Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Days Inn by Wyndham Killeen Fort Hood

2.5 out of 5
Days Inn by Wyndham Killeen Fort Hood
1602 E Central Expressway, Killeen, TX

Reviews

7.0

Good

Rating 10 - Excellent. 229 out of 788 reviews" "
Rating 8 - Good. 229 out of 788 reviews" "
Rating 6 - Okay. 138 out of 788 reviews" "
Rating 4 - Poor. 90 out of 788 reviews" "
Rating 2 - Terrible. 102 out of 788 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, simple and a good spot to stay
Stayed 2 nights in Apr 2024

6/10 Okay

Michael

Travelled with partner
Disliked: Amenities
It’s a decent 2 star hotel. I didn’t get a chance to try the breakfast. House keeping did a good job keeping the room clean. Has a small mini fridge, microwave, hair dryer, iron and tv. Asked for extra pillows, they didn’t have any. Other than that, the sink and shower had good running hot water and the AC was cold.
Stayed 3 nights in Apr 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Very clean. And good service.
Stayed 1 night in Mar 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price
Stayed 1 night in Mar 2024

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was noisy the entire night and the cops were called for a disturbance
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Haseebullah

Stayed 1 night in Feb 2024

8/10 Good

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Every time I went, There was no one at the front desk.
Stayed 3 nights in Jan 2024

6/10 Okay

Francisca

Stayed 1 night in Jan 2024

6/10 Okay

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amenities not as advertised
The motel was very clean and in great condition, however there wasn’t any continental breakfast or any gym in working order. Both things were advertised on Hotels.com, so be aware. Other than that it was an overall “good” experience.
Stayed 1 night in Jan 2024

6/10 Okay

Marc S

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was ok, price was a little high for value received. Some of staff did not speak English
Stayed 1 night in Jan 2024

2/10 Terrible

Epiphany

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

4/10 Poor

Hope, San Antonio

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first morning there was no breakfast. There was a sign on the for that said they would be back in 15 to 20 minutes. An hour later, still no one. There wasn't even coffee made. People were waiting on the lobby to check in. It was a mess. The walls are paper thin so you hear everything. Later in the day i went to the office and told the lady what happened that morning. She apologized and handed me two brown bags so we would have food for the morning. I was like.... is there not going to be food tomorrow either? Now normally I'm not the one to complain about free food...BUT.... as someone mentioned earlier, it was a brown bag with a tiny bottle of water, a cup of yogurt, and a package of 2 mini chocolate chip muffins. It was just sad. This property is good if you want something cheap for a night and don't care about frills or safety.
Stayed 2 nights in Jan 2024
Response from Nash on Jan 15, 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Killeen Fort Hood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear thatYour stay with us wasn’t very pleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. We offer only free to go breakfast bags which states on the website. Which is light breakfast. Plus the coffee was being made at the time when there was no coffee. There was a leak in a room which the front desk had to take a look and then let the maintenance know. That’s why it took him hour to help with maintenance and etc.

10/10 Excellent

neha

Liked: Staff & service, amenities, property conditions & facilities
I loved my stay at the Days Inn Wyndham in Kileen. My room was very spacious, clean, and contained all the room necessities I needed for my stay. I will definitely be staying at this hotel next times I visit Kileen.
Stayed 1 night in Jan 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a night or two
Room was small but comfortable, room did not have any towels, had to obtain some the next day, breakfast was very simple in paper bag.
Stayed 2 nights in Jan 2024

4/10 Poor

Carolina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches everywhere!
Our stay itself was good but there was roaches everywhere. On the walls, restroom, counters and floor. We didn’t end up sleeping in the room as we stayed at another place but we used the room to shower and rest for a bit before heading out. I won’t be booking this hotel again in the future.
Stayed 1 night in Dec 2023

