The hotel is in a great location however it was pretty outdated, I didn't find the bed very comfortable, walls were pretty thin and although my balcony had a pretty good ocean view it was right over the back of the kitchen plus the balcony is not very private since it connects to your neighbors with a wall that has a big C curve so you can see or even hop on over to your neighbors balcony very easily not good for privacy or for safety.
I also did not like paying for parking $10 a day. If you are staying there you should be able to park there FREE.
Amazing experience here! Staff was super friendly and always helped my sister and I with any questions we had. Our rooms were always cleaned and sheets were changed regularly and trash was always taken out, and room was always vacuumed, as well as towels were changed.
Don't have much criticism of this resort. We were surprised at how nice it looked from both exterior and interior.
The staff was friendly and helpful. Even the security staff went out of their way to help my son find a list item.
The location is an easy drive to the beach activities on Kona. We rented surf boards for the kids and were literally no more than 5 minutes from the beach parking for surfers. Also, I'm a runner and went for early morning runs right along Ali'i drive which was a nice and safe run.
When we showed up, they offered a significant amount of discounts and incentives on island activities if we agreed to attend their time share sales seminar. We agreed and sat through it. Warning, although they say it's just a mere 90 minute presentation, it takes almost 3 hours. While they remained friendly and courteous, I started to feel like I was in a car dealership after a while.
Only two things I noticed... 1. I wish housekeeping would have provided more bedding for the couch bed. We only had a sheet. While it gets so hot there, we were forced to use air conditioning at night which then makes the room cold while sleeping. We had to pull extra sheets from the bed in order to use at the couch bed. 2. We did see a couple of big cockroaches. One crawling on the back patio window at night and a dead one in the bed room. However, it is a tropical island. That is normal for that climate. Overall, I was pleased with how low they kept the bug population
Kailua-Kona is the epicenter of shopping and recreation on Hawaii’s western shore. Big-game fishers delight off its waters, while shoppers reel in deals along Alii Drive. The Kailua-Kona area is a hiker’s paradise because many of its best beaches are accessible only by foot. Inland, the scent of coffee permeates the air as plantations harvest precious Kona beans. Nearby coffee farms open for tours.