Ratings based on 655 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing hotel. Grounds and pools were perfect.

Posted 17-Apr-2014
Loved the hotel. Staff and service was impeccable.
5 out of 5
Recommended
for Families
by Barb from Redmond

I'd Give 10 Stars If I Could!

Posted 15-Apr-2014
Pros: Everything! Stunningly beautiful grounds, serene setting, awesome pools, great beach, exceptionally friendly and helpful staff.
Cons: Maybe more "what to do when it's rainy" activities/guidance. One of the days we were there it was quite chilly/windy and we weren't sure what to do..
Location: The Poipu location is great, but definitely plan on renting a car (I didn't at first). Pretty much all outside activities require one.
I was looking for a place that would be relaxing for me, while offering a ton of fun for my kids -- the Grand Hyatt Kauai exceeded my expectations in every possible way. The grounds are stunning; everywhere you look is just breathtakingly beautiful, with sweeping views of the turquoise waters of the Pacific and palm trees swaying in the Plumeria-scented breeze. My kids adored the Lazy River and other pool areas, as well as playing in the surf at the beach. They also loved the parrots in the beautiful, open lobby area, especially Niele, who did a funny break dancing move and said "cracker"--getting to meet him up close on our last morning was a very nice touch! The rooms were spotless and lovely, and while there were plenty of people around, it never felt crowded or noisy, just peaceful and wonderful. Exactly what I wanted! The staff was invariably friendly and helpful at all times, and the concierge manager went well beyond my high expectations for customer service and professionalism when there was a problem with one of our activities. This was our first visit to Kauai, and the bar has now been set extremely high. I can't imagine staying anywhere else!
5 out of 5
Recommended
for Everyone
by A verified traveller

beautiful hotel right on the beach

Posted 14-Apr-2014
Pros: Our stay was very relaxing, and staff very professional and welcoming. I liked how they had a pool for children and a pool for adults only.
Cons: nothing that I can think of at this moment
we had a wonderful welcoming of lei's placed around our necks, and a guided tour to our room. had a beautiful view. loved the fitness room. we ate at Dondero's-amazing food and at Tidepools-fantastic seafood and dessert and service. looking forward to coming back soon!! Thank you for a wonderful experience
5 out of 5
Recommended
for Everyone
by Mike from Minneapolis, MN

Best hotel experience in Hawaii.

Posted 10-Apr-2014
We've stayed many places in Hawaii, in particular, Kauai. The Hyatt offers the best experience in location, service, and fun. This is our 4th trip here and we have decided it's the best place whether a family or a couple on a getaway. We 1st stayed their in 2003. 11 years later the hotel is just as nice and they continue to update it.
5 out of 5
Recommended
for Everyone
by tami from vancouver

Amazing resort.

Posted 9-Apr-2014
The staff were welcoming and extremely helpful. The resort was beautiful and spacious yet felt cozy and never crowded. Wonderful salt water lagoon, beach and swimming pools. Will definitely stay here again next time in Kauai.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the beach and family friendly

Posted 8-Apr-2014
Pros: Nice and courteous staff, good restaurants on site
Location: Great location
Great experience. Big and comfortable room, lagoon great fun for the whole family, beautiful landscaping, waterfalls and big pool.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel with great amenities

Posted 8-Apr-2014
We loved the hotel - had great amenities; pool, lagoon, water slide Extremely kid friendly and would highly recommend. Cant wait to return!
5 out of 5
Recommended
for Everyone
by Sara from Utah

Paradise!

Posted 7-Apr-2014
Amazing resort! The filet at Tidepools was amazing!
5 out of 5
Recommended
for Couples
by A verified traveller

Beautiful resort in Kauai

Posted 6-Apr-2014
Pros: Infrastructure is spectacular. Pool is awesome. Staff really kind and attentive. Spa is top-notch.
Cons: Beach by hotel not inviting, only for surfers. Red flag always on and no lifeguard. Breakfast not included. Restaurants and extras a little bit pricey
Location: The shops at Kuku'ula (Bubba burgers, Tortilla Republic, Jocelyn, The Dolphin, ice-cream shop).
The resort is impressive, really huge and you could literally live inside for weeks. The pool is gigantic. Many options of things to do and eat in the resort (although can get pricey). It's ideal for just relaxing or using the hotel facilities (spa, golf, tennis, pool), yet also good spot for having base to visit the island. You definitely need a car though if your are planning to do other things on the island or just get food in the area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Awesome!

Posted 6-Apr-2014
Staff amazing! Every person made us feel special and welcomed. Other guests... Stuffy unfriendly! One of the hot tubs broken entire visit. But enjoyed the facility, the golf! Would like a "pub" style resteraunt. Something casual for evening:) Loved the lagoon and beach!!! Every moment blessed to be is such a beautiful place!!!!