Outdoor pool

Reviews of Aston Islander on the Beach

3 out of 5
Aston Islander on the Beach
440 Aleka Place, Kapaa, HI

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1007 reviews" "
Rating 8 - Good. 355 out of 1007 reviews" "
Rating 6 - Okay. 105 out of 1007 reviews" "
Rating 4 - Poor. 37 out of 1007 reviews" "
Rating 2 - Terrible. 25 out of 1007 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great and great place to stay for vacation. Thank you!
Stayed 6 nights in Mar 2024

10/10 Excellent

daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, beachfront property. Helpful staff 👌
Stayed 3 nights in Mar 2024

8/10 Good

Doreen

Travelled with partner
Still waiting for my invoice/ receipt for my stay on March 6
Stayed 2 nights in Mar 2024

10/10 Excellent

David A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, right on the beach and close to shops and restaurants, staff all very nice and helpful. Not quite sure what the amenities charge was for, they did provide beach towels, but were very reluctant to supply tea or coffee refills for the rooms, and only cleaned the room every 3-4 days. Having said that I would be very happy to return
Stayed 6 nights in Mar 2024

10/10 Excellent

Kieran David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good sized rooms, beautiful landscaping, right on the beach
Stayed 3 nights in Mar 2024

6/10 Okay

Jeanette, Tucson

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was in bad shape, definitely needed a remodel. Toilet kept backing up, and we finally asked them to leave us a plunger. Will probably not return to this property.
Stayed 4 nights in Feb 2024
Response from Casie Riopta on Mar 19, 2024
Dear Jeanette,Mahalo for taking the time to share your experience with us. We are disappointed to know that your relaxing getaway fell short of expectations. Your honest feedback has been duly noted and will be shared with our team so we can make the required improvements. We’d love to welcome you back for a seamless stay in the future.With Aloha,Casie RioptaGeneral Manager

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best location and beach on Kawaii. Oceanfront is the best, you can walk right out onto the beach.
Stayed 7 nights in Feb 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Bonnie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views!
Stayed 3 nights in Feb 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right on beach and lots of nearby restaurants
Stayed 3 nights in Feb 2024

8/10 Good

Misty, Hesperia

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2024

2/10 Terrible

Marvin

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Casie Riopta on Mar 7, 2024
Dear Marvin,Mahalo for taking the time to rate your stay at Aston Islander on the Beach. If you have any additional feedback you’d like to share, we would love to hear from you.With Aloha,Casie RioptaGeneral Manager

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from AL on Mar 1, 2024
Mahalo for staying with us. We appreciate your feedback.

8/10 Good

robert z

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No complaints except for the bed, mattress was shot and our backs paid the price. Other than that it was a great place. Our view was amazing in the morning watching the sun rise.
Stayed 6 nights in Feb 2024
Response from AL on Feb 27, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jeanne

Travelled with partner
Liked: Amenities
Beautiful quiet studio -loved the proximity to the ocean,rejuvenating-enjoyed shopping at Island Country Market and Deli nearby
Stayed 2 nights in Feb 2024
Response from AL on Feb 27, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

David Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location on Kauai with shopping & restaurant options across the street. Great beach location and the outdoor landscaping was beautiful. Room was clean but could use updating especially in the bathroom.
Stayed 7 nights in Feb 2024
Response from AL on Feb 23, 2024
Mahalo for staying with us! We appreciate your feedback.

10/10 Excellent

Johan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. We left the lanai door open so that we could hear the surf. No road noise. Fantastic. The grounds are kept in perfect shape. There is a shopping area with a grocery store next to the resort.
Stayed 7 nights in Feb 2024
Response from AL on Feb 16, 2024
Mahalo for staying with us. We appreciate your feedback.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2024
Response from AL on Feb 23, 2024
Mahalo for staying with us! We appreciate your feedback.

10/10 Excellent

Jaikumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from AL on Feb 16, 2024
Mahalo for staying with us. We appreciate your feedback.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Only drawback was inebriated guests in hot rob late at night keeping everyone awake and guests in adjoining balconies having conversations on loud speakers. Lovely otherwise and would return. Doors would block noise-even the roosters
Stayed 1 night in Jan 2024
Response from AL on Feb 12, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Kodaganallur

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We love the location. Very understaffed & room was not ready & the communication was not friendly.
Stayed 2 nights in Feb 2024
Response from AL on Feb 12, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a really relaxing experience and I appreciated the aloha it came with. Thank you and will definitely suggest to my contacts and re visit soon Mahalo.
Stayed 6 nights in Jan 2024
Response from AL on Feb 12, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Iwalani

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from AL on Feb 12, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from AL on Feb 12, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very quiet, wonderful views. Would stay again.
Stayed 7 nights in Jan 2024
Response from AL on Feb 1, 2024
Mahalo for your review and for staying with us!

