Interior

Reviews of The Green Hotel Golf & Leisure Resort

3 out of 5
The Green Hotel Golf & Leisure Resort
2 The Muirs, Kinross, Scotland

Reviews

8.0

Very good

Rating 10 - Excellent. 122 out of 405 reviews" "
Rating 8 - Good. 170 out of 405 reviews" "
Rating 6 - Okay. 74 out of 405 reviews" "
Rating 4 - Poor. 30 out of 405 reviews" "
Rating 2 - Terrible. 9 out of 405 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service
The hotel is a bit dated but the staff are efficient. The decor isnt great but service wtc are top quality.
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were great, reception, bar and waiting staff. Hotel itself is needing a makeover but the room was clean.
Stayed 1 night in Feb 2024

8/10 Good

BRUCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

4/10 Poor

Caroline

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very tired rooms
Rooms are very tired and not clean. The carpet needed a good vacuum especially around the skirting boards.
Stayed 3 nights in Nov 2023

6/10 Okay

lesley

Stayed 1 night in Nov 2023

6/10 Okay

Chatriona

Stayed 1 night in Nov 2023

6/10 Okay

Audrey

Stayed 1 night in Nov 2023

8/10 Good

J G

Business traveller
Liked: Cleanliness, staff & service, room comfort
Another Night Away
A once grand hotel that has seen better times. Food from the bar is excellent, but it’s not a big enough area.
Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Stayed 1 night in Oct 2023

6/10 Okay

P

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Tired Hotel
Very tired rooms and in general.
Stayed 1 night in Oct 2023

6/10 Okay

Julie, Essex

Travelled with group
Liked: Staff & service
Very pretty courtyard
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Stayed 1 night in Oct 2023

4/10 Poor

J

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over priced poor hotel
Hotel old and tired Gaffer tape on carpets , carpets stained Tried to put me in corridor for evening meal Bed was 2 singles pushed together and was different heights No main light in room just bedside lamps No plug socket near bed Access to Wi-Fi via qr code , no good if you want to use laptop
Stayed 1 night in Sep 2023

10/10 Excellent

Malcolm

Stayed 2 nights in Sep 2023

8/10 Good

Christina

Stayed 1 night in Sep 2023

10/10 Excellent

Manumon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need at least one more ceiling lights in the room,in toilet closet cover is not standing, when sitting on the closet it is falling on our back,otherthan these everything was fine. Thanks
Stayed 2 nights in Aug 2023

4/10 Poor

Jenna

Stayed 1 night in Aug 2023

6/10 Okay

Gordon Manzie

Liked: Cleanliness, room comfort
Disliked: Staff & service
Your £138 pound room cost me £169 when I queried the money I was informed that I would have to send a copy of my bank statement from March why?
Stayed 1 night in Jul 2023

10/10 Excellent

Sarah

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
.
The hotel is very run down and shabby The plug sockets in bedroom are still the old fashioned round ones so unable to charge phone
Stayed 1 night in Jun 2023

8/10 Good

Janice

Stayed 1 night in Jun 2023

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely hotel. Food was exceptional in both the dining room and breakfast lounge. Staff were terrific. There is easy bus access to/from Edinburgh. I would recommend it.
Stayed 1 night in May 2023

4/10 Poor

Steven

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Poor Poor!
Would not recommend!! , I was given a room which had a view of old furniture and appliances not to mention a cracked window, mould around the bath and foid debris (cake) behind the kettle / table. I was moved to another room with no lighting just two working lamps (36) curtains which did not meet in the middle, damp stains on the ceiling and rotted coving along with mould around the bath. The building is lovely but really tired and used. The carpets in common areas and stairs are thread bare and patched together with gaffer tape. On a positive the food and breakfast was ok. Not repeat Not worth the money, choose somewhere else.
Stayed 1 night in May 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the money
It was very enjoyable. A warm welcome and staff very helpful. We had an evening meal very well presented and filling. Breakfast was very filling and set us up for the day.
Stayed 1 night in May 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im a regular visitor to this hotel and always enjoy my stay The staff are so friendly and helpful. Breakfast is great. The rooms are being renovated at the moment and look good.
Stayed 2 nights in Apr 2023

8/10 Good

Alan

Travelled with partner
Liked: Staff & service, amenities
Our room was lovely & modern & clean. Hotel needs a make over. Torn carpets & peeling paint. Breakfast was great.
Stayed 1 night in Mar 2023

10/10 Excellent

elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill time
Love it here so good I came back
Stayed 1 night in Feb 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Wallace

