Opposite Int'l Arrivals Hall, O.R. Tambo International Airport, Kempton Park, Gauteng
Avis
9,4
Exceptionnel
Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 717 avis sur 924." "
10 – Excellent
717
Note de 8 – Bien, d’après 148 avis sur 924." "
8 – Bien
148
Note de 6 – Acceptable, d’après 35 avis sur 924." "
6 – Acceptable
35
Note de 4 – Médiocre, d’après 17 avis sur 924." "
4 – Médiocre
17
Note de 2 – Terrible, d’après 7 avis sur 924." "
2 – Terrible
7
9,6/10
Propreté
9,4/10
Service et personnel
9,4/10
Commodités
9,4/10
État et installations de l’hébergement
9,2/10
Écoresponsabilité
Avis
10/10 – Excellent
Federico
Voyage d’affaires
9 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bel hotel, excellent service, on sort des arrivée de l'aéroport à pied et on y est. On ressort à pied avec un trolley et on prends l'avion suivant.
Federico
Séjour de 1 nuit en mai 2024
BeautyL a répondu le 13 mai 2024
Dear Federico.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Excellent
Francesco
10 avr. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Francesco
Séjour de 1 nuit en avril 2023
Elsabe van der Merwe a répondu le 10 avr. 2023
Dear Francesco, Thank you for taking time out of your day to post a review on InterContinental Johannesburg O.R. Tambo Airport Hotel and for giving us a 10 out of 10 rating. It warms my heart reading reviews like these and want you to know that we really appreciate your feedback.We look forward to welcoming you back to our hotel in the near future.Kind RegardsElsabe van der MerweQuality Assurance Officer
10/10 – Excellent
Elodie
18 juin 2022
Elodie
Séjour de 1 nuit en juin 2022
Elsabe van der Merwe a répondu le 20 juin 2022
Dear Elodie,
Thank you for taking the time to review InterContinental Johannesburg O.R. Tambo Airport Hotel.
I am ecstatic to see your fantastic 10 out of 10 rating! Thank you so much for a wonderful review.
I hope to welcome you back in the not too distant future, until then please take care.
Kind Regards
Elsabe van der Merwe
Quality Assurance Officer
2/10 – Terrible
Mohamed Abdalla
6 nov. 2020
Mohamed Abdalla
Séjour de 1 nuit en novembre 2020
Tshepo a répondu le 25 déc. 2020
Dear Mohamed Abdalla
I am concerned about your rating and if you could send me your contact detail to further understand your rating.
Keep well and safe.
With regards,
8/10 – Bien
Voyageur vérifié
26 mars 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bien situé facile accès
Parfait entre deux vold
Voyageur vérifié
Séjour de 1 nuit en mars 2019
BeautyL a répondu le 1 avr. 2019
Dear Valued Guest.
Thank you for taking the time to tell us about your experience at InterContinental Johannesburg O. R. Tambo Airport.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
We hope that you will give us the opportunity to serve you again in the future.
Kind regards,
Beauty Lebelo
Guest Relations Manager
10/10 – Excellent
Annette
19 févr. 2018
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel excellente proche de l'aéroport OTambo JHB
Hôtel de luxe just devant l'aéroport, situé dans un ambiance agréable avec fleurs, eau, etc . Le personnel était très serviable - rien n'etait trop pour eux. Nous voulons faire une visite courte à Johannesburg - c'est bien et vite reglé. Notre chambre n'a manqué de rien à nous rendre confortable. On a aussi apprécié les journaux gratuit. Top!
Annette
Séjour de 1 nuit en février 2018
Sonia Carreira a répondu le 21 févr. 2018
Dear Annette
I am delighted to hear that you enjoyed your recent stay with us. Thank you for raising the problem with coffee machine I will investigate and address the fault. I look forward to welcoming you back to the hotel in the not too distant future.
Kind regards
Sonia Carreira,
Guest Relations Manager
10/10 – Excellent
Voyageur vérifié
16 nov. 2016
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bel hotel d'aéroport
Très bel hotel d'aéroport.
Emplacement idéal, on s'y rend à pied.
