All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great set up parking and access to room is fantastic.
John
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 5, 2023
Dear Guest,We appreciate your recommendation and for taking the time to share your experience at Travelodge Kapuskasing.Our Team was pleased to hear that you enjoyed your stay with us. Our Team always seeks to provide our guests with a memorable experience throughout their stay.We hope to have the pleasure of our company again in the near future.Sincerely,Travelodge Team
Dear Guest,Thank you for choosing Travelodge for your most recent stay in Kapuskasing.It is always uplifting for our team to receive such a positive review of our hotel. Our team will be thrilled to hear their efforts have been recognized and appreciated.We look forward to your return.Travelodge Team
Dear Guest,Thank you for the review.It was a pleasure having you stay with us and having the opportunity to meet you. Our Team greatly appreciates you taking the time to share your feedback.Warm Regards,Travelodge Team
2/10 Terrible
Steve
Sep 19, 2023
Steve
Stayed 1 night in Sep 2023
Response from General Manager on Oct 5, 2023
Dear Guest,Thank you for taking the time to share your valuable review, as the satisfaction of our guests is our number one priority. Please accept my personal apology that your stay with us did not meet your expectations as that is not the standard we uphold here at the Travelodge.Sincerely,Travelodge Team
The staff were very friendly and the GM was fantastic.
Rick
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 5, 2023
Dear Guest,Our Team would like to thank you for review and for your recommendation. We were thrilled to read about your satisfaction with our staff.We look forward to your return.Sincerely,Travelodge Team
The room was dirty and smelled like smoke. There was cigarettes and beer cans everywhere outside the door. I would never recommend this hotel to anyone
Tara
Stayed 1 night in Sep 2023
Response from General Manager on Sep 11, 2023
Dear Guest, thank you for taking the time to share your valuable review, as the satisfaction of our guests is our number one priority. Please accept my personal apology that your stay with us did not meet your expectations as that is not the standard we uphold here at the Travelodge. It is unfortunate that these issues were not addressed during one of the multiple interactions you had with our Team, as it would have been our pleasure to have the opportunity to correct our error.Warm Regards,Travelodge Team
Dear Guest,Thank you for choosing the Travelodge for your most recent stay in Kapuskasing. It is always uplifting for our team to receive such a positive review of our hotel and staff. Our team will be thrilled to hear their efforts have been recognized and appreciated. Warm Regards, Travelodge Team
8/10 Good
Gisele
Travelled with family
Sep 7, 2023
Liked: Cleanliness, staff & service, room comfort
Overall, the facility was clean, staff very friendly and accommodating. Property needs upgrading and common areas need to be vacuumed more frequently. Rooms themselves were very clean and comfortable.
Gisele
Stayed 4 nights in Sep 2023
Response from General Manager on Sep 11, 2023
Dear Guest, we appreciate your recommendation and are pleased to hear you enjoyed your stay with us. Our Team always seeks to provide our guests with a memorable experience throughout their stay. We hope to have the pleasure of our company again in the near future. Sincerely, Travelodge Team
Area was very quiet. My room was found clean and located where I could park my car right outside my door.
Luciano
Stayed 1 night in Aug 2023
Response from General Manager on Sep 1, 2023
Dear Guest,We appreciate your recommendation and for taking the time to share your experience at Travelodge Kapuskasing.Our Team was pleased to hear that you enjoyed your stay with us.We hope to have the pleasure of your company again in the near future.Sincerely,Travelodge Team
My first impression was not so good.The outside was not appealing but the inside was very nice and clean
The staff was very friendly and caring!
jacob
Stayed 1 night in Aug 2023
Response from General Manager on Sep 1, 2023
Dear Guest,Thank you for the 5 out 5 review and for your feedback. The Hotel has started to renovate our rooms and the exterior of our hotel, we hope you will come back to visit us sometime soon so you can see our improvements. It was a pleasure having you stay with us and having the opportunity to meet you. Sincerely,Travelodge Team
10/10 Excellent
Nancy
Aug 26, 2023
Kainath at front front desk is amazing and the hotel is just great. Clean and friendly- would stay again for sure
Nancy
Stayed 2 nights in Aug 2023
Response from General Manager on Sep 1, 2023
Dear Guest,Thank you for taking the time to leave your feedback following your recent stay with us at the Travelodge. Kainath will greatly appreciate your recognition of her efforts. We look forward to your return.Travelodge Team
Dear Guest,Thank you for taking the time to review our Hotel. We hope to see you in the near future.Warm Regards,Travelodge Team
10/10 Excellent
Kim
Travelled with partner
Aug 11, 2023
Liked: Amenities
Very clean! Very quiet all night which was surprising considering the number of vehicles parked at the hotel.
Kim
Stayed 1 night in Aug 2023
Response from Travelodge Team on Aug 15, 2023
Dear GuestThank you for choosing Travelodge for your most recent stay in Kapuskasing. Our Team was flattered by your 5 star review, they will be thrilled to hear their efforts have been recognized and appreciated.We look forward to your return.Travelodge Team
Dear Guest,It was a pleasure having you stay with us and having the opportunity to meet you.Our Team greatly appreciates you taking the time to submit such a wonderful review. We look forward to your return,Travelodge Team
10/10 Excellent
Pamela
Aug 11, 2023
Liked: Cleanliness, staff & service
Staff are lovely. This is more of a motel. No shower curtain, air conditioner was initually not working. Nice bedding and white duvet. The hotel is tucked away in a quiet area of a town. But not pleasant to walk around.
