Banquet hall

Reviews of Quality Inn Somerset

2.5 out of 5
Quality Inn Somerset
215 Ramada Road, Somerset, PA

Reviews

7.0

Good

Rating 10 - Excellent. 152 out of 696 reviews" "
Rating 8 - Good. 221 out of 696 reviews" "
Rating 6 - Okay. 152 out of 696 reviews" "
Rating 4 - Poor. 98 out of 696 reviews" "
Rating 2 - Terrible. 73 out of 696 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bernard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and super nice hotel.. bathrooms and room is clean! Would stay again ! Free breakfast too!!!
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 18, 2024
Dear Guest,Many thanks for your 5-star rating! We're happy to hear that you enjoyed your stay at our hotel! Providing a clean and comfortable environment for our guests is always our top priority, and we're delighted that you found both the bathrooms and room to be clean. It's wonderful to know that you appreciated our complimentary breakfast as well. We can't wait to welcome you back for another stay in the future!

10/10 Excellent

Upinderjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 31, 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

6/10 Okay

Cynthia

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This place is run down and moldy
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 26, 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this rating. However, we regret the inconvenience caused during your stay. Your concerns have been noted and forwarded to our team for improvement. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean place to stay. Everyone was very pleasant to deal with.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on Mar 26, 2024
Dear Guest,Getting a 4-star review from our visitors makes us happy. We are overjoyed to learn that your stay at our hotel was pleasant and clean. We're happy to hear that you found everyone to be pleasant to work with, as our team takes great pride in offering quality service. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We are grateful for your support and look forward to seeing you again soon!

8/10 Good

Márcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend the hotel. Quiet, clean, good breakfast and friendly staff 👍
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 21, 2024
Dear Guest,Many thanks for your great 4-star rating and for choosing our hotel for your stay. We're glad to hear that our quiet environment, cleanliness, tasty breakfast options, and helpful staff met your expectations. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We appreciate your recommendation and hope to welcome you back on your future visit!

10/10 Excellent

Donnie

Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 8, 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Robin

Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 20, 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

6/10 Okay

Ryan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dated hotel, pool out of operation, area with Air hockey and pool table closed. Sub par breakfast. 2 Stat hotel
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 7, 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take your comments seriously and will use them to address and improve the areas mentioned. We hope to welcome you back in the future and provide a better experience.

10/10 Excellent

ningning

Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 11, 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

Lei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very nice and friendly, who tried to help the customer all the way! The hotel was kind of old with only two floors, but it's clean and cozy. Strong Recommend!
Stayed 3 nights in Dec 2023
Response from Sophia CSR on Dec 26, 2023
Dear Guest,It is heartwarming to see such a wonderful 5-star rating. We're delighted to hear that our friendly staff made your stay enjoyable. Our team takes pride in maintaining a clean and cozy atmosphere. We appreciate your strong recommendation and hope to welcome you back soon!

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 26, 2023
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 Good

Roxeann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love but hare having to have deposit
Ryan was very nice and most helpful to a widow with a disabled son, i love this Hotel but not everyone has an extra 100 to give for a deposit. I am currently homeless and cleaning for friends just to have enough from day to day let alone an extra 100, in which because of i had to leave with no where to go
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 29, 2023
Dear Guest,We appreciate the 8-star rating of your stay. Our team appreciates your kind words about Ryan's assistance. We understand the challenges you're facing, and we're sorry to hear about your situation. Your feedback is valuable, and we'll review our policies to see how we can better accommodate guests in difficult circumstances. We hope you will come back and see us again soon.

2/10 Terrible

Jose

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 18, 2023
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 12, 2023
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

2/10 Terrible

Kinza

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this place for my parents who came in very late around 2 in the morning. I wanted to spend couple of hours with them before my flight out in the morning but the guy at the front desk made a big deal about it and kept asking me to leave. He said that guest are only allowed to visit for 10 mins according to the policy but it doesn’t really say anywhere in the policy. He made me pay extra $$ although I wasn’t sleeping/staying or having breakfast there. Extremely un-friendly staff.
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 9, 2023
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

6/10 Okay

Lisa

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
.
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 8, 2023
Dear Guest,Our team appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Excellent

Fahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and excellent breakfast options
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 29, 2023
Dear Guest,We're grateful for your positive feedback! It's wonderful to know that our affordable prices and delightful breakfast choices met your expectations. Your 5-star rating is truly appreciated, and we can't wait to host you again in the near future!

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice, affordable rates. A few aspects were a bit dated (lobby, hallway carpeting , etc). Overall, very good 👍
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 24, 2023
Dear Guest,Appreciate your 4-star rating and thoughtful feedback! We're delighted to hear that you appreciated our friendly staff and affordable rates. We value your input regarding the dated aspects and will consider it for future improvements. Looking forward to welcoming you again!

