Premium bedding, in-room safe, desk, blackout drapes

Reviews of Travelodge by Wyndham Kapuskasing

2 out of 5
Travelodge by Wyndham Kapuskasing
25 Kolb Ave, Kapuskasing, ON

Reviews

8.0

Very good

Rating 10 - Excellent. 136 out of 374 reviews" "
Rating 8 - Good. 144 out of 374 reviews" "
Rating 6 - Okay. 43 out of 374 reviews" "
Rating 4 - Poor. 24 out of 374 reviews" "
Rating 2 - Terrible. 27 out of 374 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Mar 2024

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service
In need of upgrading
Stayed 1 night in Feb 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff.
Stayed 3 nights in Feb 2024

6/10 Okay

Lindsey

Stayed 1 night in Jan 2024

8/10 Good

Lynda

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wished they had parking on the other side and with another door
Stayed 1 night in Jan 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very clean, renovated nicely
Stayed 1 night in Dec 2023

10/10 Excellent

Sheila

Stayed 3 nights in Dec 2023

10/10 Excellent

Courtney

Travelled with group
Liked: Staff & service, amenities
Quiet
Stayed 1 night in Nov 2023

10/10 Excellent

Brad

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Breakfast was unexpected and great!
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great went above and beyond our expectations. Thx
Stayed 1 night in Oct 2023

10/10 Excellent

Russell

Stayed 1 night in Oct 2023

8/10 Good

Brenda

Stayed 1 night in Oct 2023

2/10 Terrible

Connor

Stayed 1 night in Oct 2023

10/10 Excellent

Christopher, Stanstead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and staff very welcoming
Stayed 1 night in Oct 2023

8/10 Good

Nicholas

Stayed 4 nights in Oct 2023

4/10 Poor

Nicholas

Stayed 4 nights in Sep 2023
Response from General Manager on Oct 5, 2023
Dear Guest,Thank you for choosing Travelodge for your most recent stay in Kapuskasing.We look forward to your return,Travelodge Team

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great set up parking and access to room is fantastic.
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 5, 2023
Dear Guest,We appreciate your recommendation and for taking the time to share your experience at Travelodge Kapuskasing.Our Team was pleased to hear that you enjoyed your stay with us. Our Team always seeks to provide our guests with a memorable experience throughout their stay.We hope to have the pleasure of our company again in the near future.Sincerely,Travelodge Team

8/10 Good

Denise

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on Oct 5, 2023
Dear Guest,Thank you for choosing Travelodge for your most recent stay in Kapuskasing.It is always uplifting for our team to receive such a positive review of our hotel. Our team will be thrilled to hear their efforts have been recognized and appreciated.We look forward to your return.Travelodge Team

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from General Manager on Oct 5, 2023
Dear Guest,Thank you for choosing Travelodge for your most recent stay in Kapuskasing.Warm Regards,Travelodge Team

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Sep 2023
Response from General Manager on Oct 5, 2023
Dear Guest,Thank you for the review.It was a pleasure having you stay with us and having the opportunity to meet you. Our Team greatly appreciates you taking the time to share your feedback.Warm Regards,Travelodge Team

2/10 Terrible

Steve

Stayed 1 night in Sep 2023
Response from General Manager on Oct 5, 2023
Dear Guest,Thank you for taking the time to share your valuable review, as the satisfaction of our guests is our number one priority. Please accept my personal apology that your stay with us did not meet your expectations as that is not the standard we uphold here at the Travelodge.Sincerely,Travelodge Team

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 5 nights in Sep 2023
Response from General Manager on Oct 5, 2023
Dear Guest,Our Team would like to thank you for the review and for your recommendation.We look forward to your return.Sincerely,Travelodge Team

8/10 Good

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the GM was fantastic.
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 5, 2023
Dear Guest,Our Team would like to thank you for review and for your recommendation. We were thrilled to read about your satisfaction with our staff.We look forward to your return.Sincerely,Travelodge Team

4/10 Poor

Tara

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and smelled like smoke. There was cigarettes and beer cans everywhere outside the door. I would never recommend this hotel to anyone
Stayed 1 night in Sep 2023
Response from General Manager on Sep 11, 2023
Dear Guest, thank you for taking the time to share your valuable review, as the satisfaction of our guests is our number one priority. Please accept my personal apology that your stay with us did not meet your expectations as that is not the standard we uphold here at the Travelodge. It is unfortunate that these issues were not addressed during one of the multiple interactions you had with our Team, as it would have been our pleasure to have the opportunity to correct our error.Warm Regards,Travelodge Team

