Ratings based on 856 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Monrovia, CA

Kauai Vacation

Posted 30-Jul-2015
Pros: Everything.
Cons: A little more attention in the room such as fresh caulking around the tub area.
Location: Old Koloa town is right up the road and Poipu State Beach is a mile away for excellent snorkeling. Breathtaking views along the trail near the hotel.
Excellent resort overall. We enjoyed the restaurants, entertainment, and all of the other amenities. The pool area is 2nd to none on Kauai and the beach area near the pool area was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveller

great hotel with amazing staff

Posted 27-Jul-2015
Pros: everything literally
Cons: the property is so large that more signs with directions to amenities would minimize wandering around
great hotel with amazing staff. five star and then some
5 out of 5
Recommended
for Everyone
by A verified traveller from san diego

Awesome hotel the only place to stay in poipu

Posted 24-Jul-2015
We spent 5 days here and the hotel is excellent! Everyone is very friendly and hospitable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Arizona

Beautiful place to stay

Posted 21-Jul-2015
Service was excellent. The hotel ground is so beautiful. I especially appreciated the free use of their laundry room (you just need to buy the detergent). It was close to great beaches and shopping centers. I will definitely stay there again. The only minor complaint I have is the repetitive choice of food for their breakfast buffet.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Jul-2015
Great vacation - little warm in july- but perfect weather!
5 out of 5
Recommended
for Everyone
by A verified traveller from la jolla

Sounds of the Ocean

Posted 6-Jul-2015
Pros: Ocean view
The ocean views are priceless as well as sleeping to the sounds of the waves breaking at night is something I will never forget. I am a beach person and I have never stayed in a room with this great of a view of the waves!! All the food at the hotel was amazing as well.
5 out of 5
Recommended
for Everyone
by A verified traveller from illinois

Best Resort in Poipu

Posted 3-Jul-2015
Amazing pools, beautifully designed and maintained. All the public areas were beautiful and peaceful. Super friendly staff - always positive, smiling, courteous. The beach is sandy, the surf is rough during the summer months, perfect for our teens. Hiking trails adjacent to the property are beautiful, not too challenging and give you a great view of the un spoiled coast. Of course you pay for the nice resort, but for a once in a lifetime trip, totally worth it.
5 out of 5
Recommended
for Everyone
by A verified traveller from SoCal

10th Anniversary

Posted 1-Jul-2015
Can't say enough about this place. The Grand Hyatt met and exceeded all expectations. A few notes for future travelers... 1. The Grand Club is worth it! Will save you $$ on meals. The Grand Club gives you access to the Spa. Went there on our last day. Nice to get away from the crowds. 2. The lazy river is cool but doesn't go on a circle. So when you reach the end you have to get out and go back to the start or fight the current back up. 3. The salt water lagoon is underrated. It's pretty huge and the shallow parts are perfect for kids. 4. The beach is not swim able, surfer beach mainly. But still a nice view and swim/snorkel beaches are a short drive away in Koloa.
5 out of 5
Recommended
for Couples
by A verified traveller from Ames, IA

Exceeded my expectations!

Posted 29-Jun-2015
Pros: Everything! It was overall amazing.
Cons: Less expensive drinks ($14 for a lava flow), but it wasn't that big of a deal. And more vegetarian options.
Location: Poipu beach is nearby, we snorkeled there (gear is available across the street). Try Puka Dogs!
My husband and I vacationed here for our honeymoon and it was amazing! The pool was the best I've ever seen, the grounds were gorgeous and lush, the room was perfect, and the food was great (expensive of course, but what you'd expect). One thing we loved is that even though our balcony was facing the pool, once the door was shut it was pretty quiet. They have curtains that block out the light in the morning too, so our sleep wasn't interrupted. If I ever come back to Kauai, this will definitely be the hotel we book again. Almost every place on site had vegetarian options too, which was great for us. I will warn you that it's a $55 taxi ride to the hotel from the airport. We rented a car for the last 3 days of our trip to explore the island and were able to do so through the Avis on site (saved us money because there's less taxes). We then dropped it off at the airport, which was convenient.
5 out of 5
Recommended
for Everyone
by A verified traveller from Newport beach CA

Posted 28-Jun-2015
Beautiful location, excellent amenities and actiCities for children. Wonderful pools for families and for adults without children. Would definitely return and recommend for your Kauai vacation. Beautiful golf course as well