8/10 Good

Jamil

Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 24, 2023
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 Good

Thomas

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 23, 2023
Dear Guest,We appreciate the 8-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to find. However, it is a circular way to get back to it. Very strange!
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 15, 2023
Dear Guest,Appreciate your fantastic 5-star rating! We're delighted to hear that you found our property easy to locate. We appreciate your feedback about the circular route, and we'll certainly look into making the navigation experience even more straightforward. Your insights are invaluable, and we hope to welcome you back soon!

4/10 Poor

Neeraj

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 6, 2023
Dear Guest,We are sad to see this rating. We apologize for the inconvenience you faced. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sophia CSR on Nov 6, 2023
Dear Guest,It is really heartwarming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

6/10 Okay

Shuchen

Travelled with group
Liked: Cleanliness, room comfort
Ok for just a good night sleep
The bed is comfortable, and shower/water drainage is good. Don't expect the breakfast. Buy it outside. For just stay one night no complain.
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 25, 2023
Dear Guest,We appreciate your honest feedback. We're delighted to hear that you found the bed comfortable and the shower/water drainage satisfactory. We understand your point about breakfast and appreciate your understanding. For a short stay, we're pleased to have met your expectations. We look forward to welcoming you again!

4/10 Poor

Robert C

Travelled with partner
Disliked: Amenities, property conditions & facilities
This is 2 story facility but did not have an elevator. They did find us a room on the first floor, when we complained about no elevator with large pieces of luggage. Pictures on the website did not reflect the actual room. Looked like one wing was closed - saw water damage and mold. Website said it had a bar, restaurant, pool, and fitness room - all of which were closed. Will not never use Quality Inn in the future. Definitely was not a 2.5 hotel.
Stayed 2 nights in Oct 2023
Response from Sophia CSR on Oct 26, 2023
Dear Guest,We apologize for the inconvenience you faced. Our team takes such matters seriously, and we are committed to resolving the issue promptly. We assure you that we will investigate the situation and take appropriate action to prevent any future occurrences. Thank you for bringing this to our attention.

10/10 Excellent

Stephen

Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 25, 2023
Dear Guest,It is really heartwarming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 18, 2023
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

6/10 Okay

Brian

Stayed 2 nights in Oct 2023
Response from Sophia CSR on Oct 16, 2023
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very nice front desk staff
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 15, 2023
Dear Guest,We appreciate the 8-star rating of your stay and we're delighted to hear that you found our front desk staff to be very nice. Your positive feedback encourages us to continue providing excellent service. If there's anything specific you think we did well or areas where we can improve to make your experience even better next time, please let us know. We appreciate your support and look forward to welcoming you back on your future visits!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 15, 2023
Dear Guest,Thank you for an excellent 10-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price
Except for the breakfast that was sub-par, the hotel was adequate for our one night stay.
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 16, 2023
Dear Guest,Appreciate your 8-star rating and are delighted to hear that our hotel met your expectations for your one-night stay. We apologize for any inconvenience caused by the breakfast and will certainly address this matter with our team to ensure improvements. We value your input and hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.

8/10 Good

Scott

Stayed 1 night in Oct 2023
Response from Sophia CSR on Nov 6, 2023
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

2/10 Terrible

Gordon

Disliked: Staff & service, property conditions & facilities, room comfort
Not good
Would not recommend this place. Not very clean, didn't feel safe. Not worth the rate.
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 15, 2023
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

8/10 Good

Stephen

Business traveller
Liked: Amenities
Check-in was very easy and helpful.
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 15, 2023
Dear Guest,Thank you for your 4-star rating! We're delighted to hear that your check-in process was smooth and that our team could assist you effectively. Your feedback is valuable to us, and we look forward to welcoming you back for another pleasant stay in the future.

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 31, 2023
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

6/10 Okay

Dana

Travelled with family
Disliked: Property conditions & facilities
Location is great right off turnpike. The hotel is run down and pretty dirty. Mold in bathrooms, furniture and fixtures nicked up. Pillows had yellow drool stains on them and had a strong odor like head sweat. Staff was great!
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 9, 2023
Dear Guest,Thank you for sharing your feedback. We appreciate your compliments about our convenient location and our staff. However, We're sorry to hear about the issues you experienced with the condition of the hotel. We take this seriously and will address these concerns promptly. We hope to have the opportunity to provide you with an improved experience in the future.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped here while traveling thru Pennsylvania. The hotel is conveniently located right off I-76. The room was large, clean, and the bed comfortable. The staff was friendly and helpful. The breakfast was adequate. Can't ask for more.
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 6, 2023
Dear Guest,Delighted to hear that you enjoyed your stay at our hotel. It's wonderful to know that our convenient location, spacious and clean rooms, comfortable beds, and friendly staff contributed to a positive experience for you. We're pleased that you found our breakfast to be to your satisfaction as well. We truly appreciate your kind words and the 5-star rating. It was a pleasure having you as our guest, and we hope to welcome you back on your future travels through Pennsylvania.

