Aerial view

Reviews of Plantation Hale Suites

Plantation Hale Suites
525 Aleka Loop, Kapaa, HI

Reviews

8.0

Very good

Rating 10 - Excellent. 502 out of 1448 reviews" "
Rating 8 - Good. 530 out of 1448 reviews" "
Rating 6 - Okay. 266 out of 1448 reviews" "
Rating 4 - Poor. 96 out of 1448 reviews" "
Rating 2 - Terrible. 54 out of 1448 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great…will stay here again.
Stayed 1 night in Mar 2024
Response from Plantation Hale Suites Guest Services on Mar 19, 2024
Aloha,Thank you for leaving a review! We hope to see you again!Mahalo, Have a blessed day!

4/10 Poor

Holly

Disliked: Property conditions & facilities
Significantly over priced for what you get. Barw minimum available and everything else is an extra charge. The sofa bed was nearly broken and was stained. The pillows were lumpy. The bathroom was tiny and had cracked tile and shower/flooring.
Stayed 2 nights in Mar 2024
Response from front desk on Mar 14, 2024
Aloha!We apologize for any inconveniences. We do thank you for your review.Mahalo Nui, May you have a beautiful blessed day!

8/10 Good

Richard John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Did not like being on ground floor nearest to noisy highway.
Stayed 8 nights in Mar 2024
Response from Plantation Hale Guest Services on Mar 14, 2024
Aloha!We thank you for leaving a review.Mahalo, Have a beautiful day!

8/10 Good

Robin

Stayed 1 night in Mar 2024
Response from Plantation Hale Guest Services on Mar 14, 2024
Aloha!Thank you for taking the time to leave an review!Mahalo, Have a blessed day!

8/10 Good

Rajaram

Liked: Cleanliness, property conditions & facilities
Good place to stay
Stayed 2 nights in Mar 2024
Response from Plantation Hale Guest Services on Mar 14, 2024
Aloha!Thank you for taking the time to leave an review! We hope to see you again!Have a blessed day!

6/10 Okay

Paul

Liked: Cleanliness, amenities, property conditions & facilities
We reserved a room w a king bed, but were given a room w two doubles. They did correct the issue, but otherwise the property was very nice.
Stayed 1 night in Mar 2024
Response from Plantation Hale Guest Services on Mar 14, 2024
Aloha!We thank you for taking your time to leave a review! We apologize for the inconvenience, but we are glad we were able to fix it. We hope to see you againMay you have a blessed day!

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Plantation Hale Guest Services on Mar 9, 2024
Aloha,We thank you for your time on leaving a review!Mahalo,

10/10 Excellent

Nathaniel, Raleigh

Liked: Cleanliness, amenities, property conditions & facilities
The suites are simply amazing. Will rent again.
Stayed 2 nights in Mar 2024
Response from Plantation Hale-Guest Services on Mar 7, 2024
Aloha,We thank you for taking the time to leave a review. Can't wait to see you again!May you have a blessed day!

8/10 Good

Phong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location if you don’t mind driving around the island(north shore/south side) There’s shopping center near by that you can walk to, 7min drive to Lydgate beach which is perfect for kids, and 2 nearby restaurants you can walk to for dinner. I believe there’s a pool each complex. Correct me if I’m wrong lol I would definitely stay here again.
Stayed 6 nights in Feb 2024
Response from Plantation Hale-Guest Services on Mar 4, 2024
Aloha Phong,Thank you for taking the time to give us a review. We are glad that you enjoyed your stay. We hope to see you again in the future. Mahalo.

8/10 Good

Bek

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Plantation Hale Suites Guest Services on Mar 7, 2024
Aloha,We thank you for leaving a review!Have a blessed day!

6/10 Okay

Glenn

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Outdated for the price
Stayed 1 night in Mar 2024
Response from Plantation Hale Guest Services on Mar 4, 2024
Aloha Glenn,Thank you for taking the time to give us your feedback. We hope you enjoyed your stay with us. Mahalo.

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Plantation Hale Guest Services on Mar 4, 2024
Aloha Kathryn,Thank you for taking the time to rate your stay. We are glad you enjoyed your stay here. Mahalo.