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent,
Stayed 1 night in Sep 2023
Response from General Manager on Sep 11, 2023
Dear Guest,Thank you for choosing the Travelodge for your most recent stay in Kapuskasing. It is always uplifting for our team to receive such a positive review of our hotel and staff. Our team will be thrilled to hear their efforts have been recognized and appreciated. Warm Regards, Travelodge Team

8/10 Good

Gisele

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall, the facility was clean, staff very friendly and accommodating. Property needs upgrading and common areas need to be vacuumed more frequently. Rooms themselves were very clean and comfortable.
Stayed 4 nights in Sep 2023
Response from General Manager on Sep 11, 2023
Dear Guest, we appreciate your recommendation and are pleased to hear you enjoyed your stay with us. Our Team always seeks to provide our guests with a memorable experience throughout their stay. We hope to have the pleasure of our company again in the near future. Sincerely, Travelodge Team

10/10 Excellent

Luciano

Liked: Staff & service, property conditions & facilities
Area was very quiet. My room was found clean and located where I could park my car right outside my door.
Stayed 1 night in Aug 2023
Response from General Manager on Sep 1, 2023
Dear Guest,We appreciate your recommendation and for taking the time to share your experience at Travelodge Kapuskasing.Our Team was pleased to hear that you enjoyed your stay with us.We hope to have the pleasure of your company again in the near future.Sincerely,Travelodge Team

10/10 Excellent

jacob

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My first impression was not so good.The outside was not appealing but the inside was very nice and clean The staff was very friendly and caring!
Stayed 1 night in Aug 2023
Response from General Manager on Sep 1, 2023
Dear Guest,Thank you for the 5 out 5 review and for your feedback. The Hotel has started to renovate our rooms and the exterior of our hotel, we hope you will come back to visit us sometime soon so you can see our improvements. It was a pleasure having you stay with us and having the opportunity to meet you. Sincerely,Travelodge Team

10/10 Excellent

Nancy

Kainath at front front desk is amazing and the hotel is just great. Clean and friendly- would stay again for sure
Stayed 2 nights in Aug 2023
Response from General Manager on Sep 1, 2023
Dear Guest,Thank you for taking the time to leave your feedback following your recent stay with us at the Travelodge. Kainath will greatly appreciate your recognition of her efforts. We look forward to your return.Travelodge Team

6/10 Okay

Desiree

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Travelodge Team on Aug 15, 2023
Dear Guest,Thank you for taking the time to review our Hotel. We hope to see you in the near future.Warm Regards,Travelodge Team

10/10 Excellent

Kim

Travelled with partner
Liked: Amenities
Very clean! Very quiet all night which was surprising considering the number of vehicles parked at the hotel.
Stayed 1 night in Aug 2023
Response from Travelodge Team on Aug 15, 2023
Dear GuestThank you for choosing Travelodge for your most recent stay in Kapuskasing. Our Team was flattered by your 5 star review, they will be thrilled to hear their efforts have been recognized and appreciated.We look forward to your return.Travelodge Team

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Travelodge Team on Aug 15, 2023
Dear Guest,It was a pleasure having you stay with us and having the opportunity to meet you.Our Team greatly appreciates you taking the time to submit such a wonderful review. We look forward to your return,Travelodge Team

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Staff are lovely. This is more of a motel. No shower curtain, air conditioner was initually not working. Nice bedding and white duvet. The hotel is tucked away in a quiet area of a town. But not pleasant to walk around.
Stayed 1 night in Aug 2023
Response from Travelodge Team on Aug 15, 2023
Dear Guest,We appreciate your recommendation and for taking the time to share your experience at Travelodge Kapuskasing.Our Team was pleased to hear that you enjoyed many aspects of your stay with us and had pleasant interactions with our staff. Our Team always seeks to provide our guests with a memorable experience throughout their stay.Each Guest receives a welcome call post check in to ensure they are pleased with the room and amenities. This call gives our Team the opportunity to correct any issues a Guest maybe having. We hope to have the pleasure of our company again in the near future.Sincerely,Travelodge Team

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and staff was very friendly
Stayed 3 nights in Aug 2023
Response from Travelodge Team on Aug 15, 2023
Dear Guest,Thank you for choosing Travelodge for your most recent stay in Kapuskasing.It is always uplifting for our team to receive such a positive review of our hotel and staff. Our team will be thrilled to hear their efforts have been recognized and appreciated.We look forward to your return.Travelodge Team

