Ratings based on 706 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Calabasas, CA

Beautiful hotel

Posted 17-Sep-2014
Loved every aspect of this beautiful hotel other than the fact that there is not a swimmable beach directly in front of it. The staff was most efficient and quite friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Most Enjoyable

Posted 14-Sep-2014
Pros: Everything
Cons: I found one of the concierge's to be a bit cold to deal with, but she did help us find a place for dinner one night.
We popped over to Kauai from Oahu for a couple night stay at the Grand Hyatt. We found the staff to be very friendly and welcoming. Would recommend the property to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveller from So. Oregon

This is the best hotel stay we've ever had!

Posted 8-Sep-2014
Pros: The grounds are beautiful, the room was beautiful and the sound of the ocean is calming and wonderful, the pools are fantastic, the food...all great.
Cons: nothing needs improvement.
Location: Sunny side of Kauai, which is a beautiful island in itself. So much to do.
We love this hotel...quiet, pretty beyond belief, fun. Open the slider and you hear only the ocean! The lagoon pools are fantastic...it's pure heaven!
5 out of 5
Recommended
for Everyone
by A verified traveller from A

Great Place to Stay

Posted 6-Sep-2014
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Posted 2-Sep-2014
Had a great honeymoon experience here. Couldn't have asked for a better staff. Friendliest people i have met in a long time.
5 out of 5
Recommended
for Everyone
by A verified traveller from Raleigh, NC

Beautiful. Accommodating. 2 thumbs up.

Posted 1-Sep-2014
Wonderful accommodations, amenities. Awesome pools & lagoon beaches.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to honeymoon.

Posted 1-Sep-2014
Rooms are really quiet, nice amenities, great staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Big resort hotel next to a beach only for surfing

Posted 29-Aug-2014
Enormous resort hotel with large pool complexes and plenty of comfortable poolside seating. Great setting on driest/sunniest corner of island. Good choice of excellent restaurants, great tennis courts, golf next door, rooms are well appointed, clean and comfortable; great facilities for kids. Towels for poolside plentiful! Only downside is the public beach that the hotel faces: whilst beautiful and pristine, the hotel permanently displays a red flag, provides no lifeguard, no chairs or parasols and the sea and current are pretty rough - making the beach/sea only for advanced surfers. To be fair, the hotel make no claim about the beach in their promotional literature but the size/scale of the resort hotel means you are not getting a 'hideaway' quiet escape location nor are you getting a great (and thus busy) beach location where you can swim in the sea (like Waikiki on Oahu)
5 out of 5
Recommended
for Everyone
by A verified traveller from Natick, MA

Fabulous luxury hotel

Posted 27-Aug-2014
Pros: Pools!!
Location: Plenty of great nearby restaurants
My family (2 adults, 1 child age 10) stayed for 6 nights in August. We had a room with a king bed and rollaway for my daughter. Spacious room and huge bathroom! Lovely view of the ocean and ponds/gardens. Wonderful spot to have a morning coffee on the balcony and watch the sunrise. Everything about this hotel is stunning! We loved the pools and had great fun in the lazy river and water slide. The saltwater lagoon made a nice change too! Shipwreck beach is a great spot to watch boogie boarder and surfers but not for swimming when we were there. We did have some fun getting thrown about in the waves! We had breakfast several times the Seaview Terrace. We would definitely stay there again!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from texas

Awesome hotel

Posted 27-Aug-2014
This hotel has a lot of amenities. You almost don't have to leave the hotel grounds for anything. The rooms were very clean modern and comfortable and I think the staff. Maid the hotel a world-class experience