Lac

Weald of Kent – Avis

2 out of 5
Weald of Kent
Maidstone Road, Ashford, England

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 117 avis sur 236." "
Note de 8 – Bien, d’après 79 avis sur 236." "
Note de 6 – Acceptable, d’après 28 avis sur 236." "
Note de 4 – Médiocre, d’après 8 avis sur 236." "
Note de 2 – Terrible, d’après 4 avis sur 236." "

9,0/10

Propreté

8,8/10

Service et personnel

8,8/10

Commodités

8,6/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Elisabeth

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Agréable, chambre spacieuse et confortable
Séjour agréable et confortable. Personnel accueillant. Très bon repas. La photo de chambre double dans le pavillon (lodge) me faisait craindre un espace étriqué. Bien au contraire, la chambre est spacieuse, confortable, agréable, propre, calme. Literie confortable. Très grande baignoire ! Le pavillon est tout proche (2 minutes à pied) du bâtiment principal où se prennent les repas. Excellent séjour, nuit reposante.
Séjour de 1 nuit en février 2019
Reservations Team a répondu le 24 févr. 2019
Merci pour votre avis. Très heureux que vous ayez apprécié votre séjour chez nous, le logement était agréable, confortable, spacieux, propre et calme et le personnel aimable. Je suis content que vous ayez passé une nuit reposante et j'espère vous revoir un jour.

8/10 – Bien

pierre andre

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bon hôtel bien placé dans le Kent. Petite chambre mais qui comprend toutes les commodités. Seule manque la climatisation dans la chambre. Le parking gratuit est un plus.
Séjour de 3 nuits en juillet 2018
Reservations Team a répondu le 17 août 2018
Heureux que vous ayez apprécié votre hébergement et la disponibilité du parking. Si vous restez avec nous, s'il vous plaît réserver un séjour dans notre hôtel (plutôt que notre bâtiment "lodge") qui dispose de la climatisation dans toutes les chambres.

8/10 – Bien

dominique

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
the Wealthy Weald of Kent
tres bien....ideal pour le golf and the english countryside

8/10 – Bien

Amy

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
We stayed for 2 nights in a lodge room. Nice peaceful setting, quite easy to find. We arrived at 8pm having booked a table for dinner at 8.30pm, we were the only guests eating in the restaurant at that time. Dinner we opted for fish and chips and a halloumi burger, very nice quality of food. Our visit was in order to visit Leeds Castle which was just a 10 minute drive from the hotel so convenient. Cleanliness of the room was okay but not brilliant, dust in the skirting boards by the door and seemed not to have been hoovered very well. I only notice this because I struggle with using seated mirrors so used the full length one on the back of the door. Bathroom, again clean enough but little things obviously gone unnoticed like residue in the bath/shower. Overall our stay was good and was suitable for what we needed.
Séjour de 2 nuits en mars 2024
Reservations. a répondu le 25 mars 2024
Thank you for your review, we are pleased you liked the setting and the food. We aplogise for the cleanliness of the room and will pass on you comments.

10/10 – Excellent

alex

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
nice place to stay,nice clean room,good choices for dinner and breakfast. staff very friendly too
Séjour de 1 nuit en mars 2024
Reservations. a répondu le 13 mars 2024
Thank you for your review, we are pleased you enjoyed your stay.

10/10 – Excellent

Rob

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms were clean and quiet. Grounds and parking easily accessible and well kept. Food for both the evening party and breakfast was superb. Well done all round Weald of Kent.
Séjour de 1 nuit en décembre 2023
Reservations. a répondu le 18 déc. 2023
Thank you for your review, we are pleased you enjoyed your stay and hope to see you again.

10/10 – Excellent

Penny

Séjour de 1 nuit en décembre 2023
Reservations. a répondu le 16 déc. 2023
Thank you for your review. We are pleased you enjoyed your stay.

8/10 – Bien

Kathryn

Séjour de 1 nuit en novembre 2023
Reservations. a répondu le 21 nov. 2023
Thank you for your review.