Prestations et service irréprochables auxquels Intercontinental nous a habitué.
Voyageur vérifié
Sonia Carreira a répondu le 17 nov. 2016
Dear Anonymous
Thank you for taking the time to complete the online review through Expedia on my property. I truly appreciate the review and that we could provide you with the Great InterContinental Service. I look forward to welcoming you back to the hotel in the not to distant future.
6/10 – Acceptable
Micheline, Suncity
25 avr. 2016
Points faibles : Service et personnel
POUR VOYAGEURS UNIQUEMENT .
Le prix élevé de la chambre devrait inclure le petit dejeuner .vue sur la gare ininteressante .
Micheline
8/10 – Bien
Guenego
29 mars 2016
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Guenego
10/10 – Excellent
simon
27 sept. 2015
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
simon
Vera a répondu le 5 déc. 2015
Thank you for your vote of confidence Simon!
10/10 – Excellent
Voyageur vérifié
10 août 2014
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellente nuit entre deux vols
Excellent a tous points de vue. Evidemment, le prix est eleve, mais on en a pour son argent...
Voyageur vérifié
10/10 – Excellent
Régis, Bordeaux
23 mars 2014
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel proche de l'aéroport
Très facile à trouver. Personnel prévenant dés l'arrivée.
Régis
10/10 – Excellent
PERIFAN, France
20 déc. 2013
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
PARFAIT POUR UN TRANSIT
Tout était parfait mais prix assez élevé quand on ne peut faire autrement on y va
PERIFAN
8/10 – Bien
Voyageur vérifié
4 nov. 2013
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
10/10 – Excellent
Raimond
21 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Raimond
Séjour de 1 nuit en mai 2024
BeautyL a répondu le 22 mai 2024
Dear RaimondThank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager
10/10 – Excellent
Brian
Voyage en famille, Voyage d’affaires
17 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super convenient to the airport
Brian
Séjour de 1 nuit en mai 2024
BeautyL a répondu le 21 mai 2024
Dear Brian.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit. We could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards.Beauty Lebelo.Guest Relations Manager.
8/10 – Bien
Nella
15 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nella
Séjour de 1 nuit en mai 2024
BeautyL a répondu le 16 mai 2024
Dear Nella.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.
8/10 – Bien
Yu
Voyage de couple
12 mai 2024
Nice and thanks
Yu
Séjour de 1 nuit en mai 2024
BeautyL a répondu le 13 mai 2024
Dear Yu.Thank You for taking the time to post some valuable feedback on Expedia.com regarding your recent stay with us. Your feedback is positive and warm.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Excellent
Joshua
9 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful room and staff. Very helpful.
Joshua
Séjour de 1 nuit en mai 2024
Elsabe van der Merwe a répondu le 10 mai 2024
Dear Joshua Thank you for taking the time to leave a review following your recent stay with us and for rating us a spectacular 5 out of 5.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer
10/10 – Excellent
Kimberlee, Apopka
Voyage de couple
8 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was Amazing and went above and beyond We absolutely Loved it here !
Kimberlee
Séjour de 1 nuit en mai 2024
BeautyL a répondu le 8 mai 2024
Dear Kimberlee.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for feedback provided ,It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Excellent
Hitomi
5 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The location of the hotel is the best. The service of taking us to the departure place was really helpful by a hotel porter. If the service didn’t give us, we could not reach the place easily.
Hitomi
Séjour de 1 nuit en mai 2024
BeautyL a répondu le 6 mai 2024
Dear Hitomi.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.On behalf of all management and employees at the hotel, I want to thank you sincerely for the feedback provided and It was great to read that we left you with some wonderful memories and even exceeded your expectations.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.
8/10 – Bien
Ronnie
2 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Construction around was confusing.
Otherwise great airport hotel. Staff amazing and friendly
Ronnie
Séjour de 1 nuit en mai 2024
10/10 – Excellent
Kerry, Marina Del Rey
1 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It’s so convenient as it is steps from JoBurg’s airport so it’s not a hotel with exceptional grounds. However food, service and friendliness of staff was wonderful.