10/10 Excellent

Mary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Staff were very accommodating, checked up after a couple of hours to see if we needed anything or had any issues
Stayed 1 night in Aug 2023
Response from Travelodge Team on Aug 15, 2023
Dear Guest,Our Team certainly appreciates your positive comments and that you chose Travelodge during your stay in Kapuskasing. We are pleased to hear that there were many aspects of your stay that you enjoyed including our staff.We look forward to your return.Travelodge Team

4/10 Poor

Linda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Office door locked when we arrived. Two messages were sent to let staff know we arriving later but could not get into office until knocking on windows and doors. No signs to indicate entry area or office. Felt unsafe because some entries to units were left open Communication terrible not much English spoken. Won’t stay here again. Will not recommend.
Stayed 1 night in Jul 2023
Response from Travelodge Team on Aug 2, 2023
Dear Guest,Thank you for taking the time to share your valuable review. Please accept my personal apology that your stay with us did not meet your expectations as that is not the standard we uphold here at the Travelodge.The safety of our Guests and Staff is always our top priority which is why we lock the front door to the lobby and all exit doors. Travelodge has provided a phone which is located outside the lobby door for after hour check ins. Sincerely,Travelodge Kapuskasing

10/10 Excellent

Etienne

Stayed 1 night in Aug 2023
Response from General Manager on Sep 1, 2023
Dear Guest,Thank you for the 5 out of 5 review and for choosing Travelodge for your most recent stay in Kapuskasing.Warm Regards,Travelodge Team

8/10 Good

Peter

Liked: Amenities
Old familiar institution close to everything. Will return.
Stayed 3 nights in Jul 2023
Response from Travelodge Team on Aug 1, 2023
Dear Guest,Thank you for choosing Travelodge for your most recent stay in Kapuskasing.We look forward to your return.Travelodge Team

10/10 Excellent

Blair

Stayed 1 night in Jul 2023
Response from General Manager on Sep 1, 2023
Dear Guest, Our Team was delighted you chose Travelodge for your accommodations during your stay in Kapuskasing. We would like to thank you for taking the time to submit a review. We look forward to your return. Thanks, Travelodge Team

10/10 Excellent

Caitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our first vacation, this was a beautiful place to stay.
Stayed 6 nights in Jul 2023
Response from Travelodge Team on Aug 1, 2023
Dear Guest,Our Team was delighted you chose Travelodge for your accommodations during your stay in Kapuskasing. We would like to thank you for taking the time to submit a review and for your kind words.We look forward to your return.Thanks,Travelodge Team

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from General Manager on Jul 26, 2023
Thank you for the fabulous 10 out of 10 review.It was a pleasure having you stay with us and having the opportunity to meet you. Our Team greatly appreciates you taking the time to leave a review.We look forward to your return.Apollo Team

2/10 Terrible

Patricia, Hannon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are nothing like the photos, key did not work for outside door. Area (unsure). Would not recommend.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 26, 2023
Dear Guest,Thank you for your review and for staying at Travelodge Kapuskasing. Your feedback is extremely valuable to us.We read with much concern about the unpleasant experience you encountered during your stay. I would like to apologize and reassure you that I will look into the issues that you have noted in an attempt to correct and improve our hotel. We continually try our very best to offer each and every guest a restful and enjoyable stay.Warm Regards,Travelodge Team

4/10 Poor

Andrew, CALGARY

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Travelodge Team on Jul 19, 2023
Thank you for taking the time to share your valuable review, as the satisfaction of our guests is our number one priority. Please accept my personal apology that your stay with us did not meet your expectations as that is not the standard we uphold here at the Travelodge.

6/10 Okay

Xue

Travelled with family and small children
Cat hair everywhere on the bed and carpet.smell bad.
Stayed 1 night in Jun 2023
Response from Travelodge Team on Jul 19, 2023
Thank you for taking the time to share your valuable review, as the satisfaction of our guests is our number one priority. Please accept my personal apology that your stay with us did not meet your expectations as that is not the standard we uphold here at the Travelodge.

4/10 Poor

Karamjit

Travelled with family, Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good luck with mosquitos and ac
Stayed 1 night in Jun 2023
Response from Travelodge Team on Jul 19, 2023
Thank you for taking the time to share your valuable review, as the satisfaction of our guests is our number one priority. Please accept my personal apology that you had difficulties with the ac unit, it's unfortunate that our Team was not given the opportunity to correct the situation that evening, as we always strive to ensure each guest has a comfortable stay. As for the mosquitos, it's something that us Northerner's just have to live with. Warm Regards,Cindy

6/10 Okay

Nathalie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Travelodge Team on Aug 1, 2023
Dear Guest,Thank you for taking the time to share your valuable review, as the satisfaction of our guests is our number one priority.

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023