All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 122 out of 512 reviews" "
10 - Excellent
122
Rating 8 - Good. 161 out of 512 reviews" "
8 - Good
161
Rating 6 - Okay. 127 out of 512 reviews" "
6 - Okay
127
Rating 4 - Poor. 64 out of 512 reviews" "
4 - Poor
64
Rating 2 - Terrible. 38 out of 512 reviews" "
2 - Terrible
38
7.4/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Gloria
Travelled with partner
Mar 20, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Property was run down with patchwork repairs
Gloria
Stayed 1 night in Mar 2024
4/10 Poor
corry
Business traveller
Feb 16, 2024
Old outdated and small rooms a good budget place but not very good if you want to spend anytime in your room
The staff ensured I had a room on the ground floor, as I can't manage the stairs. The staff was very friendly and kind! The location is easily accessible to the hospital (which is the reason I was there). My only issue was there is no accessibility ramp, but there are only a few stairs into the property
A great budget hotel, well located with friendly front desk staff. Pet friendly rooms are on the first floor and there was not an elevator so if you have mobility issues, be aware.
Christine
Stayed 1 night in Sep 2023
Response from Preet on Oct 2, 2023
Thank you {{customer_name}} for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
6/10 Okay
Dustin
Sep 30, 2023
Dustin
Stayed 2 nights in Sep 2023
10/10 Excellent
Carole
Travelled with family
Sep 30, 2023
Liked: Cleanliness, staff & service
Friendly welcome from manager Preet
Carole
Stayed 1 night in Sep 2023
Response from Preet on Oct 2, 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
6/10 Okay
Jorge
Sep 27, 2023
Liked: Cleanliness, staff & service
Close to a lot of medical services and downtown Kamloops.
This hotel bears no resemblance to the photos. Old tired no elevator for guests with luggage.
Rooms furnishings were old and stale smells. In the add they are new and impressive. Really disappointed
I was impressed with the room, very clean and the bed was so comfortable...
Sean
Stayed 2 nights in Sep 2023
Response from Preet on Oct 2, 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
10/10 Excellent
William
Business traveller
Sep 15, 2023
Liked: Cleanliness, amenities
Amazing service
William
Stayed 1 night in Sep 2023
Response from Preet on Oct 2, 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
The bathroom very dated, small. The rooms and building are very tired.
Byron
Stayed 1 night in Sep 2023
8/10 Good
B Grant
Sep 13, 2023
B Grant
Stayed 1 night in Sep 2023
Response from Preet on Oct 2, 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
The check in was easy and Preet gave me a set of earplugs as I forgot mine. The room is clean but dated in terms of carpet and furnishings but good for price. There were no cups or mugs in the room but Preet was able to give me a cup. I would stay again. I would recommend the flooring be changed to brighten the room as that would make a huge difference. A/c worked great. Thank you.
Jennifer
Stayed 1 night in Sep 2023
Response from Preet on Oct 2, 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
8/10 Good
Jose
Travelled with partner
Sep 7, 2023
Liked: Amenities
Hotel was good and very clean. Central to downtown area.
Jose
Stayed 1 night in Sep 2023
Response from Preet on Oct 2, 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
Not a place to enjoy a nice quiet rest. Noisy. Bed and pillows are uncomfortable to sleep on. Room smelled like cigarette when we walked in. Tub backs up. Toilet size for a 5 yr old. Rough toilet paper. Some of the usual amenities one would take for granted because they're always there, not provided.
Not terrible place, but certainly worst we've been to.
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
Old furniture, small room, very loud AC, bathroom is tiny without being able to close door when using toilet, bath with mold, over-all very discouraging to stay.
Visit was great, but they need to learn how to control people on slamming the doors all night and variety of pillows. I had four pillows that were so high but bed super comfy
Room service didn't exist - even though it was advertised in the room, TV did not work properly (volume fluctuated), and the AC unit would cut out about every 45 minutes with an error code!
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
My son accidentally booked a single bed and even though they had a two bed room they said because we booked with expedia they coukdn't make any changes. Therefore the room was basically unusable for us. Unacceptable and ridiculous.
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
Very lumpy and soft bed.
Nowhere to sit other than the office chair which was damaged and the bed.
The sink was so loosely attached to the counter it moved every time you turned it on or off.
No elevator.
Smelled like stale cigarette smoke.
Verified traveller
Stayed 2 nights in Aug 2023
10/10 Excellent
dana
Aug 14, 2023
dana
Stayed 1 night in Aug 2023
Response from Preet on Oct 2, 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
Property was very well looked after and comfortable. Would recommend for a pleasant stay in Kamloops. Front desk service very good.
Gordon
Stayed 2 nights in Aug 2023
Response from Preet on Oct 2, 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
8/10 Good
Ed
Aug 12, 2023
Ed
Stayed 1 night in Aug 2023
Response from Preet on Oct 2, 2023
Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week!
4/10 Poor
Cristhyane
Travelled with family
Aug 11, 2023
Disliked: Property conditions & facilities
Cristhyane
Stayed 1 night in Aug 2023
6/10 Okay
Helen
Travelled with family
Aug 10, 2023
A one night stay only. Had to switch rooms due to air conditioning not working. A strong smell of weed in the lobby and corridor areas. Beds were comfortable.
Helen
Stayed 1 night in Aug 2023
6/10 Okay
Gary
Aug 10, 2023
Disliked: Staff & service
Gary
Stayed 4 nights in Aug 2023
4/10 Poor
Jerry
Business traveller, Travelled with partner
Aug 9, 2023
Liked: Staff & service
found the room very small, especially the bathroom. needed to have the ac on cuz it was hot the ac was very loud
Jerry
Stayed 1 night in Aug 2023
2/10 Terrible
Sanjay
Travelled with family and small children
Aug 8, 2023
Liked: Staff & service
Stinky room, caused allergic reaction including headache. They had no room to change to I checked out a day earlier and checked in another hotel. They did not refund.