10/10 Excellent

Iris

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Plantation Hale Suites Guest Services on Mar 1, 2024
Aloha Iris,Thank you for taking the time to rate your stay with our resort. We are glad that you have enjoyed your stay. Mahalo.

4/10 Poor

kara

Disliked: Amenities, property conditions & facilities
Our room had a weird smell, and was very old and rundown. Lots of weird "fixes" like wood contact paper that was peeling off cabinet shelves. Last, but not least, there was a dribble of water out of the hot spigots,.. and no hot water.
Stayed 1 night in Feb 2024
Response from Plantation Hale-Guest Services on Feb 28, 2024
Aloha Kara,Thank you for your feedback. We apologize there was a few issues that you encountered during your stay. We will have these issues resolved. With Warmest Regards, Mahalo

8/10 Good

Ray

Travelled with partner
Liked: Cleanliness, amenities
Center between north and south sides of island. More cost effective than most places . Have stayed here before, this time was for 11 nights. Didn't arrive till 11:45pm, late delayed flight. Night watchman did good job of getting us registered and to our unit. Getting dated and worn in our unit. Everything worked though. The ABC store across the street has a great deli, lots of options for the meals not fixed in the condo. Safeway, Costco, Walmart all within minutes.
Stayed 11 nights in Feb 2024
Response from Plantation Hale Suites Guest Services on Feb 26, 2024
Aloha Ray,Mahalo for taking time to leave a review. We are glad that you had a good experience with our staff and found the deli across the way to be both yummy and convenient. We look forward to welcoming you back again.Until we meet again,Plantation Hale Guest Services

6/10 Okay

William, Yuma

Liked: Cleanliness, property conditions & facilities
Location was great. The front desk receptionist was very unprofessional and not helpful at all. House keeping pour, rooms were incomplete, no TP, no paper towels for the kitchen, incomplete.
Stayed 4 nights in Feb 2024
Response from front desk on Feb 18, 2024
We are so sorry for your experience. Thank you for your time on leaving a review.May you have a blessed day!- Plantation Hale Suites

10/10 Excellent

Abelino

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice property, a little older but overall a good value. AC unit was just enough to keep room cool.
Stayed 3 nights in Feb 2024
Response from Plantation Hale Guest Services on Feb 18, 2024
Mahalo for your review!May you have a blessed day!

10/10 Excellent

Eugene

Stayed 4 nights in Feb 2024

6/10 Okay

Alan David

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
AC was as loud as a chainsaw and barely cooled the room
Stayed 9 nights in Jan 2024
Response from Plantation Hale-Guest Services on Feb 5, 2024
Aloha Alan,Thank you for taking the time to give us a little feedback on your stay. With warm regards,

8/10 Good

Patrick

Stayed 4 nights in Jan 2024
Response from Plantation Hale Guest Services on Feb 18, 2024
Thank you for you review!

10/10 Excellent

Natalie Jane, los angeles

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Response from Plantation Hale-Guest Services on Feb 2, 2024
Aloha,Thank you for your review!Mahalo,Gues Services

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Aloha professionalism at the front desk, by Ululani (i think is her name) & another older local male (didn't get his name). They exude aloha while still getting the job done professionally & efficiently in a manner that made me feel like I am OHANA (family). MAHALO!!! TYSVM!!!
Stayed 2 nights in Jan 2024
Response from Plantation Hale Suites Guest Services on Jan 19, 2024
Aloha Dawn,We are glad you enjoyed your stay with us and has received excellent service from our staff. We look forward to seeing you again in the near future. Mahalo.

10/10 Excellent

Asha

Stayed 1 night in Jan 2024
Response from front desk on Feb 18, 2024
Mahalo for your review!May you have a blessed day!

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Plantation Hale Suites Guest Services on Jan 19, 2024
Aloha Dawn,Thank you for taking the time to rate your stay. We hope you enjoyed your time here at our resort.Mahalo.

8/10 Good

Myesha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Only thing I didn’t like was the laundry app was difficult but I must say the office is really responsive. That made things better with the service we had it was great!
Stayed 1 night in Jan 2024
Response from Plantation Hale Guest Services on Jan 9, 2024
Aloha Myesha,Thank your for your feedback. We are glad that we were able to accommodate your stay here at our resort. With warmest regards.