10/10 Excellent

Lawrence Sterling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet for the most part (only one Roudy group one night) Have stayed here twice before and like the central location and the beach access.
Stayed 7 nights in Jan 2024
Response from AL on Jan 30, 2024
Mahalo for your review, and we hope to see you again in the future!

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location, Wonderful to hear the ocean from our room. Nice beach and open space.
Response from AL on Jan 30, 2024
Mahalo for your review, and we hope to see you again in the future!

8/10 Good

amy

Travelled with partner
Liked: Cleanliness
If you stay here, get the oceanfront room! Beach is 20 feet away. Lounge chairs on beach. Tiki. Pool. Dated and clean. Close to stores. Would come back!
Stayed 5 nights in Jan 2024
Response from AL on Jan 30, 2024
Mahalo for your review, and we hope to see you again in the future!

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from AL on Jan 30, 2024
Mahalo for your review, and we hope to see you again in the future!

10/10 Excellent

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Casie R. on Jan 15, 2024
Mahalo for your review & for choosing to stay with Aston Islander on the Beach!

10/10 Excellent

Janice, Jacksonville

Travelled with partner
Liked: Amenities
We love this property and always stay here when we visit Kauai. It has Polynesian charm, great location and beautiful grounds. We like the lanais layout in each room and always choose either ocean view or partial ocean view. We always appreciate the microwave and mini-fridge.
Stayed 4 nights in Jan 2024
Response from Casie R. on Jan 15, 2024
We love having you as our guest! Mahalo for your review & we look forward to having you back at Aston Islander on the Beach!

10/10 Excellent

Luis, Helotes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Casie R. on Jan 15, 2024
Mahalo for your review & for choosing to stay with us!

10/10 Excellent

Sadashiv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Dec 2023
Response from Aston Islander On the Beach Management on Jan 8, 2024
Aloha Sadashiv, Thank you for choosing Aston Islander on the Beach for your accommodation, and for taking our survey. We are so glad to see that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we are able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Mahalo,

8/10 Good

Michael, Kaneohe

Stayed 1 night in Jan 2024
Response from AL on Jan 26, 2024
Mahalo for your review, and have a great day!

6/10 Okay

Jennifer

Stayed 9 nights in Dec 2023
Response from Aston Islander On the Beach Management on Jan 8, 2024
Mahalo for choosing to stay with Aston Islander on the Beach on your recent visit to Kaua'i. Let me begin by offering my sincere apology for any issues that may have negatively affected your stay. I couldn't help but notice low marks on your survey. We truly value our guest's experience, as we pride ourselves in making you feel at home. We do hope this experience doesn't stop you from considering us for a future trip to Kauai. Until then, Mahalo Nui Loa!

6/10 Okay

Meelan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Casie Riopta on Jan 3, 2024
Dear Meelan,Mahalo for taking the time to rate your stay at Aston Islander on the Beach. If you have any additional feedback you’d like to share, we would love to hear from you.With Aloha,Casie RioptaGeneral Manager

6/10 Okay

Jay

Travelled with family
Disliked: Amenities
The location of the property is great and it is very close to the beach. The property itself decent but not great
Stayed 2 nights in Dec 2023
Response from Casie Riopta on Jan 3, 2024
Dear Jay,Mahalo for sharing your experience with us. We are delighted to hear that you liked our location. That being said, we'd appreciate it if you could let us know if you encountered any problems during your stay so that we can address them and make your next stay more memorable.With Aloha,Casie RioptaGeneral Manager

6/10 Okay

Abhijit

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location. The room could have been cleaner given the price
Stayed 2 nights in Dec 2023
Response from Casie Riopta on Jan 3, 2024
Dear Abhijit,Mahalo for taking the time to review your stay. We truly appreciate your honest feedback and will make sure to forward this to our team in order to ensure a seamless stay in the near future.With Aloha,Casie RioptaGeneral Manager

10/10 Excellent

Terumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived hotel early and we could check in right away. Also we got comp upgrade to very nice room. We are very appreciate it. Front desk staff was friendly and very helpful. The location is good and very quiet. I highly recommended!!
Stayed 3 nights in Nov 2023
Response from Casie R. on Jan 5, 2024
Mahalo for choosing to stay with Aston Islander on the Beach! We appreciate your review.

