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Reviews of Park Inn Sandton

4 out of 5
Park Inn Sandton
118 Katherine Street, Sandton, Gauteng

Reviews

7.8

Good

Rating 10 - Excellent. 245 out of 883 reviews" "
Rating 8 - Good. 374 out of 883 reviews" "
Rating 6 - Okay. 166 out of 883 reviews" "
Rating 4 - Poor. 60 out of 883 reviews" "
Rating 2 - Terrible. 38 out of 883 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Adekunle Stephen

Business traveller
Stayed 2 nights in Oct 2020
Response from Park Inn on Dec 9, 2020
Thank you for your feedback

10/10 Excellent

Augusta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely location. Nice part of town. We felt so comfortable we stayed an extra night. Thoroughly recommended
Stayed 1 night in Mar 2020
Response from The Park Inn Sandton Team on Mar 18, 2020
Hello Augusta, Thank you for taking the time to share your experience with us. We are delighted to see that you enjoyed the location and that you had a comfortable stay. We look forward to seeing you again soon. Thanks The Park Inn Sandton Team

8/10 Good

Robinette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from The Park Inn Sandton Team on Mar 18, 2020
Hello Robinette, Thank you for choosing to stay with us and for sharing your experience with us. We look forward to your next stay. Thank The Park Inn Sandton Team

8/10 Good

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from The Park Inn Sandton Team on Mar 16, 2020
Hello Jerome, Thank you for choosing to stay with us and for rating your stay. We are sorry to see that we missed the mark on some aspects of your stay. We look forward to your next stay with us. Thanks The Park Inn Sandton Team

10/10 Excellent

Verified traveller

Good and clean environment,staff are very helpful
Stayed 1 night in Feb 2020
Response from The Park Inn Sandton Team on Mar 16, 2020
Hello Anonymous, Thank you for choosing to stay with us and for rating your stay. We are pleased to see you enjoyed your stay with us. We look forward to your next visit. Thanks The Park Inn Sandton Team

10/10 Excellent

Garvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020
Response from The Park Inn Sandton Team on Mar 16, 2020
Hello Garvey, Thank you for taking the time to share your experience with us. We are delighted to see you enjoyed your stay with us. Thanks The Park Inn Sandton Team

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good place for business stay but didn’t offer currency exchange and expensive if taken taxi
Stayed 4 nights in Feb 2020
Response from The Park Inn Sandton Team on Mar 11, 2020
Hello Anonymous, Thank you for taking the time to share your experience with us. We are delighted to see that you enjoyed your stay with us and look forward to your next visit. Thanks The Park Inn Sandton Team

2/10 Terrible

FC

Stayed 1 night in Feb 2020

8/10 Good

Muhammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in was quick and fast. The hotel was going through a face-lift at the time of my stay (Painting of the exterior). The room that was allocated to me had an extremely strong paint smell, aircon was noisy, aircon switch was hanging off the wall and the bedside lamp had a nasty stain. I queried this with the front desk and I was moved to another room on a different floor (after 45 minutes). The gentleman who assisted me ensured that rest of my stay was a pleasant one.
Stayed 1 night in Feb 2020
Response from The Park Inn Sandton Team on Mar 4, 2020
Hello Muhammed, Thanks for choosing to stay with us during your stay. We appreciate the feedback given and are sorry if we missed the mark on some aspects of your stay. Know that your voice is important to us and will be used to further improve our services. We hope for another opportunity to provide an excellent stay in the future. Thanks The Park Inn Sandton Team

4/10 Poor

FC

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2020
Response from The Park Inn Sandton Team on Mar 3, 2020
Hello FC, Thank you for taking the time to rate your stay with us. We are sorry to see that we missed the mark during your stay. We hope that we would get a future opportunity to host you. Thank you The Park Inn Sandton Team

6/10 Okay

zithulele

Stayed 1 night in Feb 2020

6/10 Okay

Afolabi

Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2020
Response from The Park Inn Sandton Team on Feb 28, 2020
Hello Afolabi, Thank you for taking the time to rate your review with us. Thanks The Park Inn Sandton Team

8/10 Good

Siphiwe

Business traveller
Liked: Staff & service, room comfort
Shower was sometimes cold and sometimes lukewarm...and the water pressure very low. One staff member at breakfast...helping with frying of eggs....was ver angry and rude to guests.
Stayed 1 night in Feb 2020
Response from The Park Inn Sandton Team on Feb 28, 2020
Hello Siphiwe, Thanks for choosing to stay with us during your stay. We appreciate the feedback given and are sorry if we missed the mark on some aspects of your stay. Know that your voice is important to us and will be used to further improve our services. We hope for another opportunity to provide an excellent stay in the future. Thanks The Park Inn Sandton Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything's was perfect, will come again and again
Stayed 1 night in Feb 2020
Response from The Park Inn Sandton Team on Feb 26, 2020
Hello Anonymous, Thank you for taking the time to share your experience with us. We look forward to your next visit. Thanks The Park Inn Sandton Team

