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Reviews of Best Western Premier Aberdeen Kamloops

3 out of 5
Best Western Premier Aberdeen Kamloops
1175 Rogers Way, Kamloops, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 384 out of 974 reviews" "
Rating 8 - Good. 385 out of 974 reviews" "
Rating 6 - Okay. 127 out of 974 reviews" "
Rating 4 - Poor. 47 out of 974 reviews" "
Rating 2 - Terrible. 31 out of 974 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marlayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pillows must be new, which is wonderful. Very over stuffed. My husband and i are average size and it was just too much pillow. Also fan of firnace very loud. Clean and comfortable otherwise.
Stayed 1 night in Mar 2024

8/10 Good

Jesse

Travelled with family
The hotel was simply ok. Not sure if we’d choose it again but it served its intended purpose.
Stayed 1 night in Mar 2024

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness
The hotel was good enough for one night but had limited facilities on site and locally.
Stayed 1 night in Mar 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Di

Liked: Cleanliness, staff & service, property conditions & facilities
good。
Stayed 3 nights in Feb 2024

8/10 Good

Muriel

Travelled with pets
Easy check in, clean, quiet hotel with welcoming staff
Stayed 1 night in Jan 2024

8/10 Good

John

Liked: Amenities
Clean
Stayed 1 night in Dec 2023

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really relaxing quiet night .. There is lots of amenities around. The hotel was clean! The bed is also really comfy
Stayed 1 night in Jan 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2024

10/10 Excellent

Kelsey

Stayed 1 night in Jan 2024

2/10 Terrible

Barb

Travelled with partner
Disliked: Cleanliness, amenities
Room was never cleaned, rude front staff, was told couldn’t check in because the rooms wasn’t ready but I never gave my name or reservation number, music blasted at 6 am. Wouldn’t recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shelley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Todd

Stayed 1 night in Dec 2023

4/10 Poor

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very nice. Friendly staff and good location. They failed to mention a kids hockey tournament was going on and that there would be kids playing hockey in the halls all day, yes in the halls . Had to dodge hockey pucks and kids running around with sticks to get to my room. When i called to complain they said there was nothing they could do. Not impressed with the hotel or parents for enforcing respectful behavior from the hockey teams.
Stayed 2 nights in Nov 2023

8/10 Good

Karen

Liked: Property conditions & facilities
Room is nice and clean. Bed and pillows provided best comfort.
Stayed 2 nights in Nov 2023

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Nice exercise room.
Stayed 1 night in Nov 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Noisy ice machine
Woken 630 Sunday morning by restaurant staff pouring bucket after bucket of ice for the kitchen just outside our room. Very noisy. TV guide didn't work. Over-economised on the TV system Desk staff were fine.
Stayed 1 night in Nov 2023

10/10 Excellent

Illeana

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with our stay here.
Stayed 1 night in Nov 2023

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find.
Stayed 1 night in Nov 2023

6/10 Okay

hugh

Travelled with pets
Liked: Staff & service
Staff excellent Very average accommodations
Stayed 1 night in Nov 2023

6/10 Okay

Gustavo

Stayed 1 night in Nov 2023

8/10 Good

Vince

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Cailan

Business traveller
Person beside me was so loud at 3 am blasting music and the walls are super thin. Cleanliness was ok but there were other people’s hair in the bathtub which was gross.
Stayed 1 night in Nov 2023

6/10 Okay

Herbert Shane

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Anacleto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Oct 2023

8/10 Good

Rob

Stayed 3 nights in Sep 2023

4/10 Poor

Harleen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet bowl was not clean. Bathroom door handle was not in working condition. Bathroom light was flickering. Property not well maintained. Dirt marks on the bed sheet. However, the reception staff and house keeping staff were great.
Stayed 1 night in Sep 2023

2/10 Terrible

Jennifer

Travelled with family
Disliked: Staff & service, property conditions & facilities
First time staying. Reqested room facing Kamloops recieved a room facing a dirt wall. Requested a room change but was told they couldn't accommodate. The room we did recieve was not appealing, mold in shower, kitchenette stove looked like it came from an old 1960's motel. View of a dirt wall approximately five feet from window, literally all you could see. Paid around 300.00, the room should have cost 100.00. If you stay there ensure you are on the 3rd floor or higher, room numbers ending in even numbers, otherwise forget it. Won't be staying there again, extremely disappointing, especially considering the cost.
Stayed 1 night in Sep 2023

8/10 Good

Caryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable (love to know where they get their pillows), nice staff, especially front desk. Restaurant not the best service but food was great.
Stayed 1 night in Jul 2023

8/10 Good

Jehnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a restaurant. Very clean.
Stayed 1 night in Aug 2023

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service
Not as comfortable as similar properties. Expected more for the price.
Stayed 2 nights in Aug 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean easy to get to
Stayed 1 night in Aug 2023

6/10 Okay

sonja

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Loretta

Liked: Amenities
The room was so spacious and the bed was super comfortable. I had a shower soon after checking in and had driven 10 hours….felt so revived as the nozzle stetting made me fell like I had received a full body massage. Super place!!!
Stayed 1 night in Aug 2023

8/10 Good

Duane

Customer service
Stayed 1 night in Aug 2023

8/10 Good

Raina

Travelled with partner
Liked: Amenities, property conditions & facilities
Great jetted tub, but grout on the bathroom floor was really dirty
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Jeff

Stayed 1 night in Aug 2023
Response from Khia on Sep 12, 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

Blair

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and friendly check in. This property seemed to have a little more road noise than others I have stayed at on Rogers Way. Even numbered rooms are roadside (and valley view). Maybe ask for an odd numbered room? Had unfortunate incident in restaurant where they misplaced our breakfast order and everyone else in the room was served and finished their meal before the issue was attended to. Hopefully just a one-off.
Stayed 2 nights in Aug 2023

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities! Friendly and attentive staff!
Stayed 1 night in Aug 2023

10/10 Excellent

Blanche

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water slide closed
Was not advertised that the water slide was not working. Whole point of staying there was for the water slide for my kids. We didn’t go swimming we went elsewhere to swim because we wanted to go on the dang water slide! For the price of the hotel I thought it would have been better. Pillows were uncomfortable if I knew I would have brought one from home. So annoyed and they wouldn’t give a discount because the water slide was closed. Next time they answer the phone they should let ppl know that the water slide is closed
Stayed 1 night in Aug 2023

10/10 Excellent

Esther

Stayed 1 night in Jul 2023

10/10 Excellent

Adrienne

Stayed 1 night in Jul 2023

2/10 Terrible

Volodymyr

Stayed 1 night in Jul 2023

10/10 Excellent

Andrea

Stayed 1 night in Jul 2023