We didn’t think this was a bad place, it just wasn’t worth what they charged. Our room was pretty outdated; very few electrical outlets and some didn’t work. We had to pull the mattress and couch out to find outlets that worked. The temperature display on the AC unit was so bright it almost lit up the room. We ended up taping it over so we could sleep. We opened the closet door in the bathroom and boxes literally fell out of it. Definitely a junk closet with a weird assortment of stuff - open medicine bottles, tools, Rubbermaid products, a printer box, and an adult toy. The swimming pool was tiny for a hotel with this many units. You have to stay more 5 or more nights to get housekeeping service - unless you pay extra. The $25 night resort fee was a total ripoff. Except for wifi we did see or use any of the listed benefits. We knew Kauai was expensive, we just expected better for what we paid here.