Indoor pool

Reviews of Travelodge by Wyndham Kamloops

2 out of 5
Travelodge by Wyndham Kamloops
430 Columbia St, Kamloops, BC

Reviews

7.0

Good

Rating 10 - Excellent. 184 out of 1008 reviews" "
Rating 8 - Good. 370 out of 1008 reviews" "
Rating 6 - Okay. 261 out of 1008 reviews" "
Rating 4 - Poor. 111 out of 1008 reviews" "
Rating 2 - Terrible. 82 out of 1008 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Kathryn

Travelled with family and small children
Disliked: Cleanliness, staff & service
As place to overnight I guess it’s ok. Don’t have anything very positive to share though.
Stayed 4 nights in Mar 2024

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service
A basic hotel in a convenient location. Breakfast was in a bag.
Stayed 1 night in Mar 2024
Response from Travis Shannon on Mar 27, 2024
Thank you for visiting us at the Travelodge city center and for taking the time to review us. I am sorry to see that your stay with us was only mediocre. If there was anything that we could have done to make your stay more enjoyable please don't hesitate to contact me at the hotel directly.Travis ShannonAssistant Manager

10/10 Excellent

Terrence Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard decent rooms at good value for a quick overnight stay on travels fit the bill. No hassles easy check in and clean room with shower and Denny's nearby is all we needed and we got!
Stayed 1 night in Mar 2024
Response from Travis Shannon on Mar 26, 2024
Thank you for visiting us at the Travelodge city center and for taking the time to review us. I am glad to see that you enjoyed your stay. We hope to have you back again soon!Travis ShannonAssistant Manager

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed there as it was close to the hospital where I had surgery. I was able to go home after 4 nights and checked out of the motel a day early. I was told I had to check with Expedia to make sure I got my refund. I have been unable to speak with anyone at Expedia and when I tried your Chat, i was immediately told I was too late and my input was disabled. Hoe do I resolve this?
Stayed 5 nights in Mar 2024
Response from Travis Shannon on Mar 26, 2024
Thank you for visiting us at the Travelodge city center. Thank you for taking the time to review us and for giving us a great review. I am glad that youyr stay went well. Regarding the refund, it can take 3 to 5 business days to show back up on your credit card depending on your bank. We refunded it on our end on March 24th. You should hopefully see it by Friday or Tuesday at the latest as this is a long weekend.Payment and the refund was done directly at the hotel and I apologize that you were told to contact Expedia to inquire about the refund. They will have no information of it as everything was done through the front desk. If you have any questions please don't hesitate to contact me at the hotel directly.Travis ShannonAssistant Manager

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the Hospital, offered a hospital rate. Breakfast could be better but the rest was excellent.
Stayed 2 nights in Mar 2024
Response from Travis Shannon on Mar 25, 2024
Thank you for visiting us at the travelodge city center. Thank you for taking the time review us and with such a great review. I am so glad that you enjoyed your stay. We are going to be improving the breakfast and will hopefully have it ready for the Summer.Hope to have you back again soon!Travis ShannonAssistant Manager

8/10 Good

Lorraine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to the hospital. Bed linens were very clean but worn.
Stayed 1 night in Mar 2024
Response from Travis Shannon on Mar 25, 2024
Thank you for visiting us at the Travelodge city and for taking the time to review us. It appears that you had a fairly good stay. If there was anything that we could have done to have made yoour stay more enjoyable, please don't hesitate to contact the hotel and speak with me directly.Travis ShannonAssistant Manager

8/10 Good

Lynn, Lillooet

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Travelodge is close to the hospital which is where I was going. The front desk staff were wonderful. Lots of towels and accessories. Huge walk-in shower, but there was nowhere to attach the shower wand so you didn't have to hold it. Easy to use TV. Would stay here again.
Stayed 2 nights in Mar 2024
Response from Travis Shannon on Mar 25, 2024
Thank you for visiting us at the Travelodge city center and for taking the time to review us. I am glad to see that the staff was welcoming and that your stay was enjoyable. I have taken note of your feedback regarding the shower wand and will discuss ith with upper management to see if there is something that we can do. We hope to have you back again soon!Travis ShannonAssistant Manager

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So convenient for hospital and medical appointments.
Stayed 1 night in Mar 2024
Response from Travis Shannon on Mar 23, 2024
Thank you for staying with us at the Travelodge. I am glad to see that you enjoyed your visit. We hope to have you back agani soon!

