Hello Daren, Thank you so much for the 5 STAR review! Your feedback is important to us and we hope to hear more about what you enjoyed the most during your next stay.

Thank you Christian for the wonderful review! We would like to hear more about what you enjoyed the most. We hope to see you again soon.

Thank you so much and we hope to see you again soon! Stay Safe!

Thank you so much for your review, we hope to see you soonn!

Thank you so much for your wonderful review! We hope to see you again very soon!

Thank you for your review. I do apologize for the trains, we do have Park side rooms that do not face the train which is much quieter. Again, we apologize. Thank you for staying with us.

Hello David, We are so pleased we were able to provide you with the extra comfort. Thank you for taking the time to let us know.

Hello Leah, Thank you for bringing this to our attention. We certainly hope that you give our park side a try for your next visit.

Thank you, Shadi, for your kind review, we are so pleased to have provided you with good service and hope to have the pleasure again.

Kwong Hei, Thank you for taking the time to let us know of these issues. We are dealing with your comments internally for resolution. We hope to see you again.

Thanks Abbey! It was great of you to take the time to let us know, we hope to see you again soon.

Lucille, We apologize that the train caused you some disturbance. We are also looking at resolving the issue with the blinds as we seem to have fallen short in this room. Please give our park side a try for your next visit.

Hello Susan! Thank you for the great review! We hope to host you again soon.

Thank you Andrew! It was a pleasure to host you and we hope that you will return soon.

Hi Justin, Thank you for the review, we hope that you will try our Park side rooms for your next visit.

Hello William, Thank you so much for the great review, it is always a pleasure to host you and we hope to see you again soon.

Hello Luis, Thank you for taking the time to review, we understand that the train can be bothersome to some and request that you reserve your room on the Park side of the Hotel. We hope that you enjoyed our location and that we can have the pleasure of hosting you again.

Hello Reese, Thank you for letting us know of your recent experience, we apologize if the trains caused you any sort on disturbance. We understand that some may be bothered by the trains and offer you the Park side of our hotel for your next reservation. We hope to host you again!

Good Day Jenifer, I have tried to reach out to your personal number to speak with you about this further. We apologize for any inconvenience this may have caused you and we hope that we can improve your next experience with us. Your feedback is very important to us and we are looking into working with our team to improve our services.

Hi Mandeepak, We are so pleased you enjoyed your stay and hope to hear more from you during your next stay.

Thank you, Melissa, for taking the time to leave a review, we are so pleased you enjoyed your stay and hope to hear more from you soon.

Hi Ankita, Thank you for the great review! We are so pleased you enjoyed your stay and look forward to hearing more from you soon.

Thank you for the great review, Paula, looks like there is still room for improvement. We would love to hear more from you during your next visit!

Thank you, Christohper, for taking the time to leave a review. I am happy to hear that we were able to resolve your concern and find you a comfortable room during your stay. We appreciate your feedback about the common area's and are looking into resolving this internally.

Hello Carly, Thank you for taking the time to leave a review so that we can work towards resolving these issues immediately. We are experiencing some city renovations in our downtown area and apologize if this caused any inconvenience. We hope to see you again and improve your next visit.

Hello Jess, I have tried to reach out to your personal number for some more feedback in regard to where we fell short during your last visit with us. Please reach out if there is anything you wish to speak about further.

Hello Lori, Thank you for taking the time to let us know how your stay went, I look forward to reaching out to you as we apologize that your stay wasn't satisfactory. We appreciate your feedback and are looking into resolving these issues internally.

Hello Anant and thank you for your great review. We are so pleased you enjoyed your stay and look forward to seeing you again.

Thank you Paul, We are so pleased to hear that you enjoyed your stay and we hope to have the pleasure of hosting you again soon.

Hi Kymberley, Thank you for the great review!

Hello Amelia, Thank you so much for taking the to leave a review, we are so pleased to hear that you enjoyed your stay and look forward to hosting you again soon.

Hello Toni, Thank you for taking the time to leave a review, your feedback is very important to us, and we are looking into the issue with the jets internally. We hope you see some improvements upon your next stay.

Hello Lucille, Thank you for your feedback and letting us know your concerns, we are looking into this and resolving the issues. We hope to see you again soon.

Wow 5 Stars! Thank you, Gordon. We are so pleased that you enjoyed your stay and hope to hear more about what you enjoyed the most during your next stay.

Hello Jenna, Thank you for the great review! We hope to hear more from you about what you enjoyed the most during your next stay.

Hello Manjeet, We apologize that the train caused you some disturbance, we understand that some of our guests find the train bothersome and invite you to book your next room on the Park Side of our Hotel. There you will enjoy the beautiful view of River Side Park and the Thompson Rivers. Thank you for taking the time to write a review.

Good Day Cody, Thank you for taking the time to leave a review, your feedback is greatly appreciated, and we are taking your concerns into consideration. Please be sure to reserve your next reservation on the Parkside to avoid the noise from the train.

Hi Dixon, Thank you so much for letting us know about your stay. We appreciate your feedback and are pleased you found our location clean and quiet. We hope to host you soon.

Hello Hsin, Thank you for leaving a review today, it looks like we fell short in some area's. We would love to hear more from you to help us improve. Your feedback is extremely important to us.

Hello Sara, Thank you for your review, we are so pleased you enjoyed our location and great rooms! We hope to have the pleasure of hosting you again soon.

Hello Grahame, Thank you for taking the time to leave a review, we understand that the noise from the train can be bothersome to some and invite you to reserve your next room on the Park side of our Hotel to avoid the noise from the train. We are pleased that you enjoyed Shark Club Bar and Grill and hope to see you soon.