4/10 – Médiocre

Voyageur vérifié

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Poor all round
Stayed in a twin room in 'The lodge'. Very tired interior and cold- there didn't seem to be any heating and the building is a 5 minute walk outside from the reception/ restaurant etc. Cleanliness pretty disappointing with some grim looking stains. I booked for two nights around a week in advance- usually I would pay through hotels.com so they can handle payment and cancellation terms/ admin is straightforward. The hotel rejected that and said I had to pay at the venue, so I accepted that. My plans then changed (as they often do with work stays) and so I needed to cancel the second night- I notified the reception of this when I arrived and asked to just have the one night stay instead. They said I had to pay for both nights anyway and then recover the money from Hotels.com. Hotels.com app didn't allow for cancellation as the stay had already begun at this point, so couldn't proceed. I checked out the following morning as expected, and the staff then told me that I was outside the cancellation policy and could no longer even get a refund through Hotels.com. None of this seems remotely necessary to me- I hadn't paid anything before arriving and they insisted I paid for two nights simply because it had been booked that way. Pretty officious and poor customer service if you ask me. I won't be going back and wouldn't recommend. Not really sure what's so difficult about being flexible and trying to help. The restaurant's fairly nice though...
Séjour de 2 nuits en octobre 2023
resevations a répondu le 20 oct. 2023
Thank you for your review, we apologise that the lodge was not to your liking. The heating and air conditioning is the same unit, the setting just needs changing to heat. We no longer take payment directly from hotels.com as they do not provide us with the information needed for our secure payment system. As you booked through a 3rd party unfortunately cancellation has to be done by them.

8/10 – Bien

sandra

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Noisy first night apart from that not bad
Séjour de 2 nuits en octobre 2023
reservations a répondu le 9 oct. 2023
Thank you for your review, we apologise that your first night was disturbed but are pleased the rest of the stay was ok.

8/10 – Bien

Ricardo

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
Weald Of Kent a répondu le 20 sept. 2023
Thank you for your review, we hope to see you again soon.

10/10 – Excellent

Darren

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
More and varied Vegan options - but what I had was very good
Séjour de 1 nuit en septembre 2023
. a répondu le 19 sept. 2023
Thank you for your review we shall pass this onto the head chef

10/10 – Excellent

John. Charles

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good location
Everything was first class meals in restraurant were excellent and very well priced
Séjour de 1 nuit en septembre 2023
Reservations a répondu le 15 sept. 2023
Thank you for your review, we are pleased you enjoyed your stay.

4/10 – Médiocre

Mike

Séjour de 1 nuit en septembre 2023
. a répondu le 19 sept. 2023
thank you for your review

10/10 – Excellent

Robin

Séjour de 1 nuit en septembre 2023
. a répondu le 4 oct. 2023
Thank you for your review

10/10 – Excellent

Lynn

Séjour de 1 nuit en septembre 2023
reservations a répondu le 11 sept. 2023
Thank you for your review, we are pleased you enjoyed your stay.

6/10 – Acceptable

Damien

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Good value for a hotel stay. Had a few noisy guests but quietened down by midnight.
Séjour de 1 nuit en août 2023
reservations a répondu le 22 août 2023
Thank you for your review, we are pleased you enjoyed your stay.

10/10 – Excellent

Robert, Winchester

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent in every way. Room clean and with everything you need, all staff friendly and helpful and good quality meals available in the restaurant. Great value for money.
Séjour de 1 nuit en août 2023
reservations a répondu le 5 août 2023
Thank you for your review, we are pleased you enjoyed your stay.

10/10 – Excellent

Kelly

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel and facilities
Great hotel with exceptionally clean and comfortable room. Bar staff very good and friendly. Food was good value. Golf course is excellent too!
Séjour de 1 nuit en août 2023
Weald of Kent a répondu le 3 août 2023
Thank you for your review, we are glad you enjoyed your stay

10/10 – Excellent

Kim

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
. a répondu le 3 août 2023
We thank you for your review

10/10 – Excellent

Clare

One night stay
Accommodation is good. Well laid out with everything you need. Rooms are a little small which may bother some but I found it no problem. Being a golf hotel I can’t see many folk staying more than 2-3 nights unless for an event at the club. Evening meal in the restaurant was excellent and breakfast was lovely too. every member of staff was brilliant. They were busy as it is a golf course but I was was always served by friendly staff who could not have been more helpful. This goes for the manager who checked me in as well. All in all a great stay and would stay again. Thank you to all the staff.
View from my room
Séjour de 1 nuit en juillet 2023
Reservations. a répondu le 1 août 2023
Thank you for your review, we are pleased you enjoyed the stay and found all the staff friendly and helpful. We look forward to seeing you again.

10/10 – Excellent

Daniel

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely looking golf and hotel. Lodge rooms were fantastic, excellent beds and amazing breakfast. Would happily stay again.
Séjour de 1 nuit en juillet 2023
reservations a répondu le 27 juill. 2023
Thank you for your review, we are pleased you enjoyed your stay.