10/10 Excellent

Mbali

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from The Park Inn Sandton Team on Feb 25, 2020
Hello Mbali, Thank you for choosing to stay with us and for the 10 out of 10 score! We are delighted to see you enjoyed your stay with us and we look forward to your next visit. Thanks The Park Inn Sandton Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from The Park Inn Sandton Team on Feb 24, 2020
Hello Anonymous, Thank you for taking the time to review your stay with us. We are sorry to see you did not enjoy your stay with us. Thanks The Park Inn Sandton Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Stayed 2 nights in Feb 2020
Response from The Park Inn Sandton Team on Feb 24, 2020
Hello Anonymous, Thank you for choosing to stay with us and for taking the time to share your experience with us. Thanks The Park Inn Sandton Team

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
It was adequate and not terrible. No ice machine or bucket, (had to go to the bar for ice), and no fridge. The elevator has a strange system that does not allow you to go to any floor but the one your room is on. I was there with a relative who stayed on a different floor. Therefore the only way to get to him was to walk down the hall and use the stairs. Could not even take the elevator from his floor back to mine. Had to go to the lobby first then use my key to get to my floor. Also the rooms do not have wash cloths, only hand towels. We booked Kingsize rooms but was told when we got there, there are no kingsize standard rooms, only deluxe. They said the problem was with Expedia who falsely advertised. The rate was inexpensive but I’ve decided when I go back to Johannesburg, I’d rather try another hotel and pay a little more for better quality.
Stayed 4 nights in Feb 2020
Response from The Park Inn Sandton Team on Feb 20, 2020
Hello Anonymous, Thank you for taking the time to write a review. I am sad to see that you did not have an enjoyable stay with us. Your comments are valued and will be used for further improvements to the hotel in the hopes that we can have another opportunity to host you in the future. Thanks The Park Inn Sandton Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service , Value for money. Great location. Breakfast was good.
Stayed 1 night in Feb 2020
Response from The Park Inn Sandton Team on Feb 19, 2020
Hello Anonymous, Thank you for choosing to stay at the Park Inn Sandton Hotel. I am delighted to see you enjoyed your stay with us and we hope to see you again soon. Thanks The Park Inn Sandton Team

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from The Park Inn Sandton Team on Feb 17, 2020
Hello Yolanda, Thank you for taking the time to rate your stay with us. Thanks The Park Inn Sandton Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhygienic and unclean rooms
We stayed at the hotel for one night and it was a disappointing stay. The towels were dirty and had marks on it so had to use our own beach towels. The pillows were also unclean as was the bathroom, felt unhygienic. I requested new pillow cases for the night from reception (in person) and they never came. Would not stay again and would not recommend considering the price.
Stayed 1 night in Feb 2020
Response from The Park Inn Sandton Team on Feb 17, 2020
Hello Anonymous, Thank you for taking the time to share your experience with us. I am sorry to see that you did not have a great experience while staying with us. I have shared your feedback with the Executive Housekeeper. Thanks The Park Inn Sandton Team

10/10 Excellent

B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from The Park Inn Sandton Team on Feb 13, 2020
Hello B, Thank you for choosing to stay with us. I am delighted to see you enjoyed your stay with us. Thanks The Park Inn Sandton Team

8/10 Good

Lionel

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020
Response from The Park Inn Sandton Team on Feb 13, 2020
Hello Lionel, Thank you for taking the time to share your experience with us. We look forward to seeing you again soon. Thanks The Park Inn Sandton Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 11 nights in Jan 2020
Response from The Park Inn Sandton Team on Feb 13, 2020
Hello Anonymous, Thank you for staying at the Park Inn Sandton Hotel and for taking the time to share your experience with us. Thanks The Park Inn Sandton Team

10/10 Excellent

Mustafa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with very good pricing
Stayed 6 nights in Feb 2020
Response from The Park Inn Sandton Team on Feb 11, 2020
Hello Mustafa, Thank you for taking the time to review your experience with us. I am happy to see you enjoyed your stay. Thanks The Park Inn Sandton Team

10/10 Excellent

ANTHONY,UK

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like every services except that some of their U S B Charging system are not working or out dated
Stayed 3 nights in Jan 2020
Response from The Park Inn Sandton Team on Feb 11, 2020
Hello ANTHONY, Thank you for taking the time to share your experience with us. We appreciate all feedback and I have shared this with the team. Thanks The Park Inn Sandton Team

4/10 Poor

Desmond

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jan 2020
Response from The Park Inn Sandton Team on Feb 7, 2020
Hello Desmond, Thank you for taking the time to rate our services. I am sorry to see you did not enjoy your stay with us. Thanks The Park Inn Sandton Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020
Response from The Park Inn Sandton Team on Feb 3, 2020
Hello Anonymous, Thank you for taking the time to review your stay. We look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020
Response from The Park Inn Sandton Team on Feb 3, 2020
Hello Anonymous, Thank you for your review and for choosing the Park Inn Sandton Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2020
Response from The Park Inn Sandton Team on Feb 3, 2020
Hello Anonymous, Thank you for choosing the Park Inn Sandton hotel. We look forward to your next stay with us. Thanks The Park Inn Sandton Team