2/10 Terrible

Guenter

Disliked: Cleanliness, room comfort
Wann wird dieses Hotel schließen?
ich übernachte in diesem Hotel in regelmäßigen Abständen: so schlimm wie dieses Mal war noch kein Aufenthalt! Der Fitness-Raum geschlossen! Der Pool dito.! Dafür gibt es zum Frühstück Popcorn vom Vorabend. Ich komme nicht mehr wieder!
Stayed 1 night in Sep 2023
Response from Sophia CSR on Oct 1, 2023
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your recent stay. We understand the importance of amenities like the fitness room and pool, and we regret that they were unavailable during your visit. Your concerns about the breakfast have been noted, and we assure you that we are actively addressing these issues to enhance the overall guest experience. We appreciate your loyalty and hope you'll give us another opportunity to exceed your expectations in the future.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff !! Bathroom could use an update
Stayed 1 night in Sep 2023
Response from Sophia CSR on Sep 28, 2023
Dear Guest,Thank you for an excellent 5-star rating. We appreciate your feedback and are delighted to hear you had an excellent experience with our staff. We'll take your suggestion into consideration for updating the bathroom to enhance your future visits. We look forward to serving you again soon!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sophia CSR on Sep 27, 2023
Dear Guest,We are delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 10-star rating, and we hope to welcome you back again before long.

8/10 Good

Ralph

Travelled with family
Liked: Cleanliness, staff & service
Property needs a little updating. Overall, a good place to stay, convenient to the PA turnpike.
Stayed 2 nights in Sep 2023
Response from Sophia CSR on Sep 27, 2023
Dear Guest,Thank you for your feedback and concern. We appreciate your 4-star rating and will certainly consider updates to enhance your future stays. We're delighted to hear that you found our property conveniently located near the PA Turnpike. We look forward to welcoming you back soon!

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were pleasant and helpful. The rooms were clean and the beds were comfortable. The water pressure in the shower was great. Breakfast was delicious.
Stayed 1 night in Sep 2023
Response from Sophia CSR on Sep 27, 2023
Dear Guest,We appreciate your kind words and are delighted to hear about your positive experience. It's great to know that our staff was pleasant and helpful, the rooms were clean with comfortable beds, and that you enjoyed our delicious breakfast. We'll continue to strive for excellence, and your feedback is valued. Thank you for the 5-star rating!

10/10 Excellent

sohibjamol, Metuchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly and convenient 😺
Stayed 1 night in Sep 2023
Response from Sophia CSR on Sep 18, 2023
Dear Guest,Thank you so much for the 5-star review! We're thrilled to hear that you found our place very clean, friendly, and convenient. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. We look forward to welcoming you back soon!

10/10 Excellent

Leslie and Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was just great if ever hafe to come a gone we will be there at the hotel thanks for having us and thanks for helping us to work the heat
Stayed 1 night in Sep 2023
Response from Sophia CSR on Sep 16, 2023
Dear Guest,Thank you so much for your wonderful 10-star review! We're thrilled to hear that everything was great during your stay. We look forward to welcoming you back to the hotel whenever you're in the area. Your appreciation means a lot to us, and we're always here to help with anything you need, including the heat. Safe travels!

8/10 Good

Sallie R.

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Sophia CSR on Sep 4, 2023
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Amy L.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Sophia CSR on Sep 1, 2023
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Excellent

Ava

Stayed 1 night in Aug 2023
Response from Sophia CSR on Sep 13, 2023
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sophia CSR on Aug 22, 2023
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

4/10 Poor

Holly

Liked: Staff & service
Disliked: Property conditions & facilities
The hallways on the first floor had a strong mildew/musty/damp odor. The overall condition of the building appears to be receiving little maintenance for example there is visible discoloration on the walls where art used to be in the rooms. The breakfast sausage tasted like it was possibly spoiled. The check in receptionist was friendly and helpful. The rooms did not seem unclean, seemed to be clean bedding vacuumed floors etc. Main issue is the overall look of deterioration of the facility and the smell in the hallways, mildew/ discoloration in the shower and tub. Overall, would not recommend.
Stayed 1 night in Aug 2023
Response from Sophia CSR on Aug 18, 2023
Dear Guest,Thank you for sharing your feedback with us. We apologize for the unpleasant experience you had during your stay. We appreciate your positive comments about our friendly and helpful check-in receptionist, as well as the cleanliness of the rooms. However, we're truly sorry for the issues you encountered with the condition of the building, the odour in the hallways, and the quality of the breakfast sausage. Your concerns will be addressed to ensure improvements are made. We value your input and hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Isidoro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just checked in, no problems easy pizzy
Stayed 1 night in Aug 2023
Response from Sophia CSR on Aug 16, 2023
Dear Guest,Thank you for your glowing 5-star review! We're delighted to hear that your check-in was seamless and hassle-free. Your satisfaction is our top priority, and we look forward to ensuring your stay continues to be just as easy and enjoyable.