8/10 Good

John Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What I didn't like was the $58 fee for something, I only knew about at check in, possibly a "resort fee". Otherwise, I enjoyed being there and thought the rate was fine, even with the hotel taxes, which are everywhere.
Stayed 2 nights in Dec 2023
Response from AL on Dec 21, 2023
Mahalo for staying at the Aston Islander on the Beach and for giving us a review! We hope you have a great Holiday!

10/10 Excellent

Aiki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location 👍
Great location, also for people with no car, bus stop is near by . Great view and beautifully kept hotel grounds linked to a walking trail. Swimmable beach . Rooms were decent. Recommended!
Stayed 4 nights in Dec 2023
Response from AL on Dec 20, 2023
Mahalo for your review and thank you for sharing those beautiful pictures! We are glad to see that you enjoyed your stay with us. We hope to see you again in the future. Have a wonderful Holiday!

10/10 Excellent

Nabeel

Stayed 2 nights in Dec 2023
Response from AL on Dec 21, 2023
Mahalo for staying at the Aston Islander on the Beach and for giving us a review! We hope you have a wonderful Holiday!

10/10 Excellent

Addyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Aston Islander On the Beach Management on Dec 18, 2023
Aloha Addyson, Thank you very much for choosing Aston Islander on the Beach for your stay! I’m glad you enjoyed it and I really hope you will return to us in the future.

10/10 Excellent

Jenielle

Travelled with partner
Liked: Amenities
Stayed 2 nights in Sep 2023
Response from Aston Islander On the Beach Management on Dec 18, 2023
Aloha Jenielle, Thank you very much for choosing Aston Islander on the Beach for your stay! I’m glad you enjoyed it and I really hope you will return to us in the future.

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aging nicely, but still exceeds my expectations
Stayed 1 night in Dec 2023
Response from Aston Islander On the Beach Management on Dec 18, 2023
Aloha Ethan, Thank you very much for choosing Aston Islander on the Beach for your stay! I’m glad you enjoyed it and I really hope you will return to us in the future.

8/10 Good

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Glad we were not on the 3rd floor- no elevator, and with a decidedly Senior crowd.
Stayed 1 night in Dec 2023
Response from Aston Islander On the Beach Management on Dec 16, 2023
Aloha Julie, Thank you so much for taking the time to do our survey for your recent visit at Aston Islander on the Beach. We are truly happy to hear you enjoyed our amenities. We hope to see you again on your next trip to our Garden Isle of Kauai.

6/10 Okay

Frank, Star

Travelled with partner
Liked: Cleanliness, staff & service
We didn’t think this was a bad place, it just wasn’t worth what they charged. Our room was pretty outdated; very few electrical outlets and some didn’t work. We had to pull the mattress and couch out to find outlets that worked. The temperature display on the AC unit was so bright it almost lit up the room. We ended up taping it over so we could sleep. We opened the closet door in the bathroom and boxes literally fell out of it. Definitely a junk closet with a weird assortment of stuff - open medicine bottles, tools, Rubbermaid products, a printer box, and an adult toy. The swimming pool was tiny for a hotel with this many units. You have to stay more 5 or more nights to get housekeeping service - unless you pay extra. The $25 night resort fee was a total ripoff. Except for wifi we did see or use any of the listed benefits. We knew Kauai was expensive, we just expected better for what we paid here.
Stayed 7 nights in Dec 2023
Response from AL on Dec 14, 2023
Mahalo for choosing to stay with Aston at the islander on the beach on your recent visit to Kaua’i. Let me begin by offering my sincere apology for any issues that have negatively affected your stay. We truly value our guest’s experience, as we pride ourselves in making you feel at home. We do hope this experience doesn’t stop you from considering us for a future trip to Kauai. Until then, Mahalo Nui Loa for your honest feedback!

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aston Islander On the Beach Management on Dec 16, 2023
Thank you for choosing Aston Islander on the Beach for your accommodation, and for taking our guest satisfaction survey. We look forward to welcoming you back to our hotel in the future.

2/10 Terrible

Surabhi

Stayed 1 night in Dec 2023
Response from Casie R. on Jan 5, 2024
Aloha Surabhi, we're always looking to improve, so if you'd be willing to share more about your experience, we would appreciate that. Feel free to reach out to the property directly. Mahalo!

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Amazing stay, perfect central location, so many walkable places near by for shopping and eating. Great walking/bike3 trail spans the area in front of this resort along with many others along the beautiful beaches.
Stayed 9 nights in Dec 2023
Response from AL on Dec 14, 2023
Mahalo for your review! We are glad to see that you enjoyed your stay. We hope to see you again next time. Have a wonderful Holiday!