Note fondée sur 641 évaluations vérifiées
3,2 Propreté de la chambre
3,4 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 7 avr. 2024
Reserved for a young adult in town visiting. Check in was easy, staff was friendly & efficient.
It’s a little rough, but it was fine for younger adults. They enjoyed the pool, clean & temp was great. For people not familiar with the area, based on appearance you may not think it’s a safe area, but it is.
Special thanks to the front desk lady! She was wonderful!
Commentaires de Gestion de l’hôtel
14 avr. 2024 par KC, Gestion de l’hôtel
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
par un voyageur vérifié de Branson
Publié le 24 mars 2024
Not good
Commentaires de Gestion de l’hôtel
14 avr. 2024 par KC, Gestion de l’hôtel
Thank you for taking the time to review our property. We are very sorry that you had such a negative experience while staying with us. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity.
par un voyageur vérifié
Publié le 24 mars 2024
Very quiet. Easy to get to and was very clean. I would stay here again.
Commentaires de Gestion de l’hôtel
14 avr. 2024 par KC, Gestion de l’hôtel
Thank you for taking time to review our property. We are glad to hear that we will be your top choice next time you are in the area. We look forward to welcoming you back soon!
par un voyageur vérifié
Publié le 23 mars 2024
Clean
Commentaires de Gestion de l’hôtel
14 avr. 2024 par KC, Gestion de l’hôtel
Thank you for staying at Super 8. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!
par un voyageur vérifié
Publié le 17 mars 2024
Service was very good - the only real complaint I have is that our room had a musty smell
Commentaires de Gestion de l’hôtel
21 mars 2024 par S8 Customer Care, Gestion de l’hôtel
Thank you for taking the time to share your comments about your stay! We are very sorry that your experience wasn’t up to your expectations. Our staff works very hard to provide guests with a clean, comfortable room, and top notch service. Your specific concerns have been discussed with our team to help us improve. We hope you return in the future and allow us to exceed your expectations.
par un voyageur vérifié
Publié le 16 mars 2024
There was a bug in the shower. Some sort of white residue fell on the floor inside of the room when I first entered.
Only one bar of soap & shampoo. I would have liked a soap for sink & shower. TV color was off. No TV channel info in room. No general info about the motel at all in the room.I give Super 8 in Lee's Summit, MO zero stars.
Commentaires de Gestion de l’hôtel
21 mars 2024 par S8 Customer Care, Gestion de l’hôtel
Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations. We hope you return in the future and allow us to exceed your expectations.
par un voyageur vérifié
Publié le 29 févr. 2024
This place was like something out of a movie Big black stains on carpet.Roaches come out at night a funny smell all through the hallways,light sockets don’t work it was just a mess.Im saying this because I’m a maintenance technician at a hotel myself smh
Commentaires de Gestion de l’hôtel
1 mars 2024 par Johnathon, Gestion de l’hôtel
We read you review and let me say how sorry we are that we did not live up to your expectations. We try to make every guest experience unique and enjoyable. We do appreciate the review as it helps us to provide a better guest experience going forward. Once again please accept our apologies, we hope you will return again and have a better experience. Respectfully, S8 Customer Care
par un voyageur vérifié
Publié le 19 févr. 2024
You get what you pay for with this property, but its not bad by any means.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Johnathon, Gestion de l’hôtel
While we are happy to hear that overall your visit to Super 8 was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. Sincerely, S8 Customer Care
par un voyageur vérifié
Publié le 15 févr. 2024
It is not a luxurious, but clean, good installation and very kind staff.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Johnathon, Gestion de l’hôtel
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Respectfully, S8 Customer Care
par un voyageur vérifié
Publié le 29 janv. 2024
The staff were very rude.
Commentaires de Gestion de l’hôtel
9 févr. 2024 par John, Gestion de l’hôtel
Thank you for your review. We would like to extend our sincerest apologies for the inconveniences you experienced during and after your stay. The lack of professionalism and concern that you described, certainly does not meet our service expectations. We will be forwarding your feedback to the hotel management team to be reviewed. We hope you will give us another opportunity to serve you. Sincerely, S8 Customer Care