Pamela
Stayed 1 night in Aug 2023
Response from Travelodge Team on Aug 15, 2023
Dear Guest,We appreciate your recommendation and for taking the time to share your experience at Travelodge Kapuskasing.Our Team was pleased to hear that you enjoyed many aspects of your stay with us and had pleasant interactions with our staff. Our Team always seeks to provide our guests with a memorable experience throughout their stay.Each Guest receives a welcome call post check in to ensure they are pleased with the room and amenities. This call gives our Team the opportunity to correct any issues a Guest maybe having. We hope to have the pleasure of our company again in the near future.Sincerely,Travelodge Team
Dear Guest,Thank you for choosing Travelodge for your most recent stay in Kapuskasing.It is always uplifting for our team to receive such a positive review of our hotel and staff. Our team will be thrilled to hear their efforts have been recognized and appreciated.We look forward to your return.Travelodge Team
10/10 Excellent
Mary
Travelled with pets, Travelled with partner
Aug 4, 2023
Liked: Cleanliness, staff & service
Staff were very accommodating, checked up after a couple of hours to see if we needed anything or had any issues
Mary
Stayed 1 night in Aug 2023
Response from Travelodge Team on Aug 15, 2023
Dear Guest,Our Team certainly appreciates your positive comments and that you chose Travelodge during your stay in Kapuskasing. We are pleased to hear that there were many aspects of your stay that you enjoyed including our staff.We look forward to your return.Travelodge Team
Office door locked when we arrived. Two messages were sent to let staff know we arriving later but could not get into office until knocking on windows and doors. No signs to indicate entry area or office. Felt unsafe because some entries to units were left open
Communication terrible not much English spoken. Won’t stay here again.
Will not recommend.
Linda
Stayed 1 night in Jul 2023
Response from Travelodge Team on Aug 2, 2023
Dear Guest,Thank you for taking the time to share your valuable review. Please accept my personal apology that your stay with us did not meet your expectations as that is not the standard we uphold here at the Travelodge.The safety of our Guests and Staff is always our top priority which is why we lock the front door to the lobby and all exit doors. Travelodge has provided a phone which is located outside the lobby door for after hour check ins. Sincerely,Travelodge Kapuskasing
10/10 Excellent
Etienne
Aug 2, 2023
Etienne
Stayed 1 night in Aug 2023
Response from General Manager on Sep 1, 2023
Dear Guest,Thank you for the 5 out of 5 review and for choosing Travelodge for your most recent stay in Kapuskasing.Warm Regards,Travelodge Team
8/10 Good
Peter
Jul 31, 2023
Liked: Amenities
Old familiar institution close to everything. Will return.
Peter
Stayed 3 nights in Jul 2023
Response from Travelodge Team on Aug 1, 2023
Dear Guest,Thank you for choosing Travelodge for your most recent stay in Kapuskasing.We look forward to your return.Travelodge Team
10/10 Excellent
Blair
Jul 30, 2023
Blair
Stayed 1 night in Jul 2023
Response from General Manager on Sep 1, 2023
Dear Guest, Our Team was delighted you chose Travelodge for your accommodations during your stay in Kapuskasing. We would like to thank you for taking the time to submit a review. We look forward to your return. Thanks, Travelodge Team
For our first vacation, this was a beautiful place to stay.
Caitlyn
Stayed 6 nights in Jul 2023
Response from Travelodge Team on Aug 1, 2023
Dear Guest,Our Team was delighted you chose Travelodge for your accommodations during your stay in Kapuskasing. We would like to thank you for taking the time to submit a review and for your kind words.We look forward to your return.Thanks,Travelodge Team
10/10 Excellent
John
Jul 24, 2023
John
Stayed 1 night in Jul 2023
Response from General Manager on Jul 26, 2023
Thank you for the fabulous 10 out of 10 review.It was a pleasure having you stay with us and having the opportunity to meet you. Our Team greatly appreciates you taking the time to leave a review.We look forward to your return.Apollo Team
Rooms are nothing like the photos, key did not work for outside door. Area (unsure). Would not recommend.
Patricia
Stayed 1 night in Jul 2023
Response from General Manager on Jul 26, 2023
Dear Guest,Thank you for your review and for staying at Travelodge Kapuskasing. Your feedback is extremely valuable to us.We read with much concern about the unpleasant experience you encountered during your stay. I would like to apologize and reassure you that I will look into the issues that you have noted in an attempt to correct and improve our hotel. We continually try our very best to offer each and every guest a restful and enjoyable stay.Warm Regards,Travelodge Team
Thank you for taking the time to share your valuable review, as the satisfaction of our guests is our number one priority. Please accept my personal apology that your stay with us did not meet your expectations as that is not the standard we uphold here at the Travelodge.
6/10 Okay
Xue
Travelled with family and small children
Jun 25, 2023
Cat hair everywhere on the bed and carpet.smell bad.
Xue
Stayed 1 night in Jun 2023
Response from Travelodge Team on Jul 19, 2023
Thank you for taking the time to share your valuable review, as the satisfaction of our guests is our number one priority. Please accept my personal apology that your stay with us did not meet your expectations as that is not the standard we uphold here at the Travelodge.
4/10 Poor
Karamjit
Travelled with family, Business traveller, Travelled with partner
Thank you for taking the time to share your valuable review, as the satisfaction of our guests is our number one priority. Please accept my personal apology that you had difficulties with the ac unit, it's unfortunate that our Team was not given the opportunity to correct the situation that evening, as we always strive to ensure each guest has a comfortable stay. As for the mosquitos, it's something that us Northerner's just have to live with. Warm Regards,Cindy