Indoor pool

Reviews of The Heritage

4 out of 5
The Heritage
County Laois, Killenard, Laois

Reviews

9.2

Wonderful

Rating 10 - Excellent. 228 out of 342 reviews" "
Rating 8 - Good. 83 out of 342 reviews" "
Rating 6 - Okay. 18 out of 342 reviews" "
Rating 4 - Poor. 9 out of 342 reviews" "
Rating 2 - Terrible. 4 out of 342 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Olukayode

Stayed 3 nights in Jan 2024

10/10 Excellent

Jo

Stayed 1 night in Nov 2023

10/10 Excellent

catherine

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Anja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel
Lovely hotel and friendly staff. Great location.
Stayed 1 night in Oct 2023

10/10 Excellent

lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid-week stay in October 2023
Room was very comfortable and large. Staff very friendly and helpful. Food was excellent too. Only slight disappointment was that the pool is small and in a separate building so you have to go outside in your dressing gown.
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a lovely hotel Great features and facilities Room was well equipped with both bath and shower . Bed was super comfortable. Great food in the bar for dinner and quality breakfast buffet choices Loads of staff to serve with a great ambience at the bar Pool/ spa was an added bonus and of good quality Will most definitely be going back there All round Super hotel with that Irish warmth
Stayed 1 night in Sep 2023

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Nothing was spared. Staff were brilliant service was excellent rooms were lovely and food amazing.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay
Very calm , nice food , lovely sleep
Stayed 1 night in Sep 2023

6/10 Okay

Cathal

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Lovely looking hotel. Rooms were ridiculously hot at night which made the stay uncomfortable. Service in the bar very poor.
Stayed 2 nights in Sep 2023

6/10 Okay

Kate

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brekkie
Very comfortable. Breakfast was ir's usual quality but service could be a bit better. Food came a bit too fast on both mornings.
Stayed 2 nights in Aug 2023

10/10 Excellent

Noeleen

Stayed 1 night in Aug 2023

4/10 Poor

Jen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business overnight solo
Welcome by Elaine at reception was fantastic, so friendly and helpful. I was traveling solo in between meetings . She booked me into the bar for food but i changed and went to fine dining restaurant Blakes where dinner was absolutely delicious and manager and staff excellent It was a very humid day and the only 2 things i would comment on is the Aircon in the room was quite baffling to work and the hotel would really benefit from a nice outdoors seating area ( the one to the side of the hotel is a bit forgotten and bleak )
Stayed 1 night in Aug 2023

4/10 Poor

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stay well clear!! Terrible customer service.
The place itself is beautiful but we found the level of service was terrible. We booked a junior suite for a night just after coming from 3 nights in another hotel in which we got married. We were disgusted we actually left the other hotel as comparing staff between both hotels was like chalk and cheese. Both tvs in our room had no channels working on them. We rang down to reception for a bucket with ice as we recevieved a nice bottle of Moet as a wedding present and wanted to have a glass to celebrate. They sent up a bucket with 4 ice cubes in it. We booked in for dinner and were sat at a high rocky table even though there were plenty of lower tables. We asked to move and waitress had to ask for permission to move us and said the rocky table was usually given to people not eating. We waited 20 mins for a drink which in the end was a can of west coast cooler unopened. We ordered food, and the wrong order came for myself. The wifes rice was cold in the middle which tells me it was microwaved and not for long enough. The fire alarm went off twice around 1am and we got 2 different reasons as to why. On checking out we complained about fire alarm and staff blamed a customer for smoking in a room even though night before we were told someone bumped against something in the kitchen. They then overcharged us on checking out by roughly €160 which eventually we got back after complaining and was promised a call back from a manager which never happened...
Stayed 1 night in Jul 2023

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 2 nights in Aug 2023

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Stephanie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Keith

Stayed 1 night in Aug 2023

4/10 Poor

Amber

Travelled with group
Liked: Staff & service
I thought the staff were lovely but unfortunately the food in the bar was not great my husbands burger was hard and the brisket was very tough. The meal for 4 of us cost €245 which for quality of food is very expensive. The spa is extra which it does not state when booking, it is an extra €25 per person just to go into it without a treatment and for €335 a night and advertised as a hotel and spa it isn’t really acceptable. Our friend were over from Scotland and their room temp was 25 degrees all night and when they rang down they were told to open a window only to hear sectarian singing from a wedding that was at the hotel. Overall for the price (upwards of €500 per couple) not a great experience.
Stayed 1 night in Jul 2023