4/10 Poor

joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all they misrepresented the property on the website. Two of the reasons I chose this location was because of the gym and the breakfast. On the site there is a picture of a nice continental breakfast and a picture of a gym with free weights. There turned out to be no gym and the breakfast was a small bag with a mini cup of yogurt, a mini bottle of water and a pack of two mini muffins. The only honest thing about the breakfast was the coffee. This would have been my only complaint if not for the mixup with my check-out. I assumed that my check out date was Tuesday morning when it fact it was that Monday morning, I went out to breakfast Monday 1/2/2024 and came back at 10 til 11. I know this when I pulled up there were two people a man and a woman in my room cleaning up and so my niece checked her watch to see if it was 11am. I walked in and they had removed all of my belongings and my issue was that even if I had actually left check=out doesn't even begin until 11am and if they had removed my belongings they were still in my room and my belongings couldnt have been far as even the housekeeping cart was still in front of my door. At any rate, they gave me a garbage bag which had some of my things in it. The only things I was missing were these two glasses I had bought from Razoo's, An unopened gallon of bottled water, an opened bottle of prune juice, my "breakfast" bag from the day before and some cookies. Long story short, they stole from me, so i left.
Stayed 3 nights in Dec 2023

6/10 Okay

Steve

Liked: Staff & service
Key didn’t work. Staff helped me to get into room and glad he did bc it wasn’t cleaned. He quickly moved to one that was, but this one had clean but stained sheets. Good thing about this place was the late night desk guy. Otherwise seemed a little sketch. But it was a last minute booking. Bathroom was really clean and nice.
Stayed 1 night in Dec 2023

6/10 Okay

Alexandra

Stayed 1 night in Dec 2023

6/10 Okay

Victoria

Travelled with family
Liked: Amenities
I loved the room decoration very modern and minimalist. They had beige chair a bit tiered and dirty. The bed was comfortable but the duvet was very thin. The staff in the front desk was kind but he was missing in the morning for the check out. Overall it was clean but there were not enough towels (just 1 set in a 2 bed room)
Stayed 2 nights in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That when I got there the room and keys where ready waiting for me
Stayed 3 nights in Dec 2023

10/10 Excellent

Seongheui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Damian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Dolores

Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were accommodating when i needed late check outs. Even though the rooms were late getting ready it was a nice stay.

2/10 Terrible

Mary

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, check-in was easy and staff were great.
Stayed 1 night in Dec 2023

2/10 Terrible

Anderick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One word, dirty. Every towel, every sheet, shower and shower curtain and even the outlets had some sort of stain or blemish. Dusty and air filter never cleaned. Not to mention would have to turn off AC around 5am every morning due to it sounding like a backfiring motor. Had to go buy cleaning supplies to even feel remotely sanitary. Never staying at another Days Inn, I can at least say thank you for that.
Stayed 3 nights in Dec 2023

4/10 Poor

Jaime

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

April

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run from this place. Its dirty, nasty, and it stinks. I ended up leaving and booking at another hotel. I swear i saw a group of hookers and their Johns coming and going and I was only there was for 1 hr. I didnt feel safe there at all !!
Stayed 1 night in Dec 2023

8/10 Good

Nora, Parker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough towels. But quick check in. Nice bed. Central location. Amazing value
Stayed 2 nights in Nov 2023

2/10 Terrible

Gamze

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Downson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place
Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
No hot water in the shower
Stayed 1 night in Nov 2023

10/10 Excellent

Donna

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Very kind and courteous. Even though it was a late night check in.
Stayed 1 night in Nov 2023

2/10 Terrible

Brianna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Sarah

Disliked: Cleanliness, room comfort
I wouldn’t stay here again
Was in a non smoking room and still smelt like smoke, ac didn’t work super hot in the room. Shower head barely worked.
Stayed 1 night in Nov 2023

10/10 Excellent

Steven, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Deric

Stayed 1 night in Nov 2023

8/10 Good

Donna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience, price, clean, safe
Stayed 1 night in Oct 2023

8/10 Good

Martin

Stayed 1 night in Oct 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quite
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and in good condition.
Stayed 4 nights in Oct 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
would definitely book again
Stayed 1 night in Sep 2023

10/10 Excellent

Juan Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Addie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Diane

Stayed 3 nights in Sep 2023

10/10 Excellent

Tommy

Stayed 1 night in Sep 2023