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The Ritz-Carlton Key Biscayne, Miami - Key Biscayne Hotels
Rating: 5.0 Stars

The Ritz-Carlton Key Biscayne, Miami

455 Grand Bay Dr, Key Biscayne - Map
As a major critic of hospitality and one who is in the business of hospitality, as the administrative director of support services at the leading hospital in N.J. and the number 5 hospital in the Tri-State area, I can honestly and unequivocally extend the highest of compliments to the staff at the Ritz Carlton, Key Biscayne Florida. The staff consistently demonstrated the core values of the organization each and every time. Their on-going efforts to insure that all guest were treated like royalty cannot be challenged. My hat goes off to some of those special moments of an extraordinary staff via Jose at the front door, Vanessa in dining, Mohammad at pool side, and the Housekeepers servicing room 825 Tania, and Adilia. The staff could not be more accommodating and the fact that it only took one encounter and each of them could recall your name as though they knew you for years and believe me I checked for cheat sheets and there were none. There's a reason why the Ritz Carlton is often used as the gold standard, and I've experienced it first hand. You just stole a frequent customer of the Intercontinental organization. See you in you Europe next summer. You have mastered each of your Service Values:
Brian from N.Y./N.J.
Located on a long stretch of golden-sand beach on the barrier island of Key Biscayne, this luxurious Miami-area resort blends …More

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    Pocket Guide: Key Biscayne, Miami Business Hotels

    Key Biscayne is accessible via the Rickenbacker Causeway and by boat. Visitors can dock at the Key Biscayne Yacht Club, which hosts races and regattas. Aside from pristine beaches, Crandon Park and Bill Baggs Cape Florida State Park feature tropical flora and fauna. The state park’s lighthouse is the county’s oldest standing structure. The Miami Seaquarium is north of Key Biscayne on Virginia Key.

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