10/10 Excellent

Ashwani, irving

Stayed 6 nights in Dec 2023
Response from Plantation Hale-Guest Services on Feb 2, 2024
Aloha,Thank you for your response!Mahalo,Guest Services

6/10 Okay

Ramesh

Stayed 6 nights in Dec 2023
Response from Plantation Hale Guest Services on Jan 5, 2024
Aloha, Thank you for taking the time to rate your recent experience with our resort. We are glad you've enjoyed your stay with us. Mahalo.

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you Plantation Hale for a comfortable and welcoming stay! Your service was great and location was easy for many activities.
Stayed 7 nights in Dec 2023
Response from Plantation Hale Guest Services on Jan 6, 2024
Aloha Trisha,Thank you for your recent review. We are glad that you enjoyed your stay here at our resort. We look forward to seeing you again in the future. Mahalo.

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Plantation Hale-Guest Services on Nov 28, 2023
Aloha Faith,Thank you for taking the time to rate your recent experience with our resort. We are glad you've enjoyed your stay with us. Mahalo.

8/10 Good

Kayla Ann

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from Plantation Hale Suites Guest Services on Nov 18, 2023
Aloha,Thank you for taking the time to rate your stay. We a glad you enjoyed your stay while at our resort. With Warmest Regards, Mahalo!

6/10 Okay

Sasha Lynn

Travelled with partner
Photos are deceiving as it shows hotel is on the beach and clearly is it not accessible to the beach.
Stayed 2 nights in Nov 2023
Response from Plantation Hale Guest Services on Nov 13, 2023
Aloha,Thank you for your feedback. Unfortunately our resort is not a beachfront property, however we are in close proximity with a beach access walking path located across of our resort. With Warmest Regards,Plantation Hale Suites

10/10 Excellent

Darin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. A comfortable place to stay.
Stayed 6 nights in Nov 2023
Response from Plantation Hale Suites Guest Services on Nov 23, 2023
Aloha Darin,Thank you so much for staying here at Plantation Hale! We look forward to seeing you again in the future, we are so glad that you enjoyed your stay !

10/10 Excellent

Angelina

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My experience with plantation hale was excellent we had a good time, beautiful sunrises a few steps away from the hotel.
Stayed 11 nights in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 23, 2023
Aloha Angelina,Thank you so much for your feedback, we are so happy to hear that you enjoyed your time here with us at Plantation Hale ! We look forward to seeing you again in the future !

10/10 Excellent

Debra, Scio

Liked: Cleanliness, amenities, property conditions & facilities
I love the view and the well manicured grounds.
Stayed 7 nights in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 23, 2023
Aloha Debra,Thank you so much for your feedback! We are so happy that you enjoyed your stay with us here at Plantation Hale. We look forward to seeing you again in the future.

10/10 Excellent

Eugene

Liked: Cleanliness
Great
Stayed 2 nights in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 18, 2023
Aloha,Thank you for your feedback. We a glad you enjoyed your stay while at our resort. With Warmest Regards, Mahalo!

8/10 Good

Dumbrava

Stayed 5 nights in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 18, 2023
Aloha,Thank you for taking the time to rate your stay. We a glad you enjoyed your stay while at our resort. With Warmest Regards, Mahalo!

6/10 Okay

Drake

Just ok, door battery went bad, looked out of room for 2 hours
Stayed 3 nights in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 18, 2023
Aloha,Thank you for your feedback. We apologize there was a few issues that you encountered during your stay. We will have these issues resolved. We hope you enjoyed your stay with us, until we meet again. With Warmest Regards, Mahalo

6/10 Okay

Jaime

Disliked: Cleanliness
Property is conveniently located near a market, restaurants, and other stores. Our room had a kitchen including quality cookware. There was also a nice sized balcony. No a/c in the living room, only in the bedroom. Upon arrival, the bedroom carpet was dirty with visible large pieces of dust and debris including broken glass. The property was made aware of this but failed to send someone to clean the bedroom during our entire stay.
Stayed 4 nights in Oct 2023
Response from Plantation Hale-Guest Services on Nov 24, 2023
Aloha,Thank you for you feedback. We apologize that your stay was less than satisfying. We hoped that we could have resolved this during your stay so that we could make your stay more pleasant. With Warmest Regards,

6/10 Okay

Jonalene

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 18, 2023
Aloha,Thank you for taking the time to rate your stay. We a glad you enjoyed your stay while at our resort. With Warmest Regards, Mahalo!