Kerry
Séjour de 1 nuit en avril 2024
BeautyL a répondu le 1 mai 2024
Dear Kerry.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for feedback provided ,It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Excellent
John
Voyage en famille
25 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent staff friendliness and help
John
Séjour de 1 nuit en avril 2024
BeautyL a répondu le 26 avr. 2024
Dear John.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for feedback provided ,It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future
10/10 – Excellent
Elizabeth
Voyage de couple
24 avr. 2024
Easy, safe walk from airport. Well prepared food in the restaurant. Kind staff.
Elizabeth
Séjour de 3 nuits en avril 2024
BeautyL a répondu le 24 avr. 2024
Dear Elizabeth.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Excellent
Jessica
23 avr. 2024
Jessica
Séjour de 1 nuit en avril 2024
BeautyL a répondu le 14 mai 2024
Dear Jessica.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Excellent
Douglas
Voyage de couple, Voyage d’affaires
15 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff
Douglas
Séjour de 1 nuit en avril 2024
BeautyL a répondu le 16 avr. 2024
Dear Douglas.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Excellent
Patricia
Voyage en famille
15 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice and convenient
Friendly employees and great breakfast
Patricia
Séjour de 1 nuit en avril 2024
BeautyL a répondu le 15 avr. 2024
Dear Patricia.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Your feedback ensures that we remain on our toes and remained customer focused.We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Excellent
Engelina
7 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Engelina
Séjour de 1 nuit en mars 2024
BeautyL a répondu le 9 avr. 2024
Dear Engelina.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit. Thank you for rating a fantastic 05 out of 05. We strive to be unique in everything that we do to deliver on our promise of creating exceptional experiences. We look forward to welcoming you back in the near future again .Kind regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Excellent
Ermilo, Laredo
Voyage en groupe
27 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Service excellent !!!
Ermilo
Séjour de 1 nuit en mars 2024
BeautyL a répondu le 27 mars 2024
Dear Ermilo.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Excellent
Adekemi
20 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Adekemi
Séjour de 2 nuits en mars 2024
Elsabe van der Merwe a répondu le 23 mars 2024
Dear Adekemi Thank you for taking the time to tell us about your experience at InterContinental Johannesburg OR Tambo Airport hotel and for rating us a wonderful 5 out of 5 rating.We look forward to welcoming you bac in the not too far distance.Kind RegardsElsabe van der MerweQuality Assurance Officer
10/10 – Excellent
Sabine
Voyage en famille
27 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Sabine
Séjour de 1 nuit en février 2024
BeautyL a répondu le 28 févr. 2024
Dear Sabine.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Excellent
Yaw
24 févr. 2024
Yaw
Séjour de 1 nuit en février 2024
BeautyL a répondu le 26 févr. 2024
Dear Yaw.Thank for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Excellent
Voyageur vérifié
Voyage d’affaires
19 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent location.
I was only in the hotel a few hours (11pm to 4am) but it was quiet, clean, and very comfortable. The proximity to the airport make this the perfect location for a short layover.
Voyageur vérifié
Séjour de 1 nuit en février 2024
BeautyL a répondu le 20 févr. 2024
Dear Valued Guest.Thank you for taking the time to tell us about your experience at InterContinental Johannesburg O.R. Tambo Airport hotel.Great to see that you had a great time. your positive feedback gives us that all important encouragement to keep striving for EXCELLENT customer service.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.I look forward to welcoming you back to the hotel in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Excellent
judith, White Plains
19 févr. 2024
Points forts : État et installations de l’hébergement
Perfect location for catching a next day connecting flight. Food and staff first rate.
judith
Séjour de 1 nuit en février 2024
BeautyL a répondu le 19 févr. 2024
Dear Judith.Thank you for taking the time to tell us about your experience at InterContinental Johannesburg O.R. Tambo Airport hotel.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.The entire team will be looking forward to welcoming you back in Gauteng.Sincerely.Beauty Lebelo.Guest Relations Manager.