10/10 – Excellent

Jeffrey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff are all fantastic. Nothing is too much to ask. You are so warmly welcomed. Food at the hotel is definitely worth having. A glad of wine in the outdoor area just listening to the trees and the wildlife, so nice from the hustle and bustle of city life. Highly recommend to anyone who need a break from the normal.
Séjour de 2 nuits en juin 2023
reservations a répondu le 26 juin 2023
Thank you for your review, we are pleased you enjoyed your stay and look forward to seeing you again.

4/10 – Médiocre

Stephen

Séjour de 2 nuits en juin 2023
reservations a répondu le 14 juill. 2023
Thank you for your review

6/10 – Acceptable

Clare

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté
If you like golf, or a gym it's good. Otherwise paper thin walls and bit deteriorated in places take the shine off. Extractor in bathroom not working. Reported first day and not fixed. Shower bracket broken so could only use hand held. Good view from upstairs room of dump site for broken furniture.
Séjour de 4 nuits en juin 2023
reservations a répondu le 10 juin 2023
Thank you for your review, we apologise that your stay wasn't what you expected. We will address the issues you have bought up with the relevant departments.

8/10 – Bien

ANTHONY

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pleasant stay
Stayed in room 34 that was located on first floor of main building. Nice room with comfortable bed. When we arrived informed there was a golf day with 100 taking part so anticipated noisy night. Pleasantly surprised to have a quiet night. Reasonable breakfast.
Séjour de 1 nuit en juin 2023
reservations a répondu le 9 juin 2023
Thank you for your review, we are pleased you enjoyed your stay and were not disturbed.

10/10 – Excellent

Brian

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lovely location out in the country away from the Town, with a good choice of food.
Séjour de 2 nuits en mai 2023
reservations a répondu le 3 juin 2023
Thank you for your review, we are pleased you enjoyed your stay.

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Weald of Kent overnight
Wasn’t clear when booked that twin room was in separate building and not part of main hotel building. Regardless, service was good, gym impressive, breakfast was good. Rooms were perhaps a bit small and dated but perfectly functional. Would stay here again.
Séjour de 1 nuit en mai 2023
reservations a répondu le 30 mai 2023
Thank you for your review, we are pleased you enjoyed your stay. We have 2 hotels on site one with standard rooms (where you stayed) and one with superior rooms. Both have twin rooms and the superior rooms are closer to the clubhouse as well as being slightly bigger and a newer building.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Lovely experince in the junior suit which was a larger room ,large bath and walk in shower .food was great looking out over the golf course .
Séjour de 1 nuit en mai 2023
reservations. a répondu le 30 mai 2023
Thank you for your review, we are pleased you enjoyed your stay and hope to see you again.

8/10 – Bien

PAUL

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en mai 2023
Reservations a répondu le 8 mai 2023
Thank you for your review.

10/10 – Excellent

James

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent
Séjour de 1 nuit en avril 2023
reservations a répondu le 1 mai 2023
Thank you for your review, we are pleased you enjoyed your stay.

6/10 – Acceptable

Bernard

Séjour de 1 nuit en avril 2023
reservations a répondu le 1 mai 2023
Thank you for your review, we are pleased you enjoyed your stay.

10/10 – Excellent

Lisa

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We had a small issue with the first room but the staff were extremely helpful and very quick to respond. Spent a very peaceful night. Golf course views from restaurant were lovely. Supper was very good. One breakfast was a little cold but otherwise a lovely meal.
Séjour de 1 nuit en avril 2023
Reservations a répondu le 12 avr. 2023
We are glad you enjoyed your stay with us and that the staff were helpful with your issues. We shall pass onto the relevant departments.

10/10 – Excellent

Nicola

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2023
Reservations a répondu le 19 mars 2023
Thank you for your review

10/10 – Excellent

Linda

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay, friendly staff and would stay again
Husband and son stayed here for my sons birthday treat. Husband has stayed previously with myself. Son absolutely loved it here, so did husband again, Food was delicious, also they loved playing Golf there and the use of gym. Staff friendly and helpful.
Séjour de 1 nuit en février 2023
reservations a répondu le 24 févr. 2023
Thank you for your review, we are pleased both your husband and son enjoyed their stay and look forward to seeing them again.

6/10 – Acceptable

Paul

Voyage d’affaires
Séjour de 3 nuits en janvier 2023
reservations a répondu le 17 janv. 2023
Thank you for your review.

10/10 – Excellent

Piet

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2022
Reservations a répondu le 22 déc. 2022
Thank you for your review.

