Ratings based on 849 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from SoCal

10th Anniversary

Posted 1-Jul-2015
Can't say enough about this place. The Grand Hyatt met and exceeded all expectations. A few notes for future travelers... 1. The Grand Club is worth it! Will save you $$ on meals. The Grand Club gives you access to the Spa. Went there on our last day. Nice to get away from the crowds. 2. The lazy river is cool but doesn't go on a circle. So when you reach the end you have to get out and go back to the start or fight the current back up. 3. The salt water lagoon is underrated. It's pretty huge and the shallow parts are perfect for kids. 4. The beach is not swim able, surfer beach mainly. But still a nice view and swim/snorkel beaches are a short drive away in Koloa.
5 out of 5
Recommended
for Couples
by A verified traveller from Ames, IA

Exceeded my expectations!

Posted 29-Jun-2015
Pros: Everything! It was overall amazing.
Cons: Less expensive drinks ($14 for a lava flow), but it wasn't that big of a deal. And more vegetarian options.
Location: Poipu beach is nearby, we snorkeled there (gear is available across the street). Try Puka Dogs!
My husband and I vacationed here for our honeymoon and it was amazing! The pool was the best I've ever seen, the grounds were gorgeous and lush, the room was perfect, and the food was great (expensive of course, but what you'd expect). One thing we loved is that even though our balcony was facing the pool, once the door was shut it was pretty quiet. They have curtains that block out the light in the morning too, so our sleep wasn't interrupted. If I ever come back to Kauai, this will definitely be the hotel we book again. Almost every place on site had vegetarian options too, which was great for us. I will warn you that it's a $55 taxi ride to the hotel from the airport. We rented a car for the last 3 days of our trip to explore the island and were able to do so through the Avis on site (saved us money because there's less taxes). We then dropped it off at the airport, which was convenient.
5 out of 5
Recommended
for Everyone
by A verified traveller from Newport beach CA

Posted 28-Jun-2015
Beautiful location, excellent amenities and actiCities for children. Wonderful pools for families and for adults without children. Would definitely return and recommend for your Kauai vacation. Beautiful golf course as well
5 out of 5
Recommended
for Everyone
by A verified traveller from K

Very nice hotel

Posted 27-Jun-2015
First of all when you walk into the hotel you getting a sweeping view of the ocean and lush greenery. It's a high class resort. The property is huge. The pool and lagoon area probably one of the biggest I have ever seen at a hotel. Got lost initially. Kids would love it. They also have a salt lagoon. Tide pools restaurant is amazing. We had a romantic night there, wife and I after we got married. The rooms are laid out perfect. Spacious and luxury. The toilets come with a rear cleaner which I had never tried before. Amazing treatment here. Also the breakfast buffet cost 64 bucks for 2 adt people. It was good. Parking is free which is good compared to Oahu hotels. This is probably one of the nicer hotels I stayed at. No would recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from 茅ヶ崎

4泊して、心地よいホテル

Posted 26-Jun-2015
プールが沢山ありベビーから大人まて満足できる。ウォシュレットあり。ゲストランドリー無料。バスタブなく、残念。 朝だけスタバがあり簡単に済ませられる。 カウアイ最高!
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego, Ca

Perfect location

Posted 20-Jun-2015
Hotel is amazing, along with the staff. Couldn't say a negative comment about anything. Ocean view is breathtaking.
5 out of 5
Recommended
for Everyone
by A verified traveller

Just amazing!

Posted 15-Jun-2015
Spend a little more for the ocean view, totally worth it IMO
3 out of 5
by A verified traveller from Los Angeles

Beautiful Hotel - room was just average

Posted 8-Jun-2015
Pros: The Pool and lagoon were very nice.
Cons: The beds were hard and the small little pillows were not comfortable at all.
Location: Good location but the beach is not a swimming beach.
We went to Kauai after visiting the Big Island and we were very excited to stay at the Grand Hyatt and based on the price thought this resort was going to be much nicer than where we stayed in Waikoloa. It was nice but for the price was not a great value. It was our 10 year anniversary and we had an upgraded Club room but still were not able to get a top floor room for some reason. The first room we received had an ocean view but the door leading to the balcony did not slide correctly. We called the front desk and asked if they could grease the door and when we returned the maintenance people had removed the entire glass wall and it was in the floor, with a smell of chemicals we asked for another room. They gave us the room right next door which was ok but we would have preferred a higher level room. Just overall disappointing that for such a special occasion we really didn't feel taken care of like we did on the big island.
5 out of 5
Recommended
for Everyone
by A verified traveller from L

Has best restaurant on island!

Posted 4-Jun-2015
From start to finish hotel was amazing! The grounds of the hotel are awesome and pool is great. The salt water lagoon was our favorite, huge and without all the people. The tidepools restaurant is one of the best on the island. The beach is shipwreck beach, (a lot of locals) beach is for more experienced swimmers, body boarders and surfers. Hotel has nice cabanas on beach for rent. A large 4 person $150/day and small two person for $85/day. Hotel is huge and is about a 10 min walk from end to end.
5 out of 5
Recommended
for Everyone
by A verified traveller from Olathe, Ks

Beautiful hotel on the beach.

Posted 3-Jun-2015
10 year anniversary trip to this beautiful hotel. Staff were amazing . The club level is worth the extra cost. Expect children at this hotel. We were traveling without our children and were surprised at how many families with young children were also staying here.