Dear Guest,Thank you for your 5star review. We look forward to welcoming you back in near future.

Dear Guest,It appears during your most recent stay the service you experienced is not up to our normal standard of excellence. I would appreciate an opportunity to speak to you further about these issues so that I may have the opportunity to gain back your trust and business.Hoping to hear from you soon,

Dear Julie,Thank you for your feedback and for choosing Crowne Plaza Kitchener- Waterloo. Every member of our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.

Dear Guest,Thank you for your five star review. We look forward to welcoming you back

We appreciate your feedback and hop[e to have you stay with us again soon.

Dear Guest,Thanks for your feedback and we look forward to welcoming you back.

Dear Guest,We are sorry to hear about your disappointing experience with our hotel staff at the reception. We would appreciate it if you could provide us with additional details regarding the specific issues you encountered. This will help us investigate the matter thoroughly and take appropriate steps to address any concerns.

We appreciate your feedback and hope to have the opportunity to serve you again.

We are so glad to hear you experienced excellent service during your stay. We hope to have you stay with us again soon.

Thank you for your perfect score. We a re so glad you enjoyed your stay with us and hope to have you stay with us again soon

We are so glad you enjoyed your stay with us and hope to have you stay with us again soon!

Dear Monique, Thank you for choosing to stay at Crowne Plaza Kitchener -Waterloo. I appreciate you taking the time to provide feedback about your recent experience with us. We take pride in creating a rewarding experience for each of our guests and I am sorry to hear that on this occasion we did not meet all of your expectations. I have investigated the matter with my team and managers, who joins with me in apologizing to you. Please be assured that we have taken your comments very seriously. All guest feedback is appreciated and wherever possible, changes are made to our hotel operations. I sincerely hope we will be given the opportunity of welcoming you back to our hotel in the future, where we are able to extend to you the high level of service we strive to offer all of our guests. Warm regards, Sanampreet Singh Bhinder Assistant Front Office Manager

Dear Alexandre, Thank you for your kind review and I am very honored that you have chosen Crowne Plaza Kitchener -Waterloo for your stay. We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations. Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future. Warm regards, Sanampreet Singh Bhinder Assistant Front Office Manager

Bonjour! Merci! Thank you for your rating and feedback - and look forward to welcoming you back again soon!

Cher Pierre' Merci! Thank you for sharing your visit with us. I do apologize that our amenities were closed due to the current pandemic, but we hope to be reopen fully soon and look forward to another opportunity to welcome you back!

Dear Felix, Thank you very much for the 10 star rating and we hope to see you again soon.

Thank you so much for your 5 star review. We are so glad that you enjoyed your stay with us and hope to have you stay again soon.

Hi Larry,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.Safe travels,

We appreciate your feedback and are sorry to hear about the noise you experienced during your stay. We hope to have the opportunity to serve you again.

Dear Vinod,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional rating.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

Thank you so much for your 5 star review. We are so glad that you enjoyed your stay with us and hope to have you stay with us again soon.

We appreciate your feedback and are sorry to hear you had difficulty charging your electronics during your stay. Rest assured we will inform the concerned department. We hope to have the opportunity to serve you again.

Hi Luke,Thank you for sharing your feedback with us. We're sorry to hear about your disappointment and want to address your concerns. We assure you that we strive for transparency in our pricing and apologize if there was any confusion. Just to clarify, it was communicated to you that the price for mini golf is 8 per club and for the bowling alley it is 10. Regarding the amenities, we want to clarify that we do not advertise a hot tub or sauna. If you have any further questions or concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to make things right.

Thank you so much for your 4 star review. I am so glad that you enjoyed your stay and found the staff to be excellent. I will ensure to pass along your kind words to our team

Hi Alain,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

Hi Evelyn,Thank you for your feedback and for choosing Crowne Plaza Kitchener- Waterloo. Every member of our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.

Hi Karen,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon

Dear Russel,We sincerely apologize for the inconvenience you experienced with our hotel's accessibility. We understand your concerns and are actively working to improve our facilities to better accommodate all guests. Your feedback is invaluable to us, and we will take your comments into serious consideration for future enhancements.

Dear Bojan,Thank you for your 5star review. We look forward to welcoming you back.

Dear Ken,We're thrilled to hear that you had such a wonderful experience with us! It's fantastic to know that our front desk staff exceeded your expectations by quickly accommodating your requests. We're delighted that you enjoyed our breakfast buffet and that our presentation, wait staff, and food all met your satisfaction. We look forward to welcoming you back in near future.

Dear Dennis,We're delighted to hear about your positive experience! Providing courteous service and promptly addressing complaints are top priorities for us. Additionally, we're thrilled that you enjoyed our rich breakfast options. Your satisfaction is important to us, and we look forward to welcoming you back again soon!

Hi Tracy,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.Safe travels,

Thank you so much for your 4 star review. It was a pleasure to have you stay with us and we hope to have you stay with us again soon.

Dear Alexandru,It appears during your most recent stay the service you experienced is not up to our normal standard of excellence. I would appreciate an opportunity to speak to you further about these issues so that I may have the opportunity to gain back your trust and business.

Dear Deepika,It appears during your most recent stay the service you experienced is not up to our normal standard of excellence. I would appreciate an opportunity to speak to you further about these issues so that I may have the opportunity to gain back your trust and business.

Dear Lara,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon.

Hi Richard,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon.

Thank you for your 5 star review. We are so glad to hear that you found the staff to be great and very helpful during your stay. I will ensure to pass along your kind words to our team.

Dear Ems,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.Safe travels,

Hi Chelan,Thank you for your review. We look forward to welcoming you back.

Dear Linda,We're pleased to hear that our hotel's location made it convenient for you to attend events at the Centre in the Square.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

Dear Sheila,Thank you for your feedback. We're delighted to hear that you found our staff to be fantastic. However, we apologize for any disappointment regarding the condition of the furniture and the issues with the shower pressure and cleanliness. Your comments are important to us, and we will address these areas to ensure a more enjoyable experience for our guests in the future. If there's anything else we can do to improve your stay, please don't hesitate to let us know.

Hi Abraham,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

Dear Shelley,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

Dear Katelynne,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon.

Thank you for your 5 star review. We are so glad to hear that you found the hotel to be in a great location. We hope to have you stay with us again soon.

Thank you so much for your 5 star review. We are so glad you had a great experience with our super friendly staff and found the lobby to be so welcoming. We hope to have the opportunity to serve you again.