10/10 – Excellent

Andy

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
All good Room and dinner good Breakfast excellent
Séjour de 1 nuit en novembre 2022
reservations a répondu le 25 nov. 2022
Thank you for your review, we are pleased you enjoyed your stay.

10/10 – Excellent

Madeleine

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2022
reservations a répondu le 21 nov. 2022
Thank you for your review, we are pleased you enjoyed your stay.

8/10 – Bien

David

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en novembre 2022
Reception a répondu le 12 nov. 2022
Thank you for your review. Look forward to seeing you again soon.

2/10 – Terrible

Jacqueline

Séjour de 1 nuit en octobre 2022
reservations a répondu le 1 nov. 2022
Thank you for your review

6/10 – Acceptable

Raymond

Séjour de 1 nuit en octobre 2022
The Weald of Kent Hotel Team a répondu le 25 oct. 2022
Thank you for your feedback and we welcome you to stay with us again in the near future.

6/10 – Acceptable

Samantha

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
No functioning Wi-Fi
Downgraded score for non functioning Wi-Fi throughout stay in both main hotel and room in lodge. Hotel is I. A data black spot so Wi-Fi essential to have communications.
Séjour de 1 nuit en octobre 2022
The Weald of Kent Team a répondu le 23 oct. 2022
Good morning and thank you for taking the time to share your feedback with us. We value your input and endeavor to improve our guest experiences in the future. All the best to you and we hope to see you again!

6/10 – Acceptable

Teresa

Séjour de 1 nuit en octobre 2022

10/10 – Excellent

Royston

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Friendly staff. Clean generous rooms + comfy bed
Friendly staff. Clean generous rooms with comfy bed + tea/coffee making in rooms. Set in lovely peaceful countryside. Good value for money and breakfast included. What more can you ask for. Will definitely be back when staying in area again. Don't stay in Ashford if you can drive a few miles into the countryside like we did.
Séjour de 1 nuit en septembre 2022
The Weald of Kent Hotel Team a répondu le 10 sept. 2022
We are extremely pleased to find that your stay was enjoyable! Thank you for the kind word and we are looking forward to see you in the near future. Kind regards

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Great for a stopover
A handily sized attractive Kentish-looking building housing comfortable hotel rooms. So nice being able to open the windows pretty wide (unusual these days!) and to wake up to the sound of birdsong and a lovely green view. Bed and bedding all fine - slept well. Bathroom fine - at first was not certain about the shorter P-shaped bath but it was extremely comfortable. As ever, so glad to have a kettle for making coffee etc and a desk and chair.
Séjour de 1 nuit en septembre 2022
reservations a répondu le 7 sept. 2022
Thank you for your review, we are pleased you enjoyed your stay and hope to see you again.

8/10 – Bien

Paul

Voyage en groupe
Points forts : Propreté, service et personnel et confort de la chambre.
Friendly, helpful and flexible reception and staff. The room was comfortable but the lighting was harsh. The breakfast was good and served up to 10:30am. Overall a good stay and vfm
Séjour de 1 nuit en septembre 2022
Reception Team a répondu le 5 sept. 2022
Good morning, we are pleased to hear that your stay was a pleasant one and we are looking forward to seeing you again in the near future. Have a wonderful day!

10/10 – Excellent

Keri

Séjour de 1 nuit en août 2022

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Recommend!
Lovely stay, hotel staff very friendly and prior to our trip had very good communication and answered any questions we had promptly. The room we had was large and there was air con which was lovely! The bathroom a tiny bit aged but it done the job, everything appeared nice and clean! The only problem we did find was that breakfast was advertised between 7 and half 10, we came down at 9am which is lucky we did as the bar staff packed the breakfast away by half 9. There was no directions as to whether we seat ourselves and had to call a waitress over to get us a pot of tea but she seemed confused we even asked? I'm not sure if that's the norm though as unfortunately for the hotel the WiFi and Phone lines had gone down in the area so maybe they were preoccupied. Aside from that feedback we had a lovely stay and when we did ever speak to staff they were always approachable and had a smile!
Séjour de 1 nuit en juillet 2022
Reservations a répondu le 30 juill. 2022
Thank you for your review, we are pleased you enjoyed your stay and found everyone friendly. We must apologise for your experience with breakfast, this is not our normal standard and we will be passing on your comments.

10/10 – Excellent

Stacy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Loved it!
My room was super clean and comfortable. Very friendly staff
Séjour de 2 nuits en juillet 2022
Reservations a répondu le 23 juill. 2022
Thank you for your review, we are pleased you enjoyed your stay.