10/10 Excellent

Raegan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front desk employee has no customer service and does not know how to smile. Housekeeping was amazing and friendly best part of place.
Stayed 2 nights in Mar 2024
Response from Travis Shannon on Mar 12, 2024
Thank you for choosing the Travelodge city center. Thank you for taking the time to give us a review. I am sorry to see that the front desk staff was less than welcoming as that is not what we strive for. We want all our staff to treat our guests with warm welcomes and to go above and beyond to make their stay as enjoyable as possible.I am glad to see that the housekeeping staff was able to step up and provide this for you.Please don't hesitate to contact me at the hotel directly and we can discuss a discount on your next visit.Travis ShannonAssistant Manager

8/10 Good

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a great hotel. Staff was nice and rooms were as well. The location was convenient as we were were visiting someone in the hospital. The room I booked didn’t have the amenities I had hoped for and they switched us rooms without any hassle so I was thankful for that. I was a bit disappointed that the pool was closed but the hot tub was open and very nice.
Stayed 1 night in Feb 2024
Response from Travis Shannon on Feb 21, 2024
Thank you for choosing the Travelodge city center in downtown Kamloops. Thank you for taking the time to review us. I am glad to see that for the most part your stay was good. I am glad that the team was able to accommodate any special requests that you guys needed.I would like to appologize for the pool being down during your stay. The temperature was quite low and it took a little while to figure out the issue. Please feel free to contact the hotel and speak with me directly and we can discuss a discount on your next stay.Regards,Travis ShannonAssistant Manager

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
even with the blast of fresh snow and cold temperatures the room was great.
Stayed 1 night in Jan 2024
Response from Travis Shannon on Jan 23, 2024
Thank you for choosing the Travelodge city center in downtown Kamloops. Thank you for the review. We are glad you enjoyed your staty and hope that you visit us again soon.Travis ShannonAssistant Manager

10/10 Excellent

Leanne

Liked: Amenities
Staff was excellent but gas and side mirror of van stolen while parked in hotel lot
Stayed 2 nights in Dec 2023
Response from Travis Shannon on Jan 3, 2024
Thank you for choosing the Travelodge and thank you for taking the time to review us.I am happy that the staff did an amazing job during your stay. It is a shame that you had to experience theft during your stay as we never want that to happen to anyione.Regards,Travis ShannonAssistant Manager

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to get to and as was there for hospital was a 2 min. drive and able to see it across the street.
Stayed 4 nights in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay there again.
Breakfast was a small paper bag breakfast to be picked up from the front desk. I couldn't eat anythimg it had. It contained 1/2 a costco muffin, old soft apple, fruit yougot and a cardbox juice. All items were loaded with suger and apple was so old, it had black spots. It was not a contenental breakfast by any means. Washroon sink was so small, you could barely was your hands; I have never seen any thing like that. Walls had writings....
Stayed 2 nights in Oct 2023

6/10 Okay

Adrianna

Disliked: Property conditions & facilities

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Granddaughter had a great time in the pool
Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Stayed 1 night in Oct 2023

8/10 Good

John

Stayed 1 night in Oct 2023
Response from Travis Shannon - Assistant Manager on Nov 28, 2023
Thank you for choosing the Travelodge city center in beautiful downtown Kamloops. Thank you for taking the time to rate our hotel. It looks like you enjoyed your stay. If there was anything that we could have done to make it better please don't hesitate to contact the hotel and speak with me directly

6/10 Okay

Susan

"Renovated rooms" and "breakfast" were aspirational descriptors. The room was mostly clean, with quite a bit of built up crud in the corners of the bathroom. The breakfast is a brown bag with half of a Costco muffin, yogurt, juice box and an apple. The location is right across from a large hospital leading to lots of sirens.
Stayed 2 nights in Sep 2023

