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Reviews of Amaks Safar Hotel

3 out of 5
Amaks Safar Hotel
ul. Odnostoronky Grivko 1, Kazan

Reviews

6.8
Rating 10 - Excellent. 22 out of 98 reviews" "
Rating 8 - Good. 32 out of 98 reviews" "
Rating 6 - Okay. 17 out of 98 reviews" "
Rating 4 - Poor. 16 out of 98 reviews" "
Rating 2 - Terrible. 11 out of 98 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't get to stay here much. Went for the WC but the room was clean and staff friendly.
Stayed 2 nights in Jul 2018

8/10 Good

svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large hotel, small room. My first room did not have air conditioner and I asked for another room. You have to pay additionally for room with A/C. Staff is helpful. Hotel DOES NOT HAVE real swimming pool,only little hot tub with spa and you have to pay extra 500 rub. to use it.
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dishonest and infested
Remarkably crummy. Moved out after the first day because the hotel did not have the promised pool (still shows as having one in the listing!), and because the room was infested with some sort of biting mites. Really set a new bar for low quality in Kazan.
Stayed 3 nights in Jul 2018

2/10 Terrible

Abhishek, Seattle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their stuff is extremely unhelpful and rude to some extent. They are also cheating by claiming they have wifi. Initially they told the wifi password is in the room which is a blatant lie . When asked again the rudely said there is a red color handbook and we should look at it before asking . I did not find anything on the red handbook so I brought it down and asked them to show me where the password is. Obviously there was none so now the receptionist took my phone and entered the password herself . We have better things to do than running after a simple peace of information isn’t it ? Check in took us 40 min to complete. No AC in the rooms . Overall it’s a pathetic hotel and should be avoided . Oh I forgot their breakfast is rubbish .
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not recommend this one
No AC, no hair dryer, many flies, poor services and super inflated price (even far more expensive than proper hotels in Moscow) during world cup, so don’t stay in that hotel unless you don’t have a choice like me
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service
Close to public transportation
3 start hotel, short walk to public transportation, about 15 minutes to Kazan Center by bus. We stayed 2 nights but they didn’t clean our room. I understand the hotel was full because of World Cup but we paid I very high rate and they should hire extra staff. Outside this problem it was ok
Stayed 2 nights in Jul 2018

8/10 Good

Trevor, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk service was good. Svetlana, who was there to assist English-speaking guests, was excellent. Comfortable, clean, no frills hotel. Only complaint was poor, almost nonexistent Wi-Fi in our room.
Stayed 2 nights in Jul 2018

4/10 Poor

Guillermo, Miami

Disliked: Staff & service, property conditions & facilities, room comfort
old hotel
really old hotel not well maintained, not helpfull staff location ok but not so good really not worth $150 a night not even $150 rubles a night and I paid $150 dollars
Stayed 3 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
do not recommend unless on a really tight budget.reception rude and cannot communicate in any other language than russian
Stayed 1 night in Jun 2018

8/10 Good

gabriel, bogota colombia

Liked: Cleanliness, property conditions & facilities, room comfort
It is OK
Good in general but a few staff in the counter for check in ..... long long lines English needs to be improved.
Stayed 2 nights in Jun 2018

4/10 Poor

Javier, Buenos Aires

Disliked: Cleanliness, property conditions & facilities
Big Hotel, Not in a good condition and dirty.
Big Hotel not in a good condition. Dirty, too big and mess. Nobody knos anything, all was a kaos.
Stayed 3 nights in Jun 2018

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

4/10 Poor

Fernando

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2018

10/10 Excellent

RAQUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
bath ame beds
bath smell very bad. bed has beach mattress no even my dog at home has a mattress like this one. very old the rooms. one of worst hotels.
Stayed 1 night in Jun 2018

6/10 Okay

Majid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a bad smell all the time. The staff were not able to communicate in English. The room and beds were not good quality.
Stayed 2 nights in Jun 2018

2/10 Terrible

juan pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A complete nightmare.
Can’t believe this is a 3 star hotel. Dirty, understaff, no A/C in the rooms and a terrible smell. We spent 1.5 hours to check in, they change our room 1 day after we arrived without any notice.
Stayed 2 nights in Jun 2018

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell bad, it was not a non smoking room. Bad service at check in
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run from this place
Worst hotel in the world....never go....smell like rats, beds are small, no a/c, dirty
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
I wont ve going back
Very disappointed with the check-in. I tried to communicate I needed an airport pick-up didnt happend. Asked several questions before arriving that never got answered.
Stayed 2 nights in Jun 2018

