lounge, Edgewater Beach Club with four swimming pools and children’s water slide, Mala Kitchen, an additional swimming pool and quiet area on the resort side, gymnasium, Coral Kids Club and games room. Susan, while we are disappointed with your decision not to return at present, if you do change your mind, I would welcome you to contact me directly so I can personally assist with your reservation and stay. Safe travels back to the UK and Sawasdee. Kindest RegardsLeah MattersGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nicely updated,clean and very spacious! Staff are extremely helpful and attentive to your needs, looking forward to returning in the years ahead!
Stayed 7 nights in Mar 2020
Response from Por on Mar 29, 2020
Dear sir, Thank you very much for your comments, we are very appriciate for your satisfied with our services. We look forward to welcome you again in the next future. Warm regards Suleewan K. Front Office Manager

10/10 Excellent

Daniel, NEW YORK,NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was excellent. Staff was very attentive to any needs. We are considering having a traditional Thai wedding here. Will definitely be back. I highly recommend the breakfast. I live in NYC and the omelette at this resort in my opinion rates far better. We also had a candlelit dinner out near the ocean booked by ManaThai resort. I couldn't have asked for anything better. Thanks again
Stayed 2 nights in Mar 2020
Response from Por on Mar 12, 2020
Dear Mr. Daniel, Sawasdee ka and warm greeting from Manathai Koh Samui. Thank you for your review of your recent stay. Glad to know that you enjoyed the stay especailly the Candle Light Dinner and service from our team with the smiles. We lookforward to welcome again in the next future. Warm regards, Suleewan K. Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great , staff fantastic , breakfast service was lovely , our room was real nice
Stayed 3 nights in Feb 2020
Response from Suleewan on Mar 12, 2020
Dear sirs, Sawadee ka and warm greetings from Manathai Koh Samui. Kop Khun Ka - Thank you for your review as our guest. We are delighted to know that you enjoyed your stay as our guest. Warn regards, Sulewan K.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants could have been better and breakfast was average
Stayed 10 nights in Jan 2020
Response from Por on Feb 12, 2020
Dear sir, Thank you very much for your recent stay with us and thank you for your comments that we will past to the Management team. Warm regards, Suleewan K. Front Office Manager

8/10 Good

Lam

Travelled with partner
Liked: Cleanliness, staff & service
Location and staffs
Stayed 3 nights in Jan 2020
Response from Por on Feb 12, 2020
Dear sirs, Thank you very much for your recent stay with us. We lookforward to see you agin in the next future. Warm regards, Suleewan K. Front Office Manager

8/10 Good

Lobo, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, helpful, Fair location, Pricey at hotel other than when they have two for one which makes it more reasonable.
Stayed 7 nights in Jan 2020
Response from Por on Feb 2, 2020
Dear sirs or madam, We are very thank you for your resent stay with us and very appriciate for your satisafied. We look forward to see you agin in the next future. Warm regards, Suleewan K. Front Office Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
The facilities are good, it need some update in the common areas
Stayed 6 nights in Dec 2019
Response from Por on Jan 7, 2020
Dear Sir or Madam, Thank you very much for your comments I will make sure to bring to the management. We Hope to have the opportunity to welcome you back in the not too distant future. Warm regards, Suleewan Kaewmak Front Office Manager

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent, my only issues would be that the ocean isn’t super clean and the roads outside are dangerous with no sidewalks and sometimes smelled of sewage on the street- but none of these are the hotel’s fault. Nearby there are a few good local restaurants but not a lot within walking distance. Overall the room and service great, buffet good, and the pool and food really great. Would stay here again.
Stayed 7 nights in Dec 2019
Response from Por on Jan 5, 2020
Dear Sir or Madam, Thank you for choosing our resort for your recent holiday. I am pleased to read that you found our resort is good service and thank you for your undestranding our hotel location and the surroundings. Thank you once for your feedback and we are looking forward to welcoming you back in the nearest future Warm regards, Suleewan Kaewmak Front Office Manager

10/10 Excellent

Leagh

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My second visit to the Manathai Hotel, located next to Lami beach and close to Lami town center, i stayed in a deluxe double room and the room was clean he grounds and facilities are tidy and well maintained, i only used the breakfast which was of a continental buffet style for a 9 night stay in Samui this was an ideal
Stayed 9 nights in Dec 2019
Response from Por on Jan 5, 2020
Dear Sir or Madam, Sawadee ka and warm greetings from Manathai Koh Samui. Kop Khun Ka - We very appreciate to know that you have satisfied during your stay with us. Hope to have the opportunity to welcome you back again in the nexty future. Warm regards, Suleewan Kaewmak Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, room was lovely, breakfast was really good, something for every taste, lovely pool right by the beach, staff very nice and helpful, maid was very good, constant supply of clean towels/ pool towels and robes.
Stayed 8 nights in Nov 2019
Response from Por on Dec 19, 2019
Dear Anonymous, Thank you for your review as our guest. We are delighted to know that you enjoyed your stay as our guest. Hope to have the opportunity to welcome you back in the not too distant future. Warm regards, Suleewan Kaewmak Front Office Manager

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, room comfort
No value for money
Misleading information Anand pictures regarding yeh location
Stayed 2 nights in Oct 2019
Response from Por on Oct 7, 2019
Dear sir, We are sorry to know of this disappointment during your stay from various departments. On behalf of us all we offer you our apologies. Warm regards, Suleewan Kaewmak Front Office Manager