10/10 – Excellent
Georgia
Voyage d’affaires
19 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Georgia
Séjour de 1 nuit en février 2024
BeautyL a répondu le 19 févr. 2024
Dear Georgia.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit. Thank you for rating a fantastic 10 out of 10. We strive to be unique in everything that we do to deliver on our promise of creating exceptional experiences. We look forward to welcoming you back in the near future againKind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Excellent
Joan, MISSISSAUGA
15 févr. 2024
Points forts : Commodités
Clean, all staff extremely professional and friendly. The rooms are spacious
Joan
Séjour de 1 nuit en février 2024
BeautyL a répondu le 15 févr. 2024
Dear Joan.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Excellent
Douglas
13 févr. 2024
Points forts : Propreté
Nosizi receptionist is outstanding
Douglas
Séjour de 1 nuit en février 2024
BeautyL a répondu le 15 févr. 2024
Dear Douglas.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Excellent
Iria
8 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
conectores
Todo muy bien, solamente les recomendaria poner conectores USB, o en su caso algua coneccion 120 Volt
Iria
Séjour de 1 nuit en février 2024
BeautyL a répondu le 9 févr. 2024
Dear Iria.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We appreciate your feedback as it is extremely important to us and will use this information for training and developing purposes.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Excellent
Joseph
Voyage en famille
7 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Joseph
Séjour de 1 nuit en février 2024
BeautyL a répondu le 8 févr. 2024
Dear Joseph.Thank you for taking the time to leave a review and for rating us a wonderful 10 out of 10 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 10, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.
6/10 – Acceptable
Voyageur vérifié
5 févr. 2024
Points forts : État et installations de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en février 2024
BeautyL a répondu le 6 févr. 2024
Good Day Valued Guest.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport.I noticed that we could improve in most of our areas due to the score of 6/10 that we have received.As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with. Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.
10/10 – Excellent
Carol
2 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent stay. Surroundings outside not great
Carol
Séjour de 1 nuit en février 2024
BeautyL a répondu le 3 févr. 2024
Dear Carol.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards,.Beauty Lebelo.Guest Relations Manager.
10/10 – Excellent
Lyzette
2 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Wonderful experience
Lyzette
Séjour de 1 nuit en janvier 2024
BeautyL a répondu le 2 févr. 2024
Dear Lyzette.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager
10/10 – Excellent
Don
31 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Don
Séjour de 1 nuit en janvier 2024
BeautyL a répondu le 1 févr. 2024
Dear Don.Thank you for taking the time to leave a review and for rating us a wonderful 10 out of 10 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 10, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 – Excellent
Nicholas
25 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lovely.
Nicholas
Séjour de 1 nuit en janvier 2024
BeautyL a répondu le 29 janv. 2024
Dear Nicholas.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We hope you will continue to choose us for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager
10/10 – Excellent
Robert
24 janv. 2024
Robert
Séjour de 1 nuit en janvier 2024
Elsabe van der Merwe a répondu le 23 mars 2024
Dear RobertThank you for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo and thank you also for rating us a spectacular 5 out of 5 rating.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer
4/10 – Médiocre
Haeseung
Voyage de couple
22 janv. 2024
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
This is not the intercontinental facility that you would expect. But the staff was very professional and nice.
Haeseung
Séjour de 1 nuit en janvier 2024
BeautyL a répondu le 23 janv. 2024
Dear Haeseung.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport. I noticed that we could improve in some of our facilities. As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with. Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality.Beauty Lebelo.Guest Relations Manager.
8/10 – Bien
Nazrhana, Harare
21 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really convenient for an overnight stay super close to the airport you just walk there .
Nazrhana
Séjour de 1 nuit en janvier 2024
BeautyL a répondu le 22 janv. 2024
Dear Nazrhana.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.We could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 – Excellent
Lodewyk, Lenoir
20 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lodewyk
Séjour de 1 nuit en janvier 2024
BeautyL a répondu le 22 janv. 2024
Dear Lodewyk.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager
6/10 – Acceptable
Melia, Willow Springs
19 janv. 2024
Melia
Séjour de 2 nuits en janvier 2024
BeautyL a répondu le 12 févr. 2024
Dear Melia.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport.I noticed that we could improve in most of our areas due to the score of 3/5 that we have received. As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with us.Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us.The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.