10/10 Excellent

Melinda

Travelled with family
Liked: Staff & service
Being right across from the hospital with a crosswalk that beeped and talked when the lights changed was the biggest downfall for me as it made it hard to sleep. Room was clean and comfortable and the staff was friendly.
Stayed 1 night in Oct 2023

8/10 Good

Richard

Travelled with family
Liked: Staff & service
Disliked: Amenities
overall nice stay
Stayed 2 nights in Sep 2023

6/10 Okay

Veronica

Adequate- coffee in the lobby with breakfast would have been nice
Stayed 1 night in Sep 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean. Not a place I would want to stay more than 1 night. The neighborhood looked seedy & unsafe. The outside appearance leaves much to be desired.
Stayed 2 nights in Sep 2023

6/10 Okay

Janis

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Note: there is no breakfast room, they hand you a bag with yogurt, juice box, half a Costco muffin, and an apple. No coffee.
Stayed 1 night in Sep 2023

10/10 Excellent

Greg

Stayed 1 night in Sep 2023
Response from Travis Shannon - Assistant Manager on Nov 28, 2023
Thank you for choosing the Travelodge city center in beautiful downtown Kamloops. Thank you for taking the time to rate our hotel. I'm glad to see that you had a great stay!

6/10 Okay

Shawn

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

8/10 Good

Tracey

Liked: Cleanliness, staff & service, room comfort
A good nights rest as a stopover point
This was just a stop over for us on the way to Calgary. The hotel was comfortable and had good facilities. The rooms could be considered by some as a little dated but the bed was comfortable and the shower ran hot, with basic toiletries provided as part of the room. The air conditioning unit was very welcome in August/September, however some would argue it was noisy. Breakfast as previously mentioned by others is a brown paper bag take out but this suited us fine and wasn’t a surprise.
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
clean, affordable, quiet
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Stayed 1 night in Aug 2023

4/10 Poor

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

George

Stayed 5 nights in Aug 2023

4/10 Poor

Corinne

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Arvinder K

Stayed 2 nights in Sep 2023

2/10 Terrible

Larissa

Stayed 4 nights in Aug 2023

4/10 Poor

SHUN XING

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the place is very close to the road , and it is very noise between the rooms.
Stayed 1 night in Aug 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Marnie

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room was clean and comfortable. Toilet was very loud. Not much around the area unless you stay here for easy hospital access. Older motel
Stayed 1 night in Aug 2023

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

yong

Stayed 1 night in Aug 2023

6/10 Okay

Shu-Ping

Stayed 1 night in Aug 2023

6/10 Okay

Rainier Roy, Canmore

Travelled with family and small children
Disliked: Amenities
The breakfast included in the package was not what i expected, very disappointing.
Stayed 1 night in Aug 2023

2/10 Terrible

Gurdeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and noisy
Stayed 1 night in Aug 2023

8/10 Good

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was very reasonable. The accommodations were clear. I would stay there again.
Stayed 1 night in Aug 2023

4/10 Poor

Jeffrey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
My parents room smelled of stale cigarette smoke...burn hole in curtains...kids upstairs were super noisy and thumping around..we were only there because it was close to the hospital to pick up my dad after having hip surgery ...our room was ok...replace the carpets and clean behind the bathroom door....the only good thing was the water pressure in the shower...they need to renovate and clean better....it did the job for 1 night...but wont be back.....
Stayed 1 night in Aug 2023

2/10 Terrible

Melissa

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was great but the room smelt like cigarette smoke mixed with nasty Febreze. The corners and ac where thick with dirt and God only knows what. The toilet sat crooked and the floor had burn marks, the pillows where lumpy. The hot tub had black/brown around the top of the tub so we didn’t even go in it. If I didn’t need to stay close to the hospital because of surgery I wouldn’t of stayed.
Stayed 2 nights in Aug 2023

8/10 Good

John

Stayed 1 night in Aug 2023

6/10 Okay

Jon

Liked: Staff & service
Internet is slowish. Location is good. Quiet. Needs a bit sprucing up. Breakfast served in paper bag.
Stayed 1 night in Aug 2023

6/10 Okay

Francine

Travelled with partner
Liked: Cleanliness, staff & service
OK but not great
Stayed 1 night in Aug 2023

4/10 Poor

Nina

Stayed 1 night in Aug 2023