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from The Park Inn Sandon Team on Feb 3, 2020
Hello Kelsey, Thank you for choosing to stay with us. We are happy to see you enjoyed your stay with us. Thanks The Park Inn Sandon Team

10/10 Excellent

eurdsaa, El Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Staff very attentive. Would recommended always.
Stayed 1 night in Jan 2020
Response from The Park Inn Sandton Team on Jan 28, 2020
Hello eurdsaa, Thank you for the 5-star review, we look forward to your next stay with us. Thanks The Park Inn Sandton Team

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The omelette was bad
Stayed 2 nights in Jan 2020
Response from The Park Inn Sandton Team on Jan 27, 2020
Hello Anonymous, Thank you for your feedback. I am sorry to hear that you did not enjoy your omelet. I have shared your feedback with the chef. I do hope you will visit us again. Thanks The Park Inn Sandton Team

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Location is great! Gym is under CONSTRACTION and has only two (2) machines. The room is getting old and the curtains with a carpet are getting stained. If you pay $50-60 dollars it is fine, but no more than that. Easy walk 15-20 minutes from Sandton train station. A driver Isic available to take anyone. I went to Nelson Mandela house for 20€ one way. Spars Supermarket is around the corner! Breakfast was so so. Croissants were suggy from the last night. Breakfast is 3 out of 10. All staff/personal was nice (Oriel, John, Jones).
Stayed 1 night in Jan 2020
Response from Park Inn Sandton Team on Jan 23, 2020
Hello Anonymous, Thank you for taking the time to share your experience with us. I have shared your feedback with the team. I am sorry to hear you did not enjoy your breakfast. We hope to see you again soon. Thanks The Park Inn Sandton Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from The Park Inn Sandton Team on Jan 20, 2020
Hello, Thank you for taking the time to review our hotel. Thanks

10/10 Excellent

MaiMwai, Harare

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service to the mall came in handy. The kitchen serves really nice food. The staff is very friendly and they made our experience at the hotel exciting and memorable.
Stayed 1 night in Jan 2020
Response from Cedric on Jan 17, 2020
Thank you for staying with Park Inn. We appreciate your feedback. : ) We hope welcome you back again.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and went an extra mile to make sure we were happy.
Stayed 3 nights in Jan 2020
Response from Cedric on Jan 17, 2020
Thank you for your staying with us at the Park Inn Hotel. We appreciate your feedback. We look forward to welcoming you back again.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Inn
Nice and central hotel.
Stayed 4 nights in Oct 2019
Response from Cedric on Jan 17, 2020
Thank you for your staying with us at the Park Inn Hotel. We appreciate your feedback. We look forward to welcoming you back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Team Park Inn on Jan 12, 2020
Thank you for your great review. We appreciate your support. Regards Team Park Inn.

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Cedric on Jan 8, 2020
Thank you for staying with us. We appreciate your feedback. Kind Regards Park Inn Team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Team Park Inn on Jan 8, 2020
Thank you for taking time to complete our review. We appreciate your support. Regards Team Park Inn

10/10 Excellent

Nirvani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
Stayed 1 night in Dec 2019
Response from Team Park Inn on Dec 19, 2019
Thank you for the great feedback. We looking forward to welcoming you back to our hotel.

6/10 Okay

Verified traveller

N/A
N/A
Stayed 1 night in Dec 2019
Response from Team Park Inn on Dec 19, 2019
Thank you for taking time to review our hotel. We appreciate your feedback.

4/10 Poor

FromHarlem

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The male staff in the dining area are the worst; unprofessional and they do not understand customer service. Who hired them and why? The property also charges guests for parking and their advertised gym was closed. I'm never coming back to this hotel. Mildred the cook, however, was excellent; thanks Mildred.
Stayed 2 nights in Dec 2019
Response from Team Park Inn on Dec 20, 2019
Thank you for your review. We appreciate the feedback. We are working on improving our gym facility and there will be a difference when we reopen. Please accept our apology for the inconvenience on this regard.

8/10 Good

Sajidah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Team Park Inn on Dec 11, 2019
Thank you for your great rating.

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019
Response from Team Park Inn on Dec 11, 2019
Thank you for your review.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
It was okay but not what I expected for the price
Stayed 1 night in Dec 2019
Response from Team Park Inn on Dec 11, 2019
Thank you for your review. We value your feedback.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Nov 2019
Response from Team Park Inn. on Dec 11, 2019
Thank you for your feedback.

10/10 Excellent

Ronel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Team Park Inn on Dec 11, 2019
Thank you for the great rating. We appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from Regards Park Inn on Nov 26, 2019
Thank you for choosing our hotel.