6/10 Okay

MK, Malaysia

Travelled with partner
Disliked: Amenities
We were staying in the hotel for 5 days 4 nights, and was given a room with pool view, It is very noisy because many Chinese tourists and their children were screaming while dipping themselves or playing in the pool. My husband and I had to wear ear plugs while taking our afternoon nap. We complained it to the front desk, but nothing was done to notify these Chinese guests that they could be too noisy and had disturbed other hotel guests.During the second night, our air cond has become too noisy and we had to inform the front desk for a technician to fix the noise from air cond. This hotel is quite stingy with toiletries and on a daily basisi, the housekeeping staffs did not do a good cleaning job as well. Imagine that we had been using the round hand soap for 5 days, and it had become as small as a 10cent coin but was not replaced with a fresh new one by the housekeeping staffs. It was indeed pathetic!! The Pad Thai restaurant at the front of the hotel building served lousy food and the price was not reasonable at all. Therefore I strongly recommend guests to look out for a better taste of Thai food at other restaurants near by or on the beach. We will definitely choose to stay in other hotels during our future visit to Koh Samui!
Stayed 4 nights in Sep 2019
Response from Por on Sep 29, 2019
Dear Sir, Sawadee ka and warm greetings from Manathai Koh Samui. We are sorry to know of this disappointment during your stay from various departments, and I am sorry we didn't get it corrected during the stay. On behalf of us all we offer you our apologies. Warm regards, Suleewan Kaewak Front Office Manager

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel Great rooms and even better breakfast
Stayed 5 nights in Aug 2019
Response from Por on Sep 23, 2019
Dear sir, Thank you for your review as our guest. We are delighted to know that you enjoyed your stay as our guest. Hope to have the opportunity to welcome you back in the not too distant future. Warm regards, Suleewan Kaewmak Front Office Manager

10/10 Excellent

Melissa N

Liked: Cleanliness, staff & service, property conditions & facilities
5 Nights in Beautiful Thai Style Hotel
This was a beautiful hotel and we were upgraded by Manathai to a Deluxe Garden View room, much bigger and better than the room we had booked but without a pool view. Being a garden view though it meant you had your own little yard space which was nice. The bed however was terrible, it was hard, lumpy and most likely old. Buffet breakfast was a big highlight for us, very nicely cooked food every day, it some changes in the hot food each day made it interesting. The staff at the hotel were all very friendly and accommodating, good service.
Stayed 5 nights in Aug 2019
Response from Fron Office Manager on Aug 25, 2019
Dear sir, Thank you very much for staying with us. We appreciate your feedback!. We lookforward to welcome you again in the next fure. Warm regards, Suleewan K.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious colonial style rooms, good breakfast & 2 pools to enjoy.
Stayed 5 nights in Aug 2019
Response from Suleewan K./Front Office Manager on Aug 20, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Stephen, Vienna

Liked: Cleanliness, staff & service, room comfort
Comfortable
The edging around the pools is very rough and sharp. My son had bad abrasions on his knees from these sharp edges, especially underwater between the main and kids pool.
Stayed 7 nights in Jul 2019
Response from Por on Aug 7, 2019
Dear value guests, Sawadee ka and warm greetings from Manathai Koh Samui. We are sorry to know that your stay was disappointing to you for service and layout and location. It is regretful to know this was the feeling you left with, and that it was not corrected while here. We will learn from this for our improvement. Warm regards, Suleewan Kaewmak Front Office Manager

8/10 Good

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach pool was really lovely, its a shame ther is a road between the hotel and beah pool. This was unclear on booking. It turned out fine though. We loved the breakfast and the brekky staf were wonderful! Rooms were clean and well maintained. Was in a good location though the beach is not for swimming. You have to walk up toward Lamai so I was a bit disappointed we were not lying on a beautiful beach. Otherwise the hotel was good value.
Stayed 7 nights in Jul 2019
Response from Por on Jul 29, 2019
Dear sir, Greetings from Manathai Koh Samui. Thank you for your review of your recent stay. Glad to know that you enjoyed the stay and service from our team with the smiles. Warm regards, Suleewan Kaewmak Front Office Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect apart from the toilet in our room which didn’t work
Stayed 2 nights in Jul 2019
Response from Front Office Manager on Jul 7, 2019
Dear sir, Thank you very much for you resent stay with us and I am so delighted to know that you enjoyed your stay with us. For the comment we will keep to recheck and fix it. We will not turn our back in this kind of matter. Warm regards Suleewan K.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, horrible beach
The actual hotel looks very nice and classy, would honestly rate the look to be 5 star. The pictures are definitely accurate. The location is a short motor bike ride from lamai and crystal bay. However, the actual location of the hotel is not walking distance from any nice beaches. The hotel has a pool and spa right along the beach (across the street from the actual hotel) and the location WOULD have been good if this beach was nice at all. I REPEAT it is not nice AT ALL. Very ugly beach with view of bad looking docks that may or may not ever be used. The view and sand is terrible and dirty. I wish this wasn’t the case as the actual hotel is beautiful.
Stayed 2 nights in Jun 2019
Response from Por on Jul 3, 2019
Dear sir, We are sorry to know that your stay was disappointing to you for layout and location. It is regretful to know this was the feeling you left with, and that it was not corrected while here. We will learn from this for our improvement. Warm regards, Suleewan K. Front Office Manager

6/10 Okay

Colin, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent although reception had no English. Everything very clean and in good condition. Breakfast was OK but couched to asian preferences which was good for us. The two restaurants were poor to terrible, definitely only a 1 star rating. The open air restaurant next door was infinitely better. Lastly the photos on the web inferred that the resort was on the beach but in fact it was across a very busy road.
Stayed 16 nights in May 2019
Response from Front Office Manager on Jun 19, 2019
Dear Colin, Thank you for taking the time to share your review as our guests. It is appreciated to take all of your comments past to our management team for motivating. Warm regards, Suleewan K.