Stayed 1 night in Feb 2023

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smashing hotel
Great hotel big warm room Lovely restaurant Friendly staff Great price will stay again
Stayed 1 night in Feb 2023

6/10 Okay

Jacqueline

Stayed 2 nights in Feb 2023

10/10 Excellent

Sheila

Stayed 1 night in Jan 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kinross day out
Lovely hotel , we went to see a band Could not fault anything Staff and facilities were excellent
Stayed 1 night in Jan 2023

8/10 Good

david

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Tony

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The location is great. We have been going off and on for thirty years. The staff could not be more helpful. I believe rooms are being renovated but the room we had was clean but very tired especially the bathroom. We had no hot water at 8.00am and the water pressure for the toilet was incredibly low. It was the same in the toilets below our floor.

8/10 Good

Ruth

Stayed 1 night in Dec 2022

10/10 Excellent

Kirsten

Stayed 1 night in Dec 2022

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice stay, some parts of the hotel a bit tired
Very warm welcome by the reception team, room size was good and clean but carpets in room and throughout hotel stained and very worn ( need replacing ). Reception team always helpful but daytime staff in Jock's bar made you feel like you were an inconvenience rather than a valued customer. However, would recommend the Sports bar where Sean and his team provide a warm welcome and excellent service!
Stayed 3 nights in Nov 2022

6/10 Okay

Ian

Liked: Staff & service
Positives- Lovely staff, We enjoyed dinner and breakfast, Backstage have some fantastic bands to go and see. The place itself is a lovely building which really needs a good bit of TLC and upgrading.
Stayed 1 night in Nov 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large comfortable rooms. Good food.
Stayed 1 night in Oct 2022

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and polite. Hotel linked to Backstage venue via corridor, so easy access without having to go outside if raining etc. Great hotel to stay and visit Loch Leven too.
Stayed 1 night in Oct 2022

10/10 Excellent

Ian

Stayed 1 night in Sep 2022

8/10 Good

Rhonda

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old, shabby and desperately needs refurbishment!
The staff were lovely and very polite, however the hotel is so old and shabby and in desperate need of refurbishment. The family room was big but some kind of separation between the kids and adults bed would be good! It was the most uncomfortable bed I’ve ever slept on so couldn’t wait to leave. The carpets are threadbare and taped up, looked ridiculous. Mould in the bathrooms which were so outdated. The breakfast wasn’t great, cheap ingredients. Definitely wouldn’t stay here again!
Stayed 3 nights in Aug 2022

10/10 Excellent

Eilean

Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Beautiful building
Really lovely building in a great location with on-site parking. Rooms were huge and overlooking a beautiful courtyard but were quite tired and in need of repairs. The staff were not overly helpful but the service was still good and the food was good too. I would definitely stay here again if only to support them in reinvesting into the place.
Stayed 1 night in Aug 2022

10/10 Excellent

Margaret

Stayed 1 night in Aug 2022

4/10 Poor

Agnes

Disliked: Cleanliness, property conditions & facilities, room comfort
Green Hotel made my face green
Where do I start, bed badly made, pillows awful, and just a bed sheet directly on the mattress, nothing in between like a topper which meant you could feel the buttons on the mattress when you lie down, towel rail in bathroom hanging off and fan on ceiling filthy. No fridge in room, no water or even glasses to drink from. Basic for a cup of tea or coffee. Does no one check the rooms before they let guests in. Had to ask for products in bathroom to be replaced as I had used them. When we checked in we were told food in Jock’s Bar finished orders at 20.45, we were there by 20.30 and waiter told us they had stopped taking orders, I insisted as I was a resident and eventually we were told we could order something. Next evening we made sure we were there by 20.00, we ordered food again and waited nearly an hour for it. Food was okay, nothing special. We used to stay in Kinross, always thought The Green looked like a really special place and were so looking forward to staying there. What a disappointment. Certainly would never recommend it to anyone and thought for the price we were charged, it was expensive compared to other hotels we had stayed in. I did think the reception area was lovely and I believe some of the bedrooms have been upgraded, but ours certainly wasn’t and don’t think they should be charging what they did for our. It was room 34. I did speak to the receptionist when I left about it, she gave me an e mail address to write to but it wasn’t accepted when I sent i
Fan in bathroom
Towel rail in bathroom
Stayed 2 nights in Jul 2022

10/10 Excellent

Mrs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our one night stay. Room was huge, clean and comfortable. Public areas have all been refurbished and look lovely. Friendly staff. Good food. Would stay again if in the area.
Stayed 1 night in Jul 2022

10/10 Excellent

michael

Stayed 2 nights in Jul 2022