8/10 Good

GroupofFootball, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. Check-in process - very courteous staff, handled check-in quickly and efficiently. Although check-in is not until after 12 pm, we were accommodated without any issue 2. Room - Junior suite was very spacious, with a comfortable king bed, lots o windows and a balcony, clean and spacious bathroom 3. Very friendly and helpful hotel staff 4.Cooler on every floor 5. Excellent spread of breakfast 6. Airport transfer with courteous drivers 7. Location of hotel is very good - university campus is nearby and the variety of food is wide Help with storing our bags after check-out
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I cant believe how you give 3 star for this hotel
Stayed 4 nights in Jun 2018

8/10 Good

Marco

Liked: Cleanliness, staff & service, room comfort
World Cup Stay
Went there for the World Cup with my father. Hotel is clean and staff are friendly. Distance to the city centre is only about. 3 km walk or one stop on the metro. We were happy with our stay especially at a time we’re all other places were extremely overpriced
Stayed 4 nights in Jun 2018

10/10 Excellent

Lucian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Kremlin Kazan and city Center
Near City Center and Kremlin Kazan and all principal points to be visited in Kazan
Stayed 6 nights in Aug 2017

4/10 Poor

Guillermo, Gatineau

Disliked: Cleanliness, property conditions & facilities, room comfort
Expensive and small room.
I booked for a double bed a I got a 1.5 bed place, the room was very small, The room didn't look like the pictures. Still don't understand why they charges so much for a bad bedroom...
Stayed 4 nights in Jun 2017

8/10 Good

Leonard

Liked: Room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Fine stay.....
The hotel was well staffed with very helpful English speakers. The 'standard' room was a little small, but was very functional. No screens were on the windows, so the bugs were a bit of an issue (it was very muggy during my stay). This improved by requesting a fan from the front desk, which was immediately accommodated. Breakfast was typical Tartar-style fare. Dinner in the restaurant was excellent.

10/10 Excellent

Jean, tweed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable in Kazan
very nice, comfortable hotel. Great breakfast.

10/10 Excellent

ALEXANDER

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Elena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Irina

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Соотношение цена-качество.
Хорошая бюджетная гостиница. Не далеко от центра. Если вы хотите люкс-обслуживание, то это не этот вариант. Но для среднего уровня- очень хорошая гостинница.
Stayed 1 night in Nov 2020

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Амакс - всё прекрасно.
Отель большой, высокий. Уличные шумы не беспокоят, в номере чисто, постельное бельё, полотенца - новые, белоснежные. На каждом этаже кулер с водой. До станции метро минут 10 пешком.
Stayed 2 nights in Jul 2020

4/10 Poor

Valeriy

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Mehmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

IGOR

Liked: Property conditions & facilities
Disliked: Staff & service
Поездка в Казань
Забронировали это отель как самый ближайший к месту проведения Red Bull Air Race 2019. Приключения начались по приезду в отель, нас не смогли заселить раньше 14:00, как и всех других, кто приехал с утра, в итоге нам пришлось после ночи в поезде оставлять вещи в камере хранения и идти гулять до 14:00. По возвращению пришлось ещё ждать, так как свободных номеров всё ещё не было, в итоге когда номер предоставили, он не соответствовал тем пожеланиям, которые я оставлял во время бронирования - окна в номере выходили на дома, а не на реку, где проходило мероприятие. Работа службы заселения оставляет желать лучшего.
Stayed 1 night in Jun 2019

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, room comfort
Скромный отель. Все просто, но чисто. Завтраки без изысков, но голодным не уйдешь
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Location is good but I will never prefer again
The location of hotel is good but it is not comfortable to stay. The room had smell of old furniture. The bed was not comfortable. There was not enough personal to help us. We waited at least 20 minutes for checking in.
Stayed 1 night in Jul 2019

8/10 Good

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Venera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Stanislav

Liked: Cleanliness, staff & service, room comfort
Рекомендую
Отличное место для комфортного отдыха. Пару минусов касающихся работы холодильника и света, но персонал быстро приходит во всем на помощь
Stayed 3 nights in Oct 2018

8/10 Good

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2018

8/10 Good

Bahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Казань - город дружбы !
Удобное расположение. Свежие продукты питания. Отзывчивый и компетентный персонал. Администрации отеля стоило бы запланировать о смене интерьера (учитывая район месторасположения).
Stayed 1 night in Aug 2018

8/10 Good

MARCUS

Liked: Cleanliness, staff & service
Hotel bem localizado
Stayed 2 nights in Jul 2018

6/10 Okay

Rosana

Disliked: Property conditions & facilities, room comfort
Super antigo!
Fiquei somente 1 noite para o jogo do Brasil e o ponto positivo do hotel é a localização. Fora isso, camas super antigas, banheiro ultrapassado e com chuveiro péssimo, sem ar condicionado (Verão em Kazan é quente!).
Stayed 1 night in Jul 2018