10/10 Excellent

karen, richland

Stayed 1 night in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 18, 2023
Aloha,Thank you for taking the time to rate your stay. We a glad you enjoyed your stay while at our resort. With Warmest Regards, Mahalo!

10/10 Excellent

Alex, Syracuse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrived 2 hours early and the receptionist was able to provide us a room right away. We were very tired from our trip it was very nice that she was able to let us check in early.
Stayed 1 night in Oct 2023
Response from Guest Service Team on Oct 24, 2023
Awesome! Thank you for your kind words! It was a pleasure accommodating you! :)

8/10 Good

Julie

Liked: Property conditions & facilities
Near the ocean and great restaurants
Stayed 2 nights in Sep 2023
Response from Plantation Hale Guest Services on Oct 29, 2023
Aloha Julie! Mahalo (thank you) for taking the time to share your experience. We look forward to seeing you again. Until then, please take care.

8/10 Good

Shanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
check in was professionally handled and the rooms were quite comfortable.
Stayed 3 nights in Oct 2023
Response from Plantation Hale Guest Services on Oct 29, 2023
Aloha Shanna, Mahalo (thank you) for responding we appreciate you taking the time to share your experience. We look forward to seeing you again. Take care!

10/10 Excellent

Dawn

Liked: Cleanliness, room comfort
Clean & comfortable!
Stayed 3 nights in Oct 2023
Response from Plantation Hale Guest Services on Oct 29, 2023
Aloha Dawn, Mahalo (thank you) for taking the time to share your impression of your stay. We look forward to seeing you again. Until then, please take care.

10/10 Excellent

Dawn

Liked: Amenities
I was surprised at how amazing & large yr facility was. My 1st time. TYSVM.
Stayed 3 nights in Oct 2023
Response from Plantation Hale Guest Services on Oct 29, 2023
Aloha Dawn, Thank you! We appreciate your comments and look forward to seeing you again. Take care!

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2023
Response from Plantation Hale Suites Guest Services on Nov 18, 2023
Aloha,Thank you for taking the time to rate your stay. We a glad you enjoyed your stay while at our resort. With Warmest Regards, Mahalo!

10/10 Excellent

Nainoa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Plantation Hale Guest Services on Oct 29, 2023
Aloha Nainoa, Mahalo for taking the time to rate your stay. We really appreciate you and look forward to seeing you again. Until then, please take care.

8/10 Good

Daisy

Travelled with group
Accessible to the market and walkable to the beach., the unit is not that good, the AC is not working perfectly i think coz still hot in the room and always going on and off.. When we ist came in theres mark of shoes all over the kitchen and bathroom. And for 4 nights we paid they just leave 1 s shamppo 1 s conditioner and 1 s mosturizer for 2 pax.
Stayed 4 nights in Sep 2023
Response from Customer Service Team on Oct 3, 2023
Aloha, our units come standard with 1 of each of the toiletries, however we are more than happy to give our guests extras on request. In terms of the AC we have taken note and notified our Maintenance team to ensure the issue gets resolved for the next guest. Thank you for your feedback.Mahalo

10/10 Excellent

Emmanuelle

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Plantation Hale Guest Services on Oct 29, 2023
Aloha Emmanuelle, Thank you for taking the time to rate your stay with us! We look forward to seeing yo again. Until then, please take care.

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was so dirty and photos were not replicated properly on Expedia
Stayed 2 nights in Sep 2023
Response from Guest Service Team on Sep 27, 2023
Aloha,All of our units are privately owned and so they all are different condition, so we don't guarantee that the units on expedia will match the specific units that you receive. When it comes to cleanliness, our rooms are always cleaned after each guests, however we will inform housekeeping to double check the rooms.