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay them a visit!
Great stay in a lovely very clean hotel. The staff were a little under pressure at dinner time in the bar with a full house so there was a bit of a wait on our main course, but we were on no rush. The food was delicious and staff were all very friendly. Only downfall was the loud grass cutting on the golf course at about 6am.
Stayed 1 night in Jul 2023

2/10 Terrible

Kevin

Stayed 2 nights in Jul 2023

10/10 Excellent

Aaron

Stayed 1 night in Jul 2023

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No AC. Supposedly not working. Windows with tiny openings...we roasted at night even though we opened the window and it was very cool outside... needed a tutorial to work the toilet fortunately a nice employee taught me the secret!!!
Stayed 2 nights in Jun 2023

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay at the heritage and absolutely excellent service from all of the staff from reception to the restaurant to the cleaning staff. They were all attentive, friendly and couldn’t do any more for us, I haven’t had better service! The food in Blake’s restaurant was amazing! Will definitely be back and recommend to anyone!!
Stayed 1 night in Jul 2023

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Lawrence

Stayed 1 night in Jun 2023

10/10 Excellent

Kerry

Stayed 1 night in Jun 2023

10/10 Excellent

Blakeley

Stayed 1 night in Jun 2023

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb 4 Star Hotel
Excellent hotel. Not as "finesse" as it should be for it's rating and price - but overall - would highly recommend it.
Stayed 2 nights in May 2023

10/10 Excellent

Rochelle, Prescott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property
Stayed 1 night in May 2023

4/10 Poor

Simon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a good first impression to Ireland
We came to Ireland on a business trip. Paid £1556 for two rooms for 3 nights. Food and bar bill was around £600 for 3 people. Price I don't have an issue with, however I do have an issue with how we were treated in the Seven bar by the person in charge on the Saturday evening and the waiting staff. we reserved a table for 3 for 19:30. Two people sat at a table for 4 next to us. They were there before us. We had starters and a main course and waited to be given the desert menu. Before that could happen the person in charge of the bar asked us to vacate the table for someone else. We said we had not finished. we were offered to sit on bar stools at the bar to finish our dinner. The two diners on the table next to us had finished their meal but were not asked to vacate their table. When I pay out around £2000 for a 3 night stay I expect better service than what I was given.
Stayed 3 nights in Apr 2023

10/10 Excellent

Catherine

Stayed 1 night in Apr 2023

8/10 Good

edward, dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location staff professionalism signage outside hotel could do with been improved
Stayed 1 night in Apr 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Fidel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Words cannot describe how beautiful this Hotel is. This is true luxury. My wife and I loved it. We booked a junior suite and the space was huge! We had an electric fireplace in the living room, a gorgeous balcony with a view to the beautiful green golf course, and heated towel racks. I mean the room even came with a Dyson hair dryer for my wife. If that's not luxury, then I don't know what is. The staff in the restaurants and reception were friendly and super helpful. The surrounding towns were cute and the scenery was breathtaking. Highly recommend the Heritage!

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is lovely. The room was incredible. We were bumped up to a junior suite because they checked us in late. We didn't ask, they just did it. The staff are lovely, really genuinely friendly and helpful. The only thing we didn't like was the slightly regimented way you had to book a table in tne bar area for food. If you just wanted a drink you could only sit at the bar. Also, not a lot to do near the hotel if you don't golf or spa. But that's why people go here. We would be in the minority. All in all it was a lovely stay. Top marks.
Stayed 1 night in Mar 2023

10/10 Excellent

Aileen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Celebrated a big birthday here recently with 28 guests for dinner, and many of them stayed the night. Exceptional service, every member of staff was so cheerful and kind. So easy to deal with from start to finish. Fantastic food, beautiful surroundings. Definitely one of the best hotels in Ireland. Will be back. Keep up the good work!!
Stayed 1 night in Feb 2023

10/10 Excellent

k

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heritage Hotel Killenard
Excellent hotel clean and staff very friendly and helpful. Beautiful location.
Stayed 1 night in Feb 2023

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel, service, staff all very good. Food was slightly disappointing. Thought price of room was very expensive
Stayed 1 night in Jan 2023

10/10 Excellent

Helen

Stayed 1 night in Jan 2023